Critical Power Supplies Ltd 2015 Brochure. The UK's leading independent installer and maintenance provider of UPS, Generators, PDU, 19" Racks and Cooling Solutions and Remote Monitoring Solutions. Contact us on 0800 978 8988 or email sales@criticalpowersupplies.co.uk for more information or to arrange a free of charge site survey or power measurement.

1. criticaPOWERSUPPLIES
Power
Critical
Solutions

2. Contents
Specialist expertise
Locations, markets, accreditation
Solutions
Power Projects
Critical power, UPS and batteries
Standby power – generators and fuel cells
Intelligent power - power monitoring, PDUs, remote monitoring
IT enclosures – 19” racks and metalwork
Onsite services
Turnkey project - from start to finish
Ancillary products – switchgear/bypasses
Delivery and installation (project management and energy saving audits)
Recycling
Maintenance
Maintenance plans
Values/resources/contact
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Contents
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3. Specialist expertise is at the heart of what we do
Critical Power Supplies is a specialist provider of power protection and energy management products and services.
Your uptime, availability and optimised energy consumption is our business.
We supply high-quality, reliable and cost-effective solutions for businesses and organisations that rely on power for business
continuity. Pretty much every business (large and small) in existence today falls into this category.
Energy efficiency and cost reduction is our goal
We help businesses define and meet their requirements in terms of energy efficiency and minimising carbon footprints by supplying
the most energy efficient products available, plus the expertise, equipment and solutions they need to measure, manage and reduce
electricity consumption.
Building trust is our core aim
Trust is the bedrock of business, particularly in our sector. A lack of trustworthiness can be expensive for customers so we operate
as a trusted partner by being reliable, dependable and competent.
We also understand the importance of integrity and communication and have processes in place to keep you informed at all
times throughout the sales and installation process.
We also go beyond the sale. We don’t just fit and forget, we are there for you whenever you need us and we offer the best
guarantee in the business - the same for every customer irrespective of whether you purchase a single cable connector or a
complete power protection system. criticaPOWERSUPPLIES
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4. Nationwide, Qualified, Skilled and Accredited Engineering Team
Critical Power Supplies operates nationwide (UK) and in Northern Ireland and has access to a team of highly
skilled, qualified, accredited and experienced engineers who are dedicated to the job of power continuity
and energy management.
Worldwide
We also supply products, systems and services all over the world.
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Worldwide locations we sell to
Accreditation and Compliance
Our customers often operate in highly regulated industries in which accreditation
is a legal requirement. The fact that we are accredited means customers can
rest assured our staff, suppliers, products and services comply with the latest
standards and regulations. In dealing with us, your own regulatory compliance
remains in tact.
Industrial
Marine
Security
Emergency
Data Centres
Finance
IT
Telecommunications
Transport
Medical
Markets
Our Clients

5. 4
This thorough and detailed process enables us to gain total awareness of the scope and scale of every installation and to know what we need to do to avoid the pitfalls and ensure a smooth and streamlined undertaking. It also enables us to become fully informed of the client’s aims and objectives for their business overall so we can align what we do to fit.
Accurate load profiling
Through this process we are also fully aware of variations in electrical load and the types of load (inductive or capacitive) that are present and can plan accordingly. Load profiling enables us to see where we can help the client
save money by reducing and optimising energy consumption.
We always make recommendations based on our findings and years of experience. In-life product management means we can help customers get
the most out of their equipment at the lowest lifetime cost, that it stays
reliable and is maintained in the best condition possible.
Solutions for power critical application
We don’t just sell products and services we supply solutions for every business that relies on electricity to run systems critical to business continuity. And that’s every business these days. Our solutions and approach keep them up and
running, saving energy where possible and using it cost-effectively.
Looking after our clients all the way
We’ve developed a ‘cradle-to-grave’ delivery and project management methodology, which we’ve honed over the years into a slick, efficient and all encompassing system. We look after our clients (large and small) and get the job done, on time and within budget.
Thinking about the needs of today and tomorrow
It starts with a complete scoping of the project and projection in terms of what’s needed - both now and for the future of the client’s business. It’s easy to get too focused on the ‘here and now’ and forget about what may be round the corner in terms of how the business’s electricity consumption and critical energy needs may grow. Today’s installations can be future-proofed to get the best lifetime value. This stage also includes project definition and client engagement.
The other key stages in our industry-leading solutions delivery include:
Site survey
Load analysis and power profiling
Report with recommendations
Client meetings and detailing project deliverables
Final scope
Mobilisation of the project team
Project deployment
In-life equipment management
End of life decommissioning and disposal/recycling management
www.criticalpowersupplies.co.uk

6. 5
UPS installation and switchgear
200kVA UPS and switchgear replacement, commissioning and maintenance
UPS and generator
275kVA SDMO Generator and 40kVA Riello UPS and maintenance
Power projects
Telecom batteries
140 Yuasa UXF Telecom batteries and replacement work
UPS and generator
100kVA generator, 15kVA UPS, associated electrical work and maintenance
Switchgear, installation and maintenance
800amp switchgear, UPS commissioning of 400kVA, maintenance, battery replacement
UPS N+1 and extended runtime batteries
200kVA N+1 UPS, load bank testing
and maintenance
External UPS installation
Remote UPS installation, GRP enclosure and extended runtime batteries plus maintenance
Generator and UPS installation
80kVA generator and 20kVA UPS solution plus maintenance
UPS installation and switchgear
UPS installation, switchgear,
maintenance and PDUs
A solution comprising
multiple single-phase UPS
Single-phase rackmount UPS, PDUs and remote management
DERBYSHIRE
CONSTABULARY
www.criticalpowersupplies.co.uk

7. Future proofing
There’s nothing worse than having to rip-out-and-replace every few years so we make future-proofing a top priority. Of course, where technology is concerned, there will never be a system that lasts forever. By its very nature, technology develops, things change and businesses grow and develop. But that process can be managed cost-effectively with a little thought, vision and above all expertise
– which is what we do.
Manufacturer independent
We are not tied to any one equipment manufacturer and this is beneficial for our customers because it means we can pull together
the best and most cost-effective solution from a range of leading global manufacturers.
We stock a wide range of products at our warehouse in Thame, Oxfordshire and have access to an even broader range through the close relationships we have with manufacturers. We pride ourselves on being dependable and able to fulfil orders quickly and accurately.
Service
Alongside products, we can also deliver a complete wrap-around service from expert consultancy (to help you specify the right solution
and save costs), through installation and commissioning, maintenance (24/7) and extended warranties. Our engineers are all highly experienced, qualified and accredited to work on the systems we supply.
Batteries
Critical Power Supplies offers bespoke customisation of batteries and extension packs through its engineering team and a full on-site battery testing and monitoring service, including impedance and battery load testing. This is carried out either as part of commissioning or a preventative maintenance plan.
Ancillary products
Critical Power Supplies also provides a range of Power Distribution Units (PDUs) and power cables (locking) that work with different types of electrical equipment. These could be used within a general control or access room or a datacentre and are especially important where the UPS (and associated equipment) is located within a secure access or remote location. We supply an extensive range of locking styles, colours, and different lengths from stock.
We specialise in power protection and have extensive knowledge (over 30 years in critical power and standby applications) of the technologies, products and solutions available. We make it our business to keep pace with developments, innovations and initiatives, which means we can advise customers on the best strategies, technologies, equipment and solutions to meet their needs.
Critical Power
UPS and Batteries
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www.criticalpowersupplies.co.uk

8. We sell a wide selection of diesel and LPG generators in a range of kVAs for permanent standby applications. It is important in such instances that generator and UPS compatibility is considered before selecting a generator. Our expert engineers and sales team will
help you select the right combination.
We also sell and hire open frame set generators for use in temporary installations, such as outdoor events and on construction sites.
Fuel Cells
Fuel cells from Critical Power Supplies provide a more environmentally friendly form of standby power as an alternative to diesel and LPG generators. Where a generator cannot be installed or used due to limited space, environmental policies (requiring carbon-neutral technologies) and the use of ‘clean energy,’ fuel cells are a viable alternative. This is also true where planning permission cannot be
granted due to noise pollution restrictions.
Every operation that requires critical power protection also relies on standby power for extended periods when mains power is unavailable. Other than diesel or LPG (Liquid Gas Petroleum) generators, there are many more technologies to choose from (battery banks, battery alternatives and fuel cells) for standby power application. Our job is to ensure we supply, fit and maintain the ones most appropriate for your installation and requirements.
Standby Power
Generators and fuel cells
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www.criticalpowersupplies.co.uk

9. Intelligent Power Management (IPM) employs a combination of hardware and software that monitors and measures the distribution
and use of electrical power in computer systems and data centers. It then enables electricity consumption and efficiency to be
optimised and KPIs (key performance indicators) and goals to be met.
As experts in this area, Critical Power Supplies provides technology that will save money and lower the TCO (total cost of ownership)
of electrical equipment (including UPS systems) as a result of reduced electricity usage, cutting downtime and prolonging hardware life.
Our solutions incorporate environmental monitoring (temperature, humidity, liquid ingress and so on) and provide a range of options
(per outlet monitoring, outlet switching and kwh measurement), with advanced solutions offering RFI tagging and locking outlets.
PDUs are an essential element in managing power capacity and functionality for critical network, server and data centre environments. Whereas it may not be cost-effective to replace large equipment (such as legacy UPS), significant gains can come from replacing
outdated PDUs and cabling to more energy efficient newer types that also help monitor and measure energy consumption.
Monitoring software
Critical Power Supplies provides accurate monitoring, management and control software to network managers. This gives them the
facility to remotely manage critical power distribution units over an IP network and build a historical and real-time information map
of their field population. This knowledge will enable informed decision making and the right remedial action in terms of
energy efficiency measures.
Power continuity is one thing but these days reducing electricity consumption in many companies and organisations is a boardroom issue for a variety of reason, not least of which is cost cutting. But how can you reduce consumption if you don’t know where it is being used and by what?
Intelligent Power
Power monitoring, PDUs, remote monitoring
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www.criticalpowersupplies.co.uk

10. Quiet please
The level of sound-proofing provided by Critical Power Supplies’ quiet rack cabinets allows this equipment to be located in or
near office environments. It is the ideal solution, therefore, if the cost or space for a dedicated server room is an issue.
Eco enclosures meet the Best Practice Recommendations of the EU Code of Conduct on Energy Efficiency for Data Centres by
reducing power usage through maximising airflow management and enhancing the benefit of free air-cooling.
Cooling
Driven by rising power densities and heat levels, cooling strategies have changed dramatically in recent years. Critical Power Supplies
knows how crucial the correct cooling system can be for any businesses to improve performance and increase efficiency. These systems
help protect investment in the build whilst future proofing the operational environment.
Containment systems are designed to organize and control air streams by capturing hot exhaust air, venting it and then
delivering chilled air directly to the server equipment’s air intakes.
A customer’s choice of rack cabinet or enclosure can determine how reliable, efficient and secure their power system is. Critical Power Supplies stocks a variety of principal rack cabinets and enclosures, alongside rack accessories, special doors, sidewalls and add-on equipment that will enable customers
to optimise their installation for reliability, efficiency and security.
IT Enclosures
Racks and metalwork
Raised floors allow management and segregation of large volumes of wires, cables, water lines and other distribution systems providing the flexibility, capacity and energy efficiency to operate successfully.
Air flow management accessories help reduce the distance taken by air within the datacentre ensuring it takes the optimal distance from chiller to load, maximising efficiency and cooling.
Critical Power Supplies’ expert advice, professional design, installation management and servicing, ensures that the chosen cooling solution runs smoothly and efficiently, saving valuable time and money.
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www.criticalpowersupplies.co.uk

11. This is how we build long-term relationships - through the technologies and the quality of the services provided. We are always available (24/7) to provide technical support and consultancy, which is a commitment rarely matched by other resellers but because we understand how important it is to customers, we do it.
A comprehensive support package and/or maintenance plan is provided both pre- and post-sale by one of the best technical support
and maintenance networks in the business.
Critical Power Supplies has unrivalled experience in the industry and this has enabled us to draw up a choice of valuable onsite services that are known to truly benefit customers.
Onsite Services
Every power solution we supply is backed by a comprehensive warranty with
the manufacturer and supported by Critical Power Supplies engineers.
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Support services include:
www.criticalpowersupplies.co.uk
Site surveys
Power continuity planning
Strategic power consultancy
24/7 technical support
Equipment hire and rental
UPS health checks
Battery testing and replacement
Solution design and project management
Factory witness testing
Siting and relocation
Installation and commissioning
Maintenance and monitoring plans
Inspection, repair and upgrade
Warranty and extensions
Removal and recycle

12. There are times when it makes sense for contractors and customers to come to us for a complete turnkey power protection and energy management solution, which can include everything from UPS, standby generators, power distribution equipment and systems, cabling, switchgear, bypasses and all supporting products and infrastructure.
Turnkey solutions can also include all pre- and after-sales services, including: consultancy, site surveys, planning, installation, testing, commissioning, support and maintenance.
To do all this in-house, for many customers, is neither possible or cost-effective. Power protection is not our customers’ core business so it’s unlikely they will have the expertise to undertake such an important project. Resources are also often stretched and it makes sense financially for them to come to us for such short-term expertise and resources than to try and employ them in-house.
We are also, by definition, a value-added reseller and we do this by incorporating features (such as intelligent PDUs and energy monitoring software) and services (including service and maintenance, customisation, consultancy, training and implementation) to the solution (according to each installation’s specific requirements). We can uniquely develop a specific solution for a particular customer that matches their needs exactly or put together a solution for a specific task.
In terms of power protection and energy management, whatever it is you need, we offer the knowledge, expertise, human resources, products and services to get it done.
A turnkey solution covers all the steps and equipment involved in providing
our customers (or your customers if you are a consultant/contractor) with a complete solution.
Turnkey Project
From start to finish
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www.criticalpowersupplies.co.uk

13. Maintenance bypass systems isolate the UPS from the power supply so that maintenance can be safely carried out without disruption to connected loads. Or, in the case of a UPS breakdown (in systems below 10kVA), it will enable a complete swap out of the broken down
unit for a replacement UPS.
Large facilities are typically supplied directly from distribution lines at higher voltages, whereas smaller facilities are supplied from
utility transformers at 480V and this can create fundamental design issues pertaining to switchgear, particularly around switching
operation. Power system parameters are also significantly different. In mission critical installations, all of this requires in-depth analysis
of the power system prior to switchgear and bypass selection. Designing an automatic transfer system is an art in its own right,
particularly in relationship to control power.
Alongside supplying a wide range of top quality switchgear and bypasses from leading and trusted manufacturers, we also provide the knowledge and expertise necessary to ensure you acquire the healthiest heart for your system. Through our comprehensive support and maintenance plans, we can ensure your switchgear continues to function as an essential element of your critical power system.
Switchgear equipment is the beating heart of mission critical power distribution – and protection. Switchgear reliability directly impacts facility and system continuity. The primary function of switchgear and bypasses is to improve electrical power management, distribution and resilience of a UPS, standby power system or generator installation.
Ancillary products
Switchgear / bypasses
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www.criticalpowersupplies.co.uk

14. Due to their size and weight, heavy machinery like UPS and generators require special shipping considerations. International shipping presents a whole new set of challenges. Even with the best quality products, manufactured to the highest standards, too many jolts from bumpy roads can dislodge parts, loosen bolts and screws or (in severe cases) buckle metalwork if the equipment is not shipped properly.
Our delivery service covers:
The way a project begins can greatly influence its chances of being
successfully so we aim to get every detail right - from start to finish.
Delivery and installation
(Project management and energy saving audits)
Our installation service covers:
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Accuracy (dimensions, weight, address, logistics, route, site considerations, timings)
Attention to detail
Specialist equipment shipping knowledge
Access to specialist shippers
Preparing equipment for transportation
Acquiring special permits where necessary
Acquiring (or making sure you are covered by) specialist freight insurance
We can take away the headache of having to sort and deal with shipment yourselves.
Installation
Our installation services ensure your power protection and energy management systems are optimised, from the utility connection
through to final load and that the power you get corresponds with your quality and availability requirements (or those of your customers
if you are a consultant/contractor).
Project management
Energy saving audit
Electricity supply quality audit
Installation and site audit
Load requirement audit (particularly concerning sensitive loads, such as computers, telecoms and instrumentation)
Power calculations
Designing control mechanisms for upstream harmonics
Installing the actual equipment itself (including cabling, connectors, switchgear, bypasses and so on)
Designing and installing system earthing arrangements
Installing protection systems (such as circuit breakers)
Installing energy storage equipment (back-up batteries, battery banks)
Installing standby generators or fuel cells/flywheels
Installing software (monitor systems, energy management systems) and integrating them into building/facility management if required)
Commissioning and testing

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Smart recycling
Alongside UPS batteries, we also recycle all metalwork including racking, cabinets and enclosures. Our structured and comprehensive service includes:
Aside from environmental concerns, end customers and power protection and energy management suppliers have to comply with strict regulations concerning electrical equipment at the end of its working life.
It has to be treated and disposed of by licenced specialists in accordance
with WEEE (Waste Electrical and Electronic Equipment) regulations and
environmental legislation.
Recycling
Dealing with equipment at the end of its working life
Complete ‘end-to-end’ process that could save you money
We work with conscientious and trusted licenced providers and supply an end-to-end service that delivers a full audit trail all the way from de-commissioning to disposal, recycling or in certain cases re-deployment. We can also handle the disposal of toxic waste such as batteries.
We deliver a service that brings peace of mind and may save customers money. We can often offer financial incentives (such as discounts on new equipment) as part of the service if you buy the new equipment from us.
Strip out to bare basics and removal of all equipment
We have the resources and expertise on hand to completely clear an installation – right back to the bare shell of the building ready for the next fix. We can take care of everything from de-commissioning of UPS, batteries, generators, cabling and switchgear through to removal and waste management.
In terms of equipment removal, we handle everything including logistics, containerisation, deadlines, safe handling, project management and transfer of paperwork.
Decommissioning
Removal
Recycling
Full audit trail and accountability
Environmental protection
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Maintenance should be routine and regular. That way, potential problems can often be discovered and remedied before
resulting in a breakdown.
Power protection systems contain consumable elements such as batteries, fans, filters and capacitors that need to be replaced over time. Our high-level maintenance plans cover this. It saves customers having to schedule regular checks and stock spare parts onsite (or try and order them at the last minute).
From a single repair to 24/7 management of the support contract you have with equipment manufacturers and your suppliers, we can offer maintenance packages and support contracts to suit your critical power needs. It gives you peace-of-mind, plus the extra resources, knowledge and specialist expertise without the overhead associated with employing someone fulltime.
We provide both proactive (preventative maintenance) and reactive (emergency call out) maintenance options and can deliver a
managed service for both, just ask us for details and a quote.
Maintenance plays a key role in power system reliability and resilience.
Well maintained equipment will last longer, run more efficiently and
breakdown less often.
Maintenance
Alongside our detailed maintenance plans (see page 16), we also offer:
www.criticalpowersupplies.co.uk
Remote monitoring (SMS, email and cloud-based)
Onsite crash kits
DC monitoring
Impedance testing
Battery replacements
Electrical installations
Annual preventative maintenance visits
Load bank testing

17. Parts Only
Silver Lite
Silver Standard
Silver Plus
Gold Lite
Gold Standard
Gold Plus
Platinum Lite
Platinum Standard
Platinum Plus
Platinum Premium
Preventative Maintenance
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4
4
4
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Remote Monitoring 24/7
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Firmware Upgrades
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Emergency Response
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Labour (Included)
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4
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4
Parts (Included)
4
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Monthly Event/Status Report
4
4
4
4
Onsite Crash Kit
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Response Time
N/A
12 working hours
8 working hours
4 clock hours
Parallel Systems
Maintenance Contracts
Full charges for the 1st UPS, then 50% discount for each subsequent UPS
Maintenance Plans
www.criticalpowersupplies.co.uk
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18. Notes

19. Notes

20. Our values:
Customer service, environmental responsibility and people
Critical Power Supplies’ accreditations demonstrate how seriously the company takes its commitment to customers and how it
is developing its business in the best possible way. Adhering to continuous improvement, Critical Power Supplies cares about its
impact on the environment and takes an active, positive role in shaping the future of the people it employs through employee
assistance programmes.
Being ‘green’
In order to help customers improve their green credentials we recycle legacy equipment that has come to the end of its useful
life. Our business is all geared around helping them invest in high efficiency power solutions and renewable technologies.
Resources available
Critical Power Supplies has a number of resources available that customers can download from its website:
www.criticalpowersupplies.co.uk/download-area
If you require any further information, or would like an informal chat about power continuity, critical
power, standby power or power protection systems in general, get in touch. We are at your service.
www.criticalpowersupplies.co.uk
Sales: 0800 978 8988
Fax: 0845 519 3639
24 hour Service: 0845 519 3928
Product Manuals
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