Connie Genshock is an experienced Information Systems Manager and Quality Assurance leader with over 15 years of experience seeking a new position. She has a proven track record of planning, developing, and maintaining information systems and software projects on time and on budget. Genshock has strong leadership, project management, and communication skills and has experience working with both internal and external teams. She is looking to bring her dynamic skills to a new firm.

1. CONNIE R. GENSHOCK
10730 Dawson Drive
Chagrin Falls, Ohio 44023
440-221-6829
tcgenshock@aol.com
Dear Hiring Authority,
I am an ambitious and accomplished professional with extensive experience planning, developing
and maintaining Information systems within a dynamic environment. You will note from the
enclosed resume that my background and experience parallels the Information System positions.
I have over 15 years of experience as an Information Systems Manager and 23 years in
Information Systems with a Bachelor of Science. I am an experienced Quality Assurance
manager with an excellent understanding of software systems and software methodology. I have
the ability to establish goals, manage projects and budgets, as well as develop policies /
procedures that are supported by team members. I am well versed in project management and am
comfortable working with both internal and external resources. I have managed diverse software
development, quality assurance and implementation teams working with many different types of
people in the different areas, from programming to management, as well as been in these
different roles.
Accustomed to planning, tracking and reporting software and business projects as well as
managing, maintaining, enhancing and supporting established business applications. I can bring
dynamic leadership skills, technical expertise, organization skills, project management skills,
quality assurance skills, and communication skills to your firm. To illustrate:
• I have many years of experience with full project responsibility for planning, developing,
testing, monitoring, maintaining, and supporting software implementations with excellent
results.
• I worked directly with business application users and management to establish, enhance and
improve the existing processes and software as well as tracked, managed and resolved all
software issues to maintain a 95% customer satisfaction level.
• I am an experienced quality assurance leader who is able to develop quality processes,
testing strategies, mentor quality assurance team members, develop test cases to support
testing applications to meet the business needs which are delivered on time with quality.
These are but a few of the highlights. I have many years of experience and have a strong grasp of
all software development processes, solid problem-solving skills and a proven ability to motivate
and work with others.
Enclosed is my resume presenting my experience and qualifications in detail. I look forward to
discussing your needs and further details of my experience with you as well as provide
references in a personal interview. You can reach me at (440) 221-6829.
Sincerely,
Connie R. Genshock