Credit Suisse Group published its 2005 Sustainability Report, providing an overview of environmentally and socially relevant activities. Some highlights include:
- Training remained a focus, with over 45,000 employees attending training events. Credit Suisse also received awards for its training programs.
- Diversity initiatives included training managers in leading diverse teams and various recognition awards. The total employee headcount was over 63,000.
- Engagement efforts included supporting various charitable causes through donations and employee volunteer activities, as well as dialog with stakeholders on issues like the Equator Principles.
- Sponsorship programs supported sports, arts, and music organizations to promote young talent internationally.
This document provides indicators and key figures from Credit Suisse Group's 2004 sustainability report. It includes information on their corporate social responsibility management, including their Code of Conduct which outlines six core ethical values and six core performance values. It also describes their corporate social responsibility organization, with responsibilities divided between the corporate center, business segments, and specialized units. Environmental, social and risk management are coordinated group-wide, while employee and client issues are managed locally. The report covers social, environmental and operational indicators for Credit Suisse Group and its international locations.
http://www.willbros.com/Investor-Relations/Credit-Suisse-Group-Engineering-and-Construction-Conference-402.html
Presentation for Credit Suisse Group Engineering & Construction Conference
The document provides Credit Suisse's second quarter 2008 results. It discusses solid profits despite difficult market conditions. All three divisions - Private Banking, Investment Banking, and Asset Management - were profitable in the quarter. Private Banking saw strong asset inflows while Investment Banking had immaterial writedowns. Credit Suisse maintained a strong capital position with a Basel II Tier 1 ratio of 10.2%. The document also provides updates on Credit Suisse's exposures and risk management across various business sectors.
This document summarizes the income statement and balance sheet of Credit Suisse Group for the 1998/99 fiscal year.
The income statement shows a net profit of CHF 2.558 billion for 1998/99, an 85% increase from the prior year. Revenues increased 68% to CHF 3.128 billion, driven by higher interest income and income from investments in Group companies.
The balance sheet shows total assets of CHF 27.244 billion as of March 31, 1999, a 12% increase from the prior year. Shareholders' equity increased 12% to CHF 20.380 billion. The balance sheet is weighted toward long-term assets such as investments in Group companies and securities.
The document discusses Credit Suisse Group's progress in 2004 and future strategic plans. It achieved strengthening relationships with clients and announced a "one bank" strategy to better integrate its banking businesses. The new strategy will allow it to leverage its global resources and expertise to provide improved services, products, and advice to clients. Key areas that will benefit from integration include alternative investments, trading execution capabilities, and growing markets in Asia, Middle East, Europe, and Latin America. The changes aim to help Credit Suisse Group better capitalize on opportunities and maximize its potential.
David Mathers to present at the 2008 Lehman Brothers Global Financial Service...QuarterlyEarningsReports2
The document is a presentation from David Mathers, Head of Finance at Credit Suisse, given at a Lehman Brothers conference on September 9, 2008. In the presentation, Mathers discusses Credit Suisse's financial performance, significant progress in reducing risk exposures, current difficult market conditions, and key competitive advantages including an emphasis on client-led businesses and a geographically diverse footprint.
Credit Suisse Group reported financial results for the full year and fourth quarter of 2001. Net operating profit for the full year was CHF 4.0 billion, down 45% from 2000, due to challenging market conditions. All business units saw declines in net operating profit compared to the previous year. Credit Suisse will propose a CHF 2 per share par value reduction in lieu of a dividend at the upcoming annual general meeting. The outlook for 2002 remains cautious with expectations of lower revenues at Credit Suisse First Boston and earnings not exceeding 2001 levels at Credit Suisse Financial Services.
This document provides indicators and key figures from Credit Suisse Group's 2004 sustainability report. It includes information on their corporate social responsibility management, including their Code of Conduct which outlines six core ethical values and six core performance values. It also describes their corporate social responsibility organization, with responsibilities divided between the corporate center, business segments, and specialized units. Environmental, social and risk management are coordinated group-wide, while employee and client issues are managed locally. The report covers social, environmental and operational indicators for Credit Suisse Group and its international locations.
http://www.willbros.com/Investor-Relations/Credit-Suisse-Group-Engineering-and-Construction-Conference-402.html
Presentation for Credit Suisse Group Engineering & Construction Conference
The document provides Credit Suisse's second quarter 2008 results. It discusses solid profits despite difficult market conditions. All three divisions - Private Banking, Investment Banking, and Asset Management - were profitable in the quarter. Private Banking saw strong asset inflows while Investment Banking had immaterial writedowns. Credit Suisse maintained a strong capital position with a Basel II Tier 1 ratio of 10.2%. The document also provides updates on Credit Suisse's exposures and risk management across various business sectors.
This document summarizes the income statement and balance sheet of Credit Suisse Group for the 1998/99 fiscal year.
The income statement shows a net profit of CHF 2.558 billion for 1998/99, an 85% increase from the prior year. Revenues increased 68% to CHF 3.128 billion, driven by higher interest income and income from investments in Group companies.
The balance sheet shows total assets of CHF 27.244 billion as of March 31, 1999, a 12% increase from the prior year. Shareholders' equity increased 12% to CHF 20.380 billion. The balance sheet is weighted toward long-term assets such as investments in Group companies and securities.
The document discusses Credit Suisse Group's progress in 2004 and future strategic plans. It achieved strengthening relationships with clients and announced a "one bank" strategy to better integrate its banking businesses. The new strategy will allow it to leverage its global resources and expertise to provide improved services, products, and advice to clients. Key areas that will benefit from integration include alternative investments, trading execution capabilities, and growing markets in Asia, Middle East, Europe, and Latin America. The changes aim to help Credit Suisse Group better capitalize on opportunities and maximize its potential.
David Mathers to present at the 2008 Lehman Brothers Global Financial Service...QuarterlyEarningsReports2
The document is a presentation from David Mathers, Head of Finance at Credit Suisse, given at a Lehman Brothers conference on September 9, 2008. In the presentation, Mathers discusses Credit Suisse's financial performance, significant progress in reducing risk exposures, current difficult market conditions, and key competitive advantages including an emphasis on client-led businesses and a geographically diverse footprint.
Credit Suisse Group reported financial results for the full year and fourth quarter of 2001. Net operating profit for the full year was CHF 4.0 billion, down 45% from 2000, due to challenging market conditions. All business units saw declines in net operating profit compared to the previous year. Credit Suisse will propose a CHF 2 per share par value reduction in lieu of a dividend at the upcoming annual general meeting. The outlook for 2002 remains cautious with expectations of lower revenues at Credit Suisse First Boston and earnings not exceeding 2001 levels at Credit Suisse Financial Services.
Credit Suisse Group published its third Sustainability Report in 2003 to describe how it addresses social and environmental challenges. Considering sustainability issues contributes to long-term business success by enhancing employees, clients, investors and risk management. The report discusses Credit Suisse Group's relations with stakeholders and how it fulfills broader responsibilities to create added value beyond financial performance.
The consolidated statement of source and application of funds summarizes the flows of funds for Credit Suisse Group for 1999 and 1998. In 1999, funds from operations totaled CHF 12.7 billion, while equity transactions provided CHF 787 million. Investments in long-term assets required CHF 4.1 billion. Overall, there was a net inflow of funds from operations, equity transactions, and investments of CHF 8.4 billion.
This document provides income statements and balance sheets for the parent company for 1997/98 and 1996/97. It shows increases in net profit of 46% and total shareholders' equity of 14% from the prior year. Notes provide additional details on bonds issued, principal participations, and holdings of own shares. Revenues increased 6% while expenses decreased 41%, contributing to the higher net profit.
Credit Suisse Group reported strong financial results for 2006, with net revenues increasing 27% to CHF 38.6 billion. Net income totaled CHF 11.3 billion, up 94% compared to 2005. Income from continuing operations rose 83% to CHF 8.3 billion. Assets under management increased 12.6% to CHF 1.5 trillion as of December 31, 2006. The document provides financial highlights and key metrics on Credit Suisse Group's performance in 2006.
Credit Suisse reported its quarterly and full year 2005 results. Some key highlights include:
- Net income for 2005 was CHF 5.85 billion, with significant charges excluded net income was CHF 6.89 billion.
- Private Banking saw record net new asset inflows and net income. Corporate & Retail Banking also saw record net income.
- Investment Banking profitability was below peer levels but strategic measures showed first results, with improved performance across business segments.
- A non-cash charge was recorded in 4Q05 of CHF 421 million due to a change in accounting for share-based compensation awards. Excluding this charge, 4Q05 results were
Credit Suisse Group published its first sustainability report in 2002 to provide information on its environmental, social, and economic performance. The report discusses Credit Suisse Group's commitment to sustainability principles like considering environmental and social issues in its business practices. It also outlines the company's efforts to promote diversity and equal opportunities for employees. These efforts include increasing the proportion of women in management positions and providing training and development opportunities. Additionally, the report summarizes some of Credit Suisse Group's activities in 2002 that demonstrated its commitment to sustainability, such as continuing sustainability efforts despite difficult market conditions.
The document provides supplemental financial information for Credit Suisse First Boston and Winterthur Group for the fourth quarter and full year 2002. It includes details on accounting changes, gross margins, asset under management breakdowns, investment results, portfolio allocations, business mixes, and revenue details. Key information discussed includes inherent loss allowances, unrealized loss developments, capital injections, regional premium splits, and investment banking revenue by region and product type.
The document is a glossary defining sustainability terms used by Credit Suisse. It includes definitions for terms such as catastrophe bonds, CO2/climate change, the Credit Suisse code of conduct, diversity, environmental audits, environmental management systems, emission trading, energy contracting, the Equator Principles, the Forest Stewardship Council, FTSE4Good indexes, the Global Reporting Initiative, greenhouse gas neutrality, ISO 14001 environmental management standards, and Know Your Customer rules for Swiss banks.
Credit Suisse Group pursues a disciplined and comprehensive approach to risk management. It focuses significant resources to ensure it remains a leader in risk management. Credit Suisse Group differentiates between eight tiers of risk taking, approval and control across business units, group functions, senior management, boards, auditors, rating agencies and regulators. The document outlines Credit Suisse Group's risk management framework and focuses on seven major risk categories: strategy, market, credit, insurance underwriting, commission/fee income, operational and reputation/brand. It describes the importance of risk culture and identifies twelve organizational principles for effective risk management.
Credit Suisse Group reported net income of CHF 5,850 million for 2005, up 4% from 2004. Private Banking recorded net new assets of CHF 42.7 billion, reflecting strong inflows across all regions. Total assets under management stood at CHF 1,484.3 billion as of December 31, 2005, up 21.6% from the previous year. The document provides financial highlights and key metrics for Credit Suisse Group and its divisions for 2005, as well as messages from the Chairman and CEO addressing the company's performance and integrated strategy going forward.
The document summarizes the energy and materials report for Credit Suisse Group (Switzerland) for 2001. It provides key data on energy consumption, waste production, and other environmental metrics for CSG properties managed by MIB AG. It notes a 5% increase in total energy consumption and higher electricity use. Water consumption decreased. Chemical consumption increased due to expanded data collection. The report identifies areas of focus in 2001 and outlines next steps to further improve environmental management.
This document provides indicators and key figures from Credit Suisse Group's 2001 sustainability report. It includes social performance indicators covering corporate social responsibility management, internal social performance, performance to society, and various business lines. It also includes environmental and operational ecology indicators. The document contains information on Credit Suisse Group's code of conduct, corporate social responsibility organization, management of sensitive issues, stakeholder dialogue, internal social responsibility policy, staff turnover and job creation, and employee satisfaction.
credit-suiss 'Credit Suisse Group and society' chapter in the Business ReviewQuarterlyEarningsReports2
Credit Suisse Group recognizes its responsibility to various stakeholders, including shareholders, clients, employees, and society. It aims to achieve economic success through sustainable business practices. These include offering sustainability-oriented investment products, applying environmental and social risk assessments, efficiently using resources, and promoting diversity and equal opportunity. Credit Suisse also actively engages with society through research, charitable donations, and employee volunteering, such as rebuilding homes in Sri Lanka after the 2004 tsunami.
Credit Suisse Group published its 2006 Sustainability Report which summarized the company's environmental and social activities for the year. Some key points included strengthening its position as an attractive employer through training programs and career opportunities. It also supported charitable projects and introduced innovative products. Credit Suisse received recognition for recertifying its environmental management system and winning an award for sustainable energy finance. The report provided an overview of sustainability indicators and discussed topics like employees, society, the environment and stakeholders.
Credit Suisse Group is a leading global financial services company headquartered in Zurich. It employs around 80,000 staff worldwide and reported assets under management of CHF 1,425.5 billion as of December 31, 2001. The document outlines Credit Suisse Group's commitment to sustainability, describing how it has implemented guidelines and core values through its Code of Conduct to ensure responsible behavior economically, environmentally, and socially. This includes focusing on customers, employees, society, and the environment.
This document is Credit Suisse Group's 2003 sustainability report which provides indicators and key figures on their social, environmental, and operational performance.
The report includes sections on social performance indicators related to corporate social responsibility management, internal social performance, performance to society, suppliers, retail banking, and insurance. It also includes sections on environmental management indicators, product ecology indicators, and operational ecology indicators for Switzerland and international banking sites.
The report shows Credit Suisse Group's commitment to corporate social responsibility and sustainability across their business operations through comprehensive management systems, policies, and stakeholder engagement. Key focus areas include equal opportunity, freedom of association, training, health and safety, and responsible restructuring.
The Annual Report provides comprehensive information on Credit Suisse Group’s financial statements, its corporate structure, corporate governance and compensation practices, treasury and risk management framework, as well as a review of the operating and financial results.
Download the 2013 Annual Report here (PDF): http://bit.ly/1pTj1OO
The Corporate Responsibility Report shows how Credit Suisse assumes its social and environmental responsibilities when conducting its business activities with its various stakeholders.
Download the report (PDF): http://bit.ly/P0DohN
The Corporate Responsibility Report offers an insight into how Credit Suisse assumes its various responsibilities as a bank, as an employer, as well as towards society and environment.
Download the Corporate Responsibility Report 2013 (PDF): http://bit.ly/1mBBfEn
The Corporate Responsibility Report offers an insight into how Credit Suisse assumes its various responsibilities as a bank, as an employer, as well as towards society and environment.
- Download or order the Corporate Responsibility Report: http://csg.com/19EM9c0
- Visit our website for more information: http://csg.com/1EzEHc6
- Watch our corporate video: https://youtu.be/yeVErTlUIFQ
This document introduces the Value Driver Model as a tool for companies to communicate the business value of sustainability to investors. The model focuses on measuring the impact of sustainability on three key value drivers: 1) Sustainability-advantaged growth (S/G), which measures revenue from sustainable products/services. 2) Sustainability-driven productivity (S/P), which measures cost savings from sustainability initiatives. 3) Sustainability-related risk management (S/R), which measures performance on sustainability risks. The goal is to quantify how sustainable business strategies impact financial results like revenues and costs. Case studies show some companies already using this approach successfully.
Credit Suisse Group published its third Sustainability Report in 2003 to describe how it addresses social and environmental challenges. Considering sustainability issues contributes to long-term business success by enhancing employees, clients, investors and risk management. The report discusses Credit Suisse Group's relations with stakeholders and how it fulfills broader responsibilities to create added value beyond financial performance.
The consolidated statement of source and application of funds summarizes the flows of funds for Credit Suisse Group for 1999 and 1998. In 1999, funds from operations totaled CHF 12.7 billion, while equity transactions provided CHF 787 million. Investments in long-term assets required CHF 4.1 billion. Overall, there was a net inflow of funds from operations, equity transactions, and investments of CHF 8.4 billion.
This document provides income statements and balance sheets for the parent company for 1997/98 and 1996/97. It shows increases in net profit of 46% and total shareholders' equity of 14% from the prior year. Notes provide additional details on bonds issued, principal participations, and holdings of own shares. Revenues increased 6% while expenses decreased 41%, contributing to the higher net profit.
Credit Suisse Group reported strong financial results for 2006, with net revenues increasing 27% to CHF 38.6 billion. Net income totaled CHF 11.3 billion, up 94% compared to 2005. Income from continuing operations rose 83% to CHF 8.3 billion. Assets under management increased 12.6% to CHF 1.5 trillion as of December 31, 2006. The document provides financial highlights and key metrics on Credit Suisse Group's performance in 2006.
Credit Suisse reported its quarterly and full year 2005 results. Some key highlights include:
- Net income for 2005 was CHF 5.85 billion, with significant charges excluded net income was CHF 6.89 billion.
- Private Banking saw record net new asset inflows and net income. Corporate & Retail Banking also saw record net income.
- Investment Banking profitability was below peer levels but strategic measures showed first results, with improved performance across business segments.
- A non-cash charge was recorded in 4Q05 of CHF 421 million due to a change in accounting for share-based compensation awards. Excluding this charge, 4Q05 results were
Credit Suisse Group published its first sustainability report in 2002 to provide information on its environmental, social, and economic performance. The report discusses Credit Suisse Group's commitment to sustainability principles like considering environmental and social issues in its business practices. It also outlines the company's efforts to promote diversity and equal opportunities for employees. These efforts include increasing the proportion of women in management positions and providing training and development opportunities. Additionally, the report summarizes some of Credit Suisse Group's activities in 2002 that demonstrated its commitment to sustainability, such as continuing sustainability efforts despite difficult market conditions.
The document provides supplemental financial information for Credit Suisse First Boston and Winterthur Group for the fourth quarter and full year 2002. It includes details on accounting changes, gross margins, asset under management breakdowns, investment results, portfolio allocations, business mixes, and revenue details. Key information discussed includes inherent loss allowances, unrealized loss developments, capital injections, regional premium splits, and investment banking revenue by region and product type.
The document is a glossary defining sustainability terms used by Credit Suisse. It includes definitions for terms such as catastrophe bonds, CO2/climate change, the Credit Suisse code of conduct, diversity, environmental audits, environmental management systems, emission trading, energy contracting, the Equator Principles, the Forest Stewardship Council, FTSE4Good indexes, the Global Reporting Initiative, greenhouse gas neutrality, ISO 14001 environmental management standards, and Know Your Customer rules for Swiss banks.
Credit Suisse Group pursues a disciplined and comprehensive approach to risk management. It focuses significant resources to ensure it remains a leader in risk management. Credit Suisse Group differentiates between eight tiers of risk taking, approval and control across business units, group functions, senior management, boards, auditors, rating agencies and regulators. The document outlines Credit Suisse Group's risk management framework and focuses on seven major risk categories: strategy, market, credit, insurance underwriting, commission/fee income, operational and reputation/brand. It describes the importance of risk culture and identifies twelve organizational principles for effective risk management.
Credit Suisse Group reported net income of CHF 5,850 million for 2005, up 4% from 2004. Private Banking recorded net new assets of CHF 42.7 billion, reflecting strong inflows across all regions. Total assets under management stood at CHF 1,484.3 billion as of December 31, 2005, up 21.6% from the previous year. The document provides financial highlights and key metrics for Credit Suisse Group and its divisions for 2005, as well as messages from the Chairman and CEO addressing the company's performance and integrated strategy going forward.
The document summarizes the energy and materials report for Credit Suisse Group (Switzerland) for 2001. It provides key data on energy consumption, waste production, and other environmental metrics for CSG properties managed by MIB AG. It notes a 5% increase in total energy consumption and higher electricity use. Water consumption decreased. Chemical consumption increased due to expanded data collection. The report identifies areas of focus in 2001 and outlines next steps to further improve environmental management.
This document provides indicators and key figures from Credit Suisse Group's 2001 sustainability report. It includes social performance indicators covering corporate social responsibility management, internal social performance, performance to society, and various business lines. It also includes environmental and operational ecology indicators. The document contains information on Credit Suisse Group's code of conduct, corporate social responsibility organization, management of sensitive issues, stakeholder dialogue, internal social responsibility policy, staff turnover and job creation, and employee satisfaction.
credit-suiss 'Credit Suisse Group and society' chapter in the Business ReviewQuarterlyEarningsReports2
Credit Suisse Group recognizes its responsibility to various stakeholders, including shareholders, clients, employees, and society. It aims to achieve economic success through sustainable business practices. These include offering sustainability-oriented investment products, applying environmental and social risk assessments, efficiently using resources, and promoting diversity and equal opportunity. Credit Suisse also actively engages with society through research, charitable donations, and employee volunteering, such as rebuilding homes in Sri Lanka after the 2004 tsunami.
Credit Suisse Group published its 2006 Sustainability Report which summarized the company's environmental and social activities for the year. Some key points included strengthening its position as an attractive employer through training programs and career opportunities. It also supported charitable projects and introduced innovative products. Credit Suisse received recognition for recertifying its environmental management system and winning an award for sustainable energy finance. The report provided an overview of sustainability indicators and discussed topics like employees, society, the environment and stakeholders.
Credit Suisse Group is a leading global financial services company headquartered in Zurich. It employs around 80,000 staff worldwide and reported assets under management of CHF 1,425.5 billion as of December 31, 2001. The document outlines Credit Suisse Group's commitment to sustainability, describing how it has implemented guidelines and core values through its Code of Conduct to ensure responsible behavior economically, environmentally, and socially. This includes focusing on customers, employees, society, and the environment.
This document is Credit Suisse Group's 2003 sustainability report which provides indicators and key figures on their social, environmental, and operational performance.
The report includes sections on social performance indicators related to corporate social responsibility management, internal social performance, performance to society, suppliers, retail banking, and insurance. It also includes sections on environmental management indicators, product ecology indicators, and operational ecology indicators for Switzerland and international banking sites.
The report shows Credit Suisse Group's commitment to corporate social responsibility and sustainability across their business operations through comprehensive management systems, policies, and stakeholder engagement. Key focus areas include equal opportunity, freedom of association, training, health and safety, and responsible restructuring.
The Annual Report provides comprehensive information on Credit Suisse Group’s financial statements, its corporate structure, corporate governance and compensation practices, treasury and risk management framework, as well as a review of the operating and financial results.
Download the 2013 Annual Report here (PDF): http://bit.ly/1pTj1OO
The Corporate Responsibility Report shows how Credit Suisse assumes its social and environmental responsibilities when conducting its business activities with its various stakeholders.
Download the report (PDF): http://bit.ly/P0DohN
The Corporate Responsibility Report offers an insight into how Credit Suisse assumes its various responsibilities as a bank, as an employer, as well as towards society and environment.
Download the Corporate Responsibility Report 2013 (PDF): http://bit.ly/1mBBfEn
The Corporate Responsibility Report offers an insight into how Credit Suisse assumes its various responsibilities as a bank, as an employer, as well as towards society and environment.
- Download or order the Corporate Responsibility Report: http://csg.com/19EM9c0
- Visit our website for more information: http://csg.com/1EzEHc6
- Watch our corporate video: https://youtu.be/yeVErTlUIFQ
This document introduces the Value Driver Model as a tool for companies to communicate the business value of sustainability to investors. The model focuses on measuring the impact of sustainability on three key value drivers: 1) Sustainability-advantaged growth (S/G), which measures revenue from sustainable products/services. 2) Sustainability-driven productivity (S/P), which measures cost savings from sustainability initiatives. 3) Sustainability-related risk management (S/R), which measures performance on sustainability risks. The goal is to quantify how sustainable business strategies impact financial results like revenues and costs. Case studies show some companies already using this approach successfully.
The document discusses recent changes in sustainability and ESG reporting standards. It notes that organizations are working to develop comprehensive and consistent global standards to increase transparency and comparability. Initiatives are underway to merge existing standards and develop a unified framework for sustainability reporting. Stakeholders are calling for standardized metrics and disclosures to better measure performance and contributions to sustainable development goals.
The document is Allianz Group's 2020 sustainability report which provides an overview of the company's sustainability strategy, governance, initiatives across its business activities and operations, and performance data. It discusses Allianz's approach to emerging risks such as pandemics and climate change, and highlights from 2020 including reducing its greenhouse gas emissions and commitments to addressing climate change.
Credit Suisse Group reported net income of CHF 959 million for Q4 2004 and CHF 5,628 million for full year 2004. Results were impacted by charges related to contingencies from the sale of Winterthur International, a loss on disposal of a minority holding, and severance costs. Private Banking, Corporate & Retail Banking, and Life & Pensions reported strong results. Institutional Securities saw improved performance driven by higher trading results and lower provisions and taxes. Wealth & Asset Management benefited from private equity gains.
The Corporate Responsibility Report offers an insight into how Credit Suisse assumes its various responsibilities as a bank, as an employer, as well as towards society and environment.
- Download or order the Corporate Responsibility Report: http://bit.ly/1WruTww
- Visit our website for more information: http://bit.ly/1ZvcvBg
The document provides guidance for sustainability reporting for the oil and gas industry. It was created by organizations focused on environmental and social issues in the oil and gas sector. The guidance outlines 21 issue areas and 42 performance indicators across 5 modules to help companies structure sustainability reports. It also discusses how reporting can demonstrate contributions to UN Sustainable Development Goals and benefits of transparency, such as gaining contracts and mitigating supply chain risks.
Responsible investment & governance annual report_2010Nordea Bank
1) The document discusses Nordea's focus on responsible investment and governance. It emphasizes managing environmental, social, and governance (ESG) risks and opportunities.
2) Nordea has identified five major global megatrends that will shape business in the coming years: changing demographics, climate change, water scarcity, shortage of human capital, and increased focus on corporate governance.
3) Nordea engages with companies to improve their management of ESG issues and integrates ESG factors into the selection and monitoring of investment funds and managers.
Annual Report 2012 – Credit Suisse Group AG Credit Suisse
Consolidated financial statements, Information on the company, Operating and financial review, Treasury and risk management, Corporate governance and Compensation.
Download the 2012 Annual Report: http://bit.ly/1jXsjvE
This document provides a table of contents for the February 2012 issue of the magazine "Frontiers in Finance". The table of contents outlines various articles and sections in the issue, including features on Brazil as a new investment hotspot, controlling rogue trading, effective customer remediation, and implications of Basel III capital adequacy guidelines. The issue also includes columns on the chairman's message, regulatory matters, and a new recurring section on cutting through complex financial concepts.
Qantas is recognized as a sustainability leader by key indices. They disclose their corporate social responsibility activities in annual reviews and follow standards like the Global Reporting Initiative framework to increase transparency and credibility of reporting. Qantas reports on initiatives like aircraft weight reduction to reduce fuel burn and emissions. They aim to fully disclose relevant indicators to make their CSR reporting more comprehensive.
Similar to credit-suiss Milestones and Indicators 2005 (20)
Paul Calello, CEO of UBS Investment Bank, gave a presentation at the UBS Global Financial Services Conference on May 14, 2008. He discussed Credit Suisse's significant earnings power despite challenges in some businesses. While fixed income and equity trading saw losses, private banking and asset management delivered solid results. Calello emphasized Credit Suisse's disciplined risk reduction, strong capital and liquidity positions, and focus on growing collaborative revenues across businesses. He argued current market conditions validate Credit Suisse's strategy of diversification and financial strength.
David Mathers, Head of IB Finance at Credit Suisse, presented at the Goldman Sachs European Financials Conference. He discussed Credit Suisse's earnings power, disciplined risk reduction, strong capital and liquidity position, and adapting the originate and distribute model for the future. Key points included Credit Suisse benefitting from a diversified business, making progress reducing risky exposures, maintaining a strong capital position, and the changing competitive landscape requiring structural changes to the originate and distribute model, with implications for portfolio management and capital.
Martin Mende, Head of Business Development at Citi's Private Banking division, presented an update on the division's strategy and performance. He outlined Citi's goal of becoming the premier global private bank by focusing on international growth, enhancing the client value proposition, leveraging its integrated banking model, and delivering strong financial results. Mende highlighted key achievements in expanding internationally, developing needs-based client segmentation and solutions, and generating revenues through the integrated bank. He projected continued investments of over CHF 300 million annually to support over 6% net new asset growth and a pre-tax income margin above 40% as Citi Private Banking works towards its medium-term financial targets.
Brady Dougan, Chief Executive Officer of Credit Suisse, is scheduled to prese...QuarterlyEarningsReports2
The document summarizes Brady W. Dougan's presentation at the Merrill Lynch Banking & Insurance Conference on October 8, 2008 in London. The summary highlights that Credit Suisse is well positioned despite challenging market conditions, with a strong capital position, balance sheet, and integrated business model focused on wealth management and reducing risk. Credit Suisse has maintained strong performance in private banking and is transforming its investment banking business.
This document summarizes a presentation given by Christoph Brunner, COO of Private Banking at Vontobel, at a banking event in Zurich on November 19, 2008. The presentation discusses Vontobel's strategy and performance, with a focus on continued international growth, client centricity, leveraging their integrated bank model, and efficiency management. It provides targets of maintaining a pre-tax income margin above 40% and net new asset growth above 6% for wealth management.
The document discusses Credit Suisse's business model and strategy. It contains:
1) A cautionary statement about forward-looking statements and non-GAAP financial information.
2) Key messages about accelerating Credit Suisse's strategic plan through continued commitment to its integrated business model, repositioning its Investment Banking business to reduce risk and volatility, and maintaining a strong capital position.
3) Details on adjusting headcount and costs, with a focus on reducing Investment Banking capacity, and opportunities for growth in Private Banking globally.
credit suisse Annual Report Part 4 Board of directors and executive board of...QuarterlyEarningsReports2
This document provides information about the board of directors and executive boards of Credit Suisse Group and its subsidiaries. It lists the members of the board of directors and executive boards of Credit Suisse Group, Credit Suisse, Credit Suisse First Boston, and Credit Suisse Asset Management. It also announces that Helmut O. Maucher and Ernst Schneider will be stepping down from the board of directors.
credit suisse Annual Report Part 3 Financial report continued Income statement QuarterlyEarningsReports2
This document summarizes the income statement and balance sheet of Credit Suisse Group for the 1996/97 fiscal year. The income statement shows a net profit of CHF 947.7 million, down 3% from the previous year. The balance sheet indicates total assets of CHF 20.8 billion, with shareholders' equity representing CHF 15.8 billion or 76% of total assets. Notes to the financial statements provide additional details on contingent liabilities, bonds issued, and conditional share capital.
credit-suisse Annual Report Part 1 Performance of Credit Suisse Group sharesQuarterlyEarningsReports2
Credit Suisse, which serves Swiss corporate and individual customers, posted net operating income of CHF 2.7 billion in 1996. However, it recorded a pre-tax operating loss of CHF 950 million due to high provisions and an unsatisfactory cost structure. The document provides an annual report for Credit Suisse Group that includes performance highlights for 1996, details on the new organizational structure consisting of four business units, and pro forma accounts for each business unit.
The document is an environmental report from Credit Suisse Group (CSG) that summarizes the company's environmental management efforts in 1997-1998. Some key points:
- In 1997, CSG became the first major bank to receive ISO 14001 environmental certification for its environmental management system at Swiss bank sites.
- CSG's environmental policy commits it to complying with environmental laws, continuously improving performance, and incorporating environmental considerations into banking/insurance products and operations.
- Major focuses include reducing energy/resource use, evaluating environmental risks in lending/insurance, and developing "green" financial products and research.
- Future goals include maintaining certification, expanding the environmental management system internationally, and further integrating
Credit Suisse Group published its first environmental report in 1996 and underwent a fundamental change in 1997 when it merged with Winterthur Insurance and became the Credit Suisse Group. The report discusses Credit Suisse Group's environmental management system, which has been certified to ISO 14001 at its Swiss banking sites. It also discusses the group's focus on environmental risks in lending and insurance activities, its "product ecology" including green investment funds, and trends in the environmental management and products.
The document provides information on:
1) The Board of Directors and Executive Board of Credit Suisse Group as well as changes that occurred in 1998.
2) It lists the members of the Board of Directors and Executive Board and indicates their roles and committee memberships.
3) It also provides information on changes to the Executive Board in 1998 including new appointments and departures.
- The document is a financial report that includes consolidated income statements, balance sheets, and notes for Credit Suisse Group for 1997 and 1996.
- Key events in 1997 included the merger with Winterthur Swiss Insurance Company and various restructuring provisions.
- The consolidated income statement shows a net profit of CHF 397 million in 1997 compared to a net loss of CHF 2,082 million in 1996.
- The consolidated balance sheet shows total assets of CHF 689.6 billion at the end of 1997 compared to CHF 624.4 billion at the end of 1996.
Credit Suisse Group reported strong financial results in 1997, with a 58% increase in net operating profit to CHF 3.4 billion. All business units contributed to this performance. Total revenue increased 26% to CHF 21 billion. The Board of Directors proposed increasing the dividend by 25% to CHF 5 per share. Exceptional charges of CHF 1.4 billion were taken for mergers and restructuring. After these charges, net profit was CHF 397 million. Capital optimization was a major focus, with efficient use of capital to meet customer needs while creating shareholder value. The business units all improved their operating results compared to the previous year.
credit swisse Annual Report Part 4 Board of directors and advisory board of C...QuarterlyEarningsReports2
The document provides information on the board of directors and advisory boards of Credit Suisse Group. It lists the members of the board of directors, international advisory board, and Swiss advisory board. It also summarizes changes to these boards, thanking members who will be retiring. Additionally, it provides listings and summaries of the executive boards of Credit Suisse Group business units and locations of Credit Suisse Group worldwide.
This financial report provides consolidated income statements, balance sheets, and notes for Credit Suisse Group for 1998 and 1997. It summarizes key financial results including a 3% increase in net operating income to CHF 21.7 billion in 1998. It also outlines acquisitions, divestitures, and other events over the periods including the settlement of a class action lawsuit. The notes provide additional details on accounting policies, income and expense line items, assets, liabilities, and shareholders' equity.
Credit Suisse Group reported strong financial results for 1998, with net profit increasing substantially to CHF 3.1 billion. Four of the Group's five business units achieved very good results, with Credit Suisse, Credit Suisse Private Banking, Credit Suisse Asset Management, and Winterthur all posting profits. However, Credit Suisse First Boston reported a loss due to provisions related to the collapse of the Russian market. Overall, the Group saw increases in revenue, assets under management, and earnings per share for the year.
This document summarizes the income statement and balance sheet of Credit Suisse Group for 1999/2000 and 1998/1999. It shows that the company's net profit increased 54% to CHF 3.948 billion in 1999/2000 compared to CHF 2.558 billion in 1998/1999. Total shareholders' equity grew 16% to CHF 23.668 billion. The balance sheet reflects increases in investments in Group companies and securities holdings. Notes provide additional details on contingent liabilities, bonds, share capital amounts and proposed retained earnings allocation.
.credit-suisse Annual Report Part 1 Share performance Market capitalisation a...QuarterlyEarningsReports2
Credit Suisse Group reported strong financial results for 1999/2000 with net profit increasing 70% to CHF 5.2 billion. All business units achieved record results and revenue grew 28% to CHF 227.87 billion. Assets under management also increased significantly by 26% to CHF 1.18 trillion. The Group established a new "Financial Services" division to further advance integration and support dynamic business development going forward.
.credit-suisse Annual Report Part 6 Parent company financial statements Notes...QuarterlyEarningsReports2
This document provides the parent company financial statements for Credit Suisse Group for the 2000/2001 fiscal year. It includes the income statement, balance sheet, notes to the financial statements, and the report of the statutory auditors. The income statement shows a net profit of CHF 4.547 billion, up 15% from the previous year. The balance sheet shows total assets of CHF 45.187 billion, with total shareholders' equity of CHF 34.855 billion. The notes provide additional details on items in the financial statements such as bonds issued, principal participations, and conditional share capital.
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ILC's Retirement Income Summit was hosted by M&G and supported by Canada Life. The event brought together key policymakers, influencers and experts to help identify policy priorities for the next Government and ensure more of us have access to a decent income in retirement.
Contributors included:
Jo Blanden, Professor in Economics, University of Surrey
Clive Bolton, CEO, Life Insurance M&G Plc
Jim Boyd, CEO, Equity Release Council
Molly Broome, Economist, Resolution Foundation
Nida Broughton, Co-Director of Economic Policy, Behavioural Insights Team
Jonathan Cribb, Associate Director and Head of Retirement, Savings, and Ageing, Institute for Fiscal Studies
Joanna Elson CBE, Chief Executive Officer, Independent Age
Tom Evans, Managing Director of Retirement, Canada Life
Steve Groves, Chair, Key Retirement Group
Tish Hanifan, Founder and Joint Chair of the Society of Later life Advisers
Sue Lewis, ILC Trustee
Siobhan Lough, Senior Consultant, Hymans Robertson
Mick McAteer, Co-Director, The Financial Inclusion Centre
Stuart McDonald MBE, Head of Longevity and Democratic Insights, LCP
Anusha Mittal, Managing Director, Individual Life and Pensions, M&G Life
Shelley Morris, Senior Project Manager, Living Pension, Living Wage Foundation
Sarah O'Grady, Journalist
Will Sherlock, Head of External Relations, M&G Plc
Daniela Silcock, Head of Policy Research, Pensions Policy Institute
David Sinclair, Chief Executive, ILC
Jordi Skilbeck, Senior Policy Advisor, Pensions and Lifetime Savings Association
Rt Hon Sir Stephen Timms, former Chair, Work & Pensions Committee
Nigel Waterson, ILC Trustee
Jackie Wells, Strategy and Policy Consultant, ILC Strategic Advisory Board
Confirmation of Payee (CoP) is a vital security measure adopted by financial institutions and payment service providers. Its core purpose is to confirm that the recipient’s name matches the information provided by the sender during a banking transaction, ensuring that funds are transferred to the correct payment account.
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2. Our vision
The vision of Credit Suisse is to become the world’s
premier bank, renowned for its expertise in investment
banking, private banking and asset management, and
most valued for its advice, innovation and execution.
Brand launch in Hong Kong
On January 16, 2006, we launched
our new Credit Suisse brand and
logo worldwide. The facades of
Credit Suisse buildings in Hong
Kong, London, New York, Singapore
and Zurich were illuminated for one
week to celebrate the new brand
and to reflect our global reach.
3. Contents
2 Reporting 2005
4 Employees
6 Society
9 Environment
13 Clients and shareholders
17 GRI index
Credit Suisse Group Sustainability Reporting 2005 1
4. Reporting 2005
Sustainability reporting
Credit Suisse Group has been continuously adapting its environmental reporting
activities in line with changing requirements since 1994 and published its first
Sustainability Report in 2002.
The need for transparency has grown constantly over recent years, as has the wish for
more targeted information among stakeholders. Credit Suisse Group therefore decided
to expand its sustainability reporting activities and now uses various tools to provide
information about the way in which it responds to ecological and social challenges.
Further information is available on the Internet at: www.credit-suisse.com/responsibility.
Milestones and indicators 2005
This annual review – “Milestones and Indicators 2005” – provides an overview of
environmentally and socially relevant activities and indicators in the course of last year.
This summary forms an integral part of Credit Suisse Group’s comprehensive
sustainability reporting activities and is supplemented by the following information:
– Credit Suisse Group Business Review: The Business Review contains a
discussion of the company’s strategy and an insight into its different areas of
business. It also provides details of its environmental and social commitments in the
chapter “Credit Suisse Group and society”.
– Internet: Information about the underlying framework, international commitments
and initiatives relating to sustainability is available on the Internet at: www.credit-
suisse.com/responsibility. This webpage contains links to more detailed information,
including special publications, articles and interviews.
Unless otherwise stated, the following information relates to the financial year 2005 and
essentially refers to the activities of the whole of Credit Suisse Group (Credit Suisse
and the insurance business of Winterthur).
Key figures and extensive information about Credit Suisse’s strategy, risk management
and corporate governance are available in the Credit Suisse Group Annual Report
(www.credit-suisse.com/investors/en/reports/annual_reporting.html).
The GRI index1 at the end of this document summarizes the various sources of
information listed above and helps interested parties to locate specific information.
1
GRI = Global Reporting Initiative – an international standard for sustainability reporting
2 Credit Suisse Group Sustainability Reporting 2005
5. 2005 review
2005 was a year of change for Credit Suisse, as it underwent the transition to become
an integrated bank. At the same time, further efforts were made to incorporate
environmental and social considerations into its business processes. This summary
provides an overview of selected areas of focus, complemented by references to local
initiatives and measures.
One area of focus in 2005 – the UN Year of Microcredit – was Credit Suisse’s
commitment to microfinance. Moreover, a pilot project aimed at achieving greenhouse
gas neutrality represented another milestone that should provide the company with
further experience regarding the issue of climate change. Credit Suisse also continued
its dialog with various stakeholders. Here, interest focused on topics such as the
Equator Principles in connection with project finance.
Measures in the field of employee training and development, as well as numerous local
schemes to support charitable projects, are further examples of the broad range of
initiatives and activities performed by the company. Various sustainability ratings and
awards for individual initiatives, as well as Credit Suisse Group’s repeated inclusion in
key sustainability indexes, confirm the validity of its approach to sustainability.
Shareholders
Financial analysts Clients
M ar ketpla ce
This chart illustrates the interplay between the OM IC IS S U
N
ECO E S
different elements that Credit Suisse Group
uses to pursue a sustainable business policy. Products and Services
NGOs Media
Environmental Management
ES
It also shows the stakeholder groups with
U
ISO 14001
ENTAL IS S
E nv ironmen t
which it maintains a dialog. Philanthropy
So ciety
Legal and Compliance
Code of Conduct
NM
Global Compact
Government Local communities
IRO
Supplier Guidelines
V
SO
HR Policies
EN
CI
Health and Safety
AL
IS
SU
ES
Suppliers Unions
Workplace
Employees
Credit Suisse Group Sustainability Reporting 2005 3
6. Employees
The ability to attract and retain well-qualified employees is
becoming an increasingly important factor for business
success. Credit Suisse wants to offer its staff a stimulating,
cross-cultural working environment, as well as attractive
training and development opportunities. It uses various
measures to prevent discrimination and to promote equal
opportunities for employees, who enable it to serve
a diverse global clientele through their wide range of
experience and perspectives.
Training
Lifelong learning is a key value at Credit Suisse. The bank can only achieve long-term
success and ensure future opportunities for its employees if it is able to adapt their
skills and abilities in line with changing requirements.
Social responsibility starts by providing job opportunities for young people. Over the last
8 years, Credit Suisse in Switzerland has, on average, been able to fill 600 commercial
and IT apprenticeships as well as 350 positions for high school and university
graduates.
Credit Suisse Business School
Credit Suisse established Switzerland’s first corporate business school at the start of 2004 under
the motto “A passion to learn and perform”. Its objectives are to support the Group’s top
management in the implementation of strategy, to accelerate innovation, to promote young talent
and to deliver improvements in service quality. In 2005, a total of 45,137 employees attended
4,719 days of training at 3,469 events. The opening of Campus Asia in Singapore in 2005
represented an important step towards the training of managers for the Asian market.
Awards reflect high standards of training
At the end of April 2005, Credit Suisse became the first Swiss bank to receive the international
CLIP Award (Corporate Learning Improvement Process) for its business school. The certification
was performed by the renowned European Foundation for Management Development (EFMD) and
demonstrates that Credit Suisse has achieved the highest standards in the field of training.
Out of 60 applicants, the Business School had already achieved fourth place in the “Best New
Corporate University” category – an excellent result for which it was subsequently granted a Cubic
Award (Corporate University Best in Class).
4 Credit Suisse Group Sustainability Reporting 2005
7. Diversity and inclusion
Diversity and inclusion can be defined as mutual understanding and cooperation
between employees – irrespective of their race, nationality, gender, sexual orientation,
religion or age – based on mutual respect. We foster diversity throughout our workforce
as the wide-ranging experiences and perspectives offered by our people are a key
driver of our ability to provide innovative products and solutions to our global clientele.
Dedicated internal units provide support in this area. In 2005, we focused on the
following measures:
– Diversity training: In interactive courses devoted to the subject of diversity and
inclusion, Credit Suisse trained managers in how to successfully lead multicultural
teams and foster an inclusive environment to leverage the advantages of a diverse
workforce. The program has been implemented in the various regions. Similar
lessons were also communicated at seminars and lunchtime events for employees
at different levels of the bank.
– Awards: Credit Suisse received various awards in recognition of its commitment to
promoting diversity and inclusion in 2005. For example, Credit Suisse was named
one of the «100 Best Companies for Working Mothers» by the US magazine
«Working Mother» for the third consecutive year. In the UK, Credit Suisse received
recognition for its efforts to support working parents from «Opportunity Now» – an
initiative to promote equality for women in business. Further recognition was
received in the form of a 100% rating on the US Human Rights Campaign’s
Corporate Equality Index and a joint second-place ranking in Stonewall’s first-ever
annual Corporate Equality Index of the top 100 UK companies.
As a result of Credit Suisse’s global commitment to initiatives to support a diverse
workforce, the bank’s divisions are able to recruit and retain talented employees who
play a key role in its future success. These initiatives include an intensive promotion
review process with a special focus on the advancement of women and under-
represented populations, recruitment programs at universities and support for employee
networks in the various regions. These networks include the Multicultural Resource
Network (MRN), the Open Network (LGBT), the Parents’ Network and Women’s
Network.
See also: www.credit-suisse.com/responsibility/en/diversity.html
Employees (FTEs)
Change in %
compared
31.12.05 31.12.04 to 2004
Switzerland Banking 20,194 19,558 3
Insurance 5,928 6,147 (4)
Outside Switzerland Banking 24,370 21,606 13
Insurance 13,031 13,221 (1)
Total employees 63,523 60,532 5
Credit Suisse Group Sustainability Reporting 2005 5
8. Society
As a globally active financial services provider, Credit Suisse
is connected to the economy and society in many different
ways. It engages in a dialog with a variety of stakeholders –
including regulators, politicians, international groups and
non-governmental organizations (NGOs) in addition to its
relations with clients, employees and business partners. This
dialog promotes mutual understanding and helps to ensure
that new trends are identified at an early stage. Credit
Suisse also supports numerous humanitarian, cultural and
charitable organizations and thus helps to maintain a stable
environment.
In dialog with society
In 2005, Credit Suisse once again contributed to the formation of public opinion
through the publication of various studies and analyses. Regional studies by the
Economic Research department offer an overview of economic trends in the Swiss
cantons, for example, while the “Sorgenbarometer” survey – which has been published
annually by Credit Suisse since 1976 – once again revealed the issues which are of
greatest concern to the Swiss public. Further studies about current aspects of
economic policy, such as family policy and the eastward expansion of the EU, met with
considerable interest from the public.
Credit Suisse also conducts a dialog with NGOs. In February 2005, for example, it
organized an international conference at which the representatives of financial services
providers and NGOs discussed the further development of the Equator Principles.
Credit Suisse supports employees who exercise a political function in addition to their
work. In 2005, the company organized a further meeting for those members of staff
who hold external mandates to promote the establishment of networks and to help
strengthen sociopolitical commitment.
Commitment to culture, social causes and sport
Credit Suisse is dependent on the existence of a stable environment for itself and its
employees. It is therefore committed to improving the lot of disadvantaged people and
to encouraging a rich cultural life. Based on this belief, Credit Suisse supported various
initiatives in 2005, including the following projects:
– Freestyle Tour 2005: With its “Freestyle Tour 2005”, the Swiss Foundation for
Social Youth Projects (“Schtifti”) launched its third campaign to combat obesity,
unhealthy eating and the lack of exercise among young people. Credit Suisse lent
its support to the initiative as a tour partner, providing funding for the 38 events that
attracted more than 2,000 children and young people. One of the stops on the tour
was at Credit Suisse in Zurich, where apprentices were able to try their hand at
various new sports such as street skating, slalom boarding and long boarding. They
also had an opportunity to learn about healthy eating.
– Promoting musical talent: Credit Suisse plays an important role as a sponsor in
the field of classical music and awards two prizes through its Jubilee Foundation to
help extremely gifted young musicians to achieve the breakthrough to an
6 Credit Suisse Group Sustainability Reporting 2005
9. international career. The Credit Suisse Young Artist Award is presented every two
years to outstanding young international soloists in recognition of exceptional
achievement. In alternate years, the Prix Credit Suisse Jeunes Solistes is presented
to support talented musicians from Switzerland. The current prizewinners are the
Tecchler Trio (Prix Credit Suisse Jeunes Solistes 2005) and the pianist Martin
Helmchen (Credit Suisse Young Artist Award 2006).
– Continuation of the library initiative: Reading difficulties among children in state
primary schools represent a major problem in New York City. Credit Suisse
therefore plays a lead role in supporting the Robin Hood Foundation’s Library
Initiative, which works in cooperation with schools in more deprived neighborhoods
to build or renovate functional school libraries and to provide them with suitable
materials and specialist staff. Credit Suisse was the main provider of funding for the
31 libraries that have already been constructed and recently committed itself to a
further investment over 3 years to support Phase III of the Library Initiative, which
will allow for the construction of 25 additional libraries throughout New York City.
As corporate volunteers, many employees lent a helping hand in their spare time to
renovate playgrounds and community centers, clean up green spaces and parks, lead
craftwork projects with children, assist students with their homework, and mentor
teenagers at the start of their careers.
See also: www.credit-suisse.com/responsibility/en/engagement.html
Sri Lanka: employees help Tsunami victims to build new homes
Following the devastating Tsunami at the end of 2004, Credit Suisse Group donated USD 1.5
million in emergency aid to various organizations to help the flood victims. It also made a further
USD 10 million available to help fund the long-term reconstruction efforts. In addition to this
financial support, 2 teams of 20 employees from across Credit Suisse provided direct help in the
affected areas through their work as volunteers.
In Galle, one of the regions of Sri Lanka that was worst hit by the Tsunami, the aid teams – in
partnership with Habitat for Humanity – helped families to construct new homes. For a week,
volunteers helped to produce concrete components, lay foundations, prepare timber, erect and
plaster concrete walls and build wooden roofs.
Through various charitable entities, Credit Suisse also provided emergency aid following the
earthquake in Kashmir, Hurricane Katrina in the US and the severe flooding in parts of Switzerland.
Credit Suisse Group Sustainability Reporting 2005 7
10. Sponsorship
Through its sponsorship commitments in the fields of sports and culture, Credit Suisse
has contributed to the realization of numerous different projects over the years.
Examples of its diverse activities in 2005 are included below:
– Main sponsor of the Swiss Football Association: Credit Suisse has been the
main sponsor of the Swiss Football Association since 1993. It assigns particular
importance to the promotion of young talent – with half of its sponsorship money
being earmarked for the funding of programs to support gifted young players.
Switzerland’s youth teams – the U19s, U20s and U21s – have played in all of the
major tournaments in recent years and the Swiss national football team has
qualified for the 2006 World Cup in Germany, representing a pleasing result for
Credit Suisse.
– World Orchestra for Peace – The Credit Suisse Tour 2005: The World
Orchestra for Peace, which was founded by the conductor Sir Georg Solti, brings
together more than 80 leading international musicians to perform concerts around
the world, thus furthering the cause of peace. With financial support from Credit
Suisse, the orchestra was able to celebrate its tenth anniversary with concerts in
London, Berlin, Moscow and Beijing. This was Credit Suisse’s largest cross-border
cultural commitment in 2005.
Memberships
As a sign of its commitment to society and the environment, Credit Suisse Group was represented
in the following committees and initiatives in 2005:
– Asia Socially Responsible Investment Association (ASRIA)
– Business for Social Responsibility (BSR)
– Conference Board
– Energy Model of the Canton of Zurich and Switzerland
– Swiss Association for Environmentally Conscious Management («öbu»)
– UN Global Compact
– UNEP Finance Initiative
– UK Energy Efficiency Accreditation Scheme
8 Credit Suisse Group Sustainability Reporting 2005
11. Environment
Credit Suisse has taken account of environmental issues in
its business activities since the beginning of the 1980s. The
introduction of a company-wide Environmental Management
System marked an important milestone in these efforts.
Environmental Management System
In 1997, Credit Suisse became the first bank worldwide to have an environmental
management system certified under ISO 14001. The system, which has been
developed continuously ever since, governs the responsibilities, procedures and rules
relating to the implementation of its operational environmental policy.
Following the annual control audit in 2005, the external certification company SGS
confirmed that Credit Suisse’s Environmental Management System continues to meet
the standards required by ISO 14001. The auditors made positive references, in
particular, to the successfully restructured procedure for the examination of
environmental risks in the lending business.
Environmental management indicators
Credit Suisse Group headcount (31.12.2005) 63,523
Environmental specialists (in full-time posts) 1) 17
Employees trained in environmental issues 822
Training time (hours) 1,141
1)
Including the corresponding fixed mandates of externals
Operational ecology
Credit Suisse is committed to continually reducing the environmental impact of its
operations. Here, its main focus is on the reduction of energy consumption and the
economical use of resources.
Examples of operational ecology measures implemented in 2005 include:
– Energy: Significant savings were generated at Credit Suisse premises in
Switzerland through energy-relevant projects in connection with the renovation of
buildings (heating systems, refrigeration plants, air conditioning, lighting, thermal
insulation) as well as the realization of operational enhancements. The replacement
of the remaining tube monitors with energy-saving flat screens also contributed to
improved energy efficiency.
– Green electricity: Credit Suisse in Switzerland substantially increased its proportion
of green electricity for 2005-2007 by purchasing an additional 15 GWh of certified
hydroelectricity (“naturemade star” label). This is in addition to the certified solar
electricity (310,000 kWh) that it has purchased annually since 2000.
– Water: The installation of water-saving tap fittings will reduce water consumption at
premises in Switzerland by around half in the future.
– Paper: The proportion of FSC-certified paper used in computing centers and
offices in Switzerland was further increased in 2005. Credit Suisse is thus making a
contribution to the long-term conservation of the resources required to make paper.
“FSC” stands for the “Forest Stewardship Council” – an organization promoting
socially and environmentally sustainable forestry practices.
Credit Suisse Group Sustainability Reporting 2005 9
12. In January 2005, Credit Suisse received an award from the New York State Energy
Research and Development Authority for its efforts in the field of energy efficiency. This
was in recognition of the installation of an ice storage-based air conditioning system
that allows for a reduction in peak energy consumption and thus makes a contribution
towards conserving energy supplies in New York City.
Together, all of these measures help to ensure the more conscious and efficient
handling of natural resources, as well as contributing to business success via cost
savings.
Climate change
One of Credit Suisse’s priorities for 2005 was to reduce its level of greenhouse gas
emissions. As a milestone in its efforts to protect the climate, it has set itself the target
of running all of its business premises in Switzerland on a greenhouse gas neutral basis
by the end of 2006 and using the insights it gains from this pilot project to extend this
target to further parts of the company (see box).
– Climate Leader Award: Specialist units at Credit Suisse have been focusing on
the issue of operational energy efficiency for more than 25 years and have thus
enabled the company to have a constant and positive direct impact on its emissions
of climate change gases. In a one-year comparison produced by The Climate
Group, Credit Suisse achieved fifth place and received a Climate Leader Award at
the UN Climate Conference in Montreal in December 2005.
– Carbon Disclosure Project: In 2005, Credit Suisse joined the Carbon Disclosure
Project for the third time in order to raise the issue of climate change in connection
with banking services. This is an international initiative under which institutional
investors call on listed companies to disclose stock market-relevant information on
greenhouse gases and to thus increase transparency for investors.
Pilot project to achieve greenhouse gas neutrality
In 2005, Credit Suisse decided that it would run all of its operational premises in Switzerland on a
greenhouse gas neutral basis as part of a pilot project. It aims to realize this objective by:
1. Increasing efficiency through the optimization of operations at existing buildings and facilities;
2. Using new, energy-efficient technologies when renovating or constructing buildings;
3. Replacing oil and gas heating with heat pumps or district heating systems and using more
certified electricity from renewable sources (water power, solar power);
4. Purchasing greenhouse gas certificates.
As part of the same pilot project – which relates to around 20% of Credit Suisse Group’s total
greenhouse gas emissions – all air travel that is booked in Switzerland is structured in such a way
as to achieve greenhouse gas neutrality.
10 Credit Suisse Group Sustainability Reporting 2005
13. Operational ecology performance indicators – Switzerland
% em-
ployees Extra-
covered Absolute polated Relative Changes
Corresponding Employees in figures Data figures figures relative
covered 2) 2005 3) quality 4) 2005 5) 2005 to 2004 6)
Indicators 1)
GRI Indicators system
25,604 100%
1) Total premises energy consumption in MJ
(MJ per employee) (EN 3) 1,112,558,350 3 1,181,908,164 46,161 1%
1a) Electricity consumed in premises in MJ (MJ per empl.) 25,604 100% 738,000,000 3 738,000,000 28,824
Electricity from hydroelectric power stations 481,590,000 481,590,000
Electricity from photovoltaic power stations 1,153,800 1,153,800
Electricity generated by nuclear power stations 147,600,000 147,600,000
Electricity from average market mix 107,656,200 107,656,200
1b) Fossil fuels consumed in premises in MJ
(MJ per empl.) 21,604 84% 305,054,950 2 361,536,147 14,120
Natural gas 199,513,375 236,453,456
heating oil 105,541,574 125,082,692
1c) Other energy consumed in premises im MJ (district
heating) (MJ per empl.) 21,604 84% 69,503,400 2 82,372,017 3,217
2) Total business travel in km (air travel)
(km per empl.) EN 34 25,604 100% 87,206,970 2 87,206,970 3,406 58% 7)
3) Total paper consumption in tons (kg per empl.) (EN1) 25,604 100% 5,174 3 5,174 202 6%
3a) Post-consumer recycled 60 60
3b) New fibers ECF + TCF 5,114 5,114
3c) FSC-labelled paper (%) 44% 44%
4) Total water consumption in m3 (drinking water)
(liter per empl.) EN 5 21,604 84% 605,507 3 717,617 28,028 (3%)
5) Total waste in tons (kg per empl.) EN 11 21,604 84% 5,948 3 7,050 275 (1%)
5a) Valuable materials separated and recycled 3,812 4,518
5b) Waste incinerated 1,951 2,312
5c) waste disposed of in landfills 0 0
5d) Hazardous waste 185 220
6) Direct and indirect energy in MJ (MJ per empl.) 25,604 100% not summable _
6a) Direct energy use EN 3 1,181,908,164 46,161
6b) Indirect energy use EN 4 1,849,191,348 72,223
6c) Other indirect energy use EN 19 572,260,850 22,350
7) Direct and indirect GHG emissions of 6) in tons
(kg per empl.) 25,604 100% 75,837 2,962 3%
7a) GHG emissions of direct energy use (6a) EN 8 22,192 867
7b) GHG emissions of indirect energy use (6b) EN 8 20,011 782
7c) GHG emissions of other indirect energy use (6c) EN 30 33,634 1,314
Credit Suisse Group Sustainability Reporting 2005 11
14. Operational ecology performance indicators – international banking sites
% em-
ployees Extra-
covered Absolute polated Relative Changes
Corresponding Employees in figures Data figures figures relative
covered 2) 2005 3) quality 4) 2005 5) 2005 to 2004 6)
Indicators 1)
GRI Indicators system
24,359 100%
1) Total internal energy consumption in MJ
(MJ per employee) (EN 3) 1,070,663,386 3 1,406,964,388 57,760 (2%)
1a) Electricity consumed internally in MJ (MJ per empl.) from
average market mix 18,613 76% 1,008,909,227 3 1,320,373,690 54,205
Electricity from hydroelectric power stations 15,776,438 20,646,847
Electricity from wind power stations 29,430 38,515
Electricity generated by gas-fired power stations 40,466,275 52,958,783
Electricity generated by oil-fired power stations 5,194,368 6,797,942
Electricity generated by coal-fired power stations 96,554,257 126,361,914
Electricity generated by nuclear power stations 447,823,660 586,073,120
Electricity from average market mix 403,064,798 527,496,569
1b) Fossil fuels consumed internally in MJ (MJ per empl.) 17,372 71% 58,568,342 2 82,123,597 3,371
Natural gas 57,875,332 81,151,868
Heating oil 693,011 971,729
1c) Other energy consumed internally im MJ (district heating)
(MJ per empl.) 17,372 71% 3,185,816 2 4,467,101 183
2) Total business travel in km (air travel)
(km per empl.) EN 34 24,359 100% 460,978,381 2 460,978,381 18,924 (11%)8)
3) Total paper consumption in tons (kg per empl.) (EN1) 18,132 74% 2,724 2 3,659 150 (7%)
3a) Post-consumer recycled 0 0
3b) New fibers ECF+TCF + 3c) new fibres chlorine bleached 2,724 3,659
3c) FSC-labelled paper (%) 6% 6%
4) Total water consumption in m3 (drinking water)
(liter per empl.) EN 5 17,106 70% 786,829 2 1,120,464 45,998 (9%)
5) Total waste in tons (kg per empl.) EN 11 14,177 58% 6,236 2 10,714 440 (13%)
5a) Valuable materials separated and recycled 1,856 3,190
5b) Waste incinerated 0 0
5c) Waste disposed of in landfills 4,339 7,455
5d) Hazardous waste 40 69
6) Direct and indirect energy in MJ (MJ per empl.) 24,359 100% not summable
6a) Direct energy use EN 3 1,406,964,388 57,760
6b) Indirect energy use EN 4 4,630,573,041 190,097
6c) Other indirect energy use EN 19 1,722,240,143 70,702
7) Direct and indirect GHG emissions of 6) in tons
(kg per empl.) 24,359 100% 261,274 10,726 (22%)9)
7a) GHG emissions of direct energy use (6a) EN 8 4,621 190
7b) GHG emissions of indirect energy use (6b) EN 8 130,622 5,362
7c) GHG emissions of other indirect energy use (6c) EN 30 126,031 5,174
1)
Indicators are reported according to „VfU Indicators 2005 Report“. CSG was a participant in the project (see www.epifinance.com -> VfU Indicators 2005). 2) Data as Full
Time Equivalent (FTE). Change compared to 2004: Increase of 1.5% for the system Switzerland and increase of 12.8% for international banking sites. 3) The absolut figures
refer to the corresponding FTEs and are not extrapolated to a 100% system. 4) Data quality: 0: data not reported; 1: data based on rough estimate; 2: data based on
calculation / detailed estimate; 3: data based on exact measurement by, e.g. bill or meter. 5) The extrapolated figures are extrapolated to a 100% system. 6) This column
shows the changes of the relative data in comparison to previous year 2004 (note: 2004 figures were partially updated as a result of improved energy and paper data recently
made available). 7) The coordination of the organisation for the new One Bank Strategy from the Swiss headquarters led to an increase in internal air travel. 8) Decrease in air
travel for International Banking Sites is partially a result of an increase in the use of videoconferencing (there was an increase of 14% in videoconferencing hours worldwide
between 2004 and 2005). 9) The decrease in GHG emissions resulted largely from improved data collection regarding electricity consumption from power providers in the
three regions Americas, Asia and Europe. In 2005 for the first time the detailed source of electricity was provided, which led to a more precise calculation of GHG emission
per energy source.
12 Credit Suisse Group Sustainability Reporting 2005
15. Clients and shareholders
It is now more important than ever for companies to listen to
the market and to draw the right conclusions in order to
identify client needs, continuously develop their product and
service offering and ensure the irreproachable management
of the business at all times.
A variety of initiatives in the UN Year of Microcredit 2005
In recent years, a new development cooperation initiative referred to as “microfinance” has become
an increasingly powerful force for change. Microfinance involves granting loans – often as small as
USD 50 – to enable very small businesses to become established or to significantly increase the
profitability of their activities. The United Nations also regards microfinance as a key tool for the
alleviation of poverty in developing countries and therefore declared 2005 to be the Year of
Microcredit.
In 2003, Credit Suisse joined with other representatives of the Swiss financial services industry to
establish responsAbility AG, which aims to bridge the gap between the financial market and
development cooperation. The responsAbility Microfinance Fund is an innovative investment concept
that generates social benefits as well as financial returns.
In 2005, Credit Suisse organized various events in Geneva, New York and Zurich to explore the
subject in greater detail and to bring it to the attention of a broader public.
Credit Suisse’s longstanding financial support for Swisscontact – the development organization
established by the Swiss business sector – is another way in which it helps to promote financial
services for small and medium-sized companies. For example, Credit Suisse supported a
Swisscontact project to set up savings and credit cooperatives in rural areas of Ecuador.
Innovative products
Within the full range of products offered by Credit Suisse to meet the needs of a broad
spectrum of clients, environmentally and socially-oriented investments represent only a
small yet innovative area.
2005 saw the launch of a number of new products and services with a focus on
sustainability:
– Energy: Credit Suisse launched an Alternative Energy Basket in 2005. As supplies
of natural resources become increasingly scarce, this product enables people to
invest in alternative energies such as fuel cells and solar and wind energy.
– Water as an investment theme: More than 70% of the earth’s surface is water
but only around 1% of this water can be used by humans. At the same time, the
consumption of water is increasing rapidly. Moreover, the water infrastructure in
many parts of Europe and the US is old and in dire need of renovation, while it has
yet to be built in certain regions of Asia. In short, water is becoming an important
topic of the future – not only for companies that are active in the areas of water
treatment, desalination and water infrastructure but also for investors. Together with
two other providers, Credit Suisse has therefore issued a certificate on the Global
Water Basket. This equity basket contains around 25 companies that operate in
different areas of the water industry.
Credit Suisse Group Sustainability Reporting 2005 13
16. – Charity Notes: The first Charity Notes were launched in fall 2005. These products
enable investors to generate a return while simultaneously supporting a charitable
cause. In conjunction with the charitable foundation Symphasis, a specific
proportion of the revenues from Charity Notes are donated to selected projects to
help combat youth unemployment in Switzerland.
– Investments that comply with Sharia law: Under Islamic law, practicing Muslims
are prohibited from asking for interest on their money. Moreover, investments
cannot be made in areas of business that are ethically unacceptable under Sharia
law. Credit Suisse has its own Sharia Advisory Committee that ensures compliance
with these rules. The company has – upon request – been offering its private
banking clients specially tailored investment mandates and investment products that
comply with Sharia regulations for several years.
– Easier access to equity capital for small and medium-sized companies:
Two innovative corporate financing products created by Credit Suisse in 2005 now
provide small and medium-sized companies in Switzerland, as well as larger firms,
with easy access to quasi-equity financing. CSA Mezzanine and PREPSTM
(Preferred Pooled Shares) enable companies to finance their growth without any
impact on their ownership structure. These products also represent an attractive
segment for investors.
Assets under green management/assets under management with high social benefits
Notes
Credit Suisse Group assets under management in CHF bn 1,484 (as of 31.12.2005)
Assets under green management/assets with high social benefits in CHF m 875 CS Global
Sustainability Fund,
CS Fellowship
Fund, etc.
14 Credit Suisse Group Sustainability Reporting 2005
17. In dialog with clients
Personal contact plays a vital role in Credit Suisse’s dialog with its clients. In addition,
Credit Suisse provides information about current economic and social issues, as well as
trends and developments in the financial markets, in its various publications.
These publications include “Bulletin” – the world’s oldest magazine for bank clients,
which has received numerous awards – as well as “Credit Suisse emagazine”, an online
magazine featuring background reports, videos and interviews about economic, cultural
and sporting issues each week.
In addition to the investor magazine “Global Investor”, further examples of publications
include the special issues of “Global Investor Focus”, which examine special topics of
global importance or key future trends. These publications are also aimed at
establishing a dialog with external specialists in order to offer the broadest and most
varied range of knowledge possible. In 2005, the publication placed a spotlight on the
issues of microfinance, nanotechnology and energy.
Due diligence requirements
Credit Suisse can only perform its function as a financial services provider if it meets the
highest standards of credibility and trust. It has therefore repeatedly taken part in
initiatives relating to the development of guidelines for environmental and social aspects
of business processes.
– Who Cares Wins: At the invitation of the UN Secretary-General Kofi Annan, 12
international financial institutions – including Credit Suisse – signed up to the “Who
Cares Wins” initiative in 2004. This initiative is aimed at improving the integration of
environmental, social and governance issues in the international financial markets.
As a result of this initiative, guidelines and recommendations to better integrate
these issues in asset management, securities brokerage and analysis were
presented at the UN Global Compact summit in June 2005.
– Equator Principles: The Equator Principles are a voluntary agreement between
international financial services providers. The Principles define a common approach
with which to address ecological and social risks in project finance, based on World
Bank guidelines. Projects are assigned to the risk categories A – C and further
clarification and measures are required, depending on the degree of risk involved1.
Credit Suisse is one of the ten financial services providers that signed up to the
Equator Principles in 2003. By the end of 2005, 38 financial institutions worldwide
had pledged to uphold these principles. International discussions are currently being
held with regard to the further development of the Equator Principles.
Equator Principles1 transactions in 2005:
Value
Number (in USD m)
Transactions approved 34 1,011
By category
Category A 0 0
Category B 9 614
Category C 25 397
1
see also: www.equator-principles.com
Credit Suisse Group Sustainability Reporting 2005 15
18. Sustainability ratings
An increasing number of investors are now basing their investment decisions on
sustainability criteria in addition to traditional financial data. Specialized rating agencies
and index providers supply them with the information they require.
In 2005, several rating agencies and index providers once again rated Credit Suisse
Group as “best in class” in the area of sustainability. The Credit Suisse Group share was
therefore once again included in key sustainability indexes such as the Dow Jones
Sustainability World Index and the FTSE4Good Index in 2005. The Credit Suisse Group
share is also included in various sustainability-oriented investment funds.
Sustainability ratings
– Centre Info SiRi (CH): corporate sustainability score 73.1
(industry average 48.1)
– oekom research (DE): Corporate Responsibility Rating: C+
(rating scale: A+; A; A-; B+; B; B-; C+; C; C-; D+; D; D-)
– Morley Fund Management (UK): Sustainability Matrix ranking: C2
(rating scale: A1–E5)
Sustainability stock indexes
– Dow Jones STOXX Sustainability Indexes (USA/CH)
– Dow Jones Sustainability World Index (USA/CH)
– FTSE4Good Indexes (UK)
Socially responsible investment vehicles
(A selection of investment funds that contain the CSG share)
– Aviva Funds European Socially Responsible Equity Fund (LU)
– Calvert World Values International Equity Fund (US)
– Dexia Allocation Sustainable World (B)
– Ethical Balanced Fund (CA)
– Fortis SRI Europe (B)
– HSBC Trinkhaus SAM Sustainable Corp. Bond (UK)
– Pictet Sustainable Equities – Switzerland
– Raiffeisen Futura Swiss Stock
– SEB Invest ÖkoLux (LU)
– Storebrand Env. Value Fund (NO)
– UBS Eco Performance Funds (CH)
16 Credit Suisse Group Sustainability Reporting 2005
19. GRI index1
1 Vision and strategy Overarching policies and management systems
1.1 Sustainability vision and strategy Internet CR 3.13 Explanation of precautionary approach Internet CR
1.2 CEO statement Internet CR 3.14 Externally developed voluntary charters Internet CR
3.15 Principal memberships in industry and
2 Profile business associations p. 8
3.16 Policies for managing supply chain etc. Internet CR
Organizational profile
3.17 Approach to managing indirect impacts Internet CR
2.1 Name of reporting organization AR/Cover
3.18 Major decisions regarding changes in
2.2 Major products and/or services AR/18–30
operations AR/18–30
2.3 Operational structure AR/10–11
3.19 Programs and procedures relating
2.4 Organizational structure AR/18–30
to sustainability performance Internet CR
2.5 Countries in which operations are located AR
3.20 Status of certification *
2.6 Nature of ownership AR/10,199–200
2.7 Nature of markets served AR/18–30 Economic performance indicators
2.8 Organization scale AR
2.9 List of stakeholders Internet CR Clients
EC1 Net sales AR/96
Report scope EC2 Geographic breakdown of markets AR/123
2.10 Contact person(s) for the report p. 21
2.11 Reporting period p. 2 Suppliers
2.12 Date of previous report Internet CR EC3 Procurement spending AR/125
2.13 Boundaries of report p. 2 EC4 Percentage of contracts paid in accordance with
2.14 Organizational changes since previous report AR/11–17 agreed terms *
2.15 Reporting on joint ventures etc. AR/179–183
Employees
2.16 Re-statements AR/11–17
EC5 Total staff costs AR/125
Report profile
2.17 Decision on application of GRI p. 2 EC6 Distributions to capital providers AR/187,195
2.18 Criteria / definitions used p. 17, 18 EC7 Change in retained earnings AR/34–35
2.19 Changes in measurement methods *
Public sector
2.20 Policies and internal practices for assurance *
EC8 Taxes paid AR/146–148
2.21 Independent assurance *
EC9 Subsidies received n.r.
2.22 Additional information p. 2
EC10 Donations Internet CR
3 Governance structure and management systems
Environmental performance indicators
Structure and governance EN1 Total materials used other than water p. 11, 12
3.1 Governance structure AR/197–232 EN2 Percentage of recycled materials used p. 11, 12
3.2 Percentage of independent BoD members AR/201–202 EN3 Direct energy use p. 11, 12
3.3 Expertise of Board members Internet CR EN4 Indirect energy use p. 11, 12
3.4 Board-level processes for overseeing EN5 Total water use p. 11, 12
(sustainability) management Internet CR EN6 Land in biodiversity-rich habitats n.r.
3.5 Executive compensation and EN7 Impacts on biodiversity n.r.
non-financial goals AR/225–227 EN8 Greenhouse gas emissions p. 11, 12
3.6 SD implementation Internet CR EN9 Ozone-depleting substances n.i.
3.7 Mission and sustainability values EN10 NOx, SOx, and other air emissions n.i.
statements Internet CR EN11 Total amount of waste p. 11, 12
3.8 Mechanisms for shareholders to provide EN12 Significant discharges to water n.i.
recommendations to BoD AR/227–229 EN13 Significant spills of chemicals, oils and fuels n.i.
EN14 Env. impacts of products and services p. 15
Stakeholder engagement EN15 Percentage of the weight of products sold
3.9 Basis for stakeholder identification Internet CR that is reclaimable n.r.
3.10 Approaches to stakeholder consultation Internet CR EN16 Incidents of non-compliance 20-F/67–72
3.11 Information generated by stakeholder
consultations Internet CR
3.12 Use of information resulting from
stakeholder engagements Internet CR
Credit Suisse Group Sustainability Reporting 2005 17
20. Social performance indicators
Labor practices
LA1 Breakdown of workforce AR/232
LA2 Net employment creation and
average turnover AR/232
LA3 Employee representation by unions AR/232
LA4 Policy and procedures for restructuring *
LA5 Recording and notification of
occupational accidents *
LA6 Health and safety committees *
LA7 Absentee rates n.i.
LA8 Policies or programs relating to HIV/AIDS n.i.
LA9 Training per employee p. 4
LA10 Equal opportunity policies or
programs and monitoring systems p. 5
LA11 Composition of senior management
and corporate governance bodies AR/206–223
Human rights
HR1 Policies and procedures to deal with
human rights aspects Internet CR
HR2 Consideration of human rights
impacts in decisions Internet CR
HR3 Human rights performance
within the supply chain Internet CR
HR4 Non-discrimination Internet CR
HR5 Freedom of association policy Internet CR
HR6 Policy excluding child labor Internet CR
HR7 Forced and compulsory labor Internet CR
Society
SO1 Policies to manage impacts on communities
in areas affected Internet CR
SO2 Policy and procedures addressing bribery
and corruption Internet CR
SO3 Political lobbying and contributions Internet CR
SO4 Awards received relevant to social,
ethical and environmental performance p. 4, 5, 10
Client health and safety
PR1 Policy preserving client health and safety n.r.
PR2 Product information and labeling n.i.
PR3 Consumer privacy Internet CR
1
GRI Index: list of Global Reporting Initiative (GRI) performance indicators.
The GRI guidelines (Global Reporting Initiative) and the supplementary
guidelines for the finance industry (SPI, EPI) serve as an index for the
standardization of sustainability reporting (see also: www.globalreporting.org)
18 Credit Suisse Group Sustainability Reporting 2005
21. GRI – Financial services
sector supplements
Social performance indicators (SPI) Legends:
Internet CR Corporate Responsibility webpages
CSR management (www.credit-suisse.com/responsibility)
CSR1 CSR policy Internet CR AR Credit Suisse Group Annual Report
CSR2 CSR organization Internet CR p. X Page in the corresponding document
CSR3 CSR audits n.i. n.r. Not relevant
CSR4 Management of sensitive issues AR/70–92 * See explanations on page 20
20-F/4–21 n.i. No information available
Internet CR (data not recorded or reported)
CSR5 Non-compliance 20-F/67–72
CSR6 Dialog with stakeholders Internet CR
Internal social performance
INT1 Internal CSR policy Internet CR
INT2 Staff turnover and job creation AR/232
INT3 Employee satisfaction *
INT4 Senior management remuneration AR/152–156
INT5 Bonuses fostering sustainable success AR/225–227
INT6 Female-male salary ratio n.i.
INT7 Employee profile AR/232
Commitment to society
SOC1 Charitable contributions Internet CR
Suppliers
SUP1 Screening of major suppliers Internet CR
Retail banking
RB1 Retail banking policy *
RB2 Lending profile AR/132
RB3 Lending with high social benefits n.i.
Asset under management
AM2 Assets under management with
high social benefits p. 14
Environmental performance indicators (EPI)
Management indicators
1a Number of posts in the business sector p. 9
1c Specialized environmental posts p. 9
2a Employees trained in env. management p. 9
2b Training time (hours) p. 9
Commercial banking
4a Total lendings AR/132
4c Loans with preliminary env. examination *
Asset under management
4a Assets under management p. 14
4b,c Assets under green management p. 14
Credit Suisse Group Sustainability Reporting 2005 19
22. Explanation of individual indicators
2.19 In principle, the same measuring methods have been used as in previous
Sustainability Reports. See also the footnotes on p. 12.
2.20, 2.21, 3.20 Internal processes relating to the Environmental Management System are examined
by the external certification company SGS-ICS each year as part of the auditing of
the Environmental Management System according to ISO 14001.
The operational ecology data that are published each year in the MIB AG report are
also validated by SGS-ICS.
EC4 «We seek mutually beneficial relationships with contractors, suppliers and joint
venture partners […]» (Credit Suisse Group, Code of Conduct – responsibility
towards service providers)
LA4 The representation of employee interests vis-à-vis management is the responsibility
of the Staff Council in Switzerland and the European Works Council at a pan-
European level. If restructuring and redundancies are unavoidable, Credit Suisse
tries to implement these measures in a responsible, fair and consistent manner,
taking the individual circumstances of the affected employees into consideration.
Focus is placed on providing individual support and personal advice to help the
employees start a new career. We offer staff time, tools and professional support.
LA 5, 6 Credit Suisse takes every measure that is reasonably practicable – and in line with
applicable legislation – to protect the health of employees and ensure their safety
while they are at work. To promote the health and wellbeing of staff, Credit Suisse
provides attractive and comprehensive offerings relating to exercise, nutrition and
relaxation.
INT 3 Employee surveys are carried out at varying intervals at division level or in smaller
organizational units and are performed regularly throughout the company. These
surveys, interviews and processes are designed to highlight new developments
and employee concerns as well as areas where action is required. In general,
Credit Suisse is regarded as an attractive employer.
RB1 Extract from the Global Credit Risk Policy:
– No credit business will be transacted with undesirable borrowers, defined
specifically as: those who operate outside the law or established agreements
[...]; those suspected of laundering money; those whose conduct with regard to
the disclosure of information or unwillingness to release information makes it
difficult or impossible to assess their creditworthiness and solvency or causes
credit concerns.
– Each credit application has to be legally, ethically and ecologically justifiable.
4c All loans are examined for environmental risks.
20 Credit Suisse Group Sustainability Reporting 2005
23. CREDIT SUISSE
Public Policy – Sustainability Affairs
8070 Zurich
June 2006
Switzerland
www.credit-suisse.com