This document provides an overview of Creative Realities, a digital signage company founded in 1997. It summarizes their history and evolution, capabilities, leadership, and service model. Creative Realities started as a digital signage company and has since expanded offerings through acquisitions. They have expertise in designing, developing, deploying, and supporting large-scale digital experiences and networks. Their service model involves strategy, design, development, deployment, content delivery, and long-term support through network operation centers and field technicians located across the US and Canada.
Abacus LLC is an IT solutions provider that focuses on simplifying IT infrastructure and providing superior support. It has over 60 employees and offers a range of services including virtualization, business continuity, disaster recovery, storage, networking, and security. Abacus takes a strategic advisory approach and believes in offering simple, cost-effective solutions tailored to each client's needs and objectives.
InterCall provides a comprehensive suite of communication services including audio conferencing, web conferencing, video conferencing, streaming, and event services. Their services range from basic to enhanced solutions and allow users to connect worldwide through reliable technology and personal support. InterCall aims to help users make better connections and ensure successful meetings and events.
David Hernandez is seeking a technical position where he can contribute his skills and experience. He has over 10 years of experience in technical support roles at HP and Compaq, providing expert support on applications, infrastructure, UNIX, Linux, and more. Hernandez has a Bachelor's degree in Computer Information Systems from Colorado State University-Pueblo and participated in INROADS, which prepared him for leadership. His qualifications include skills with Microsoft Office, databases, programming languages, and networking protocols.
This document provides information about Smart Solutions Corporation, including their mission, services, industries, and contact details. Their mission is to provide tailored engineering solutions and services to help clients meet their goals and comply with regulations. They offer a wide range of services, such as control systems design, instrumentation, validation, and IT services. Their target industries include pharmaceutical, food and beverage, chemical, and federal government clients. Contact information is provided for their headquarters in Puerto Rico.
Corus360 provides infrastructure solutions, recovery services, and professional services to help organizations reduce costs, increase efficiencies, and maximize productivity. They can help clients implement sustainable technology solutions, navigate complex business and tech environments, evaluate new technologies, align data with optimal solutions, and recover from disasters at their LEED Gold certified recovery center. Services include infrastructure solutions, recovery services, managed services, and professional services across storage, servers, networking, virtualization, disaster recovery, and more.
Corus360 provides infrastructure solutions, recovery services, and professional services to help organizations reduce costs, increase efficiencies, and maximize productivity. They can help clients implement sustainable technology solutions, navigate complex business and tech environments, evaluate new technologies, and select recovery programs that align with business needs. Services include infrastructure solutions, recovery services, managed services, and professional services.
NodeOne is a professional services and support provider that delivers IT services through the channel. Their mission is to provide high-quality networking services as an extended team to their clients. They have experience across many technologies, vendors, and verticals. NodeOne offers strategic consulting, solution design, project management, and other professional services without conflicts of interest as they do not sell their own equipment.
Abacus LLC is an IT solutions provider that focuses on simplifying IT infrastructure and providing superior support. It has over 60 employees and offers a range of services including virtualization, business continuity, disaster recovery, storage, networking, and security. Abacus takes a strategic advisory approach and believes in offering simple, cost-effective solutions tailored to each client's needs and objectives.
InterCall provides a comprehensive suite of communication services including audio conferencing, web conferencing, video conferencing, streaming, and event services. Their services range from basic to enhanced solutions and allow users to connect worldwide through reliable technology and personal support. InterCall aims to help users make better connections and ensure successful meetings and events.
David Hernandez is seeking a technical position where he can contribute his skills and experience. He has over 10 years of experience in technical support roles at HP and Compaq, providing expert support on applications, infrastructure, UNIX, Linux, and more. Hernandez has a Bachelor's degree in Computer Information Systems from Colorado State University-Pueblo and participated in INROADS, which prepared him for leadership. His qualifications include skills with Microsoft Office, databases, programming languages, and networking protocols.
This document provides information about Smart Solutions Corporation, including their mission, services, industries, and contact details. Their mission is to provide tailored engineering solutions and services to help clients meet their goals and comply with regulations. They offer a wide range of services, such as control systems design, instrumentation, validation, and IT services. Their target industries include pharmaceutical, food and beverage, chemical, and federal government clients. Contact information is provided for their headquarters in Puerto Rico.
Corus360 provides infrastructure solutions, recovery services, and professional services to help organizations reduce costs, increase efficiencies, and maximize productivity. They can help clients implement sustainable technology solutions, navigate complex business and tech environments, evaluate new technologies, align data with optimal solutions, and recover from disasters at their LEED Gold certified recovery center. Services include infrastructure solutions, recovery services, managed services, and professional services across storage, servers, networking, virtualization, disaster recovery, and more.
Corus360 provides infrastructure solutions, recovery services, and professional services to help organizations reduce costs, increase efficiencies, and maximize productivity. They can help clients implement sustainable technology solutions, navigate complex business and tech environments, evaluate new technologies, and select recovery programs that align with business needs. Services include infrastructure solutions, recovery services, managed services, and professional services.
NodeOne is a professional services and support provider that delivers IT services through the channel. Their mission is to provide high-quality networking services as an extended team to their clients. They have experience across many technologies, vendors, and verticals. NodeOne offers strategic consulting, solution design, project management, and other professional services without conflicts of interest as they do not sell their own equipment.
This document is a resume for Mike J. McSweeney seeking a DOD Secret position in information technology. It summarizes his qualifications including over 20 years of experience in infrastructure engineering and management. It also outlines his extensive work history supporting large networks like NMCI through roles such as systems engineer, network administrator, and field engineer. His experiences include skills like virtualization, Windows administration, vulnerability assessment, and software/hardware deployment.
This document is a resume for Brian Vaughn, an IT specialist with over 15 years of experience in systems administration, networking, security and end user support roles. He has a proven track record of implementing innovative solutions to strengthen security and increase efficiency. His core skills include network and systems security, disaster recovery planning, and supporting a variety of operating systems and platforms.
Guy Skarin has over 20 years of experience in information technology, specializing in systems administration across multiple platforms including Linux, Windows, and Mac. He has a proven ability to create solutions that support business growth while optimizing systems and networks. Skarin is skilled in problem identification, troubleshooting, and managing systems, projects, and teams in various IT environments. His experience includes roles as an IT director and owner of an IT support business.
Om Parkash Yadav is a Network Architect with over 11 years of experience in data networking and security infrastructure. He has worked with various networking hardware and software, including Cisco routers, switches, and firewalls. Currently, he works as an Assistant Consultant at TCS in Norway, where he serves as the Infrastructure Technical Lead on projects for clients like Aker Solutions and Frontica Business Solutions. His responsibilities include network design, implementation, operations support, and subject matter expertise in IP networking.
Jeremiah Goodman has over 22 years of experience in network engineering and architecture. He has worked for many large companies providing network solutions and has held roles such as Network Architect, Solutions Architect, and Network Engineer. He has extensive experience designing and implementing voice over IP and unified communications solutions. He is highly skilled in technologies from Cisco, Avaya, Nortel, IBM and Microsoft.
Peter Harrall has over 30 years of experience in IT support roles within retail store solutions. He has extensive expertise in POS systems, operating systems, and project management. Some of his key skills include problem solving, customer service, technical training, and working independently or as part of a team. He has managed many large projects involving hardware and software upgrades and implementations for retailers.
NCR offers secure hosting services that can improve application availability, speed up deployment, and reduce costs for businesses. Their services transform businesses by lowering expenses through shifting from upfront capital costs to lower hosted system costs. Applications can be deployed quickly and infrastructure and personnel costs reduced. NCR ensures high availability and focuses on security so clients can focus on their core business. Their data centers provide 24/7 monitoring and protection for critical applications.
TeamLogic IT is an IT services company that provides managed IT services, cybersecurity, cloud services, mobility solutions, and business continuity planning to help businesses leverage technology. They have certified engineers and technicians available 24/7 to monitor networks, deploy updates, and resolve any issues remotely or onsite. TeamLogic IT takes a proactive approach to managed IT services to deliver high availability, security, and flexibility to meet business needs.
Henry Noverdi Sunarto is seeking a position as a Desktop Support/IT Support Analyst. He has over 4 years of experience in IT support across various industries, including law, hospitality, finance, and education. He is proficient in Windows 7, various service desk software, Microsoft Office, and networking tools like Active Directory. He aims to provide exceptional customer service and complete tasks within agreed service level agreements.
CDW is a leading provider of hardware, software and IT services that has been implementing Cisco Unified Communications solutions for over 11 years. They provide a full lifecycle of services including presales assessments, installation, training, and ongoing support. CDW currently manages over 250,000 IP phones and 20,000 contact center agents for over 250 customers. They use implementation tools and follow a rigorous methodology to ensure successful design, testing, training and rollout of Cisco UC solutions.
This document provides an overview of hardware and network solutions from Safety NetAccess and their partners for hotels and other hospitality properties. It describes access points from Ruckus and Zebra that provide reliable wireless coverage, Nomadix gateways for secure guest internet access, Elfiq link balancers for managing bandwidth across multiple internet circuits, HP and ZyXel switches, and Safety NetAccess' centralized management platform called SNAP for monitoring and maintaining the entire network. Safety NetAccess aims to provide personal service and ensure seamless connectivity for guests.
As a leading information technology managed services and solutions company, Bell Techlogix provides transformational Next Generation Digital Workplace and Infrastructure Management Solutions to large and mid-market enterprises, as well as the public sector.
Dell oem solutions cto summit info guideKaren Siuda
This document provides an agenda and logistical information for the Dell OEM CTO Summit taking place on December 12-13. The summit will include sessions on topics like analytics, security, mobility, and data management led by Dell experts and executives. There will also be opportunities for discussion between Dell leadership and attendees at events like breakfast and lunch. The invitee list includes over 40 CTOs, VPs, and directors from companies across various industries.
Ernesto Danza Tigno Jr is seeking a new position to utilize his 11 years of experience in IT and networking. He has worked for several companies including ePLDT, Robinson's Retail Group, and Total Powerbox Solutions in roles involving technical support, systems administration, networking, and CAD/CAM operations. He has extensive skills and certifications related to networking, voice/VoIP, wireless, firewalls, systems, storage, and virtualization technologies.
Technologent is an IT solutions provider focused on enterprise infrastructure and data center solutions. They help customers build cost-effective and agile IT operations to address today's computing challenges and business needs. Through consultative solutions, they design infrastructure to support business strategy and growth with high performance, availability, and scalability. Technologent has expertise across data center solutions with over 600 technical certifications and 15 years of experience.
Core Technology Partners is a leading provider of innovative IT infrastructure services and solutions to mid-sized Australian businesses. They employ skilled consultants and specialists to manage a client's entire IT infrastructure or act as an extension of their internal IT team. Core Technology Partners continuously invests in systems and strategies to deliver competitive advantages to clients through solutions like infrastructure design, disaster recovery, data center consolidation, managed print services, and cloud computing services.
This document provides an overview of Hutchinson Networks and the services they offer. Hutchinson Networks partners with clients to assess, design, implement, manage and review IT infrastructure with the goal of using technology to enable business objectives. They have experience delivering infrastructure projects in over 75 countries. Fabrix is Hutchinson Network's flexible cloud platform that allows clients to integrate legacy applications into a scalable cloud environment. Hutchinson Networks aims to help clients maximize the value of cloud implementations and provides infrastructure as a service, disaster recovery as a service, unified communications, and other cloud products.
This document provides information about Geeks Solutions, a technical support company that offers cloud technology services. The summary is:
Geeks Solutions is a technical support partner that delivers expertise in public and private clouds, managed hosting, and enterprise applications. It has experience supporting workloads across major cloud platforms. The company aims to help customers get the most from their technology through services like cloud design, security assistance, and launch support. Geeks Solutions works with over 700 customers globally across various industries and has over 75 employees dedicated to customer success.
This document is a resume for Mike J. McSweeney seeking a DOD Secret position in information technology. It summarizes his qualifications including over 20 years of experience in infrastructure engineering and management. It also outlines his extensive work history supporting large networks like NMCI through roles such as systems engineer, network administrator, and field engineer. His experiences include skills like virtualization, Windows administration, vulnerability assessment, and software/hardware deployment.
This document is a resume for Brian Vaughn, an IT specialist with over 15 years of experience in systems administration, networking, security and end user support roles. He has a proven track record of implementing innovative solutions to strengthen security and increase efficiency. His core skills include network and systems security, disaster recovery planning, and supporting a variety of operating systems and platforms.
Guy Skarin has over 20 years of experience in information technology, specializing in systems administration across multiple platforms including Linux, Windows, and Mac. He has a proven ability to create solutions that support business growth while optimizing systems and networks. Skarin is skilled in problem identification, troubleshooting, and managing systems, projects, and teams in various IT environments. His experience includes roles as an IT director and owner of an IT support business.
Om Parkash Yadav is a Network Architect with over 11 years of experience in data networking and security infrastructure. He has worked with various networking hardware and software, including Cisco routers, switches, and firewalls. Currently, he works as an Assistant Consultant at TCS in Norway, where he serves as the Infrastructure Technical Lead on projects for clients like Aker Solutions and Frontica Business Solutions. His responsibilities include network design, implementation, operations support, and subject matter expertise in IP networking.
Jeremiah Goodman has over 22 years of experience in network engineering and architecture. He has worked for many large companies providing network solutions and has held roles such as Network Architect, Solutions Architect, and Network Engineer. He has extensive experience designing and implementing voice over IP and unified communications solutions. He is highly skilled in technologies from Cisco, Avaya, Nortel, IBM and Microsoft.
Peter Harrall has over 30 years of experience in IT support roles within retail store solutions. He has extensive expertise in POS systems, operating systems, and project management. Some of his key skills include problem solving, customer service, technical training, and working independently or as part of a team. He has managed many large projects involving hardware and software upgrades and implementations for retailers.
NCR offers secure hosting services that can improve application availability, speed up deployment, and reduce costs for businesses. Their services transform businesses by lowering expenses through shifting from upfront capital costs to lower hosted system costs. Applications can be deployed quickly and infrastructure and personnel costs reduced. NCR ensures high availability and focuses on security so clients can focus on their core business. Their data centers provide 24/7 monitoring and protection for critical applications.
TeamLogic IT is an IT services company that provides managed IT services, cybersecurity, cloud services, mobility solutions, and business continuity planning to help businesses leverage technology. They have certified engineers and technicians available 24/7 to monitor networks, deploy updates, and resolve any issues remotely or onsite. TeamLogic IT takes a proactive approach to managed IT services to deliver high availability, security, and flexibility to meet business needs.
Henry Noverdi Sunarto is seeking a position as a Desktop Support/IT Support Analyst. He has over 4 years of experience in IT support across various industries, including law, hospitality, finance, and education. He is proficient in Windows 7, various service desk software, Microsoft Office, and networking tools like Active Directory. He aims to provide exceptional customer service and complete tasks within agreed service level agreements.
CDW is a leading provider of hardware, software and IT services that has been implementing Cisco Unified Communications solutions for over 11 years. They provide a full lifecycle of services including presales assessments, installation, training, and ongoing support. CDW currently manages over 250,000 IP phones and 20,000 contact center agents for over 250 customers. They use implementation tools and follow a rigorous methodology to ensure successful design, testing, training and rollout of Cisco UC solutions.
This document provides an overview of hardware and network solutions from Safety NetAccess and their partners for hotels and other hospitality properties. It describes access points from Ruckus and Zebra that provide reliable wireless coverage, Nomadix gateways for secure guest internet access, Elfiq link balancers for managing bandwidth across multiple internet circuits, HP and ZyXel switches, and Safety NetAccess' centralized management platform called SNAP for monitoring and maintaining the entire network. Safety NetAccess aims to provide personal service and ensure seamless connectivity for guests.
As a leading information technology managed services and solutions company, Bell Techlogix provides transformational Next Generation Digital Workplace and Infrastructure Management Solutions to large and mid-market enterprises, as well as the public sector.
Dell oem solutions cto summit info guideKaren Siuda
This document provides an agenda and logistical information for the Dell OEM CTO Summit taking place on December 12-13. The summit will include sessions on topics like analytics, security, mobility, and data management led by Dell experts and executives. There will also be opportunities for discussion between Dell leadership and attendees at events like breakfast and lunch. The invitee list includes over 40 CTOs, VPs, and directors from companies across various industries.
Ernesto Danza Tigno Jr is seeking a new position to utilize his 11 years of experience in IT and networking. He has worked for several companies including ePLDT, Robinson's Retail Group, and Total Powerbox Solutions in roles involving technical support, systems administration, networking, and CAD/CAM operations. He has extensive skills and certifications related to networking, voice/VoIP, wireless, firewalls, systems, storage, and virtualization technologies.
Technologent is an IT solutions provider focused on enterprise infrastructure and data center solutions. They help customers build cost-effective and agile IT operations to address today's computing challenges and business needs. Through consultative solutions, they design infrastructure to support business strategy and growth with high performance, availability, and scalability. Technologent has expertise across data center solutions with over 600 technical certifications and 15 years of experience.
Core Technology Partners is a leading provider of innovative IT infrastructure services and solutions to mid-sized Australian businesses. They employ skilled consultants and specialists to manage a client's entire IT infrastructure or act as an extension of their internal IT team. Core Technology Partners continuously invests in systems and strategies to deliver competitive advantages to clients through solutions like infrastructure design, disaster recovery, data center consolidation, managed print services, and cloud computing services.
This document provides an overview of Hutchinson Networks and the services they offer. Hutchinson Networks partners with clients to assess, design, implement, manage and review IT infrastructure with the goal of using technology to enable business objectives. They have experience delivering infrastructure projects in over 75 countries. Fabrix is Hutchinson Network's flexible cloud platform that allows clients to integrate legacy applications into a scalable cloud environment. Hutchinson Networks aims to help clients maximize the value of cloud implementations and provides infrastructure as a service, disaster recovery as a service, unified communications, and other cloud products.
This document provides information about Geeks Solutions, a technical support company that offers cloud technology services. The summary is:
Geeks Solutions is a technical support partner that delivers expertise in public and private clouds, managed hosting, and enterprise applications. It has experience supporting workloads across major cloud platforms. The company aims to help customers get the most from their technology through services like cloud design, security assistance, and launch support. Geeks Solutions works with over 700 customers globally across various industries and has over 75 employees dedicated to customer success.
Santex is a technology company that provides software development services using teams based in the US, Argentina, Spain, Peru and Iowa. They have over 20 years of experience working with clients in various industries to develop online and mobile applications. Santex offers flexible engagement models including retainers, dedicated teams, and standalone projects to meet clients' specific technology needs.
Accenture is a global management consulting, technology services and outsourcing company with 257,000 employees serving clients in 120 countries. It provides services across various industries including communications, media & technology, financial services, health & public service, products, and resources. Accenture offers a wide range of technology areas and services such as management consulting, technology, outsourcing, security, cloud, mobility, web, gaming, and business process outsourcing. It heavily invests in research, training and developing its employees, and emphasizes inclusion, diversity, work-life balance and corporate citizenship.
Brevitaz is an IT startup based in Ahmedabad, India that provides innovative IT solutions using Agile practices. It offers services like software development, consultation, idea incubation, and reengineering. Brevitaz has expertise in areas like big data analytics, full-text search, and industries including telecom, finance, logistics, e-commerce, and more. It is currently working on projects to develop an upgraded EPCIS supply chain system and DITA documentation for a license management system. Brevitaz's team has experience across diverse industries and uses technologies from open source to Microsoft.
Strategic Horizons is a newly established Saudi/Canadian company that provides IT solutions, services, and software development. It offers consultancy, project & professional, outsourcing, and contract services to clients across various industries. Its mission is to be the partner of choice for quality IT solutions and support. It recruits skilled professionals and applies international standards and state-of-the-art security to ensure high-quality services.
DIT is a leading IT services and training company in Saudi Arabia that offers a wide range of products and services including computer hardware/software, networking, security, surveillance, physical security, printing, telephony, biometrics, web development, app development, training courses, and service level agreements. It has a skilled team of professionals and aims to satisfy customers by delivering high quality and timely services. DIT has expanded rapidly since its establishment in 2010 and now has branches across the kingdom.
AZR Infotech provides various IT solutions including mobile application development, database management, and application development and maintenance. It has over 25 employees including 20 professionals. The company's strengths include an innovative engineering team, competitive pricing, and a flexible engagement model. AZR Infotech offers solutions in future ready technologies, mobile applications, database management, and application development and maintenance from its location in Srinagar, India.
Agility provides comprehensive IT consulting services including network implementation, 24/7 support, hardware and software integration, managed services, project management, wired and wireless solutions, internet security, and email/web solutions. As a trusted advisor, Agility takes pride in its commitment to offer ideas and remedies for its clients' IT needs through experienced consultants and affordable monitoring tools. Agility aims to build long-term relationships through professional and timely project implementation and ongoing support.
GOIP Global is an ISO-certified company providing end-to-end IT solutions since 1994 including system integration, networking, software development, and IT services. They have over 100 employees with expertise across various technologies. GOIP offers customized solutions for clients in areas like systems integration, web and software development, networking, security, and IT support. Their goal is to help clients focus on their core business by providing managed IT services and solutions.
Technowave is a privately held software consulting and contracting company in Damascus, Syria with over 45 employees. It provides cutting-edge IT solutions such as software development, data centers, networking, security, and more. The company's mission is to deliver comprehensive IT consulting services and help clients adopt new technologies. Its vision is to become a leading provider of high-end enterprise IT solutions through innovative approaches and a commitment to quality and customer satisfaction.
Caprium, as a DevOps services provider, has some of the most outstanding credentials in the IT services vendor market. We have not only provided nuanced work on IT transformation but have also assisted several businesses with the delivery of efficient IT infrastructure services. We have been recognized as a pioneer in key DevOps services by leading independent analysts such as Gartner, Forrester, IDC, Everest, and others. We have a proven track record of efficient, complex delivery, customer loyalty, and creative solutions. Caprium offers the expertise, skills, and necessary resources for designing, operating, and managing the next-gen infrastructure. Caprium provides the requisite resources and support for the complete digital transformation of your business. We provide resources to connect the evolving and competitive patterns of technology to your company’s business goals. Caprium has enabled companies of various sizes and complexions to keep up with their infrastructure and its requirements by employing a model that is both predictable and affordable. Our process-oriented approach helps us to generate results beyond expectations by understanding the applications and infrastructure of our clients.
IntelliPro Solutions Pvt Ltd is a well known software development company in india who provides complete web development,software development ,Web Marketing and Web Designing Solutions to clients all over the Globe.
KnoXsys is an ISO 9001:2008 certified technology services firm that provides end-to-end implementation, development, training and support services. Its vision is to be the world's best recognized IT consulting firm by building long-term relationships and providing an exciting learning environment. The document describes KnoXsys' services such as software development, consulting, training, product development, and cloud consulting. It also outlines its business models, industry capabilities, and contact details.
KnoXsys is an ISO 9001:2008 certified technology services firm that provides end-to-end implementation, development, training and support services. Its vision is to be the world's best recognized IT consulting firm by building long-term relationships and providing an exciting learning environment. The document discusses KnoXsys' services such as software development, consulting, training, product development, and cloud consulting. It also outlines its business models, industry capabilities, and contact details.
It’s no secret that the marketing landscape is growing increasingly complex, with numerous channels, privacy regulations, signal loss, and more. One of the biggest problems facing marketers today is that they’re experiencing data deluge and data drought simultaneously.
Bliss Point by Tinuti addresses these challenges by providing a single, user-friendly platform for measuring what marketers previously struggled to measure. With Bliss Point, you can move beyond simply validating past actions and instead use measurement to guide real-time decision-making on what should happen next.
Join our product experts for a live demonstration of Bliss Point. Discover how it can empower your brand with the tools and insights needed to optimize each channel, across your entire media mix, and your overall brand performance.
1. Proprietary And Confidential
Title Goes Here
Sub Title Goes Here
Possible Body Copy
Proprietary And Confidential
Our Credentials and Capabilities
7 April 2017
3. Proprietary And Confidential
Welcome to Creative Realities, 2017
OUR JOURNEY AND HISTORY
Founded in 1997 as a Digital Signage Company, our core offering
was founded in the user of CMS platforms that distribute content
from a centralized location, to any end point.
In 2008 we expanded our offering to include front-end environment
and technical design and app development services. In 2014 we
acquired two software capabilities: the first to handle complex
content management demands and a second to handle highly
compressed video files. In 2015 we joined forces with Conexus,
bringing white glove installation and technical expertise demanded
by world class digital retail, out of home media giants
OUR AGILITY AND ABILITY
We’ve deployed over 120,000 installations since our inception. We
fearlessly rolled out 3,000 stores for a single retailer in just under 3
months. We keep expert watch over a networks of 8,000 nodes,
and achieve uptime in 99% of cases – remotely, without needing to
dispatch a tech for a site visit. We deliver network health and
uptime run rates between 90-95% on average
HOW WE’RE DIFFERENT
We can design, develop, deploy, deliver, support and maintain
marketing technology at virtually any size or scale. From a single LED
wall or Transit Kiosk, to an entire digital ecosystem. We’re an end-to-
end solution who can also service as the single point of contact for a
digital deployment, in particular due to our strength in project
management and our skill as a systems integrator.
We put our clients and the end-user at the center of our solution
planning. By remaining technologically neutral we can bring the best,
boldest, brightest solution to the solve whatever issue, problem,
challenge – in function of budget and aligned to virtually any physical
parameter or requirement.
OUR LEADERSHIP AND ETHOS
We have a diverse mix of seasoned leadership with vast experience in
strategic planning, digital design, CMS and custom software platform
development, Operations and Field services. Entrepreneurial in spirit
and consultative by nature, we have the intelligence and discipline to
collaborate with clients, partners, and vendors in a way that removes
the noise and worry from the process. We are 100% committed to
putting the Client first, bar none.
5. Proprietary And Confidential
We’re a systems integrator with design discipline -
which makes us different
Experience Plan
Solutions Architecture
Hardware
Software
Network
Field Services
Content
Support & Maintenance
Display Technology
CMS
Developers
Applications
Digital
Studio
Solutions Manager
Media
Player
Network
Operations
Center
Field Services
Components Resources
6. Proprietary And Confidential
1. Define: The where and why marketing technology
experiences can serve our client’s goals.
2. Design: Preliminary to final designs of recommended
experiences; content curation and custom UX/UI.
3. Develop: System engineering of all technologies required to
deliver the experience(s), including custom software.
4. Deploy: Fabricate, integrate, test, and install.
5. Deliver: Host CMS software, manage, and update content,
proactively monitor. Provide service agreements for
ongoing maintenance and support.
7. Proprietary And Confidential
Proprietary CMS and Solution Architecture
Content Delivery +
Scheduling
Campaign
Management
Application Integrator
and Manager
Omni-Channel Delivery RCX Core Functionality Plug-ins
• User Management
• Device Management
• Device Health Monitoring
Network Management
• Creating Presentations
• Scheduling Presentations
• Data Integration
Content Management
• System Health Reporting
• Usage Reporting:
- Content Usage
- Device Usage
- Offer Activation
- Offer Redemption
- Training Certification
Reporting
Custom
Interactive
Applications
Marketing
Asset
Management
Customer
Analytics
Customer
Engagement
Measurement
Customer
Relationship
Management
Databases
8. Proprietary And Confidential
Our Teams and Locations
Windsor, ON
Content Production
NY Metro
Design and NOC
Louisville, KY
Operations Center
Dallas TX
Regional Support
Los Angeles
Regional Support
Tampa
Regional Staff
San Francisco
Regional Staff
Atlanta
Regional Staff
Minneapolis
Regional Staff
Boston
Regional Staff
10. Proprietary And Confidential
Our deployment + installation experience
Capabilities include: technology and environment design, hardware and systems engineering, NOC
support and maintenance – and content creation + scheduling.
15. Proprietary And Confidential
Project Installations
• Experts in technically complex and high profile
system installations
• Complete project management from pre-planning,
through deployment, and post-installation support
• Ability to handle a single site or large scale roll-out
• Design, Development, and Deployment experience
across various digital form factors: menu boards,
video walls, interactive units, LED outdoor and
large-scale installations
• Experienced field engineers in Boston, LA,
Louisville, NYC and Windsor, ON
• Nationwide network of field technicians
• In-house CAD engineers for precision design and
documentation
• Centralized logistics management, QA,
configuration and testing
17. Proprietary And Confidential
Our Engagement Model
CRI Senior
Management
• Issue Escalation
• Long term
relationship
• Technology
viewpoint
• Vendor/partner
relations
Systems
Deployment
• Designated
Installations PM
• Engineering / R&D
• Technical
documentation
• Procurement
• Logistics &
Inventory
• Field Service
Technicians
Finance &
Administratio
n
• Contract
• Invoicing
• Financial
Reporting
Technical
Support
• NOC & Service
Dispatch
• Field Service
Technicians
• Case
management &
Reporting
• Equipment RMA
• Spares
CRI
Strategic
Account
Manager
18. Proprietary And Confidential
Our Managed Services
• Environment and content design
• Technical and hardware engineering
• Site Surveys and reporting
• Installation execution
• Facility Services and Logistics
• Onsite Service & “Day 2” Support
• Dedicated customer service and support
help desk
• Helpdesk / Multi Lingual / 24-7
• NOC
• Named Administrator
• Proactive monitoring of open hardware
Tickets & Calls
• Proactive & reactive status updates
• Proactive & reactive escalation initiation
• Escalation Management:
• Scorecards
• Services Tool
• Proactive Monitoring
• Remote troubleshooting & resolution where
possible.
19. Proprietary And Confidential
Our Teams
The CRI support account team coordinates all activities that impact your Digital Signage environment. They align
the actions that need to be taken to maintain the environment in line with the day-to-day management activities
executed and performed by the client.
Each Project includes:
• Account Manager
• Technology + Systems design
• Hardware Engineer
• Installation Support Team
Services Modules Include:
• Discovery and Solutions Architecture
• Technology and Content Design
• Proprietary, 3rd Party, or Custom Software
• Operation support
• Service and Support Training
20. Proprietary And Confidential
Project Management form the Central Hub
Experience Project Managers manage the project
from end to end
• Accountability and knowledge from start to finish
• Geographically aligned to assure local
knowledge of installations
• Centralization of execution to reduce installation
costs
• A la carte service platform based on the client
parameters and requirements of the product
• Local “Feet on the Street” Global Partner
Network
21. Proprietary And Confidential
Technical Support Operation
handles complex deployments
• Two robust customer service and network
operation center locations and operating teams
• Fairfield NJ
• Louisville KY
• Handle average 500+ Service Dispatches per
month
• 900+ support incidents per month
• 300+ new support tickets per month
• Help desk support hours, staff requirements,
coverage – all flexible and customizable
22. Proprietary And Confidential
…And forms a strong back
end for ongoing support
• We offer Service Level Agreements customized to the meet
the support and maintenance requirements of a particular
client
• Customer Support, Help Desk and Service, trained and fully
knowledgeable in Digital Signage systems integration and
support
• Fully trained on all hardware and CMS software we
offer our clients
• Structure for scale to accommodate handle variability in
volume or fluctuation in activity
• Host enterprise level, cloud-based applications
• Nationwide coverage for installation and on-site
maintenance through our qualified network of trained
technicians
• 24/7 support available if required