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Creating a Culture of Learning
- 1. CREATING A CULTURE OF PAIGE WATSON
- 3. POP QUIZ! BASELINE What percent of the work week do you want your teams to spend on learning? Raise your hand if you would consider your role as a manager of people
- 4. POP QUIZ! BASELINE What percent of the work week do you spend learning as part of your job? Raise your hand if you would consider your role as a non-management team member
- 5. POP QUIZ! BASELINE Why the disparity?
- 7. WHY LEARN? BENEFITS OF TEAM LEARNING - Knowledge - Team Emergence (Rising Tide Effect) - Team Cohesion - Innovation - Increased team ownership of ideas - Psychological Safety - It’s okay to say ‘I don’t know’ - Enjoyment of work - Increased productivity
- 8. HOW TO LEARN WHAT DOESN’T WORK - Buying books - Must be read outside of work hours - Must pertain to work - Yearly personal allowance - Buying books - Team Library - Team allowance - No restrictions on topic - Book Clubs - During work hours WHAT WORKS
- 9. HOW TO LEARN WHAT DOESN’T WORK - Conferences - Company mandated - “Report-out” learning - Specialist Disorder - One conference per year. - Conferences - Employees choice - Multiple people, or the whole team - Team budget WHAT WORKS
- 10. HOW TO LEARN WHAT DOESN’T WORK - “Brown Bag” lunch and learns - Topics chosen by management - Required attendance - Bring your own lunch - “Brown Bag” lunch and learns - Topics chosen by team - Team members to opt-in - Company buys lunch - Paid time WHAT WORKS
- 11. HOW TO LEARN WHAT DOESN’T WORK - Required training - Required - One size fits all - Pay based on attendance - “Required” training - Team chooses - Multiple trainings per year - Required for whole team - including Management, PM/PO, QA, DEV, etc. WHAT WORKS
- 12. HOW TO LEARN WHAT WORKS - Code Katas - Focused Learning of Software Development - Focus on one topic a session - Report Learning/Retrospective - Lab Time - A few of hours a week - Group learning - Team learns in small groups - Report Learning/Retrospective
- 13. HOW TO LEARN WHAT WORKS - Experiment - Time boxed, but extendable - Team decision - Report Learning/Retrospective
- 14. CASE STUDY PREMERA BLUE CROSS ‣ 40+ person team ‣ “Premera Listens” survey engine ‣ Mobile Apps - iOS & Android (and UWP)
- 15. CASE STUDY PREMERA BLUE CROSS Weekly Code Katas FizzBuzz Focused Practice Developers, QA, DBAs, Product Owners
- 16. CASE STUDY PREMERA BLUE CROSS Weekly Lab Time Open Space marketplace 3 hours to Learn, followed by Retrospective
- 17. NOW THE HOW WHERE DO WE START? ‣ Experiment ‣ Start date - end date ‣ Team learns together ‣ NO PRODUCTION WORK ‣ Learning time must be during work hours ‣ Evaluate learning
- 18. NOW THE HOW WHERE DO WE START? ‣ Code Katas ‣ One Hour (2.5%) ‣ Focus on single learning outcome ‣ The Problem Is The Lie! ‣ Whole Team Participation ‣ Evaluate learning
- 19. NOW THE HOW WHERE DO WE START? ‣ Book Club ‣ Meet during work hours ‣ Team chooses the book ‣ Company buys the book ‣ Evaluate learning
- 21. ABOUT ME PAIGE WATSON Lead Crafter, 8th Light, Seattle @PaigeIsXP pwatson@8thlight.com https://8thlight.com/blog/paige-watson/
Editor's Notes
- It comes down to one of three things: Lip Service, Lack of Communication, No Team Learning Culture
- Feeling safe saying “I don’t know” allows you grow as a person and team member.