Covey associates LWS - Lone worker protection training management portal

Lone Worker Protection,
Training and Management
© 2010 Covey Associates Limited. UK.

Compliance. Protection. Performance.

Who we are?

• Experts in Lone Worker Safety Policy, Consultancy, Training, & Protection

• Recognised IOSH Consultants in Lone Worker Protection Systems

• Certified and Accredited by the Continuous Professional Development
Service (CPD)

• Providers of a unique interactive health and safety „e-Learning‟ training
management system delivering 46 CPD certificated courses, risk assessment
reporting and required compliance audit trail.


Key topics:

• The Corporate Manslaughter & Homicide Act 2007. Why and how it affects
organisations?

• Lone Workers, what and who are they?

• The benefits of protecting Lone Workers & Compliance with the Law

• The importance of Training – Adequate, Effective, Efficient

• An integrated approach to Lone Worker Protection using
Communications Technology & Training.

• Instant Communications – Protection & Workforce Management


The Corporate Manslaughter & Homicide Act 2007

• The Corporate Manslaughter and Homicide Act 2007 is a landmark law that
came in to effect on 6th April 2008.

• Now, for the first time, companies and organisations can be found guilty of
corporate manslaughter as a result of serious management failures resulting
in a gross breach of a „Duty of Care‟ leading to a fatality.


Employers are legally required to ensure „Duty of Care‟

Employers have a „Duty of Care‟ for the health, safety and welfare at work of all
their employees. They are also responsible for the health and safety of those
affected by work activities, for example any self-employed people they engage
and visitors such as contractors.

This „Duty of Care‟ cannot be transferred to any other person, including those people
who work alone. It is the employer‟s duty to assess risks to lone workers and take
steps to avoid or control risks where necessary.

Employees also have a duty to take reasonable care of themselves and other
people affected by their work activities and to co-operate with their employers
in meeting their legal obligations.

Lone Workers should not be at more risk than other employees.


The first prosecutions are in the courts now, publicity is increasing...


Penalties an Organisation could face if convicted
of Corporate Manslaughter

In the event of a guilty verdict, the court must consider the following penalties:-

Guidelines published in February 2010 by the Sentencing Guidelines Council (SGC),
recommend “the appropriate fine will seldom be less than £500,000 and may
be measured in millions of pounds”.

Publicity Orders requiring the publication of the fact of the conviction, particulars
of the offence, level of fine and terms of any remedial order.

Remedial Orders requiring the defendant to have remedied
any specific failings by the time of sentencing. The cost of
Compliance with remedial orders should not be taken
in to account when fixing the fine.

Compensation will usually be dealt with in a civil court.


Penalties an Individual could face if convicted as...

• „Controlling Minds‟ can face up to two years imprisonment for separate
offences related to the Health and Safety at Work Act 1974.

• Director‟s and Manager‟s can also face prosecution for „common law
manslaughter by gross negligence‟ which carries a maximum of life
imprisonment.

The law defines „Controlling Minds‟ as:

“People who have significant influence over the procedures and activities
undertaken by others within the Organisation.”


Whilst the Burden of Proof remains with the Prosecution, organisations
are breaching their „Duty of Care‟ and breaking the Law if they do not
have, maintain and record the following:

 Safe Lone Working Policies & Procedures
 Risk Assessments
 Adequate and sufficient Training
 Personal Protective Equipment & Systems (PPE & PPS)
 Supervision & Monitoring
 Audit Trail of Compliance
 Management & Training Records


The HSE defines „Lone Workers‟ as:

“Those who work by themselves without close or direct supervision.”

The World‟s second largest employer defines „Lone Working‟ as:

‘Any situation or location in which someone works without a

colleague nearby; or when someone is working out of sight or
earshot of another colleague’


Fixed Site Lone Worker examples:


Mobile Lone Worker examples:


The benefits of protecting Lone Workers & complying with the Law

£ Protection of staff
£ Improved morale and company loyalty
£ Reduced staff turnover and long term absence
£ Recognition of moral and legal Duty of Care
£ Protection from prosecution, imprisonment and hefty fines
£ Increased productivity through workforce management
£ Improved Health and Safety culture throughout the business
£ Improved Public Relations – Corporate & Social Responsibility (CSR)
£ Compliance with „Tendering‟ requirements
£ Protected shareholder value
£ Reduced insurance costs
£ Reduced legal costs


Recommended steps towards Compliance

• The Compliance Pyramid – Help with the Key Steps towards achieving
and maintaining Compliance.

• The importance of Training.

• Corporate Awareness Managed Training System delivering Monitoring,
Reporting, Risk Analysis, Alerts and Audit Trail.

• CPD Certificated Health and Safety Training.


Compliance Pyramid
Controlling Minds

• Help with the Key Steps
towards achieving and Policy & Procedures
maintaining Compliance
Risk Assessment

Personal Protection
Training & Equipment

Training Management

Safe Working Practices

Acceptance of
Responsibility


The Importance of Training

The HSE outlines training as
being particularly important where
there is limited supervision.

Training may be critical to avoid
panic reactions in unusual
situations.

Organisations have a duty to
minimise risks by delivering
regular, managed and monitored
training.

Unique Training

Management System
allows training 24/7 from
any on-line location


Courses including Safe Lone
Working for „Employees‟
& „Managers‟

On-line and off-line „Interactive‟
Health and Safety e-learning


Tailored „Check List‟ reports „Risk Analysis‟ &
„Required Actions‟ identifying high risk Lone Workers

Interactivity throughout
Courses keep Trainees
engaged, cementing key
learning outcomes


Test section can be tailored to
include questions specific to
the organisation‟s policies
and procedures



CPD Certified
„Certificate of Attainment‟
for each course


Protecting Lone Workers with PPE & PPS

Enhanced Protection Cost Effective use of
using e-Learning Legacy Equipment
& m-Learning whenever possible
Communication

Emergency
Response Identification

Location
Additional Benefits
of Workforce Compliance
Management with legal
„Duty of Care‟


An integrated approach to Lone Worker Protection
using Communications Technologies & Training

Lone Worker Risk Assessment
Low Risk Medium Risk High Risk

Lone Worker Training
For Managers For Employees

Personal Protection Equipment (PPE) & Systems (PPS)

Push to Talk
Pro-active SMS GPS Location

“Buddy”


Instant Communications – Protection & Workforce Management

• Delivers a global “walkie–talkie” instant voice communication using IP voice
packets over the AQL network and Internet.

• Voice enabling software installed on mobile handset, handheld computer, data
terminal, laptop or PC.

• Enable PTT (data) without enabling voice.

• Broadcast one-to-one and one-to-many.

• Reduces communications costs between
field and office based staff.

• Improved productivity from better
staff support and co-ordination.

• Negates multiple devices duplicating
tasks: mobile telephones, walkie-talkies,
laptops, data devices, pagers.

• Monitor activity and verify hours worked.

• Increased visibility, availability
and accessibility of staff.


Instant Communications...
deployed by a Housing Association


Instant Communications...
deployed throughout a Hotel


Audit,
In Summary: Consultation
&
Awareness
Managed,
7-Step Reporting & Risk
Process to Monitored Assessment
Regular & Analysis
Compliance Training

Lone Worker
Provision of Protection &
Personal Policies,
Management Procedures,
Protection
Equip./Sys. Supervision

Continuous Managed &
Safe Auditable
Working Certificated
Practices Training


If you have any questions or would like further information on
any of the topics covered please contact us on:

(t.) 0870 760 4452
(e.) protection@coveyassociates.com

Thank you.


Covey associates LWS - Lone worker protection training management portal

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