Alyssa is applying for an open customer service manager position at Shopko. She has experience providing exceptional customer service and staying calm under pressure. As a leader in her marching band, she has strong communication and leadership skills. She also has experience with cash registers, coupons, and technology. Alyssa requests an interview to discuss how her organizational skills and problem-solving abilities would be an asset for the role.

1. Alyssa Almjeld
508 Continental, Marshall MN 56258 | 507-828-5673 | alyssaalmjeld@gmail.com
October11, 2016
Cheyenne Holmes
Customer Service Manager
Shopko
1200 Susan Drive
Marshall MN 56268
Dear Cheyenne Holmes:
I am writing in response to yourcompany’s ad seeking for new employment forcustomer service
managers. Yourad states that you are looking forpeople whoare friendly and focused on providing
exceptional customer service. I am very good at staying calm and friendly with people. From experience, I
know I am able to provide outstanding customer service. I was shown this ad by an employee of yours
whomade it very clear that she loved working forthe company.
My organized nature and personable attitude make me a good candidate for this position. I can take on
ownership tasks quickly,I am a good problem solver, and can help keep the workarea a happy place. I
have been told I am very wellat keeping things in order and organized; I know that those skills would be
put well to use in my position. Being a leader in my section in marching band has helped me develop good
communication skills and earn those leadership skills that this job is looking for.
I have in depth knowledge on how to operate a cash register and how to handle coupons. I am
comfortablewith the use of computer and technology.Knowing that technology is alwayschanging, I am
eager to learn everything I can. I
I would greatly appreciate the chance of meeting withyou foran interview to discuss my application. You
can always reach me at my cell-phone number or my e-mail listed at the top. I look forwardto hearing
from you.
Sincerely,
Alyssa Almjeld