In today’s competitive business environment, companies are constantly looking for ways to increase sales and brand awareness in an effort to improve their bottom-line. The challenge is, of course, that keeping ahead of fraudsters is a moving target. Fraud is an overlooked & unspoken problem, the simple fact is fraud is very prevalent and very costly.
In this webcast, Haris Khan, and Devon Reid from Electrolux Home Products discussed the holistic impacts of fraud within the channel incentive industry, why you should care and what steps you can take to prevent fraud in your incentive programs.
Great Places To Work Canada Conference 2014 - Keynote by Jason Atkins & Bruce...360insights
On April 16th, 2014, 360's CEO Jason Atkins and 360 investor Bruce Croxon (Dragon's Den, Lavalife, Round 13 Capital) presented a keynote at the Great Places To Work annual conference in Toronto, ON. The title of the presentation was "The Power Of Culture: Pushing From Words On The Wall to Living It Every Day." Here is the deck.
The Power of Real Time Dashboards In Agile Development: Visualize & AttackTar...360insights
Mario Pareja's talk from Fall 2014 Node.js Meetup
Mario talked about how 360 leveraged Docker to distribute their production application coupled with a customized metrics dashboard app. Mario will explain the importance of the dashboard view at development time and how simple it was for 360 to run a production-like world on a laptop by leveraging Docker. Mario's goal is for everyone to leave the talk with practical examples and the confidence to leverage Docker to create and tear-down their own production-like worlds.
Capturing log entries and metrics is dead simple. It’s knowing what to capture that is difficult and we really don’t know if the data we’re capturing is going to be helpful until we visualize it. We get it wrong all the time, of course, but that’s the point here; what makes sense when you’re typing away in your editor often makes zero sense at the user level. Would you ship a new UI without ever looking at it?
I want everyone to re-think how we look at this - make that production insight a first-class citizen right from the get go, day one of starting to write the code.
Infographic: Sales Channel Incentive Fraud Trends For 2014360insights
Here are the top and emerging trends in channel and consumer promotion incentive fraud. The data are pulled from over 16M sales channel incentives and consumer rebate claims.
apidays LIVE Paris - Drawing the right lines: DDD, APIs and Microservices by ...apidays
apidays LIVE Paris - Responding to the New Normal with APIs for Business, People and Society
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Leveraging KYC and Authentication technology for fighting fraud - fraud management techniques for retailers, airlines, online travel agents, hotels and other merchants. Looking at the tools and how they can fit with fraud management strategy.
Great Places To Work Canada Conference 2014 - Keynote by Jason Atkins & Bruce...360insights
On April 16th, 2014, 360's CEO Jason Atkins and 360 investor Bruce Croxon (Dragon's Den, Lavalife, Round 13 Capital) presented a keynote at the Great Places To Work annual conference in Toronto, ON. The title of the presentation was "The Power Of Culture: Pushing From Words On The Wall to Living It Every Day." Here is the deck.
The Power of Real Time Dashboards In Agile Development: Visualize & AttackTar...360insights
Mario Pareja's talk from Fall 2014 Node.js Meetup
Mario talked about how 360 leveraged Docker to distribute their production application coupled with a customized metrics dashboard app. Mario will explain the importance of the dashboard view at development time and how simple it was for 360 to run a production-like world on a laptop by leveraging Docker. Mario's goal is for everyone to leave the talk with practical examples and the confidence to leverage Docker to create and tear-down their own production-like worlds.
Capturing log entries and metrics is dead simple. It’s knowing what to capture that is difficult and we really don’t know if the data we’re capturing is going to be helpful until we visualize it. We get it wrong all the time, of course, but that’s the point here; what makes sense when you’re typing away in your editor often makes zero sense at the user level. Would you ship a new UI without ever looking at it?
I want everyone to re-think how we look at this - make that production insight a first-class citizen right from the get go, day one of starting to write the code.
Infographic: Sales Channel Incentive Fraud Trends For 2014360insights
Here are the top and emerging trends in channel and consumer promotion incentive fraud. The data are pulled from over 16M sales channel incentives and consumer rebate claims.
apidays LIVE Paris - Drawing the right lines: DDD, APIs and Microservices by ...apidays
apidays LIVE Paris - Responding to the New Normal with APIs for Business, People and Society
December 8, 9 & 10, 2020
Drawing the right lines: DDD, APIs and Microservices
Ronnie Mitra, Director of Technology at Publicis Sapient
Travel fraud kyc as fraud tool masha cilliers 210217Masha Cilliers
Leveraging KYC and Authentication technology for fighting fraud - fraud management techniques for retailers, airlines, online travel agents, hotels and other merchants. Looking at the tools and how they can fit with fraud management strategy.
Webinar - The 7 Layers of Data that Will Improve your PricingDuetto
From historical booking information to newer consumer-centric data sets like web shopping behaviors and guest reviews, this webinar will help you understand future demand more accurately and how different data sets can affect pricing.
Identifying causes of customer risk and churn, and then applying approaches for prospective winback, are tremendously important to any company. The content of this presentation enables organizations to optimize customer loyalty behavior
Fortify Your Enterprise with IBM Smarter Counter-Fraud SolutionsPerficient, Inc.
Organizations lose an estimated five percent of annual revenues to fraud, totaling nearly $1 trillion in the U.S. alone. Cyber criminals are more organized and better equipped than ever, and continue to evolve their strategies in order to undermine even the strongest protections.
We continue to hear about major security breaches across all industries, but what is being done to fix the problem? There must be a tight interlock between risk, security, fraud and financial crimes management. Current solutions are proving inadequate as point solutions and a corporate silo mentality directly contribute to the risk of fraudulent activities going undetected.
Our webinar covered:
-How IBM’s Smarter Counter Fraud initiative can help public and private organizations prevent, identify and investigate fraudulent activities
-Real-world use cases including how one financial institution stopped $1M in fraud in the first week after implementing a counter-fraud solution
-Perficient’s multi-tiered approach to help guide successful business outcomes
It’s time to stop the bad guys with IBM Smarter Counter Fraud and Perficient – learn how now!
The Secret to Acquiring and Retaining Customers in Financial ServicesPerficient, Inc.
Data, when leveraged effectively, can help you segment and target customers, analyze spending habits, and can create a personalized experience that builds value and customer loyalty.
Without a 360-degree view of your customers, you can’t properly target them with real-time personalized offers, advice, and other services. In addition, lack of customer intelligence creates lost opportunities for banks and insurers to cross-sell and upsell new products and services.
Our one-hour webinar covered how customer intelligence platforms can help you engage, acquire, and retain customers.
Modeling Techniques help to bring out the correlations that are predictive in nature. Here I talk about details of modeling statements that has been used to build life cycle management strategies
Oμιλία από τον Γιάννης Δοξαράς, Founder & CEO, Warply στο πλαίσιο του Digital Finance Forum 2016
Περισσότερες πληροφορίες: http://digitalfinance.ethosevents.eu/
9,000 Ways to Optimize Outcomes in Financial ServicesPrecisely
Trusted analytics and predictive data models require accurate, consistent, and contextual data. Even with the vast amount of internal business data available, financial services institutions are looking to trusted 3rd party data to fuel analytical models with new and relevant attributes to gain meaningful insights.
With over 9,000 data attributes describing the people, places, and a myriad of details for any given location, Precisely is uniquely positioned to help Financial Services companies create new and innovative insights from data. Stay ahead of the competition and gain a competitive advantage with trusted data for confident business decisions.
During this webinar, you will see how our clients are leveraging innovative strategies to unlock the power of data. Use cases will include:
Commercial Lending: How do I efficiently understand collateral?Mortgage: Improved understanding of comps in a volatile market?Credit Card: How do I drive more card transactions via location understanding? Network Optimization: Where are my customers and how do they want to interact with me?Cross Sell: Who is my customer and what products should I offer her?Investment Banking: What alternative data helps me better understand investment opportunities?ESG: How can I better understand and predict the impact of new ESG initiatives on my profitability?Improve Efficiencies: Increase accuracy of comps and create amenity scores to improve Automate Physical Appraisal Waiver decision-making
BSH Home Appliances Optimize Consumer Rebate ROI360insights
A digital transformation case study:
A long-standing client of 360insights, BSH Home Appliances was the beta client for 360’s enhanced Consumer Rebates portal and has continued to operate their rebate programs on the platform for nearly four years so far. During this time, they have consistently realized gains in client satisfaction, program ROI and their ability to continuously optimize their programs and spend through the insights the team has drawn from program data.
This presentation centres around a high-level discussion of the journey and subsequent advantages that BSH has found through embracing digital transformation of the consumer rebate programs.
Slide deck from Webinar 11/07/18 introducing the Third Party Network, shared-evidence network concept and how it can support the maturity of Third Party risk management programs.
Webinar - The 7 Layers of Data that Will Improve your PricingDuetto
From historical booking information to newer consumer-centric data sets like web shopping behaviors and guest reviews, this webinar will help you understand future demand more accurately and how different data sets can affect pricing.
Identifying causes of customer risk and churn, and then applying approaches for prospective winback, are tremendously important to any company. The content of this presentation enables organizations to optimize customer loyalty behavior
Fortify Your Enterprise with IBM Smarter Counter-Fraud SolutionsPerficient, Inc.
Organizations lose an estimated five percent of annual revenues to fraud, totaling nearly $1 trillion in the U.S. alone. Cyber criminals are more organized and better equipped than ever, and continue to evolve their strategies in order to undermine even the strongest protections.
We continue to hear about major security breaches across all industries, but what is being done to fix the problem? There must be a tight interlock between risk, security, fraud and financial crimes management. Current solutions are proving inadequate as point solutions and a corporate silo mentality directly contribute to the risk of fraudulent activities going undetected.
Our webinar covered:
-How IBM’s Smarter Counter Fraud initiative can help public and private organizations prevent, identify and investigate fraudulent activities
-Real-world use cases including how one financial institution stopped $1M in fraud in the first week after implementing a counter-fraud solution
-Perficient’s multi-tiered approach to help guide successful business outcomes
It’s time to stop the bad guys with IBM Smarter Counter Fraud and Perficient – learn how now!
The Secret to Acquiring and Retaining Customers in Financial ServicesPerficient, Inc.
Data, when leveraged effectively, can help you segment and target customers, analyze spending habits, and can create a personalized experience that builds value and customer loyalty.
Without a 360-degree view of your customers, you can’t properly target them with real-time personalized offers, advice, and other services. In addition, lack of customer intelligence creates lost opportunities for banks and insurers to cross-sell and upsell new products and services.
Our one-hour webinar covered how customer intelligence platforms can help you engage, acquire, and retain customers.
Modeling Techniques help to bring out the correlations that are predictive in nature. Here I talk about details of modeling statements that has been used to build life cycle management strategies
Oμιλία από τον Γιάννης Δοξαράς, Founder & CEO, Warply στο πλαίσιο του Digital Finance Forum 2016
Περισσότερες πληροφορίες: http://digitalfinance.ethosevents.eu/
9,000 Ways to Optimize Outcomes in Financial ServicesPrecisely
Trusted analytics and predictive data models require accurate, consistent, and contextual data. Even with the vast amount of internal business data available, financial services institutions are looking to trusted 3rd party data to fuel analytical models with new and relevant attributes to gain meaningful insights.
With over 9,000 data attributes describing the people, places, and a myriad of details for any given location, Precisely is uniquely positioned to help Financial Services companies create new and innovative insights from data. Stay ahead of the competition and gain a competitive advantage with trusted data for confident business decisions.
During this webinar, you will see how our clients are leveraging innovative strategies to unlock the power of data. Use cases will include:
Commercial Lending: How do I efficiently understand collateral?Mortgage: Improved understanding of comps in a volatile market?Credit Card: How do I drive more card transactions via location understanding? Network Optimization: Where are my customers and how do they want to interact with me?Cross Sell: Who is my customer and what products should I offer her?Investment Banking: What alternative data helps me better understand investment opportunities?ESG: How can I better understand and predict the impact of new ESG initiatives on my profitability?Improve Efficiencies: Increase accuracy of comps and create amenity scores to improve Automate Physical Appraisal Waiver decision-making
BSH Home Appliances Optimize Consumer Rebate ROI360insights
A digital transformation case study:
A long-standing client of 360insights, BSH Home Appliances was the beta client for 360’s enhanced Consumer Rebates portal and has continued to operate their rebate programs on the platform for nearly four years so far. During this time, they have consistently realized gains in client satisfaction, program ROI and their ability to continuously optimize their programs and spend through the insights the team has drawn from program data.
This presentation centres around a high-level discussion of the journey and subsequent advantages that BSH has found through embracing digital transformation of the consumer rebate programs.
Slide deck from Webinar 11/07/18 introducing the Third Party Network, shared-evidence network concept and how it can support the maturity of Third Party risk management programs.
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
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7. Evolution of Fraud Detection
KYC
IP and Device ID
Validation
Velocity
Address
Validation
Sales
Validation
Altered Invoices
Cross Client Validation
Duplicate
Invoice Check
Auto Decision
ve
nti
nce
i
360
D
ud
Fra
s
Audit
Score
Duplicate
Serial Check
Distance Rule
Dynamic Risk
Scoring
Consumer Authentication
Altered Sales Date
Fraud Database
Intelligence
Analysis
n
ctio
ete
High Risk Fraud
Alerts
Fraud
Analytics
8. Non-Compliant & Fraud
$5,000,000.00
80000
$4,000,000.00
60000
$3,000,000.00
40000
$2,000,000.00
Claims Declined for
Compliance 9.3%
20000
Claims
Declined
for Fraud
1.017%
0
Claim Volume
Declined for Compliance
Quarterly Claims Volume
Quarterly Claims
Claim Volume
$1,000,000.00
$-
Declined for Fraud
Querterly Claims Value
Quarterly Claims Value @
$50/Rebate
Volume
Value
$6,000,000.00
100000
Volume
120000
Yearly Total Claim Volume
Yearly Total
Claims Value @ $50/Rebate
105,000
$
5,250,000.00
420,000
$21,000,000
Declined for Compliance
9,765
$
488,250.00
39,060
$ 1,953,000
Declined for Fraud
1,068
$
53,392.00
4,272
$ 213,570
HI everyone and welcome to Today’s Webcast – Cost Savings on Incentives Claims Through Superior Validation PracticesMy name is Haris Khan, Risk and Compliance Manager at 360incentives. For the past 13 years my career has been focused on detecting, investigating and preventing fraud. Here at 360incentives I head the Risk and Compliance team where I lead 360incentives fraud prevention, detection, investigation and compliance initiatives, share discoveries on emerging trends and provide insight on best practices to stop these sophisticated threats.We will also have Devon Reid joining from Electrolux North America to talk about the impact of fraud on promotional spend.At the end of our webcast I will be sending everyone a copy of our auditors checklist to review
Today’s Agenda would be split into 4 main sections Fraud Trend – Altered invoices– I’ll go over how this scheme worksWe’ll hear on how fraud impacts promotional spend at Electrolux North AmericaI’ve review with you all some of the emerging threats we are seeing And lastly review with you 360incentives detection, mitigation and remediation processAt the end of the presentation I will open the floor for any questions you may have.So lets get started
When we talk about fraud in sales incentives we particularly look at fictitious or altered invoices, where the sales associate will submit a claim where no product as been sold to the consumer or invoice has been altered reflect eligibility into the incentive program.It all starts with the customer making the purchase, most of the time the fraud is pre-meditated and the sales associate will not close the invoice. Once the customers transaction has been completed the sales associate will alter the invoice by changing the sales date to reflect an earlier sales to claim against an earlier program or the sales associate may add additional models to the invoice and submit to a incentive program.
Lets now see how the fraud life cycle is completed.We notice high value programs which offer a wide range of models and an extended period of time to allow submission of the claims are targets for fraudsters. So first, the right program is targetedThe fraud is then executed once the claim is submittedWithout the right controls in place the fraudster will soon receive a confirmation email advising of the approved claim.
I would like to now introduce Devon Reid from Electrolux – Devon manages the nation rebate programs for Electrolux, Devon thank you for joining us today. Once question I had for you, what impact does fraud have to the cost of promotion spend?AnswerIt has a huge impact. Fraud is costly and in todays competitive business environment, we are always looking for ways to save money and improve our bottom lin. I think about it this way: every dollar we save from fraud, is a dollar we can dedicate towards a higher value reward in our program, or rewarding an additional person. This can mean the difference between a good sales incentive program and a great sales incentive program. In turn, we keep our sales associates happy and they continue to support our business.Response:Great Points, its good to hear how every dollar we save is given back to the programQuestionsWhen it comes to fraud with incentives its at times difficult to get a handle of trends, especially since there are no set industry body that shares trends and data. How important is it for you to be aware of emerging fraud threatsAnswerIt is extremely important. As technology is advancing, people are becoming more innovative in their tactics of committing fraud. Therefore, it is important for our fraud detection technologies to keep up with these changes. But we also don’t want to over complicate the process with too many rules aimed at controlling fraud. Haris and his team are always updating me with new techniques they have put in place to continue with fraud detection improvement. This means I spend less time and money auditing the claims internally, it gives me additional money in my budget to dedicate towards communication of the program, allows me to dedicate higher value rewards to more people, and eliminate the obstacles that associates feel they might need to overcome and don’t feel are worth it. One thing that is really great is that with the advanced reporting at 360 , I always know exactly how much money we are saving … and as the 360 fraud checkpoints are improving, our cost savings increase. It makes me feel confident about doing business with 360, knowing they are constantly looking for new ways to evaluate our claims and detect potential fraud. 100% of our claims are audited, which means we are saving money, improving compliance and putting our money in the right places. ResponseThanks DevonIt is really important to ahead of the curb when it comes to fraud, whenever we Identify a fraud trend its seems the fraudster will create a new scheme to submit fraudulent claims.With that being said lets take a look at some of the current and emerging fraud threats we have identified with all types of incentives.
Account takeover – Accounts are usually taken over as a result of phising, spyware or malware scams. Once the fraudster gains access to the sales associates online account they will then submit fraudulent claims. With the pay card information on hand the fraudster will then transfer the funds to another account, Ultimately making is seem as if the sales associate submitted the fraudulent claims. The sales associate wouldn’t know they had been a victim of fraud until they review the claims submitted. By that point the financial loss has taken place and funds cannot be recovered. You can mitigate this threat by utilizing IP and Device id validation along with a real time activity monitoring checking for any variances. Fictitious Consumers – Another emerging fraud trend is submitting claims with fictitious consumer information, the sales associate will create an invoice with legitimate sku numbers, invoice number and dates applicable to the specific program they are claiming against. Without a consumer authentication tool in place there would be no way to identify these potential fraudulent claims as everything else on the invoice will clear the claims process.Altered dates and Altered invoices have always been a popular scam – associates will alter the sales dates or delivery date to reflect eligibility into the incentive program. Sales associates will also attempt to add additional products or change the sell price to meet MSP requirements.
At 360incentives we have several detection tools in place many more innovative solutions we are working on to prevent fraud from taking place.
Here is an example of one quarter for from one of our consumer hard goods customers. A total of 105,000 claims were processed last quarterly out of which we declined 9,765 for compliance and 1,068 for potential fraudThat is 9.3% for compliance and 1.017% for fraudResulting in a net savings of over $2.1M in a year,