An observers collective judgments about a corporation is termed as Corporate Reputation. Level of credibility, trust, responsibility and reliability from stakeholders about an organisation is reflected in the process of building high Corporate Reputations.

1. Corporate & Online Reputation
Management

2.  We believe if individuals need to have a good image, so do businesses. We
make you look good, online.
 Reputation Circle is a one-stop destination for businesses that want to maintain
a clean image online. We, with our online reputation and brand management
techniques, make people see you in a good light, especially if there are posts
that are tarnishing your image. We let you control people’s perception of you,
when they look for you online.
About Us

3.  An observers collective judgments about a corporation is termed as Corporate
Reputation. Level of credibility, trust, responsibility and reliability from
stakeholders about an organisation is reflected in the process of building high
Corporate Reputations.
 As the common saying goes, that trust is always earned and can never be
claimed, same goes for businesses. It is an ongoing process focused on
understanding stakeholder perceptions and expectations with constructive
responding.
Corporate Reputation Management

4.  Maintaining relations with stakeholders for broader support including:
Corporate Reputation Worth?
• Investment
• Credit
• government backing as opposed to interference
• trust, partnership, loyalty, sponsorship,
authority and autonomy
• Latitude and forgiveness
 Decent relations and goodwill with stakeholders to constantly
keep up to the expectations

5.  Steps
Managing Website/Online Reputation?
• Search
• Buy Domain name
• Collect content together
• Join Social Networks
• Optimise presence on sites
• Share Information
 Avoid these mistakes
• Do not take too long in responding to your
clients.
• No need to retaliate.
• Maintain trasnparency.

6. Rebuilding Online Reputation
 Keep track of your FaceBook page and social sites .
 Respond as quickly as possible.
 Talk to your customers giving them appropriate assurance of conduct.
 Respond, calmly.
 If at fault, apologies.
 Don’t do anything that’s against your core values.
 Communicate well; do not divulge too much into any controversy, but do keep
the customers in the loop.
 Use social media to give off an impression that you are actually trying to work
on a resolution.

7. Contact Details
Address:
Phone:
Email:
Website:
Facebook:
Level 1.03, 29-31 Lexington Drive
Bella Vista, NSW 2155
1300 760 363
info@reputationcircle.com.au
http://www.reputationcircle.com.au
https://facebook.com/reputationcircle