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core
thinking
Who are you?
Expectations
Who am I?
Brand is a symbol for
an organization
The essence
The story and culture
is more important
Fire Circle
Philosophy
The fire circle provided food, company
and warmth, the basic needs
The fire indoors, still the centre of life
but contained
The fire was replaced by electronics,
radio, then TV. For the first time we
knew more about the outdoors than
or families
The virtual experience, one person
believing they have 837 friends
Intuitive desire to ‘gather around the
‘campfire, coffee pot.
core thinking
• I hope to make you a bit uneasy in your
thinking, to challenge you
• being comfortable with not following a map
• not getting tangled in stuff that doesn’t
matter
• a different look at issues
• working in a flexible box
• celebrating common sense
Core
Thinking
Where it began
Me at hmmmm 6ish
Every fall oranges
would arrive from
Asia. Shipped in
wooden boxes
The Box was a box and
8 pieces of wood
+ 32 nails
So I cut the
corners off the
square boards
until they were
round and made
a Red River Cart
Thinking
Everywhere
-Take the wide view
- survey ALL aspects of
the issue
- consider ALL the
resources
- Take the wide view
Observing through
Osmosis
-Not just reading,
watching and talking
- be aware
Take a
Second Look
- Avoid ‘going through
the motions’
-When we follow the
standard route we
expect the ‘usual’
result
Paris
in the
the spring
Prisoner of
Perception
-I worked in a factory where
most of the employees were
immigrants
-Most had exceptional skills
but believed they were
trapped because they did not
speak English well
- don’t be imprisoned by your
perceptions
-These workers had graduate
level skills and once shown a
broader view they realized
they had choice
Phil Hartman as
the Anal Retentive
Chef
"People try to tell you
that the secret to
pepper steak is the
seasoning, but we
know different don't
we? It's getting the
pieces all the same
size."
Following a Problem
– a string of issues
-Problems often
appear as a simple
sequence of events,
minor issues, actions
or inactions
- work hard to keep
them that way or …….
Ball of String
Problems
…the will become a
‘ball of string’
problem
I recall when I was
complicated and life
was simple
Life now seems so
complicated I think I
am simple.
Kids learn through
play
Unfortunately I didn’t
realize this until I was
an adult
Child’s Play
-a piece of paper and
imagination
- sometimes it is that
simple
The Coffee Version
- making the simple
complicated
- out of reach of kids
- designed for adults
Loss of
Simplicity
- The sustainable
playground, recycled,
natural, organic
-Hand made
The engineered
experience
Designed for adults to
have a break
Defined by liability
Break out Task
Break into groups of
ten or so
Sit/stand in circle
Ready,
Shoot,
Aim
- too often we don’t
have the time to take
aim
- The missed shot
ends up being the
determining factor in
creating policy
Curse of the Cow
Path
-Sometimes a path is
just a path, not a route
- look up over the ‘grass
and bushes’
- build the pathways
based on the best route
- review the pathways
regularly
- based the route on the
goal
Boston Town Planning
- based on cow paths
-When a wonder
through the filed is
formalized into ‘policy’
- all it really was was
someone trying to find
there way
HB4 BUT
Words and letters letters and words
Illustrated
Issues
-Think geographically
- set up a bulletin
board in a common
area
- Post all the issues
- Factors
- ideas
Taking the Long
View
-seek a perspective
where the issues
shrink and the
perspective comes
into view
- see the grid and
influence of the
structure
Map the Issues
- Show the issue, its
elements and
relationships
Graphic Thinking
-Show relationships,
big circles, small
circles
- use post it notes for
flexibility and evolving
the issues and
relationships
- suggest drawing map
instead of digital
image
Connecting
the Dots
- Get into your map
- make the issues real,
vivid, take the broad
look
Marketing Average
- Note the image is not
only the words but is it
also distressed worn,
vintage look
Friends and Neighbours
-The relationships we
developed through
play, sharing, common
interests and generally
being friends have
been replaced.
Friends have
become contacts
-We schedule everything
- activities are
‘compartmentalized’
- today helping one
another is considered
‘volunteering’
- communities are
becoming ‘engineered’
planned
- driven by fear
Community has
Become Network
Relationships have
evolved from sitting
around the fire to the
online experience
- The lie of Facebook,
839 ‘friends’ equals 3
in person friends
Celebration
Florida
Engineered living
The gated
community
Predictable safe
The Exception of
the Green Grocer
-The most remarkable aspect of
Granville Island is not that you can talk
to the producer
- it is that being able to talk to the
producer is ‘unique’
- how far have we come from caring
Influence of Standardization
• Taking a different view
• Being comfortable in doing so
• Rules and regulations have taken us so far
from normal that now ‘normal’ is unique
• Sometimes a cup of coffee is just a cup of
coffee
Working Within
a Frame Work
- Predictable
- Comfortable
- Consistent
- well suited to the
’standard
- rigid
- inflexible
- trackable
Working Within
a Frame Work
- Same ‘parameters’
- Flexible
-Respects existing
standards
- ‘exception’ ready
- adjustable to variety
of conditions
-
Loss of common
sense
-Loss of judgment
- replaced by
structure and
policy
- where is the
practical wisdom
Sometimes a cup
of coffee is just a
cup of coffee
-A ‘part’ of a time for
reflection,
contemplation, social
time
- simply a cup of
coffee
We have
‘engineered’ a cup
of coffee
-A barometer of a
generation
- reflecting
expectations
- increasing demand
for choice
Strategy of
choice
- Plague of choices
- lets make some good
ones
- as choice increases,
satisfaction decreases
Defined by the
PERCEPTION
of your actions
- Not the intention
- Make your intentions
clear
- Your actions should
reflect your intentions
The Four P’s of No.
Product, don’t like to
result
Process, did not follow
policy/channels
Professional, cannot
defend to my colleagues
Personal, I don’t like it
Trust yourself
What are we
doing?
-In an effort to treat everyone
equally we risk treating
everyone fairly
- we lose judgment and
discretion
- we must regain our
perspective
- look at our core:
- resources
- skills
- objectives
- its time to get a grip
Core Thinking
-Be comfortable with
taking a different view
- have the courage to
look wide
- look at the essentials
of each issues
- act because you care
for each other

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Core thinking

  • 3. Who am I? Brand is a symbol for an organization The essence The story and culture is more important
  • 4. Fire Circle Philosophy The fire circle provided food, company and warmth, the basic needs The fire indoors, still the centre of life but contained The fire was replaced by electronics, radio, then TV. For the first time we knew more about the outdoors than or families The virtual experience, one person believing they have 837 friends Intuitive desire to ‘gather around the ‘campfire, coffee pot.
  • 5. core thinking • I hope to make you a bit uneasy in your thinking, to challenge you • being comfortable with not following a map • not getting tangled in stuff that doesn’t matter • a different look at issues • working in a flexible box • celebrating common sense
  • 6. Core Thinking Where it began Me at hmmmm 6ish Every fall oranges would arrive from Asia. Shipped in wooden boxes
  • 7. The Box was a box and 8 pieces of wood + 32 nails So I cut the corners off the square boards until they were round and made a Red River Cart
  • 8.
  • 9. Thinking Everywhere -Take the wide view - survey ALL aspects of the issue - consider ALL the resources - Take the wide view
  • 10. Observing through Osmosis -Not just reading, watching and talking - be aware
  • 11. Take a Second Look - Avoid ‘going through the motions’ -When we follow the standard route we expect the ‘usual’ result Paris in the the spring
  • 12. Prisoner of Perception -I worked in a factory where most of the employees were immigrants -Most had exceptional skills but believed they were trapped because they did not speak English well - don’t be imprisoned by your perceptions -These workers had graduate level skills and once shown a broader view they realized they had choice
  • 13. Phil Hartman as the Anal Retentive Chef "People try to tell you that the secret to pepper steak is the seasoning, but we know different don't we? It's getting the pieces all the same size."
  • 14. Following a Problem – a string of issues -Problems often appear as a simple sequence of events, minor issues, actions or inactions - work hard to keep them that way or …….
  • 15. Ball of String Problems …the will become a ‘ball of string’ problem
  • 16. I recall when I was complicated and life was simple Life now seems so complicated I think I am simple.
  • 17. Kids learn through play Unfortunately I didn’t realize this until I was an adult
  • 18. Child’s Play -a piece of paper and imagination - sometimes it is that simple
  • 19. The Coffee Version - making the simple complicated - out of reach of kids - designed for adults
  • 20. Loss of Simplicity - The sustainable playground, recycled, natural, organic -Hand made
  • 21. The engineered experience Designed for adults to have a break Defined by liability
  • 22. Break out Task Break into groups of ten or so Sit/stand in circle
  • 23. Ready, Shoot, Aim - too often we don’t have the time to take aim - The missed shot ends up being the determining factor in creating policy
  • 24. Curse of the Cow Path -Sometimes a path is just a path, not a route - look up over the ‘grass and bushes’ - build the pathways based on the best route - review the pathways regularly - based the route on the goal
  • 25. Boston Town Planning - based on cow paths -When a wonder through the filed is formalized into ‘policy’ - all it really was was someone trying to find there way
  • 26. HB4 BUT Words and letters letters and words
  • 27. Illustrated Issues -Think geographically - set up a bulletin board in a common area - Post all the issues - Factors - ideas
  • 28. Taking the Long View -seek a perspective where the issues shrink and the perspective comes into view - see the grid and influence of the structure
  • 29. Map the Issues - Show the issue, its elements and relationships
  • 30. Graphic Thinking -Show relationships, big circles, small circles - use post it notes for flexibility and evolving the issues and relationships - suggest drawing map instead of digital image
  • 31. Connecting the Dots - Get into your map - make the issues real, vivid, take the broad look
  • 32. Marketing Average - Note the image is not only the words but is it also distressed worn, vintage look
  • 33. Friends and Neighbours -The relationships we developed through play, sharing, common interests and generally being friends have been replaced.
  • 34. Friends have become contacts -We schedule everything - activities are ‘compartmentalized’ - today helping one another is considered ‘volunteering’ - communities are becoming ‘engineered’ planned - driven by fear
  • 35. Community has Become Network Relationships have evolved from sitting around the fire to the online experience - The lie of Facebook, 839 ‘friends’ equals 3 in person friends
  • 37. The Exception of the Green Grocer -The most remarkable aspect of Granville Island is not that you can talk to the producer - it is that being able to talk to the producer is ‘unique’ - how far have we come from caring
  • 38. Influence of Standardization • Taking a different view • Being comfortable in doing so • Rules and regulations have taken us so far from normal that now ‘normal’ is unique • Sometimes a cup of coffee is just a cup of coffee
  • 39. Working Within a Frame Work - Predictable - Comfortable - Consistent - well suited to the ’standard - rigid - inflexible - trackable
  • 40. Working Within a Frame Work - Same ‘parameters’ - Flexible -Respects existing standards - ‘exception’ ready - adjustable to variety of conditions -
  • 41.
  • 42. Loss of common sense -Loss of judgment - replaced by structure and policy - where is the practical wisdom
  • 43. Sometimes a cup of coffee is just a cup of coffee -A ‘part’ of a time for reflection, contemplation, social time - simply a cup of coffee
  • 44. We have ‘engineered’ a cup of coffee -A barometer of a generation - reflecting expectations - increasing demand for choice
  • 45. Strategy of choice - Plague of choices - lets make some good ones - as choice increases, satisfaction decreases
  • 46. Defined by the PERCEPTION of your actions - Not the intention - Make your intentions clear - Your actions should reflect your intentions
  • 47. The Four P’s of No. Product, don’t like to result Process, did not follow policy/channels Professional, cannot defend to my colleagues Personal, I don’t like it
  • 48.
  • 50. What are we doing? -In an effort to treat everyone equally we risk treating everyone fairly - we lose judgment and discretion - we must regain our perspective - look at our core: - resources - skills - objectives - its time to get a grip
  • 51. Core Thinking -Be comfortable with taking a different view - have the courage to look wide - look at the essentials of each issues - act because you care for each other

Editor's Notes

  1. Thank you all for signing up and showing upI expect that the idea of ‘core thinking’ is new to most of you so I have to ask, What are your expectations?
  2. Hmmm….now that I have an idea of your expectations, I expect you are wondering, what is a logo guy going to tell me about thinking.I have spent a lot of time developing identities for organizations, but in the end my interest and time goes into the story and culture behind the brandThe best brands are the simplest and each stroke is significant each part has meaning, the ‘core’ culture is key
  3. Think about what you are ‘looking at’, hw you look shapes what you see.
  4. Some of us get bogged down in the process