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Conscious Marketing
Corporate Social Responsibility & Ethics
By Jenna N. Denson
What is “Conscious Marketing”?
• “… Entails a sense of purpose for the firm that is higher than simply
making a profit by selling products and services.” (Grewel & Levy, 2022, pg.
123)
• Marketing firms must address four main components
while building and maintaining customer trust by
conducting ethical, transparent, clear transactions that
have a positive impact on society and the environment.
Four Main Components of Conscious
Marketing:
• 1 – Recognition of marketing’s greater purpose
• 2 – Consideration of stakeholders and their interdependence
• 3 – The presence of conscious leadership, creating a
corporate culture
• 4 – The understanding that decisions are ethically based
In addition to Conscious Marketing…
• Many corporations are held to higher standards such as
Corporate Social Responsibility (CSR)
• CSR – “Refers to the voluntary actions taken by a company to
address the ethical, social, and environmental impacts of it’s
business operations and the concerns of it’s stakeholders”. (Grewel
& Levy, 2022)
CSR can be achieved by…
• Meeting “Triple bottom line” objectives (Economic, social, and
environmental performance).
• Initiatives include establishing charitable
foundations, supporting & associating w/ existing
nonprofit groups, supporting the rights of minority
groups, and adopting responsible marketing, sales,
& production practices.
The Key Conscious Marketing Stakeholders &
the corresponding responsibilities to them…
• 1 – Employees: Ensuring a safe working environment free of threats to their
physical safety, health, or well-being.
• 2 – Customers: Respecting & protecting privacy in an electronic world and
ensuring the healthiness of products, especially those aimed at children.
• 3 – Marketplace: Promoting their social & ethical consciousness in their
marketing campaigns.
• Cont. -
The Key Conscious Marketing Stakeholders & the
corresponding responsibilities to them…
• 4 – Society: Corporations must act responsibly and remain honest
about it’s products and services.
• 5 – Environment – A corporation is encourage to be “sustainable”.
Sustainability is based on one simple principle: “Everything that we
need for our survival and well-being depends, either directly or indirectly, on
our natural environment.”
Conscious Marketing should be integrated into
each stage of the marketing plan…
Stage One…
• The Planning stage: The firm will decide what level of
commitment to its ethical policies and standards it’s
willing to declare publicly and how it plans to balance the
needs of various stakeholders.
Conscious Marketing should be integrated into
each stage of the marketing plan…
Stage Two…
•The implementation Phase: The tone of questions
switch from “can we?” to “should we?” be
engaging in particular marketing practices.
Conscious Marketing should be integrated into each
stage of the marketing plan…
Stage Three:
• The control phase: Ensuring that all potential conscious
marketing issues raised during the planning process have
been addressed and that all employees of the firm have
acted ethically.
References
• Grewel, PhD, D., & Levy, PhD, M. (2022). Marketing (Eighth Edition).
McGraw Hill LLC. (Original work published 2016)

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Conscious Marketing, Corporate Social Responsibility, and Ethics

  • 1. Conscious Marketing Corporate Social Responsibility & Ethics By Jenna N. Denson
  • 2. What is “Conscious Marketing”? • “… Entails a sense of purpose for the firm that is higher than simply making a profit by selling products and services.” (Grewel & Levy, 2022, pg. 123) • Marketing firms must address four main components while building and maintaining customer trust by conducting ethical, transparent, clear transactions that have a positive impact on society and the environment.
  • 3. Four Main Components of Conscious Marketing: • 1 – Recognition of marketing’s greater purpose • 2 – Consideration of stakeholders and their interdependence • 3 – The presence of conscious leadership, creating a corporate culture • 4 – The understanding that decisions are ethically based
  • 4. In addition to Conscious Marketing… • Many corporations are held to higher standards such as Corporate Social Responsibility (CSR) • CSR – “Refers to the voluntary actions taken by a company to address the ethical, social, and environmental impacts of it’s business operations and the concerns of it’s stakeholders”. (Grewel & Levy, 2022)
  • 5. CSR can be achieved by… • Meeting “Triple bottom line” objectives (Economic, social, and environmental performance). • Initiatives include establishing charitable foundations, supporting & associating w/ existing nonprofit groups, supporting the rights of minority groups, and adopting responsible marketing, sales, & production practices.
  • 6. The Key Conscious Marketing Stakeholders & the corresponding responsibilities to them… • 1 – Employees: Ensuring a safe working environment free of threats to their physical safety, health, or well-being. • 2 – Customers: Respecting & protecting privacy in an electronic world and ensuring the healthiness of products, especially those aimed at children. • 3 – Marketplace: Promoting their social & ethical consciousness in their marketing campaigns. • Cont. -
  • 7. The Key Conscious Marketing Stakeholders & the corresponding responsibilities to them… • 4 – Society: Corporations must act responsibly and remain honest about it’s products and services. • 5 – Environment – A corporation is encourage to be “sustainable”. Sustainability is based on one simple principle: “Everything that we need for our survival and well-being depends, either directly or indirectly, on our natural environment.”
  • 8. Conscious Marketing should be integrated into each stage of the marketing plan… Stage One… • The Planning stage: The firm will decide what level of commitment to its ethical policies and standards it’s willing to declare publicly and how it plans to balance the needs of various stakeholders.
  • 9. Conscious Marketing should be integrated into each stage of the marketing plan… Stage Two… •The implementation Phase: The tone of questions switch from “can we?” to “should we?” be engaging in particular marketing practices.
  • 10. Conscious Marketing should be integrated into each stage of the marketing plan… Stage Three: • The control phase: Ensuring that all potential conscious marketing issues raised during the planning process have been addressed and that all employees of the firm have acted ethically.
  • 11. References • Grewel, PhD, D., & Levy, PhD, M. (2022). Marketing (Eighth Edition). McGraw Hill LLC. (Original work published 2016)