3. Issues to Discuss ADVISORY RESEARCH SERVICE CAS Mission and role For whom, what and how? Values Services and Products Organization Infrastructure
4. A tool to empower MP’s and their communities An instrument for the creation, discovery and exploration of knowledge A social space to enrich their day-to-day activities and concerns CAS Mission MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE
5.
6. CAS MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE For Whom ? What ? and How ?
7. MPs and their staff Legislative and oversight Committees Political Committees in Congress For whom? MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE
8. Holistic approach: take care of a wide and diverse set of concerns and needs Advisory that includes Research … services and products distributed through different channels MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE What and How ?
9. Confidentiality Opportunity Pertinence Equality of Access Objectivity: scenario analysis Quality: research methods, validity, property rights respect, multiple and transparent sources use MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE Values
10. On demand And on supply MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE SERVICES AND PRODUCTS
11. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE REFERENCE Chilean and Foreign Law General Documental Personal and Topical Press MPs work file SERVICES AND PRODUCTS
12. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE SERVICES AND PRODUCTS ANALISIS ESPECIALIZADO Juicio experto sobre temas estratégicos nacionales e internacionales de interés parlamentario: proyectos de ley, políticas públicas, programas de gobierno, iniciativas de ley, legislación nacional y extranjera, experiencias comparadas, estados del arte en temáticas específicas. SERVICES AND PRODUCTS
13. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE ANALISIS ESPECIALIZADO DESCRIPTIVE ANALYSIS Caracterización y examen técnico PUBLIC POLICY EVALUATION Examen de resultados, impacto, costos, o conflictos PROSPECTIVE ANALYSIS Exploración, análisis, interpretación, construcción de escenarios probables, anticipación de tendencias SERVICES AND PRODUCTS
14. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE ADVISORY WITHIN COMMITTEES Asesoría técnica y estratégica a Presidentes, parlamentarios integrantes y Secretarios en atención a sus preocupaciones y demandas SERVICES AND PRODUCTS
15. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE DIRECTED WRITING Fundamentación para un juicio o posición de un parlamentario o bancada, respecto de un tema de carácter político y/o legislativo que no es atribuible a la opinión de la Biblioteca o de sus investigadores SERVICES AND PRODUCTS
16. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE BASES PARA DISCURSOS Exposición de argumentos para discursos, conferencias y ponencias de parlamentarios SERVICES AND PRODUCTS
17. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE DIPLOMACIA PARLAMENTARIA Apoyo a labores de representación en organismos parlamentarios internacionales y ante otros parlamentos SERVICES AND PRODUCTS
18. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE TYPES OF ANALYSIS legal (national and comparative) scientific economic psychosocial government SERVICES AND PRODUCTS
19. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE TYPES OF ANALYSIS international political science engineering statistical geographical patterns and trends SERVICES AND PRODUCTS
20. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE TYPES OF SERVICE reports, conferences, face-to-face, maps, graphic presentations, getting staff started in facebook, blogs, etc CHANNELS OF DISTRIBUTION online, telephone, web services, paper, face-to-face, audio (geared to parties, constituencies, etc.) SERVICES AND PRODUCTS
21. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE SPECIALIZED TOPIC AREAS Multidisciplinary advisory and research teams, organized by specific disciplines Legal Analysis Government and Economics Social Policies Natural Resources, Science, Technology and Industry International Relations and Defense ORGANIZATION
22. MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE SPECIALIZED SUPPORT AREAS Reference, geography and statistics teams, to support topic areas work and directly assist MPs Knowledge Management Geographic Information System and Statistics ORGANIZATION
23. ORGANIZATION MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE STUDIES AND PUBLICATIONS Multidisciplinary research team, with a historic, contingent, and comparative approach Parliamentary diplomacy, publications and extension services Research Section Unit of Extension and Publications
24. INFRASTRUCTURE Websources, free information or services acquired: full text databases Journals, books, newpapers Repositories: cataloguing and retrieval Physical premises MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE
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