Conflict Resolution Scenario HRM 595 Running head: CONFLICT RESOLUTION SCENARIO 1 CONFLICT RESOLUTION SCENARIO 2 Conflict Resolution Scenario Conflicts of various degrees occur in the workplace every day and typically are resolved by the affected parties without managerial or HR notification; however, most organizations agree that HR needs to step in when one or more of the following occurs: employees threaten to quit over an incident; the conflict is beginning to affect morale which eventually impacts organizational goals; and or the conflict gets personal resulting in the loss of respect between employees. The scenario between Mendez and Wilson certainly warrant the attention of HR and the application of an effective, prompt, and fair resolution. Conflict resolutions will be addressed, for this scenario, and other will be brought forth to implement in other scenarios. Conflict Resolution Techniques Success in a business often depends on resolution of conflict. A comprehension of conflict management techniques allows management to better handle with conflicts before they intensify. There are several different techniques that a manger can choose to implement for conflict management. One of the conflict management techniques is accommodating. This involves granting the opposition what it wants. This technique is usually used when one of the participants wants to avoid discord or sees the problem as minimal. Those in management who utilize this technique as their main conflict management tool may face resentment. Another conflict management strategy is avoidance, which can put the conflict off for an indefinite period of time. The purpose of this strategy is the hope that the problem will work itself out and elude altercation. Many times, those who circumvent conflict are found to have low self-esteem, or have limited power in their position. Alternatively, avoidance can assist in a cost-effective conflict management strategy. Such as terminating a low producing employee and hiring a more industrious worker can appease conflict. (Dontigney, 2017) Conflict Resolution Conflicts can vary from a simple resolution to having conflicts that can affect the company’s reputation, as “conflict in a work environment may be inevitable, as employees do have different personalities, opinions, and goals that differ from one another.” (AMA, 2017). Ana Mendez has reported to Employee Relations and indicated she is being sexual harassed by another employee Ellis Wilson. Ana Mendez has that right and anyone that feels harassed in any type or form to report the harassment. Ellis needs to comprehend certain actions can be perceived as sexual harassment advances and any type of harassment will not be tolerated. Robert Miranda from Employee Relations Manager has come to see me on this situation that needs immediate attention and what we will do to resolve this conflict of sexual harassment at Blossoms Up! I have suggested to Robert Miranda to com.