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Conference Call Etiquette
The advent of free international conference calls has made conference calling a
regular feature in almost every company and business around the globe. The
benefits as we all know are innumerable – right from the ease of connectivity
for remote teams to cutting down travel costs to the enhanced ability to share
files and manage actions during the conference call itself. Moreover, free
international conference calls do not cost much thanks to the local access
numbers which reduce costs to a little more than a local call. This has increased
the incidence of conference calling all the very more.
Yet, a lot of things cut into the efficacy of a conference call. For instance,
conference calls often end up becoming a free-for-all with people shouting or
talking over each other, disturbance from static and other noises, people
joining late and what not.
So this is a good time to discuss the normal etiquette rules that you should keep
in mind when making free international conference calls, or even regular ones
for that matter.
To begin with, take
care to schedule the
call at a mutually
convenient time. Time
zones are bound to
vary for remote teams
and someone will
always have to
sacrifice his sleep for
a late night or crack
of dawn call. But still
try to consider the
local times so that nobody has to participate at 3 in the morning!
Ensure thatyou are always on time for the conference call and keep the
number and pin handy so that you join right on time. You neither want to hold
up the meeting nor should someone have to fill you in on what you missed.
Try to use a regular landline for calling in to the conference call. Cell phones
often end up adding a lot of static to conference calls and so do cordless
phones if they are away from the base range or even running out of battery
charge. Also turn off any electronic devices that are nearby as they can also
create disturbing noises in the call.
Make the conference call from a quiet spot that is devoid of distracting noises
like children playing, raucous pets, noisy traffic or even the wind blowing -
these can be heard by everyone on the call.
The next best option is to use the mute button when you are not speaking.
Always ensure that you mute the call when you type, eat or even have a side
conversation with someone else!
But stay away from the hold button as the conference call participants will only
end up having to listen to your ‘on hold music’ or the annoying beeps all the
time! If you need to place the call on hold, it is better to hang up and call back
again later.
This kind of simple etiquette will go far in not just making your free
international conference calls smooth and successful, but also avoid any
embarrassments for you!
Company Address:
SmarterCalls
Malvern House, New Road,
Solihull, England B91 3DL
Email ID:listening@smartercalls.com
Phone Number: +44 121-364-7070
Website: www.smartercalls.com

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International Conference Calling

  • 1. Conference Call Etiquette The advent of free international conference calls has made conference calling a regular feature in almost every company and business around the globe. The benefits as we all know are innumerable – right from the ease of connectivity for remote teams to cutting down travel costs to the enhanced ability to share files and manage actions during the conference call itself. Moreover, free international conference calls do not cost much thanks to the local access numbers which reduce costs to a little more than a local call. This has increased the incidence of conference calling all the very more. Yet, a lot of things cut into the efficacy of a conference call. For instance, conference calls often end up becoming a free-for-all with people shouting or talking over each other, disturbance from static and other noises, people joining late and what not. So this is a good time to discuss the normal etiquette rules that you should keep in mind when making free international conference calls, or even regular ones for that matter.
  • 2. To begin with, take care to schedule the call at a mutually convenient time. Time zones are bound to vary for remote teams and someone will always have to sacrifice his sleep for a late night or crack of dawn call. But still try to consider the local times so that nobody has to participate at 3 in the morning! Ensure thatyou are always on time for the conference call and keep the number and pin handy so that you join right on time. You neither want to hold up the meeting nor should someone have to fill you in on what you missed. Try to use a regular landline for calling in to the conference call. Cell phones often end up adding a lot of static to conference calls and so do cordless phones if they are away from the base range or even running out of battery charge. Also turn off any electronic devices that are nearby as they can also create disturbing noises in the call. Make the conference call from a quiet spot that is devoid of distracting noises like children playing, raucous pets, noisy traffic or even the wind blowing - these can be heard by everyone on the call.
  • 3. The next best option is to use the mute button when you are not speaking. Always ensure that you mute the call when you type, eat or even have a side conversation with someone else! But stay away from the hold button as the conference call participants will only end up having to listen to your ‘on hold music’ or the annoying beeps all the time! If you need to place the call on hold, it is better to hang up and call back again later. This kind of simple etiquette will go far in not just making your free international conference calls smooth and successful, but also avoid any embarrassments for you! Company Address: SmarterCalls Malvern House, New Road, Solihull, England B91 3DL Email ID:listening@smartercalls.com Phone Number: +44 121-364-7070 Website: www.smartercalls.com