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Urban Public Library
Reference Services
General Reference
- Ask a Librarian
- Ready-Reference
Questions
- Research
Assistance
- Book a Librarian
Virtual Reference
- Available since before
2002
- Phone Reference
- E-Mail Reference
- 24-7 Virtual Reference
Film and Audio and Music
- Music CDs and DVDs
- Movie and music as
subjects
- Uniform Titles
State Department
- State, regional and city
history
- Genealogical Services
- Special Collections
- Archives
First Floor
- Desks throughout
- Directional and Ready-
Reference
- “Roaming” reference
- Tracking reference
interactions
Reference Services
Assisting patrons in finding
the information they need.
Thank you!
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Gatzke presentation

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Gatzke presentation

  1. 1. Urban Public Library Reference Services
  2. 2. General Reference - Ask a Librarian - Ready-Reference Questions - Research Assistance - Book a Librarian
  3. 3. Virtual Reference - Available since before 2002 - Phone Reference - E-Mail Reference - 24-7 Virtual Reference
  4. 4. Film and Audio and Music - Music CDs and DVDs - Movie and music as subjects - Uniform Titles
  5. 5. State Department - State, regional and city history - Genealogical Services - Special Collections - Archives
  6. 6. First Floor - Desks throughout - Directional and Ready- Reference - “Roaming” reference - Tracking reference interactions
  7. 7. Reference Services Assisting patrons in finding the information they need.
  8. 8. Thank you!

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