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HOSP PP

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Into to Hospitality PP Presentation

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HOSP PP

  1. 1. Sheraton Miami Airport Hotel and Executive Meeting Center
  2. 2. Night Audit In charge of reviewing all the reports preformed throughout the day by Front Desk Agents, making the necessary changes, then going over them with management in the morning. Also preforms any Front Desk responsibilities such as arrivals or departures throughout the night. Along with any phone calls or issues that arise.
  3. 3. Bell Staff Assisting guests with their luggage to and from their rooms upon check-outs or room-moves. They also serve as Valet at our property, and Security throughout the day.
  4. 4. The RICKENBAKER Sheraton’s restaurant on property that serves a Breakfast Buffet from 6AM- 11AM and a Dinner Buffet from 6PM-11PM. They’re open until 2AM however, working on- command with Room Service.
  5. 5. Security Preforms a number of security checks throughout the 10 floors, 4 times a night. They’re only scheduled from 11PM-7AM. During this time, they also assist the Front Desk and the Bell Staff with any guest issues or requests.
  6. 6. Logistics  Avg. Rate per day (3PM-11AM) is $199.00 (+13% TAX)  Complimentary High-Speed WIFI, Airport Shuttle every 15 min/hr.  24-hour Heated Pool, Gym, and Business Center  405 Guest rooms and Suites, all with City or Golf Views  Optional PURE, Club Lounge, SPG, and Nonsmoking Rooms  Starwood Preferred Guest (SPG) Loyalty Program is Active
  7. 7. Nearby Attractions  Melreese Golf Course @ 0.3 miles  American Airlines Arena @ 5.0 miles  Coconut Grove @ 6.0 miles  Everglades National Park @ 7.0 miles  Ocean Drive @ 10.0 miles  Lincoln Road Mall @ 10.0 miles

Into to Hospitality PP Presentation

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