Negotiation skills are important for reaching agreements and settlements. This workshop covers why negotiations fail and how to succeed, key skills involved, planning a strategy, top negotiation tips and tactics, and managing difficult people. Participants will do an exercise negotiating ground rules for the workshop with a partner to practice. The workshop aims to produce win-win outcomes through effective negotiation.

1. Effective Negotiation

3. Do You Negotiate ?
To confer with another or
others in order to come to
terms or reach and
agreement

5. Negotiation
• A discussion set up or intended to
produce a settlement or agreement
• The act of or process of negotiating
• Attempting to secure a WIN - WIN

7. This Workshop Covers
• Why things go wrong
• How things could go well
• Key skills involved
• Planning a strategy
• Ten top tips and tactics
• Managing difficult people

9. Exercise 1
• Working with a partner
• Negotiate some ground rules for
our workshop today

11. Find Out More TODAY
www.concrew-training.co.uk

13. Concrew Training
Commerce House
Victoria Way
Pride Park
Derby
DE24 8AN
Telephone: 01332 640 230