Comtel Technologies Corporate Profile

Comtel Technologies (P) Ltd. Confidential
AD 161 Sector 1, Salt Lake, Kolkata 700 064 1 | P a g e

EnTrust – Enabling Trust in Software
(Initiated by Comtel)

Corporate Profile

Comtel Technologies Pvt. Ltd.
AD ‐ 161, Sector I, Salt Lake,
Kolkata – 700 064
http://www.comteltechnologies.org

Single Source for Your IT Need


About Us
Incorporated in 1995, Comtel has successfully implemented projects independently as well as
with partner organizations. This has helped Comtel in developing an in‐depth understanding on
every aspect of IT with issues ranging from Hardware, Networking, Business Applications,
Operating Systems, and RDBMS etc.
With specialty practice teams in most industries and virtually every functional discipline, we
provide our clients with high quality, seamless service. Comtel has built and sustained a
reputation of excellence in Information Technology, Telecommunications; IT enabled Services,
and Business Process Outsourcing. Our objectives revolve around:
Technology
Integrity, Quality, Teamwork and Speed
Delivering as per the client’s requirement
Quick turn‐around time
Pricing
Customer Satisfaction

Why Comtel
At Comtel, we understand that the services we deliver must satisfy our clients as well as our
client's clients. For that, we follow a strong business model from analysis thru to the final
delivery to the client. While working with partners we take care to ensure that proper
communication and process definitions channels are open for smooth and timely delivery. With
specialty practice teams in most industries and virtually every functional discipline, we provide
our clients with high quality, seamless service.
Comtel brings to its customers the benefits of its technology excellence, understanding of
business requirements and mature processes for project execution that result in solutions that
bring significant value to your business. The Comtel team comprise of professionals having
experience in global project execution and with an understanding of the vital processes that
needs to be in place for making the off‐shoring process a success.

Vision & Mission
Being a part of the service industry the core vision of Comtel is to provide services to the
domestic & international market of high quality, leveraging the competitive advantages of the
off‐shoring services model.
Our mission is to build for every customer a value chain linking human expertise, technological
resources, and quality practices with highly competitive rates. The strategy is to concentrate on
specialization that match customer requirements, and operate as a totally dependable and
accountable solution provider to the customer. We provide the best in class solutions to
customers using the state of the art tools and technologies to help maximize their ROI.



Technology Partners

Clients @ Comtel



Products EnTrust
With the experiences and the expertise Comtel has successfully implemented number of
projects with large, medium and small companies. For this, we have got huge domain expertise
in different business domain and also in the operational processes. This has helped us to
develop number of software application and solutions for different business verticals. Few of
them are:

Enterprise Resource Planning
ERP is a gift to a business. It helps in effective business information management and integration
of the same. Benefits of ERP are real‐time information, redundancy of work, minimization of
errors, graphical view of the data, optimum use of minimum resources, accountability,
authenticity of transaction, analytical view of reports.

The Main ERP Modules:
• Financial Management and Accounting ‐ Incorporates Financial Accounting, Accounts
Receivables, Account Payable, PDC (Post Dated Cheques) Management System,
Budgetary Control and Management Reporting.

• Sales and Distribution ‐ The Sales module of ERP covers the sales order processing,
warehouse management, invoicing & dispatch, and transportation management. It is a
boon to organization that needs to get a well‐coordinated sales and distributions
network.

• Material & Inventory Management ‐ The Materials module of the ERP covers the
Tendering & Procurement Management, Inventory Management and the Sub‐
Contracting modules.   The Tendering & Procurement module incorporates a complete
Procurement Management system. This module monitors the procurement of goods
from Vendors, right from the requisition stage.

• Production Planning ‐ The Production Planning and Control module of ERP is to provide
special vertical market solutions. Production Planning and Control is geared to handle:
1) Continues process (batch process), 2) Repetitive manufacture, 3) Assembled to order,
4) Engineered to order

• HR and Payroll – It enables you to recruit the candidates, manage their information
including training, payroll accounting, alerts and reporting.

• Plant Maintenance ‐ Plant Maintenance module Enables Company to manage the
maintenance activity of various equipments. The factory may have multiple locations,
each having conglomerate of equipments.

• Fixed Assets ‐ Fixed Assets takes care of an organization’s assets logistics, location‐wise
according to the Company Act and Income Tax Act requirements.



HR & Payroll Software
It helps you manage all your employees’ data, training and payroll accounting. You can minimize
the work load of your HR people, who can manage all the activities with a systematic approach.

Features Highlight:
• Applicant Tracking & Recruitment – It enables you to post an open position, store the
candidate information, and search for the same, schedule interview, joining and
separation management.

• Joining & Personal Management ‐ It keeps information of the employees related to the
job (date of joining, appointment letter, kit, profile), salary history, benefits,
performance etc.

• Training Management – It manages training programs, enrollment, costs, follow‐ups,
assessments and reporting in the right format.

• Payroll Accounting ‐ Income tax, provident fund, promotions, transfers, deputation,
leave, Loan, medical, reimbursements, liability, LTA Bonus etc can be managed.

• Self Services – Employees can manage their own information Alerts & Tickers –
Birthdays, anniversaries, and any important dates can be put under alerts.

• Reports & Query – The HR Manager can always can view different information with
specific query and make decisions accordingly and

• Other Customized can be provided once we understand the GAP of the process. It is
optional.

Recruitment Automation Process (RAP)
This software will have three different management systems, namely Candidate Management,
Client Management and Recruiters Management. Also there will be master admin who can
control all these activities.

Features Highlight:
• The candidate and the clients both can be managed
• Candidate Management
o Resume uploading
o Resume searching and criteria matching
o Calling and updating the data
o Interview scheduling
o Talent Management



• Client management
o Entries in the Master
o Open position posting
o Open position Managing
o Interlinking the open position with candidates (shortlisted)
o Billing and payment reminders
• Customization
o If there is any variance in the requirements, it can be customized
• (Highly Recommended for the HR and Placement Consultants)

Customer Relationship Management (CRM)
It helps you manage your customers in the post sale module. All the feedbacks, interactions are
recorded and help your sales and marketing team to carryout effective customer relationship
approach.

School Portal
It is a web portal designed for schools. It helps to interact with students, teachers and the
parents. Every one can view the schedules of the school, class, fees, events, feedback, results
and other related actives.



Services
Since last 15+ years Comtel has been helping their clients meet their unique business and
technology needs. Our expertise in offshore software development outsourcing includes
developing products using complete software development lifecycle, from requirements
definition, through design and application development, to testing, maintenance and support.
We offer particular expertise in Microsoft .NET application development, Java/J2EE application
development, open source software, wireless technologies, and object oriented methods.

Web Development & Multimedia
Web Development & Multimedia services are used to organize and facilitate the organization of
content creation and documentation. Our Services enable data to be captured, categorized and
managed effectively. Comtel has rich experience in developing web portals and offering
effective web development & multimedia services. We have expertise in the latest technologies
and deliver state‐of‐the‐art solutions to our customers.
As professional Web & Multimedia developers, we blend your website’s & multimedia
presentations purpose with your customer’s requirements. This winning combination helps you
achieve your business goals while encouraging your customer to explore your site further and
eventually buy your products/services.
Having years of experience in developing persuasive web & multimedia that sells, we know
exactly what the visitor is looking for and we deliver exactly that. We specialize in web
development, multimedia and e‐learning Web & Multimedia.

Custom Application Development
Many times it has seen that due to unique business needs stemming out of unique competitive
propositions, tailor made custom applications need to be developed. Comtel is a global Offshore
Development and information technology outsourcing company, providing solutions to
enterprises worldwide Comtel have deep and varied experience in planning meticulously across
multiple teams and end user groups. Using Comtel’s best practices almost guarantees a high‐
level of end user satisfaction and consequent adoption of the custom built application/systems.
Comtel has the experience and the technical knowhow to assist you in designing; developing
and deploying solutions based on J2EE, .Net and related standards. We also have database
administrators that perform remote setting up and administration of our customers' database
servers. The team at Comtel has strong expertise of making complex database applications on
various RDBMS.

Offshore Product Development
At Comtel, we provide application design, development, and integration of software product
applications and components. We help software companies by strategically leveraging offshore
development services to achieve the benefits of shorter development cycles, faster time to
market, and reduced development cost. We at Comtel understand the challenges of product
development, the risk and complexity involved, the flexibility and extendibility and many other
factors. Our Product development offerings are:
• Product conceptualization and definition
• Prototype and proof of concept development



• Beta version development test and release engineering
• Product migration & re‐engineering
• Full Product / Software Testing Cycle & quality assurance (QA)
• Product maintenance and support

Application Maintenance
We provide software providers meet the challenge of ongoing application support and
maintenance with a range of services designed to substantially lower their maintenance costs
and ensure timely response and guaranteed service levels. We provide ongoing functional and
application support for your application maintenance needs. Comtel’s expert leveraged
management stabilizes, optimizes, and extends your application so that its functionality
continues to meet your growing and changing needs. Comtel maintains the integrity of the
software for easier vendor upgrades and you control spending through predictable application
maintenance costs. Our maintenance and support services encompass such activities as:
• Error tracking and debugging
• Technical troubleshooting
• Version upgrades and enhancements
• Comprehensive user support
• Performance monitoring and testing
• Quality assurance testing
• Documentation development and maintenance

Application Migration
It is very vital to know when to adopt new technologies and when to get current applications in
place in today's competitive business environment. The challenge is to understand when doing
business in the current environment has become more painful than the task of migrating to a
new environment. Legacy Migration is an opportunity to align business processes more closely
with new IT capabilities.
The range of the migration can vary from porting of legacy application software (3GL code, user‐
interface, and middleware), database conversion to web‐enabling or turnkey migration to a new
operating system or platform. Comtel has web‐enabled a lot of the legacy OLTP applications like
replacing the middleware by a J2EE or Windows compliant application server and redesign the
user interface with OO (.Net Apps, Java, VB or C++ etc.), making the application accessible for
enterprise application integration and e‐business.

Requirement Analysis & Feasibility Study
Technology is an enabler to great business ideas and processes. The inception of any
application/system starts with a clear definition of the business need and its evolutionary
nature. Comtel’s rich consultation experience can help you detail the business requirements and
scope out the growth strategy. Requirements analysis, in software engineering, is a term used to
describe all the tasks that go into the instigation, scoping, and definition of a new or altered
computer system. Requirements analysis is an important part of the software engineering
process; whereby business analysts or software developers identify the needs or requirements
of a client; having identified these requirements, they are then in a position to design a solution.



Successfully completing a "requirements analysis" task is a challenge. In the first place, it is not
easy to identify all the stakeholders, give them all an appropriate form of input, and document
all their input in a clear and concise format. In addition, there are certain constraints. We take
up this challenge and provide you information that is vital for the upcoming system. Our
engineers determine whether the new system is:
• Feasible
• Schedulable
• Affordable

Technology Expertise
Microsoft .NET
Our Microsoft Competency Center has the staff of experienced professionals who are have years
of experience in developing applications with various Microsoft development environments.
Comtel has successfully developed ASP Portals, E‐Commerce Portals, Enterprise Solutions, and
Client Server business applications MS .NET platform. Key Microsoft .NET features implemented
by Comtel:
• Microsoft Compliant / .NET design and development guideline
• Enterprise Application – N‐tier architecture
• .NET Remoting Architecture (using TCP/HTTP protocol)
• Active Directory Service Interface (ADSI) for organization level user access control
• Windows Services for background processes.
• Web Services using XML ‐ SOAP/HTTP
• Advanced ADO.NET features
• Centralized Exception/Error handling
• Ajax Implementation of .Net

Java/J2EE
Comtel has put a lot in training resources and developing framework putting together the best
design practices for developing J2EE based applications, which facilitates a developer to jump‐
start into development immediately, with no worry about the intricacies behind application
management, database connectivity, File I/O, session, and error handling. Key J2EE features
implemented by Comtel:
• N‐tier architecture
• Java Server Pages (JSP) 1.1 /Servlets 2.3
• J2EE Design and development guidelines
• Java Database Connectivity (JDBC) 2.0
• Java Transaction Service and API (JTS, JTA) 1.0
• Enterprise JavaBeans (EJB) 2.0
• Java Naming and Directory Interface (JNDI) 1.2
• Java Activation Framework (JAF) 1.0
• Java Message Service (JMS) 1.0.2
• JavaMail 1.1



Open Source
Comtel has developed several applications and implemented several IT Infrastructure
environments based on Open Source Technologies. Even while working on Application
Development using other platforms Comtel has always provided its clients with the source code
of the application thus maintaining the Open Source Standard. Comtel has worked on the
following open source technologies:
• Apache
• Linux
• MySQL
• PHP
• JBoss
• Jasper
• SendMail, QMail, Postfix, Thunderbird



Case Studies

Safestyle UK PLC.
Safestyle is the largest independent company in the UK that provides top‐quality, affordable
uPVC double‐glazed windows, doors, French doors and sliding patio doors. Safestyle UK was
established on 1992, and last year the company installed over £100 million of replacement
windows and doors in domestic properties, a fantastic testimony to the quality of the product
and the standard of service that the company provides.

Intelligence Bureau, West Bengal
The Integrated Reporting and Query System (IRQS) is a comprehensive, powerful Software for
coordinating the different issues of Intelligence Branch (IB), West Bengal. IRQS is online
LAN/WAN based, user friendly, scalable and is intended to be planned to be implemented in all
the District Intelligence Bureaus or DIBs along with the IB HQ at Kolkata.

Rietumu Banka, Latva
Rietumu Banka, one of the biggest financial groups in Baltic Region has a well‐established
system of meeting client's business and its management. During the last few years the level of
their understanding of clients' business has rapidly grown because of launching and developing
CRM (Customer Relationship Management) system inside the Bank.

Cupram Bagordia Ltd.
CBL is the Indian representative of Komatsu, the leading mining and construction Equipment
manufacturer of the World. They are into sales and support of Komatsu equipments and their
business encompasses across several states in the country.

Family Credit India
FamilyCredit is the Indian wing of SOCIETE GENERALE CONSUMER FINANCE (SGCF), a division of
Societe General Group, one of the leading financial service providers in Euro Zone. The group
ranks 57th among fortune 100 companies. It operates in 76 countries worldwide and has a
customer base of 19.2 million.

Bharti Telesoft Ltd.
Bharti Telesoft is the leading provider of integrated VAS solutions for mobile operators in
emerging markets.Its broad portfolio of offerings reflect the demands and opportunities of the
growing mobile marketplace: mLifestyle and mCommerce solutions, core VAS applications that
differentiate the operator in increasingly competitive markets,

Smart Technologies
Founded in 1987, SMART is a private company headquartered in Calgary, Alberta, Canada, with
offices in Germany, Japan, China, New York City, Chicago IL and Washington DC. Most of
SMART's products are assembled in Canada.

Web & Multimedia
Comtel Technologies is a full service web & multimedia agency. From design and programming
of CD‐rom's and DVD's, to package design and manufacturing, we will manage it all for you.



Contact Us

For a detailed demonstration of Comtel Products & Services:

Call
+91 9830764003
+91 9007066300
+91 9007066301

Email
  abhijit.ghosh@comtel.co.in
    avijit@comtel‐india.com
kaushikm@comtel‐india.com

Corporate Office
Comtel Technologies Pvt. Ltd.

AD 161, Sector I, Salt Lake City, Kolkata 700064, India|
T: +91.33.4004.1573  |  D: +91.33.4004.1034  |
F: +91.33.2359.5181 ; Time Zone: IST +05.30 GMT

India North America Europe
AD-161, Sector I, Salt Lake, 59, Everstone Place SW 11A, Murray Street
Kolkata, West Bengal Calgary, Alberta London
India Canada United Kingdom
700064 T2Y 4H7 NW1 9RE
: cal@comtel-india.com : aparnad@comtel.co.in : deepak@comtel.co.in


Comtel Technologies Corporate Profile

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