This document summarizes Joyce Lin's internship project with Frito Lay. The project aimed to increase "Take Home" sales in Oregon zone convenience stores by 4% through improving execution of promotions. Key aspects of the project included building relationships with route sales representatives, providing resources to improve their execution of "XPC" promotions, and following up on progress. The results included a 15.4% year-over-year increase in Take Home sales and more than doubling the number of "Take Home" weekend promotion executions. Joyce also organized a recognition event for route sales representatives to thank them for their efforts.
The Leaky Fundraising Bucket – What’s Wrong and How to Fix ItBloomerang
https://bloomerang.co/resources/webinars/
Ellen Bristol and Linda Lysakowski, ACFRE will give you some ideas on how to fix your fundraising and stops the “leaks” in your own “bucket.”
The Leaky Fundraising Bucket – What’s Wrong and How to Fix ItBloomerang
https://bloomerang.co/resources/webinars/
Ellen Bristol and Linda Lysakowski, ACFRE will give you some ideas on how to fix your fundraising and stops the “leaks” in your own “bucket.”
The Data-Driven Event: Battle-Tested Data Insights for Event Professionals Hubb
In this session, learn how to get strategic about collecting and analyzing the *right data* at your events to understand what efforts are working and what needs to be tweaked. You don’t need to be an analyst to make better decisions moving forward; the techniques are simple.
Sempo 5-stepsSEMPO Webinar on Organizational Nirvana; 5 Steps to Properly Int...Doug Platts
It's not easy being an SEO. With a constantly evolving search landscape and ranking algorithms being updated on a daily basis, the need for integration at all levels of an organization means the difference between a good - and great - SEO team is getting wider.
People and the brands, products and services they connect with are creating vast data footprints. What does this all mean?
In this webinar, we will discuss how your business could profit from exploiting data to deliver business growth, brand fame, creativity and enhanced customer experiences.
Does your organization suffer from Shiny Object Syndrome? This is the tendency to pursue every idea that seems good without prioritizing, seeing it through to a reasonable return on investment, or deciding to abandon it when it doesn’t deliver. Sound familiar?
In this presentation, I'll walk you through the 4-part cure for this disease with examples of how we did it at my company and ended up selling for $125 million.
A High Growth SaaS Playbook - 12 Metrics to Drive SuccessSaaStock
Keynote by David Skok, ForEntrepreneurs Blog & General Partner, Matrix Partners, at SaaStock on Tour New York, 20th June 2018, KnockDown Center, Maspeth, NYC
A high growth SaaS playbook. 12 metrics to drive success. 2 goals, present a simple model to understand SaaS business and show what levers a CEO can pull to get the most impact
Is customer centricity just another management fad? Globally, companies are investing more than USD 10 billion annually to drive customer centric transformations, yet four in five are left unsatisfied.
Learn from top Marketing Operation pros Sean Zinsmeister of Infer and Ray Miller of Social Tables as they demonstrate how to use artificial intelligence (AI) and predictive analytics to build highly effective, pipeline-building nurture campaigns. Anyone can do it.
This session presented by Selligent will enable attendees to get the right insight on relationship marketing best practices and the importance of engagement and loyalty programs. Actual examples show how cross-channel marketing programs can help increasing the engagement, trust, loyalty and value of customers. Lars Crama, Business Development Director at 2organize, explains the multichannel approach and other key success factors of the loyalty program launched by A.S.Watson, the world's largest health, beauty & lifestyle retailer, for its brand Kruidvat in the Benelux. While more than ever marketers are eager to engage their customers, few Loyalty cards survive. So how has A.S.Watson been able to activate this card active in more than 25% of all households in the Netherlands? Showing great conversions and results? Just attend this session and you will know!
Secrets of a Marketing Automation Ninja ReachForce
Learn about techniques for optimizing your use of marketing automation and some advanced ninja moves in Marketo that can increase response 10X over typical program set up. Presented by Mary Firme of ReachForce and Steve Susina, Marketing Director, Lyons Consulting Group.
Marketing Automation for Agencies: Agency Helps Casino Client win Big with Mu...mindfire.agency
Review the slides from MindFire agency success webinar series and learn how a marketing communication agency based out of beautiful Tulsa, Oklahoma, one2one Marketing, division of JD Young, helped their long-time client, River Spirit Casino, generate $1,500,000 in additional play with this award-winning campaign, themed "Summer of Love".
The campaign has won the prestigious Diamond Romero Award, recognizing the excellence in casino marketing.
Shanna Wilson, Director of Marketing at JD Young, and Joe Manos, Executive Vice President at MindFire, will present the campaign and review the specifics in detail.
You'll learn:
-- how carefully selected promotional offers can significantly increase response rates.
-- how direct mail can be used as a strategic medium to complement online channels.
-- how marketing automation technology empowers agencies to implement creative ideas, effectively.
Review our webinar's slides to see how a group of smart people came up with a brilliant idea, and executed it flawlessly to build a wildly successful campaign for their client.
To learn more about MindFire Studio, visit: http://www.mindfirestudio.com
The Data-Driven Event: Battle-Tested Data Insights for Event Professionals Hubb
In this session, learn how to get strategic about collecting and analyzing the *right data* at your events to understand what efforts are working and what needs to be tweaked. You don’t need to be an analyst to make better decisions moving forward; the techniques are simple.
Sempo 5-stepsSEMPO Webinar on Organizational Nirvana; 5 Steps to Properly Int...Doug Platts
It's not easy being an SEO. With a constantly evolving search landscape and ranking algorithms being updated on a daily basis, the need for integration at all levels of an organization means the difference between a good - and great - SEO team is getting wider.
People and the brands, products and services they connect with are creating vast data footprints. What does this all mean?
In this webinar, we will discuss how your business could profit from exploiting data to deliver business growth, brand fame, creativity and enhanced customer experiences.
Does your organization suffer from Shiny Object Syndrome? This is the tendency to pursue every idea that seems good without prioritizing, seeing it through to a reasonable return on investment, or deciding to abandon it when it doesn’t deliver. Sound familiar?
In this presentation, I'll walk you through the 4-part cure for this disease with examples of how we did it at my company and ended up selling for $125 million.
A High Growth SaaS Playbook - 12 Metrics to Drive SuccessSaaStock
Keynote by David Skok, ForEntrepreneurs Blog & General Partner, Matrix Partners, at SaaStock on Tour New York, 20th June 2018, KnockDown Center, Maspeth, NYC
A high growth SaaS playbook. 12 metrics to drive success. 2 goals, present a simple model to understand SaaS business and show what levers a CEO can pull to get the most impact
Is customer centricity just another management fad? Globally, companies are investing more than USD 10 billion annually to drive customer centric transformations, yet four in five are left unsatisfied.
Learn from top Marketing Operation pros Sean Zinsmeister of Infer and Ray Miller of Social Tables as they demonstrate how to use artificial intelligence (AI) and predictive analytics to build highly effective, pipeline-building nurture campaigns. Anyone can do it.
This session presented by Selligent will enable attendees to get the right insight on relationship marketing best practices and the importance of engagement and loyalty programs. Actual examples show how cross-channel marketing programs can help increasing the engagement, trust, loyalty and value of customers. Lars Crama, Business Development Director at 2organize, explains the multichannel approach and other key success factors of the loyalty program launched by A.S.Watson, the world's largest health, beauty & lifestyle retailer, for its brand Kruidvat in the Benelux. While more than ever marketers are eager to engage their customers, few Loyalty cards survive. So how has A.S.Watson been able to activate this card active in more than 25% of all households in the Netherlands? Showing great conversions and results? Just attend this session and you will know!
Secrets of a Marketing Automation Ninja ReachForce
Learn about techniques for optimizing your use of marketing automation and some advanced ninja moves in Marketo that can increase response 10X over typical program set up. Presented by Mary Firme of ReachForce and Steve Susina, Marketing Director, Lyons Consulting Group.
Marketing Automation for Agencies: Agency Helps Casino Client win Big with Mu...mindfire.agency
Review the slides from MindFire agency success webinar series and learn how a marketing communication agency based out of beautiful Tulsa, Oklahoma, one2one Marketing, division of JD Young, helped their long-time client, River Spirit Casino, generate $1,500,000 in additional play with this award-winning campaign, themed "Summer of Love".
The campaign has won the prestigious Diamond Romero Award, recognizing the excellence in casino marketing.
Shanna Wilson, Director of Marketing at JD Young, and Joe Manos, Executive Vice President at MindFire, will present the campaign and review the specifics in detail.
You'll learn:
-- how carefully selected promotional offers can significantly increase response rates.
-- how direct mail can be used as a strategic medium to complement online channels.
-- how marketing automation technology empowers agencies to implement creative ideas, effectively.
Review our webinar's slides to see how a group of smart people came up with a brilliant idea, and executed it flawlessly to build a wildly successful campaign for their client.
To learn more about MindFire Studio, visit: http://www.mindfirestudio.com
5. My Frito Summer
SF Route
LF Route
Winco Route
1 C-Store Reset
1 C-Store Opening
2 HaggenAlbertsons
conversions
Pay for Performance Rollout
3 Trips to Roseburg
6. PROBLEM TO SOLVE:
The Oregon Zone is growing
TAKE HOME at 4.5% with less
than 50% execution of Take
Home promotions
$ VALUE TO ZONE:
$228,000
PROJECT GOAL:
Increase TAKE HOME
growth by 4%
PERSONAL GOALS:
Increase XPC execution by 20%
Increase event execution by 30%
Project Overview
Business Project
Grow
Take Home
in C-Stores
8. XPC Communication
Execution Tools Accesibility
Small Format RSR Survey
Market WorkWiths
ACTION PLAN
Identify the Obstacles
Opportunities
Growing C-Store Take Home
9. ACTION PLAN
XPC Prep for 1:1s,
equip RSRs with
selling resources
2Sell & Lead
Develop action items
processinclude
photos, communicate
due date, CC yourself,
schedule follow up in
Activity Planner
3Follow Up
Build relationship with
team, what kind of
communication works
best
1 Relationship
Engage RSRs with
shoutouts through
monitor display, thank
you cards, notes, etc.
Recognition
Close the Loop
10. Show interest
in your team
beyond work
Close the Loop
1Build the Relationship
2-Way
Communication
Communicate
your role
Leverage RSR knowledge
Set goals together
Identify solutions
together
11. Know the Business Cold
Utilize 1:1 App, SFOD, XPC
Predict challenges
Proper Signage
Sell Sheets
Educate RSR on XPC for
independent accounts
Close the Loop
2SELL & LEAD
Set Up RSR for Success
12. Close the Loop
3FOLLOW
UP
Send Action Items to RSR
Handheld/text/email and CC
self for followup
Make
follow-up
folder in
Outlook
Flag action
items to
remind you
in 1 week
Schedule
follow-ups
in Activity
Planner
14. +4TAKE HOME events
Avg 8x3 improvement per route for 5 RSRs
+$317k= $755 x 4 x 105
Annualized increase in SDV for Oregon Small Format
200%+ improvement
More than Doubled # of Take Home weekenders
Take Home Events Results
Annual SDV weekenders SF routes
15. +4TAKE HOME events
Avg 8x3 improvement per route for 5 RSRs
+$476k= $1133 x 4 x 105
Annualized increase in SDV for Oregon Small Format
200%+ improvement
More than Doubled # of Take Home weekenders
Take Home Events Results
Annual SDV weekenders SF routes
16. P8 AVERAGE…
TAKE HOME %PY:
115.2%
IMPROVEMENT
FROM P7:
+15.4%
8x1-8x2 vs P7
TAKE HOME %PY
Overall Results
22. ENTHUSIAM IS
CONTAGIOUS
BE OPEN TO
NEW
EXPERIENCES
SUPPORT
YOUR TEAM
THROUGHOUT
THE ENTIRE
PROCESS
Learnings & Reflections
IF YOU’RE
TOLD NO….
ASK AGAIN
WHEN S/HE’S
IN A BETTER
MOOD
24. 24
Business Project
Close the Loop
TAKE HOME Results
Appendix
Diversity & Engagement
Critical Experiences
Learnings & Reflection
Finances
Action Plan
1. Build the Relationship
2. Sell and Lead
3. Follow up
XPC Execution Improvement
Event (weekenders) Execution
Overall P8 vs P7 %PY
Implemented Recognition
Recognition Dinner
Business Impact (conservative)
Business Impact (realistic)
25. If miniweekender
turns 1x a period
+$317k= $755 x 4 x 105
Annualized increase in SDV for Oregon Small Format
Business Impact (conservative)
$2.42 per XL Lays bag
*24 bags per mini-weekender
*13 turns per year
$755.04 annual SDV per miniweekender
Annual SDV weekenders SF routes
26. $3 per dip jar
*6 jars per weekender
*2 turns per quarter
$36 Q4 SDV per weekender
If weekender turns 2x
a quarter
+$13,500 = $180*75
Business Impact (realistic)
$3 per XXL Lays bag
*24 bags per weekender
*2 turns per quarter
$144 Q4 SDV per weekender
27. Utilize Monitor Displays
▸Highlight XPC
▸New item distribution
▸Special events
(incremental opportunities)
Close the Loop
Before After
1Awareness
Engage the team