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All For Good Friday; Picnic At
The Park
INDEX
EVENT SUMMARY PAGE 1
EVENT CONCEPT
VISION STATEMENT
MISSION STATEMENT
GOALS AND OBJECTIVES
EVENT STRUCTURE, ACTIVITIES, PROGRAM PAGE 2
STAFF AND VOLUNTEERS
VENUE
STAKEHOLDERS
EXCECUTION OFTHE DAY
THEMING
PERMIT REQUIREMENTS
SUSTAINABLE PRACTICES
ENTERTAINMENT
EVENT TICKETING
MARKETING ANALYSIS PAGE 3
TARGET MARKETS
CUSTOMER DEMOGRAPHICS
GOALS AND OBJECTIVES
MARKETING STRATEGY
COMPETITOR ANALYSIS TABLE
SPONSORSHIP
ADVERTING AND SALES
SOCIAL MEDIASTRATEGY
HUMAN RESOURCES PAGE 5
SKILLS NEEDED AND WAGES
PERFORMANCE INDICATORS
MONITORING PERFORMANCE
FINANCIAL ANALYSIS PAGE 8
GOALS AND OBJECTIVES
FINANCIAL ASSUMPTION
RISK MANAGEMENT PAGE 8
MAJOR RISKS
APPENDICIES PAGE 8
TIMELINE
SITE MAP
QUOTE FROM SUPPLIER / TESTIMONIALS
STAKEHOLDER LIST
CASHFLOW STATEMENT
RUNNING SHEET
RISK MATRIX AND CONSEQUENCES KEY
SUSTAINABILE PRACTICES
1. Event Summary
All For Good Friday; Picnic At The Park
Event Concept
All For Good Friday: Picnic At The Park is a special event being held on the 28th of April
2017. “All for Good Friday; Picnic At The Park” is a one-day music and food festival
designed to raise money for The Good Friday Appeal. All will have the option of either
purchasing a picnic basket or purchasing the mouth-watering food provided by the various
food trucks that will be on-site. The children will be kept entertained by the fun filled
activities such as face painting, balloon making and the inflatable castle. All this will be
accompanied by special guest performances by local Australian artists Vanessa Amorossi
and Anthony Callea but the highlight of the evening will be the hosts Hamish and Andy who
will provide a night full of comedy and fun to bring the event alive, whilst also assisting to
emphasise the importance of raising money for the Good Friday Appeal.
Vision Statement
All For Good Friday: Picnic At The Park will provide a day of fun filled activities for all the
family to enjoy whilst also focussing on raising awareness and funds for the Good Friday
Appeal.
Mission Statement
All For Good Friday: Picnic At The Park will inspire and motivate individual’s to come
together and help gain much needed attention and funds for the Good Friday Appeal at the
Sidney Myer Music Bowl. Its vibrancy and fun filled activities will leave an everlasting
impression for all to remember.
1.2 Goals and Objectives
Goal 1:
Increase awareness for the good
Friday appeal
Objective 1:
Get a minimum of 1000 guest to
subscribe to the Good Friday Appeal
news letter
Objective 2:
Have a minimum of 100 likes on our
social media pages by the end of the
event
Goal 2:
To have a successful running event
Objective 1:
At least 80% of our feed back form
must contain positive feed back
Objective 2:
Sell a minimum of 600 tickets in the
first 4 weeks of ticket sales
2. EVENT STRUCTURE, ACTIVITIES AND PROGRAM
Planning for the “All For Good Friday; Picnic At The Park” will begin 12 months prior to the
event date. Marquez event industry will begin by setting up a home office. The owner of
Earl’s event is also the event manager. The event manager will setup a home office in order
to save costs. Many items will need to be purchased such as multiple office furniture, a
laptop and Internet connection, printers and office equipment.
Marquez Event Industry will also require numerous staff members for this event such an
event co-ordinator, marketing manager, finance manager and multiple volunteer workers.
The venue will then provide us with the needed staff members, audio and visual manager
for the staging equipment they have, and security guards for the event
Staff / Volunteers
Once the office is set up the Event Manager will need to begin work on identifying the staff
required in order to begin advertising for the appropriate positions.
Staff members will be chosen through submitted resumes and references. Once the
appropriate candidates have been identified the interview process will take place and
Completed within two weeks. Successful candidates will then begin working on the event
6months before the event commences
Volunteers will be chosen through multiple volunteering websites such as “I need helpers”
and “event Work force” (Volunteers will not be sourced until a month prior to the event.).
Once chosen, they will then be given an area to work in (setup team, on day team, meet
and great team etc.) and be taught the proper staff / volunteer protocols.
Venue
Sidney Myer Music Bowl
Location: Kings Domain, Linlithgow Ave
The venue chosen for this event will be the Sidney Myer music bowl, due to the fact it is a
large enough venue to hold a small-scale festival with a few thousands of people (~10,000
people). The venues high-level layout makes it the ideal place to hold this large event.
Ideally the venue already comes with a ready made stage with 3 phase power, speakers
system, prepared stalls for VIP attendees and a exceptionally big lawn area.
As guest walk through the gate they will be greeted by brightly coloured food trucks, wide
range of activities and plenty of space to put our their picnic mats and baskets (which can
also be purchased at the grounds).
Food trucks will be located in the left side of the venue. All kids activities will be located on
the right and portable toilets located at the back.
*Please refer to Appendix 2 for site map
Stakeholder Contact list
For further information, please see refer to Appendix 3 for the stakeholder contact list
Execution of the day
Bump in will commence at 8:00 am (further details refer to Appendix for the running sheet)
Staff, volunteers, Food trucks and other suppliers (Inflated bouncy castles, tables) begin to
arrive and prepare their final preparations and clean up before the attendees arrive.
Upon arrival of the attendees, patrons will have their tickets marked off and then will be
welcomed in as they pass through entrance gate. Once in the grounds they’ll be greeted by
various meet and greet volunteers who will then provide them with the day’s program.
As they walk through, patrons will be welcomed into a vibrant spring feeling venue with
multiple rustic picnic tables and giant promotional umbrellas scattered around the area.
As they explore the venue, patrons will also be embraced by the various aromas of food
trucks we have serving different cuisines.
Children will then begin to get excited by the giant bouncy castles and face painters we
have at the children’s area (where they can go before they decide to pick a spot in the
grass area).
Once all of the patrons have begun to sit down and enjoy themselves, the event manager
Earl Marquez will then take the stage and begin to thank the thousands families and
patrons that chose to come to the event and help join the cause of raising money for the
charity. After a brief speech Earl will then begin to introduce and welcome in the host for the
day. Hamish and Andy will be applauded into the stage and the first artist will then
introduced and begin the performances.
As each of the artists perform, guests and patrons are welcome to then go and visits the
kids area or buy more food.
As it reaches 3:30 the final performances take the stage for the last hour until 4:30 where
Earl will then take the stage once more to begin the conclusion of the event. A short speech
will be said to thank all the staff, volunteers, performers and guests that help make the
event happen.
As it reaches 5:00 the event will then conclude and patrons will then begin to start heading
back out of the venue, where they will be thanked by the meet and greet staff as they walk
out.
Final event clean up will then commence (further details refer to Appendix for the running
sheet)
Theming
This event will focus highly on a springtime design with brightly coloured designs and
wooden decorations. Giving the essence of freshes in the summer
Guest will be able to walk into the venue and find various bright coloured picnic mats and
large coloured umbrellas (if necessary) accompanied by various wooden picnic tables and
stools located around the food sections of the venue/festival
Permits required
Food truck Permits
Register or notify your temporary and mobile food premises with one council in order to
operate anywhere in Victoria, and Lodge a statement of trade (SOT) to let all relevant
councils know where and when you will be trading in their districts.
Food act 1984
under the act, food business owners are legally responsible to ensure that food sold to
customers is safe and suitable to eat
Sustainable Practices
Being sustainable is one of the main focuses in running the event. Within the process of
creating the festival policies that help minimize any paper wastage and usage, as well as
increase the use of recycling bins will be applied. These polices will not only be used in the
planning stage but also throughout the whole event.
For further information, please see refer to Appendix 8 for the sustainability plan
Entertainment
Entertainment for the day will commence at around 11:30am where the guest will be
introduced to their host’s Hamish and Andy. Each performer will then be introduced by them
and take the stage, each having 30 - minute performances with 15-minute breaks before
next performances. During each break the guest will have the chance walk about the venue
and view our other forms of entertainment.
Various singers and performers include that will perform on the say include Anthony Callea,
Vanessa Amorosi, Harrison Craig, Steve Clisby, Tim Campbell and Taylor Henderson. The
event will also include dance performances by “BKODE” and past Australia’s got talent
winners “Justice Crew”
Day host for this event t will be Hamish And Andy.
Other forms of entertainment for the day will include hired Face painters to paint children’s
faces, Clowns, Multiple bouncy castles and Balloonists (making animal balloons). Though
children will need to have parental guidance before receiving face paint or entering the
bouncy castles
Ticketing
Type Ticket inclusions Price
Early Bird – Family
1
2 x adults
2 x kids (between ages 6 - 12)
Entrance to festival
Designated stall seats
Stall wristbands
Free face paint for kids
Free Bag of snacks
$200.00
Early Bird – family 2
(For a smaller
family)
2 x adult
1 x child (between ages 6 – 12)
Entrance to festival
Designated stall seats
Stall wristbands
Free bag of snacks
$160.00
General admission Entrance to festival
$80.00 adults
$40.00 child
Free for kids under 5
Family admission
2 x adults
2 x kids
Entrance to festival
$240.00
Family admission 2
2 x adult
1 x child (between ages 6 – 12)
Entrance to festival
$200.00
3. Market Analysis
3.1 Target Markets
Family focused and budget conscious shoppers
Usually consisting of two persons who are in a marriage, have one or more children (of any
age) and are usually resident in the same household. The family also includes any number
of other related individuals living in the same house.
Men around the age of 29 years and women 27 years who are price sensitive and usually
buy the best value for their money.
They may be more attracted to variety, as well as brands that resonate well with their family
members.
Variety and benefit seekers
Aimed for their crave of personal experience and usually people who tend to love going out
to various music / food events and meeting new people E.g. People within the ages of 5 –
50 (gen z to gen x)
Melbourne Locals
People currently visiting Melbourne and generally the locals or people who are generally
living close to the city or can get to the city (venue in ease)
Customer demographics
Families and Couples Variety seekers (18 – late 30s) Melbourne locals
Gender – Male and
Female
Ethnicity – May Vary
Age – 20s to 50s
Location – Melbourne
Children - May vary
Lifestyle – May vary
Occupation – May vary
Gender – Male and Female
Ethnicity – May Vary
Age – 18 to 30s (young adults)
Location – Melbourne
Children – May or may
Lifestyle – May Vary
Occupation - May vary
Gender – Male and Female
Ethnicity – May Vary
Age – Any
Location –Melbourne
Children - May vary
Lifestyle – May vary
Occupation - May vary
4.1 Goals and Objectives
Goal 1:
To have a minimum of 1,000 likes on our
Facebook page
Objective 1:
Receive 100 good reviews 2 days after the event
on the event website
Objective 2:
Add 1 website link on all marketing material
(posters, invites etc.) to encourage website view
Goal 2:
Sell 80% of tickets 1 month before the day of
the event
Objective 1:
Sell a minimum of 1,000 of the early bird tickets 3
months before the event
Objective 2:
Sell 50% of the tickets 2 months before the event
4.2 Marketing Strategies
Marketing activity/milestone Person
responsible
Date of expected
completion
Cost ($) Success indicator
Print out event poster or
banners for event
Marketing
manager
September, six
months before the
event
Minimum of
$7.00, gradual
increases due
to how many
copies and how
large
Amount of likes on our event page
Create news paper
advertisement
Marketing
manager
Late December
early January
Minimum of $50
depending on
newspaper
company
Compare Ticket sales to see if they increased
Have a TV or Radio interview
to promote the event
Marketing
manager
January, one
month before the
event commences
just to raise more
awareness
Minimum $3000 Compare Ticket sales to see if they increased
Free general admission ticket
give away to the public through
our social media pages, TV
and radio appearances
Marketing
manager
January, one
month before the
event commences
just to raise more
awareness
Free once we
get the TV or
radio spots
Compare Ticket sales to see if they increased
Create social media pages for
the event (Facebook,
instagram, twitter)
Marketing
manager and
social media
director
September, six
months before
event
Free depending
on which social
media site
Increase in page likes, re tweets and share on
those platforms
Competitor analysis table
Competitor
Established
date
Size
Market
share (%)
Strengths Weaknesses Point of Difference
Dinosaurs
showcase
event
Saturday 27th
February 2016
Large 2%
Cheap entry for event
Located at the
Melbourne museum so
its reasonable easy to
get too
Only for people
interested in
dinosaurs and
maybe kids
More of an exhibition where
mine is a festival
Good Friday
Appeals
“Cadbury
Easter Egg
Hunt”
25th March
2016 Large 2%
Also a day out event
welcome for the whole
family
Located on the
west side of
Melbourne, to
much of a hassle
going that far
The whole day is built on just
looking for chocolate Easter
eggs and small picnics
Good Friday
Appeals “Kids
Day Out”
3rd April 2016 Large 2%
Whole event is indoors,
no need to worry about
the weather
Free entry for kids
Cooped and
stuck indoors the
whole day,
My event takes advantage of the
wider space out doors
Good Friday
Appeals
“Charity gala”
3rd of April 2016 Large 2%
High end charity event
Televised
Know to have lots of
artist preform on the
night
More expensive
event to go to for
a charity night
Less expensive for families to
attend than this higher end one
4.3 Event Sponsorship
Due to the scale of the event the help of these multiple sponsors can provide the needed
cost in order to begin the event. Sponsors such as Toys are Us, McDonalds, City of
Melbourne, cotton on kids, Sanatorium Health and Wellbeing, Bonds and State
Government of Victoria.
Sponsorship packages for the event include:
Gold Silver Bronze
Companies
Cost for each
package
50,000 25,000 10,000
Company logo to be
used on large
screens displayed at
the venue
✓
Acknowledgement
of thanks to sponsor
during the beginning
of the event
✓
Prominent display of
sponsor’s logo at
the event venue
✓ ✓
Company logo
featured on festival
invites
✓ ✓ ✓
Recognition on the
event's website and
a link to the
company's website
✓ ✓ ✓
Recognition in the
event program
✓ ✓ ✓
Logo and link on
website
✓ ✓ ✓
Merchandise to be
included in picnic
baskets
✓ ✓ ✓
4.4 Advertising & sales
Advertising and promotional strategy
Planned
promotion
/advertisin
g type
Promotional strategy
Expected business
improvement
Cost ($) Target date
Ticket
Giveaways
Quick and easy way to get
people interested in our
event. People love free
items or give a ways
Greater exposure
People will want to
enter the, missing
out on free tickets
can push people
into just buying
them
Free, though
we may miss
out on a
ticket sale
1 month prior
to the event
Media
advertising
/ TV or
radio
advertisem
ents
Have a created ad that will
be played multiple times in
one day
Greater exposure
Increase in ticket
sales
~ $3,000 or
more
2 months
prior to the
event
Mail outs
or emails
Families who receive mail
from the RCH or Good
Friday appeal will receive
brief event information
Greater exposure
Increase in ticket
sales
~5.00 for
brief event
print out
~ Free if
emailed
2 months
prior to the
event
SMS
Families who receive
messages from the RCH
or Good Friday appeal will
receive brief event
information
Greater exposure
Increase in ticket
sales
~ 60cents per
message
1 month prior
to the event
Online
advertising
Advertisement to be
created and posted into
multiple social media sites
such as Facebook, twitter,
instagram and many more
Greater exposure
Increase in ticket
sales
Free through
own page
3 months
prior to the
event
Social media strategy
Brand awareness:
Because this event is already linked to All For God Friday; Picnic At The Park and the fact
that they’re an already well-known charity “brand” or “group” all they really need to focus on
is creating a well put together marketing campaign through the use of social media.
Facebook
Advertising through Facebook by creating a Facebook page called “The Good Friday Picnic
At The Park”. This page will be one of the basic places of communication for the events
guests or people interested in the charity.
Twitter
Creating a twitter page that will constantly post updates during the lead up of the event.
Through the use of hash stags (AFGF) we will be able to monitor all other social media
platforms like instagram, Google+, Pinterest and many more
5. Human Resources Management
5.1 Skills Needed
Every member of the Marquez Event Industry will be a proud and passionate representative
for our company, all will have with the necessary skills to efficient work with any customer
needs, complaints and concerns.
Skills need including wages
Job title (all
jobs)
Pre-requisites Duties Paid/volunteer
Rate Per
Day
1 x Event co-
Must know how to
run / coordinate an
Help event manager to
coordinated and run the
Volunteer (Past
Event
Free
ordinator event event Management
Students)
20 x Staff
members
Has had experience
in working in an
event
Help with basic setup duties.
Clean up and event day
operations
Paid $85.00
30 x
volunteers
Has had experience
in working in an
event
Help with basic setup duties.
Clean up and event day
operations
Volunteer Free
30 x security
members
Must know how to
act on emergency
situations
On day security
measurements
Part of venue
hire
Free
20 x meet
and great
Great customer
service/ know how to
talk to people
Meet and greet incoming
patrons at gate 1
Volunteer Free
20 x event
ushers
Must have great
communication skills
Walk around assisting Volunteer Free
2 x
volunteer
coordinators
Know how to run
large groups of staff
member /volunteers
Help co-ordinate volunteers
for the event
Volunteer Free
2 x admin
personnel
Know how to use
excel
Create spread sheets with all
staff members and
volunteers working at our
event
Paid $100.00
Risk
manager
Must have
experience in risk
management
Manage risk through out
event
Paid $150.00
Marketing
manager
Know how to create
an efficient and
effective marketing
plan for the event
Help create and market the
festival
Paid $150.00
Finance
manager
Good at calculating
maths
Calculate any finance
matters through out festival
Paid $125.00
Audio visual
tech
manager
Has at least basic
knowledge of tech
equipment
In charge of all audio visuals
and audio during event
Free (part of
venue)
Free
Total cost per day $610.00
Key Performance indicators
Job Title Key Performance Indicators Performance Standard
Event manager
Check up on all staff members and
their progress every 3 hours during
the event day
Proficient
Event Co-
ordinator
Check up on all staff members every 1
and a half hours during the event day
Proficient
Finance manager
To make sure the event the event
doesn’t go over budget
Proficient
Marketing
Manager
To get at least 1000 people to attend
the event
Proficient
Waste
management
100% of waste located in the venue
must be picked up an cleaned
Proficient
Venue Staff
To be able to assist patrons with any
of their needs
Competent
Meet and Great Great all of the customers with a smile Competent
Monitoring performance
Job Title Method used to monitor performance
Provide Feedback (aim should be
excellence in performance)
Event manager
Have created a checklist when ever a
task has been done
3rd
party reports
Event Co-
ordinator
Have created a checklist when ever a
task has been done
3rd
party reports
Finance manager
To have left over money for the charity
donation
Formal feedbacks
Marketing
Manager
The amount of patrons that
attend/arrive at the event
Observations
Waste
management
Amount of rubbish left at the venue
during the end of the event
Observations
Venue Staff Patron surveys Observations
Meet and Great Patron surveys Observations
6. FINANCIAL ANALYSIS
6.1 Financial Goals and Objectives
Goal 1:
Raise $100,000 for the good Friday
appeal by the event of the event
Objective 1:
Gain $80,000 2 months before the event
Objective 2:
Gain $60,000 5 months before the event
Goal 2:
Gain a minimum $50,000 donations 6
months before the event
Objective 1:
Get a minimum of 6 sponsors by the end of the
event
Objective 2:
Gain $5,000 by the first 2 months
6.2Financial Assumptions
Due to the scale of the event we hope to receive at least
Marquez event organization will first begin by collecting a $50,000 loan from out local bank
branch. We will then pay off within the planning and conclusion of our event (within the 12
months prior to the event). Collecting sponsors will also help cover the initial costs we need
in order to fully begin the process of hiring artists and supplies
Please refer to Appendix 3 for the cash flow statement
7. RISK ANALYSIS
Marquez event industry focuses highly on the safety and wellbeing of any staff member,
volunteer and patron that attend our event. Within the process of creating our event or
festival we aim to apply policies that help minimize any risk or threat that may occur.
Major risks to look out for
Children get hurt, injured or lost through the event.
One of the biggest risks that we’ll have to look out for when running this festival is the
amount of children that’ll be running around and having fun. Without proper watch or care
over these kids they can easily be lost within the grounds or even injured within one of the
events activities (specially the bouncy castle).
In order to minimize any of these from happening we will make sure to have properly
trained staff members separated around the festival looking out for any kids that may look
like they are in distress. In order to minimize injuries on the bouncy castles we will also
make sure to minimize the amount of children using it at the same time and twill not be
allowed on unless they have parental supervision.
Environmental risks:
Unsuitable weather conditions
Due to this event being out door, the weather becomes a very important factor in managing
any risks that occur. Extremely hot weather can cause dehydration, heat exhaustions and
even heat stroke; where as cold and rainy weather can cause flus and sicknesses.
In order to minimize any risk we will make sure to constantly monitor weather activity
through Melbourne’s bureau of meteorology website and be prepared for any contingency
procedures that may arise (most likely for rainy weather).
In order to minimize discomfort in the heat, some area of the festivals will contain water
stations where patrons are welcome to refill water bottles. Umbrellas may also be sold if
needed be.
*Please refer to Appendix for more information
Appendices
Appendix 1
Event Timeline
12 months 11 months 10 months
 Set up home office
 Buy office furniture
 Place ads on seek.com
 Begin interview process
 Manage finances
 Book venue
 Seek sponsors
 Hire Marketing co-ordinator
 Event Co-ordinator
 Book entertainment
 Identify target market
 Seek the needed staff
members
 Begin to locate sponsors
 Begin to hire artists and
performers
 Hire food and drink trucks for the
event
9 months 8 months 7 months
 Begin to start marketing
campaign on social media
 Begin creating poster materials
 Hire waste management team  Begin marketing and attracting
patrons
 Begin ticket sales
6 months 5 months 4 months
 Hire theming items
 Achieve second financial goal
 Confirm / double check venue
bookings
 Confirm all sponsors
 Permit approvals completed
3 months 2 months 1 month
 Begin hiring staff members
 Begin hiring volunteers
 Begin email invites for patrons
 Hire face painters
 Hire bouncy castles
 Hire event clowns
 Begin ticket give away
 Hire large, waste and recycling
bins
 SMS reminder to subscribed
members
4 weeks 3 weeks 2 weeks
 TV interview to promote event
 Letter box promotions
 Ticket giveaways
 More social media adverting
 Volunteer and staff training
 Communicate with performers and
artist about event running sheets
1 weeks 6 days 5 days
 Double check / confirm food
truck bookings
 Hire extra waste bins
 Final marketing – ticket
giveaways
4 days 3 days 2 days
 Print out necessary signage for
venue
 Double check all required
items before bump in date
 Theming designs put up and
completed
 Received hire tables and chairs
1 day Day of Event
 Final event set up
 Testing of audio and visuals
 Add all signage
 Sponsor signage
 Artists arrive
 Food trucks arrive
 Performers arrive
 Final event clean up and
preparation
After the event
 Pay wages
 Bump out
 Complete final finances
 Event clear up
 Give donations
 View event responses / likes on website
Appendix 2
Site Map
Appendix 3
Quote from supplier
Sidney Myer Music Bowl Testimonials / Reviews
“Massive” – easy to spend all day here as the area is so peaceful and serene when there
isn’t a function on. Its set out well. I’d come again
“Awesome” – this place is amazing. Holds so many people, great acoustics. Saw you me
at six, twenty-one pilots and paramour here. You can see everything, awesome venue.
“great venue for musical events” – love the fact you can enjoy excellent music and even
ballet for free. Fun to sit on the grass and have a picnic with friends before the show.
All reviews are provided by the trip advisor website
http://www.tripadvisor.com.au/Attraction_Review-g255100-d258076-Reviews-
Sidney_Myer_Music_Bowl-Melbourne_Victoria.html
Appendix 4
Stakeholder list
Name Role Company Contact Phone
Earl Marquez Event Manager Marquez event
industry
0424313122
Peter James Co – organizer William Angliss 0423131311
Max Waters Staff member Marquez event
industry
0423145268
Alan Andrews Staff member Marquez event
industry
0427812324
Jack Williams Staff member Marquez event
industry
0483823732
Julian Park Staff Member Marquez event
industry
0438923739
Peter Quill Volunteer William Angliss
Student
0483727445
Bruce Anderson Volunteer William Angliss
Student
0432987435
Jason Parks Volunteer William Angliss 0487435393
Paula wake Volunteer William Angliss 0465564569
Ian Case Audio visuals Arts centre Melbourne 0436273622
Phillip Craig Audio visual manager Arts centre Melbourne 0423423425
Amy Wise Food Trucks provider Foods are us 0434542325
Dillon run Food Trucks provider Happy camper pizza 0452635488
Ross Pickering Food Trucks provider Foods are us 0435264899
Rachelle green Food Trucks provider Mr. Burger 0436238433
Danna Wills Food Stalls Provider Drinks are us 0473487343
David wall Entertainment Top bands 0487643786
Hank lows Entertainment Billboards 0438764387
Jina hike Entertainment Musictv 0487364873
Phillipa wile Jumping castle
installer
Entertainment Oz 0437278499
Appendix 5: Cash Flow statement
Appendix 6
Running Sheet
Event date: 28th February 2016
Bump in 28th February – bump out 28th February
Date Time Action Responsibility
Contact
phone
28/2/2017 6:00z Bump in begins Earl Marquez 0424727366
28/2/2017 7:00 Staff members arrive Alex Work 0452678900
28/2/2017 7:30 Volunteer groups begin to arrive
Earl
Marquez/
Alex Work
0453543211
28/2/2017 8:00
Food drinks and vendors begin to arrive
Bouncy castles arrive
Allan Barry 0478987754
28/2/2017 9:00 Final stage preparation Luke finish 0490987866
28/2/2017 10:00 AV final testing Paul white 0476576567
28/2/2017 10:20 Host, artist and performers begin to arrive Earl Marquez 0424727366
28/2/2017 10:30 Patrons and guest begin to arrive Alex Work 0424395843
28/2/2017 11:00 Hamish and Andy take the stage Earl Marquez 0424727366
28/2/2017 11:10 First performance begins Jenna Homes 0435454667
28/2/2017 13:00 Performances continue Jenna Homes 0435454667
28/2/2017 15:30 Final performances Jenna Homes 0435454667
28/2/2017 16:30 Thank you speeches Earl Marquez 0424727366
28/2/2017 17:00 Festival concludes Earl Marquez 0424727366
28/2/2017 17:10 Patrons begin to leave Alex Work 0424395843
28/2/2017 17:20 Bump out begins Alex Works 0424395843
28/2/2017 17:30
Waste management team and staff begin to
clean up
Alex Works 0424395843
28/2/2017 17:40 Food and drink trucks leave Alan Barry 0478987754
28/2/2017 18:30 Clean up and bump out concludes Earl Marquez 0424727366
Appendix 7
Risk identification key
Risk identification table
Risk
#
Risk
Description
Consequence Current
Controls
Likelihood
(Letter A-
E)
Consequence
(Number 1-5)
Accept
/
Reject
(A or
R)
Responsibility
Financial
1 Not receiving money to
run the event
No funds mean no money to
run the event
Have multiple sponsors for
the event
A 2 A Event manager
2 Over budgeting Having no money to purchase
the needed equipment
Checklist or spread sheets
to prevent over spending
D 3 R Finance manager
3 Damage to the venue
or grounds
Repair cost Insurance B 3 A Event manager
Operational
1 Staff members injure
themselves during the bump in
Damaging muscle or joints in your
body
Proper training
Working in couples
C 3 A Event manager
2 Kids get lost or injuring
themselves during the event
Distressed upset parents More volunteers around to look after kids
why in the activities
C 3 A Event staff
3 Food poisoning during the
event
Sickness or even death Proper storage of food at all times D 3 A Food providers and
OHS manager
Social
1 Discrimination within the
festival
Unhappy staff members Anonymous letter box to let staff know D 2 A Event manager
2 Sexual harassment Termination of employment Complaint boxes that will constantly be
checked
D 2 A Event manager
3 Improper OHS policies Fines or people getting injured while
at work
Improvement notices to individuals with
specific tasks
D 2 A OHS Manger
Technological
1 Audio and visual equipment
malfunctions
Artists and patrons getting annoyed Have tech manager onsite at all times B 2 A Technology
professional
2 Tickets aren’t sold properly
online
Patrons may be loosing money, bad
reputation
Make sure websites are currently updated
to prevent so
C 2 A Marketing team
Human Resources
1 Discrimination in hiring staff Fines and penalties Having a well detail job description of every
job role
D 2 A Event Manager
2 Lack of training for the staff
member
Unreliability when performing jobs Proper inductions and training before the
event
C 1 A Event Manager
3 Loss of staff members Low employee morale in the work
place
Providing a positive workplace C 1 A Event Manager
Environmental
1 Weather issues on the day
(too hot, too cold)
Patrons may become very
uncomfortable and may want to
leave
Constant weather checks through the
bureau of weather. Prepare contingency
plan
B 3 A Event team (weather
check-ups)
2 Littering rubbish in the festival
venue
Venue manager may not want the
event to be held there again
Staff members to be trained to pick up any
waste when seen
B 1 A Waste management
3 Dropping cigarette butts
around the venue
Damage to the venue or may even
cause fires at worst case
Smoking inside the venue is to be prohibited B 3 A Event staff
1 Discrimination in hiring staff Fines and penalties Having a well detail job description of every
job role
D 2 A Event Manager
2 Lack of training for the staff
member
Unreliability when performing jobs Proper inductions and training before the
event
C 1 A Event Manager
3 Loss of staff members Low employee morale in the work
place
Providing a positive workplace C 1 A Event Manager
Environmental
1 Weather issues on the day
(too hot, too cold)
Patrons may become very
uncomfortable and may want to
leave
Constant weather checks through the
bureau of weather. Prepare contingency
plan
B 3 A Event team (weather
check-ups)
2 Littering rubbish in the festival
venue
Venue manager may not want the
event to be held there again
Staff members to be trained to pick up any
waste when seen
B 1 A Waste management
3 Dropping cigarette butts
around the venue
Damage to the venue or may even
cause fires at worst case
Smoking inside the venue is to be prohibited B 3 A Event staff
Appendix 8
Sustainability
Stakeholders affected by the policy
Due to the large scale of this festival these waste management policies and plans will not only
affect our festivals actions but as well as a couple of our stakeholders.
These Stakeholders may include:
 Staff members
 Volunteers
 Marketing team
 Food suppliers / stall holders
 City of Melbourne
 Waste management team
Each stakeholder plays a major role in making our sustainability a success and was each
consulted through the hiring process.
Appropriate Policy Strategies
Despite massive growths of communicational technology within the year, the demand for paper
is still on the rise. In order for us to immediately be a more sustainable event we will first
communicate all of our planned policies and strategies through each of our current staff
members, volunteers and event suppliers. It will then be monitored regularly by the use of
created checklists and employee feedbacks.
Paper usage at the office
In order to minimize paper wastage in the office, we will make sure to increase the amount of
recycling bins in and around our workplace. More bins around will hopefully prevent any
unnecessary littering or throwing perfectly usable paper in the waste bin.
Paper printings will also be kept to a minimum by having multiple signage’s near office printers
to alert and inform each of our staff members. Paper reports and event documents only be
passed through emails
Anything that can easily be accessed or done online such as sending emails or paper reports will
be passed through emails. By also having signage next to printers we hope people will be able to
abide by them.
Strategies within hiring Staff and Volunteers
In order to minimize paper wastage, all hiring processes and job opportunities for the upcoming
festival will be advertised only though online job opportunity websites such as seek.com and in
some cases advertising in social media sites like Facebook.
Marketing Team and equipment
Marketing will also be in the same case with paper management. Only the necessary sheets will
be printed out such as the required advertising posters and banners. With that in mind we still
plan to use as much recyclable papers in these processes
During the festival day
In order for us to minimize any type of wastage during our event we will provide multiple bins
and recycling bins that will not only be easily accessible to everyone one but will also be located
in multiple areas.
Also having trained staff members and volunteers to go about picking up any type of litter they
find is also a good way to keep the venue looking clean and healthy.
Picnic and food truck cutlery
In regards to food trucks, we will communicate with these groups and have them agree on
selling their food items on cardboard plates with sustainable cardboard cutlery. This will
minimize any harmful waste used by plastic plates and make it easier to dispose of.
Clean up
During clean up all waste will then be gathered and put into proper waste management bins to
reduce any waste left by the festival attendees. All paper and other waste will then be properly
disposed off.
Mitigation strategies
Responsibilities
Over all each and every staff member who work with our event group will be responsible in
being as sustainable as they can. All other waste related responsibilities will fall on the event
waste manager
Time Frame
Most of the tasks that will need to be done for these policies don’t take to long to complete. It
can easily be done a month or so into the events preparation. Though paper recycled posters or
banners may take a longer time to create due to other costs of making them.
12 months before event Purchase recycled paper
Have purchased extra recycling bins for the
office
6 months before event Induction on waste policies to staff members
and volunteers
5 months before event Complete signage creations
Hire paper disposal bins
Event day: beginning Hire more recycling and waste bins
Event day: conclusion Final clean up and proper waste disposal
Costs
 Large bin hires for the festival may vary in sizes, must contact cleaning / waste services in
order to finalize pricing
 Paper food trays range from 500 pieces for $53.90 (green pack website)
 Recycled paper for marketing and other needs may vary in quantity, must contact
services in order to finalize costs
Appendices include
 Program

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Completed Event Bid

  • 1. All For Good Friday; Picnic At The Park
  • 2. INDEX EVENT SUMMARY PAGE 1 EVENT CONCEPT VISION STATEMENT MISSION STATEMENT GOALS AND OBJECTIVES EVENT STRUCTURE, ACTIVITIES, PROGRAM PAGE 2 STAFF AND VOLUNTEERS VENUE STAKEHOLDERS EXCECUTION OFTHE DAY THEMING PERMIT REQUIREMENTS SUSTAINABLE PRACTICES ENTERTAINMENT EVENT TICKETING MARKETING ANALYSIS PAGE 3 TARGET MARKETS CUSTOMER DEMOGRAPHICS GOALS AND OBJECTIVES MARKETING STRATEGY COMPETITOR ANALYSIS TABLE SPONSORSHIP ADVERTING AND SALES SOCIAL MEDIASTRATEGY HUMAN RESOURCES PAGE 5 SKILLS NEEDED AND WAGES PERFORMANCE INDICATORS MONITORING PERFORMANCE FINANCIAL ANALYSIS PAGE 8 GOALS AND OBJECTIVES FINANCIAL ASSUMPTION RISK MANAGEMENT PAGE 8 MAJOR RISKS APPENDICIES PAGE 8 TIMELINE SITE MAP QUOTE FROM SUPPLIER / TESTIMONIALS STAKEHOLDER LIST CASHFLOW STATEMENT RUNNING SHEET RISK MATRIX AND CONSEQUENCES KEY SUSTAINABILE PRACTICES
  • 3. 1. Event Summary All For Good Friday; Picnic At The Park Event Concept All For Good Friday: Picnic At The Park is a special event being held on the 28th of April 2017. “All for Good Friday; Picnic At The Park” is a one-day music and food festival designed to raise money for The Good Friday Appeal. All will have the option of either purchasing a picnic basket or purchasing the mouth-watering food provided by the various food trucks that will be on-site. The children will be kept entertained by the fun filled activities such as face painting, balloon making and the inflatable castle. All this will be accompanied by special guest performances by local Australian artists Vanessa Amorossi and Anthony Callea but the highlight of the evening will be the hosts Hamish and Andy who will provide a night full of comedy and fun to bring the event alive, whilst also assisting to emphasise the importance of raising money for the Good Friday Appeal. Vision Statement All For Good Friday: Picnic At The Park will provide a day of fun filled activities for all the family to enjoy whilst also focussing on raising awareness and funds for the Good Friday Appeal. Mission Statement All For Good Friday: Picnic At The Park will inspire and motivate individual’s to come together and help gain much needed attention and funds for the Good Friday Appeal at the Sidney Myer Music Bowl. Its vibrancy and fun filled activities will leave an everlasting impression for all to remember. 1.2 Goals and Objectives Goal 1: Increase awareness for the good Friday appeal Objective 1: Get a minimum of 1000 guest to subscribe to the Good Friday Appeal news letter Objective 2: Have a minimum of 100 likes on our social media pages by the end of the event Goal 2: To have a successful running event Objective 1: At least 80% of our feed back form must contain positive feed back Objective 2: Sell a minimum of 600 tickets in the first 4 weeks of ticket sales
  • 4. 2. EVENT STRUCTURE, ACTIVITIES AND PROGRAM Planning for the “All For Good Friday; Picnic At The Park” will begin 12 months prior to the event date. Marquez event industry will begin by setting up a home office. The owner of Earl’s event is also the event manager. The event manager will setup a home office in order to save costs. Many items will need to be purchased such as multiple office furniture, a laptop and Internet connection, printers and office equipment. Marquez Event Industry will also require numerous staff members for this event such an event co-ordinator, marketing manager, finance manager and multiple volunteer workers. The venue will then provide us with the needed staff members, audio and visual manager for the staging equipment they have, and security guards for the event Staff / Volunteers Once the office is set up the Event Manager will need to begin work on identifying the staff required in order to begin advertising for the appropriate positions. Staff members will be chosen through submitted resumes and references. Once the appropriate candidates have been identified the interview process will take place and Completed within two weeks. Successful candidates will then begin working on the event 6months before the event commences Volunteers will be chosen through multiple volunteering websites such as “I need helpers” and “event Work force” (Volunteers will not be sourced until a month prior to the event.). Once chosen, they will then be given an area to work in (setup team, on day team, meet and great team etc.) and be taught the proper staff / volunteer protocols. Venue Sidney Myer Music Bowl Location: Kings Domain, Linlithgow Ave The venue chosen for this event will be the Sidney Myer music bowl, due to the fact it is a large enough venue to hold a small-scale festival with a few thousands of people (~10,000 people). The venues high-level layout makes it the ideal place to hold this large event. Ideally the venue already comes with a ready made stage with 3 phase power, speakers system, prepared stalls for VIP attendees and a exceptionally big lawn area. As guest walk through the gate they will be greeted by brightly coloured food trucks, wide range of activities and plenty of space to put our their picnic mats and baskets (which can also be purchased at the grounds). Food trucks will be located in the left side of the venue. All kids activities will be located on the right and portable toilets located at the back. *Please refer to Appendix 2 for site map
  • 5. Stakeholder Contact list For further information, please see refer to Appendix 3 for the stakeholder contact list Execution of the day Bump in will commence at 8:00 am (further details refer to Appendix for the running sheet) Staff, volunteers, Food trucks and other suppliers (Inflated bouncy castles, tables) begin to arrive and prepare their final preparations and clean up before the attendees arrive. Upon arrival of the attendees, patrons will have their tickets marked off and then will be welcomed in as they pass through entrance gate. Once in the grounds they’ll be greeted by various meet and greet volunteers who will then provide them with the day’s program. As they walk through, patrons will be welcomed into a vibrant spring feeling venue with multiple rustic picnic tables and giant promotional umbrellas scattered around the area. As they explore the venue, patrons will also be embraced by the various aromas of food trucks we have serving different cuisines. Children will then begin to get excited by the giant bouncy castles and face painters we have at the children’s area (where they can go before they decide to pick a spot in the grass area). Once all of the patrons have begun to sit down and enjoy themselves, the event manager Earl Marquez will then take the stage and begin to thank the thousands families and patrons that chose to come to the event and help join the cause of raising money for the charity. After a brief speech Earl will then begin to introduce and welcome in the host for the day. Hamish and Andy will be applauded into the stage and the first artist will then introduced and begin the performances. As each of the artists perform, guests and patrons are welcome to then go and visits the kids area or buy more food. As it reaches 3:30 the final performances take the stage for the last hour until 4:30 where Earl will then take the stage once more to begin the conclusion of the event. A short speech will be said to thank all the staff, volunteers, performers and guests that help make the event happen. As it reaches 5:00 the event will then conclude and patrons will then begin to start heading back out of the venue, where they will be thanked by the meet and greet staff as they walk out. Final event clean up will then commence (further details refer to Appendix for the running sheet)
  • 6. Theming This event will focus highly on a springtime design with brightly coloured designs and wooden decorations. Giving the essence of freshes in the summer Guest will be able to walk into the venue and find various bright coloured picnic mats and large coloured umbrellas (if necessary) accompanied by various wooden picnic tables and stools located around the food sections of the venue/festival Permits required Food truck Permits Register or notify your temporary and mobile food premises with one council in order to operate anywhere in Victoria, and Lodge a statement of trade (SOT) to let all relevant councils know where and when you will be trading in their districts. Food act 1984 under the act, food business owners are legally responsible to ensure that food sold to customers is safe and suitable to eat Sustainable Practices Being sustainable is one of the main focuses in running the event. Within the process of creating the festival policies that help minimize any paper wastage and usage, as well as increase the use of recycling bins will be applied. These polices will not only be used in the planning stage but also throughout the whole event. For further information, please see refer to Appendix 8 for the sustainability plan Entertainment Entertainment for the day will commence at around 11:30am where the guest will be introduced to their host’s Hamish and Andy. Each performer will then be introduced by them and take the stage, each having 30 - minute performances with 15-minute breaks before next performances. During each break the guest will have the chance walk about the venue and view our other forms of entertainment. Various singers and performers include that will perform on the say include Anthony Callea, Vanessa Amorosi, Harrison Craig, Steve Clisby, Tim Campbell and Taylor Henderson. The event will also include dance performances by “BKODE” and past Australia’s got talent winners “Justice Crew” Day host for this event t will be Hamish And Andy. Other forms of entertainment for the day will include hired Face painters to paint children’s faces, Clowns, Multiple bouncy castles and Balloonists (making animal balloons). Though children will need to have parental guidance before receiving face paint or entering the bouncy castles
  • 7. Ticketing Type Ticket inclusions Price Early Bird – Family 1 2 x adults 2 x kids (between ages 6 - 12) Entrance to festival Designated stall seats Stall wristbands Free face paint for kids Free Bag of snacks $200.00 Early Bird – family 2 (For a smaller family) 2 x adult 1 x child (between ages 6 – 12) Entrance to festival Designated stall seats Stall wristbands Free bag of snacks $160.00 General admission Entrance to festival $80.00 adults $40.00 child Free for kids under 5 Family admission 2 x adults 2 x kids Entrance to festival $240.00 Family admission 2 2 x adult 1 x child (between ages 6 – 12) Entrance to festival $200.00 3. Market Analysis 3.1 Target Markets Family focused and budget conscious shoppers Usually consisting of two persons who are in a marriage, have one or more children (of any age) and are usually resident in the same household. The family also includes any number of other related individuals living in the same house. Men around the age of 29 years and women 27 years who are price sensitive and usually buy the best value for their money. They may be more attracted to variety, as well as brands that resonate well with their family members.
  • 8. Variety and benefit seekers Aimed for their crave of personal experience and usually people who tend to love going out to various music / food events and meeting new people E.g. People within the ages of 5 – 50 (gen z to gen x) Melbourne Locals People currently visiting Melbourne and generally the locals or people who are generally living close to the city or can get to the city (venue in ease) Customer demographics Families and Couples Variety seekers (18 – late 30s) Melbourne locals Gender – Male and Female Ethnicity – May Vary Age – 20s to 50s Location – Melbourne Children - May vary Lifestyle – May vary Occupation – May vary Gender – Male and Female Ethnicity – May Vary Age – 18 to 30s (young adults) Location – Melbourne Children – May or may Lifestyle – May Vary Occupation - May vary Gender – Male and Female Ethnicity – May Vary Age – Any Location –Melbourne Children - May vary Lifestyle – May vary Occupation - May vary 4.1 Goals and Objectives Goal 1: To have a minimum of 1,000 likes on our Facebook page Objective 1: Receive 100 good reviews 2 days after the event on the event website Objective 2: Add 1 website link on all marketing material (posters, invites etc.) to encourage website view Goal 2: Sell 80% of tickets 1 month before the day of the event Objective 1: Sell a minimum of 1,000 of the early bird tickets 3 months before the event Objective 2: Sell 50% of the tickets 2 months before the event
  • 9. 4.2 Marketing Strategies Marketing activity/milestone Person responsible Date of expected completion Cost ($) Success indicator Print out event poster or banners for event Marketing manager September, six months before the event Minimum of $7.00, gradual increases due to how many copies and how large Amount of likes on our event page Create news paper advertisement Marketing manager Late December early January Minimum of $50 depending on newspaper company Compare Ticket sales to see if they increased Have a TV or Radio interview to promote the event Marketing manager January, one month before the event commences just to raise more awareness Minimum $3000 Compare Ticket sales to see if they increased Free general admission ticket give away to the public through our social media pages, TV and radio appearances Marketing manager January, one month before the event commences just to raise more awareness Free once we get the TV or radio spots Compare Ticket sales to see if they increased Create social media pages for the event (Facebook, instagram, twitter) Marketing manager and social media director September, six months before event Free depending on which social media site Increase in page likes, re tweets and share on those platforms
  • 10. Competitor analysis table Competitor Established date Size Market share (%) Strengths Weaknesses Point of Difference Dinosaurs showcase event Saturday 27th February 2016 Large 2% Cheap entry for event Located at the Melbourne museum so its reasonable easy to get too Only for people interested in dinosaurs and maybe kids More of an exhibition where mine is a festival Good Friday Appeals “Cadbury Easter Egg Hunt” 25th March 2016 Large 2% Also a day out event welcome for the whole family Located on the west side of Melbourne, to much of a hassle going that far The whole day is built on just looking for chocolate Easter eggs and small picnics Good Friday Appeals “Kids Day Out” 3rd April 2016 Large 2% Whole event is indoors, no need to worry about the weather Free entry for kids Cooped and stuck indoors the whole day, My event takes advantage of the wider space out doors Good Friday Appeals “Charity gala” 3rd of April 2016 Large 2% High end charity event Televised Know to have lots of artist preform on the night More expensive event to go to for a charity night Less expensive for families to attend than this higher end one
  • 11. 4.3 Event Sponsorship Due to the scale of the event the help of these multiple sponsors can provide the needed cost in order to begin the event. Sponsors such as Toys are Us, McDonalds, City of Melbourne, cotton on kids, Sanatorium Health and Wellbeing, Bonds and State Government of Victoria. Sponsorship packages for the event include: Gold Silver Bronze Companies Cost for each package 50,000 25,000 10,000 Company logo to be used on large screens displayed at the venue ✓ Acknowledgement of thanks to sponsor during the beginning of the event ✓ Prominent display of sponsor’s logo at the event venue ✓ ✓ Company logo featured on festival invites ✓ ✓ ✓ Recognition on the event's website and a link to the company's website ✓ ✓ ✓ Recognition in the event program ✓ ✓ ✓ Logo and link on website ✓ ✓ ✓ Merchandise to be included in picnic baskets ✓ ✓ ✓
  • 12. 4.4 Advertising & sales Advertising and promotional strategy Planned promotion /advertisin g type Promotional strategy Expected business improvement Cost ($) Target date Ticket Giveaways Quick and easy way to get people interested in our event. People love free items or give a ways Greater exposure People will want to enter the, missing out on free tickets can push people into just buying them Free, though we may miss out on a ticket sale 1 month prior to the event Media advertising / TV or radio advertisem ents Have a created ad that will be played multiple times in one day Greater exposure Increase in ticket sales ~ $3,000 or more 2 months prior to the event Mail outs or emails Families who receive mail from the RCH or Good Friday appeal will receive brief event information Greater exposure Increase in ticket sales ~5.00 for brief event print out ~ Free if emailed 2 months prior to the event SMS Families who receive messages from the RCH or Good Friday appeal will receive brief event information Greater exposure Increase in ticket sales ~ 60cents per message 1 month prior to the event Online advertising Advertisement to be created and posted into multiple social media sites such as Facebook, twitter, instagram and many more Greater exposure Increase in ticket sales Free through own page 3 months prior to the event Social media strategy Brand awareness: Because this event is already linked to All For God Friday; Picnic At The Park and the fact that they’re an already well-known charity “brand” or “group” all they really need to focus on is creating a well put together marketing campaign through the use of social media.
  • 13. Facebook Advertising through Facebook by creating a Facebook page called “The Good Friday Picnic At The Park”. This page will be one of the basic places of communication for the events guests or people interested in the charity. Twitter Creating a twitter page that will constantly post updates during the lead up of the event. Through the use of hash stags (AFGF) we will be able to monitor all other social media platforms like instagram, Google+, Pinterest and many more 5. Human Resources Management 5.1 Skills Needed Every member of the Marquez Event Industry will be a proud and passionate representative for our company, all will have with the necessary skills to efficient work with any customer needs, complaints and concerns. Skills need including wages Job title (all jobs) Pre-requisites Duties Paid/volunteer Rate Per Day 1 x Event co- Must know how to run / coordinate an Help event manager to coordinated and run the Volunteer (Past Event Free
  • 14. ordinator event event Management Students) 20 x Staff members Has had experience in working in an event Help with basic setup duties. Clean up and event day operations Paid $85.00 30 x volunteers Has had experience in working in an event Help with basic setup duties. Clean up and event day operations Volunteer Free 30 x security members Must know how to act on emergency situations On day security measurements Part of venue hire Free 20 x meet and great Great customer service/ know how to talk to people Meet and greet incoming patrons at gate 1 Volunteer Free 20 x event ushers Must have great communication skills Walk around assisting Volunteer Free 2 x volunteer coordinators Know how to run large groups of staff member /volunteers Help co-ordinate volunteers for the event Volunteer Free 2 x admin personnel Know how to use excel Create spread sheets with all staff members and volunteers working at our event Paid $100.00 Risk manager Must have experience in risk management Manage risk through out event Paid $150.00 Marketing manager Know how to create an efficient and effective marketing plan for the event Help create and market the festival Paid $150.00 Finance manager Good at calculating maths Calculate any finance matters through out festival Paid $125.00 Audio visual tech manager Has at least basic knowledge of tech equipment In charge of all audio visuals and audio during event Free (part of venue) Free Total cost per day $610.00
  • 15. Key Performance indicators Job Title Key Performance Indicators Performance Standard Event manager Check up on all staff members and their progress every 3 hours during the event day Proficient Event Co- ordinator Check up on all staff members every 1 and a half hours during the event day Proficient Finance manager To make sure the event the event doesn’t go over budget Proficient Marketing Manager To get at least 1000 people to attend the event Proficient Waste management 100% of waste located in the venue must be picked up an cleaned Proficient Venue Staff To be able to assist patrons with any of their needs Competent Meet and Great Great all of the customers with a smile Competent Monitoring performance Job Title Method used to monitor performance Provide Feedback (aim should be excellence in performance) Event manager Have created a checklist when ever a task has been done 3rd party reports Event Co- ordinator Have created a checklist when ever a task has been done 3rd party reports Finance manager To have left over money for the charity donation Formal feedbacks Marketing Manager The amount of patrons that attend/arrive at the event Observations Waste management Amount of rubbish left at the venue during the end of the event Observations Venue Staff Patron surveys Observations Meet and Great Patron surveys Observations
  • 16. 6. FINANCIAL ANALYSIS 6.1 Financial Goals and Objectives Goal 1: Raise $100,000 for the good Friday appeal by the event of the event Objective 1: Gain $80,000 2 months before the event Objective 2: Gain $60,000 5 months before the event Goal 2: Gain a minimum $50,000 donations 6 months before the event Objective 1: Get a minimum of 6 sponsors by the end of the event Objective 2: Gain $5,000 by the first 2 months 6.2Financial Assumptions Due to the scale of the event we hope to receive at least Marquez event organization will first begin by collecting a $50,000 loan from out local bank branch. We will then pay off within the planning and conclusion of our event (within the 12 months prior to the event). Collecting sponsors will also help cover the initial costs we need in order to fully begin the process of hiring artists and supplies Please refer to Appendix 3 for the cash flow statement
  • 17. 7. RISK ANALYSIS Marquez event industry focuses highly on the safety and wellbeing of any staff member, volunteer and patron that attend our event. Within the process of creating our event or festival we aim to apply policies that help minimize any risk or threat that may occur. Major risks to look out for Children get hurt, injured or lost through the event. One of the biggest risks that we’ll have to look out for when running this festival is the amount of children that’ll be running around and having fun. Without proper watch or care over these kids they can easily be lost within the grounds or even injured within one of the events activities (specially the bouncy castle). In order to minimize any of these from happening we will make sure to have properly trained staff members separated around the festival looking out for any kids that may look like they are in distress. In order to minimize injuries on the bouncy castles we will also make sure to minimize the amount of children using it at the same time and twill not be allowed on unless they have parental supervision. Environmental risks: Unsuitable weather conditions Due to this event being out door, the weather becomes a very important factor in managing any risks that occur. Extremely hot weather can cause dehydration, heat exhaustions and even heat stroke; where as cold and rainy weather can cause flus and sicknesses. In order to minimize any risk we will make sure to constantly monitor weather activity through Melbourne’s bureau of meteorology website and be prepared for any contingency procedures that may arise (most likely for rainy weather). In order to minimize discomfort in the heat, some area of the festivals will contain water stations where patrons are welcome to refill water bottles. Umbrellas may also be sold if needed be. *Please refer to Appendix for more information
  • 19. Appendix 1 Event Timeline 12 months 11 months 10 months  Set up home office  Buy office furniture  Place ads on seek.com  Begin interview process  Manage finances  Book venue  Seek sponsors  Hire Marketing co-ordinator  Event Co-ordinator  Book entertainment  Identify target market  Seek the needed staff members  Begin to locate sponsors  Begin to hire artists and performers  Hire food and drink trucks for the event 9 months 8 months 7 months  Begin to start marketing campaign on social media  Begin creating poster materials  Hire waste management team  Begin marketing and attracting patrons  Begin ticket sales 6 months 5 months 4 months  Hire theming items  Achieve second financial goal  Confirm / double check venue bookings  Confirm all sponsors
  • 20.  Permit approvals completed 3 months 2 months 1 month  Begin hiring staff members  Begin hiring volunteers  Begin email invites for patrons  Hire face painters  Hire bouncy castles  Hire event clowns  Begin ticket give away  Hire large, waste and recycling bins  SMS reminder to subscribed members 4 weeks 3 weeks 2 weeks  TV interview to promote event  Letter box promotions  Ticket giveaways  More social media adverting  Volunteer and staff training  Communicate with performers and artist about event running sheets 1 weeks 6 days 5 days  Double check / confirm food truck bookings  Hire extra waste bins  Final marketing – ticket giveaways
  • 21. 4 days 3 days 2 days  Print out necessary signage for venue  Double check all required items before bump in date  Theming designs put up and completed  Received hire tables and chairs 1 day Day of Event  Final event set up  Testing of audio and visuals  Add all signage  Sponsor signage  Artists arrive  Food trucks arrive  Performers arrive  Final event clean up and preparation After the event  Pay wages  Bump out  Complete final finances  Event clear up  Give donations  View event responses / likes on website
  • 23. Appendix 3 Quote from supplier Sidney Myer Music Bowl Testimonials / Reviews “Massive” – easy to spend all day here as the area is so peaceful and serene when there isn’t a function on. Its set out well. I’d come again “Awesome” – this place is amazing. Holds so many people, great acoustics. Saw you me at six, twenty-one pilots and paramour here. You can see everything, awesome venue. “great venue for musical events” – love the fact you can enjoy excellent music and even ballet for free. Fun to sit on the grass and have a picnic with friends before the show. All reviews are provided by the trip advisor website http://www.tripadvisor.com.au/Attraction_Review-g255100-d258076-Reviews- Sidney_Myer_Music_Bowl-Melbourne_Victoria.html
  • 24. Appendix 4 Stakeholder list Name Role Company Contact Phone Earl Marquez Event Manager Marquez event industry 0424313122 Peter James Co – organizer William Angliss 0423131311 Max Waters Staff member Marquez event industry 0423145268 Alan Andrews Staff member Marquez event industry 0427812324 Jack Williams Staff member Marquez event industry 0483823732 Julian Park Staff Member Marquez event industry 0438923739 Peter Quill Volunteer William Angliss Student 0483727445 Bruce Anderson Volunteer William Angliss Student 0432987435 Jason Parks Volunteer William Angliss 0487435393 Paula wake Volunteer William Angliss 0465564569 Ian Case Audio visuals Arts centre Melbourne 0436273622 Phillip Craig Audio visual manager Arts centre Melbourne 0423423425 Amy Wise Food Trucks provider Foods are us 0434542325 Dillon run Food Trucks provider Happy camper pizza 0452635488 Ross Pickering Food Trucks provider Foods are us 0435264899 Rachelle green Food Trucks provider Mr. Burger 0436238433 Danna Wills Food Stalls Provider Drinks are us 0473487343 David wall Entertainment Top bands 0487643786 Hank lows Entertainment Billboards 0438764387 Jina hike Entertainment Musictv 0487364873 Phillipa wile Jumping castle installer Entertainment Oz 0437278499
  • 25. Appendix 5: Cash Flow statement
  • 26. Appendix 6 Running Sheet Event date: 28th February 2016 Bump in 28th February – bump out 28th February Date Time Action Responsibility Contact phone 28/2/2017 6:00z Bump in begins Earl Marquez 0424727366 28/2/2017 7:00 Staff members arrive Alex Work 0452678900 28/2/2017 7:30 Volunteer groups begin to arrive Earl Marquez/ Alex Work 0453543211 28/2/2017 8:00 Food drinks and vendors begin to arrive Bouncy castles arrive Allan Barry 0478987754 28/2/2017 9:00 Final stage preparation Luke finish 0490987866 28/2/2017 10:00 AV final testing Paul white 0476576567 28/2/2017 10:20 Host, artist and performers begin to arrive Earl Marquez 0424727366 28/2/2017 10:30 Patrons and guest begin to arrive Alex Work 0424395843 28/2/2017 11:00 Hamish and Andy take the stage Earl Marquez 0424727366 28/2/2017 11:10 First performance begins Jenna Homes 0435454667 28/2/2017 13:00 Performances continue Jenna Homes 0435454667 28/2/2017 15:30 Final performances Jenna Homes 0435454667 28/2/2017 16:30 Thank you speeches Earl Marquez 0424727366 28/2/2017 17:00 Festival concludes Earl Marquez 0424727366 28/2/2017 17:10 Patrons begin to leave Alex Work 0424395843 28/2/2017 17:20 Bump out begins Alex Works 0424395843 28/2/2017 17:30 Waste management team and staff begin to clean up Alex Works 0424395843 28/2/2017 17:40 Food and drink trucks leave Alan Barry 0478987754 28/2/2017 18:30 Clean up and bump out concludes Earl Marquez 0424727366
  • 27. Appendix 7 Risk identification key Risk identification table Risk # Risk Description Consequence Current Controls Likelihood (Letter A- E) Consequence (Number 1-5) Accept / Reject (A or R) Responsibility Financial 1 Not receiving money to run the event No funds mean no money to run the event Have multiple sponsors for the event A 2 A Event manager 2 Over budgeting Having no money to purchase the needed equipment Checklist or spread sheets to prevent over spending D 3 R Finance manager 3 Damage to the venue or grounds Repair cost Insurance B 3 A Event manager
  • 28. Operational 1 Staff members injure themselves during the bump in Damaging muscle or joints in your body Proper training Working in couples C 3 A Event manager 2 Kids get lost or injuring themselves during the event Distressed upset parents More volunteers around to look after kids why in the activities C 3 A Event staff 3 Food poisoning during the event Sickness or even death Proper storage of food at all times D 3 A Food providers and OHS manager Social 1 Discrimination within the festival Unhappy staff members Anonymous letter box to let staff know D 2 A Event manager 2 Sexual harassment Termination of employment Complaint boxes that will constantly be checked D 2 A Event manager 3 Improper OHS policies Fines or people getting injured while at work Improvement notices to individuals with specific tasks D 2 A OHS Manger Technological 1 Audio and visual equipment malfunctions Artists and patrons getting annoyed Have tech manager onsite at all times B 2 A Technology professional 2 Tickets aren’t sold properly online Patrons may be loosing money, bad reputation Make sure websites are currently updated to prevent so C 2 A Marketing team Human Resources 1 Discrimination in hiring staff Fines and penalties Having a well detail job description of every job role D 2 A Event Manager 2 Lack of training for the staff member Unreliability when performing jobs Proper inductions and training before the event C 1 A Event Manager 3 Loss of staff members Low employee morale in the work place Providing a positive workplace C 1 A Event Manager
  • 29. Environmental 1 Weather issues on the day (too hot, too cold) Patrons may become very uncomfortable and may want to leave Constant weather checks through the bureau of weather. Prepare contingency plan B 3 A Event team (weather check-ups) 2 Littering rubbish in the festival venue Venue manager may not want the event to be held there again Staff members to be trained to pick up any waste when seen B 1 A Waste management 3 Dropping cigarette butts around the venue Damage to the venue or may even cause fires at worst case Smoking inside the venue is to be prohibited B 3 A Event staff 1 Discrimination in hiring staff Fines and penalties Having a well detail job description of every job role D 2 A Event Manager 2 Lack of training for the staff member Unreliability when performing jobs Proper inductions and training before the event C 1 A Event Manager 3 Loss of staff members Low employee morale in the work place Providing a positive workplace C 1 A Event Manager Environmental 1 Weather issues on the day (too hot, too cold) Patrons may become very uncomfortable and may want to leave Constant weather checks through the bureau of weather. Prepare contingency plan B 3 A Event team (weather check-ups) 2 Littering rubbish in the festival venue Venue manager may not want the event to be held there again Staff members to be trained to pick up any waste when seen B 1 A Waste management 3 Dropping cigarette butts around the venue Damage to the venue or may even cause fires at worst case Smoking inside the venue is to be prohibited B 3 A Event staff
  • 30. Appendix 8 Sustainability Stakeholders affected by the policy Due to the large scale of this festival these waste management policies and plans will not only affect our festivals actions but as well as a couple of our stakeholders. These Stakeholders may include:  Staff members  Volunteers  Marketing team  Food suppliers / stall holders  City of Melbourne  Waste management team Each stakeholder plays a major role in making our sustainability a success and was each consulted through the hiring process. Appropriate Policy Strategies Despite massive growths of communicational technology within the year, the demand for paper is still on the rise. In order for us to immediately be a more sustainable event we will first communicate all of our planned policies and strategies through each of our current staff members, volunteers and event suppliers. It will then be monitored regularly by the use of created checklists and employee feedbacks. Paper usage at the office In order to minimize paper wastage in the office, we will make sure to increase the amount of recycling bins in and around our workplace. More bins around will hopefully prevent any unnecessary littering or throwing perfectly usable paper in the waste bin. Paper printings will also be kept to a minimum by having multiple signage’s near office printers to alert and inform each of our staff members. Paper reports and event documents only be passed through emails Anything that can easily be accessed or done online such as sending emails or paper reports will be passed through emails. By also having signage next to printers we hope people will be able to abide by them. Strategies within hiring Staff and Volunteers
  • 31. In order to minimize paper wastage, all hiring processes and job opportunities for the upcoming festival will be advertised only though online job opportunity websites such as seek.com and in some cases advertising in social media sites like Facebook. Marketing Team and equipment Marketing will also be in the same case with paper management. Only the necessary sheets will be printed out such as the required advertising posters and banners. With that in mind we still plan to use as much recyclable papers in these processes During the festival day In order for us to minimize any type of wastage during our event we will provide multiple bins and recycling bins that will not only be easily accessible to everyone one but will also be located in multiple areas. Also having trained staff members and volunteers to go about picking up any type of litter they find is also a good way to keep the venue looking clean and healthy. Picnic and food truck cutlery In regards to food trucks, we will communicate with these groups and have them agree on selling their food items on cardboard plates with sustainable cardboard cutlery. This will minimize any harmful waste used by plastic plates and make it easier to dispose of. Clean up During clean up all waste will then be gathered and put into proper waste management bins to reduce any waste left by the festival attendees. All paper and other waste will then be properly disposed off. Mitigation strategies Responsibilities Over all each and every staff member who work with our event group will be responsible in being as sustainable as they can. All other waste related responsibilities will fall on the event waste manager Time Frame Most of the tasks that will need to be done for these policies don’t take to long to complete. It can easily be done a month or so into the events preparation. Though paper recycled posters or banners may take a longer time to create due to other costs of making them. 12 months before event Purchase recycled paper
  • 32. Have purchased extra recycling bins for the office 6 months before event Induction on waste policies to staff members and volunteers 5 months before event Complete signage creations Hire paper disposal bins Event day: beginning Hire more recycling and waste bins Event day: conclusion Final clean up and proper waste disposal Costs  Large bin hires for the festival may vary in sizes, must contact cleaning / waste services in order to finalize pricing  Paper food trays range from 500 pieces for $53.90 (green pack website)  Recycled paper for marketing and other needs may vary in quantity, must contact services in order to finalize costs