OSI Restaurant Partners owns and operates over 1,400 restaurants across the United States and internationally, including Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill, and others. It owns 86% of its property and has a unified IP network connecting all locations to enhance operations and customer experience. OSI's core competencies include distinctive restaurant designs, quality customer service through an interactive team approach, and effective cost containment through measures like limited menus and dinner-only service.

1. OSI Restaurant Partners, LLC Joey Taylor & Nicholas Carthen

2. Brief Overview Headquartered in Tampa, Florida, the company was founded in 1988 and today operates: 953 Outback Steakhouses (domestic and international) 232 Carrabba's Italian Grills 126 Bonefish Grills 48 Fleming's Prime Steakhouse & Wine Bars 23 Roy's 39 Cheeseburger In Paradises Six Lee Roy Selmon's and two Blue Coral Seafood & Spirits restaurants.

3. Key Resources Tangible Building and Land Owns 86% of property (Land & Buildings) Greater control over business operations due to low franchising. Intangible General Managers must Invest $25,000 and sign five-year Motivated like a individual owner to achieve customer satisfaction and brand loyalty.

4. Capabilities OSI Sizzles with New Verizon Business Network Networking among OSI restaurants: Provide reliable communication between all OSI locations (Horizontal linkage) Enhancing operational efficiencies "As our business evolves in today's ever-competitive marketplace, we need to make sure we are providing the ultimate dining experience," With one unified IP network across all of our locations, we are laying the foundation for future business initiatives that will improve the customer experience. The Verizon Business team is a key strategic partner and is providing an essential building block of our store infrastructure strategy." Dusty Williams, Chief Information Officer

5. Core Competencies 1. Restaurant Design - OSI moved away from the ranch theme steakhouses and decided to carry an Australian steakhouse concept that exudes casual dining. 2. Quality of customer service -Employees are encourage to interactive and provide teamwork. Effectiveness of Cost Containment -OSI Limits service to dinner to reduce labor cost -OSI prepares a limited menu of high quality dishes that appeal to broad array of tastes Distinctive Competencies Superior Customer service and cost efficiency

6. Outback Steakhouse & Value Creation Frontier

7. Key Competitors Darden Brinkers International

8. Competitors & Value Creation Frontier

9. Competitor Threats: Vulnerable or Secure Darden Increasing fuel prices Increasing US tourism Brinker Vegetarianism Increase in raw materials prices

10. Competitor-Based Opportunities Darden Seasons 52 Growth Plans Brinker’s 12-pack system Growing dining sector

11. Specific Recommendations Offsetting weakness High Food Costs Building strengths Employee Growth Financial Investments Competitive advantage strategy Functional level strategy