Vanessa Fairhurst discusses Crossref community initiatives and how we engage with our members. Presented at Crossref LIVE Hannover, June 27th 2018.

1. Community
Initiatives

3. It's not just getting
a DOI
It's all about
connections

8. www.metadata2020.org

9. Organization ID Working Group
• Christopher Brown, Jisc
• John Chodacki, California Digital Library
• Laura Cox, Ringgold
• Trisha Cruse, DataCite
• Tim Devenport, Editeur
• Mike Frame, U.S. Geological Survey
• Danny Goroff, Sloan Foundation
• Laure Haak, ORCID
• Christina Hoppermann, Springer Nature
• Andres Mori, Digital Science
• Ed Pentz, Crossref
• Paul Peters, Hindawi Publishing
• Andrew Pitts, The IP Registry
• Erin Robinson, Foundation for Earth
Sciences
• Arthur Smith, American Physical
Society
• Thomas Vestdam, Elsevier
• Simeon Warner, Cornell University
https://www.crossref.org/blog/organization-identifier-working-group-update/

10. https://blog.datacite.org/next-steps/

11. Working with our
community

12. • LIVE events (hi!)
• LIVE webinars
• Ambassador Program
• Upcoming Community space
Collaborating with members

13. Crossref LIVE locals
Crossref LIVE Russia
Crossref LIVE Germany
Crossref LIVE Indonesia
Crossref LIVE JapanFeb 2018
June 2018
April 2018
June 2018
Crossref LIVE South Africa
Nov 2017

16. Activities
• Regular check-ins & staying up-to-speed
• Blog posts
• Help with local LIVE events
• Translations
• Running webinars
• Conducting member training
• Participation in beta-testing
• Represent Crossref at select conferences
• Engagement in Community forums

17. Support
• Recognition
• Ambassador logo for personal use
• Certification from Crossref
• Crossref materials and giveaways
• First-look at new services
• Advice for publishing research
• Assistance to attend relevant events
• Being a part of the diverse Crossref
community

18. https://www.crossref.org/community/ambassadors/

19. Community at CrossrefCommunity at Crossref

20. Other ways to get involved
• Advisory groups and working groups
• Guest blog post on how you use our API or our
other services
• Help us with beta testing
• We would love for you to make yourself available
https://www.crossref.org/working-groups/
• or send a note to feedback@crossref.org

21. Are there things
stopping you from
participating?

22. Keeping informed:
• Who has attended a webinar?
• What’s the best way for us to
keep you informed?

23. How to
get help

24. • Crossref works with around 30 Sponsoring Organizations
based all around the world representing over 3,000
publishers
• We also have Sponsoring Members who own content as
well as content on behalf of other organizations and
Service Providers
• https://www.crossref.org/community/sponsors/
Working with Sponsors

25. https://support.crossref.org/hc/en-us/requests/new
• Help members register and
maintain their metadata records
• Help everyone else discover and
use metadata records
• 1/3 of all support tickets are
related to metadata quality
concerns
Product Support

26. Support Center
support.crossref.org
• comprehensive technical documentation
• create and review support tickets
g/community/sponsors/

27. Where to ask for help
https://support.crossref.org/hc/en-us/requests/new

28. Where to find help
• Help documentation: http://support.crossref.org
• Crossref technical support: email support@crossref.org
• Webinars: https://www.crossref.org/webinars/
• Other questions: member@crossref.org

29. Staying up-to-date
Twitter: @crossrefOrg and @crossrefsupport
What are we thinking about: blog.crossref.org
What are we playing with: labs.crossref.org
- new and experimental tools and initiatives

30. Danke!