Community Health Connections 2019, hosted by the Alliance for Healthier Communities and the Canadian Association of Community Health Centres, gathered over 600 health care professionals to discuss critical health issues in Canada, including newcomer health and health equity. The conference emphasized the importance of collaboration across sectors and communities to address social determinants of health and improve access to care. Keynote sessions highlighted global health declarations, political commitments in upcoming elections, and the impact of climate change on community health.

1. Presented by:
COMMUNITY HEALTH
CONNECTIONS 2019
June 12-13, 2019
Ottawa Conference and Event Centre

2. Welcome messages 1
Schedule 6
Plenary Speakers 8
Bus Tours 12
Posters 14
Concurrent Sessions 18
Wednesday, June 12 | 10:45 - 11:45 a.m. 18
Wednesday, June 12 | 3:15 - 4:15 p.m. 19
Thursday, June 13 | 10:30 - 11:30 a.m. 20
Thursday, June 13 | 12:30 - 1:30 p.m. 21
Sponsor Page 22
Expo Page 24
Of Note 27
TABLE OF CONTENTS
CCA leads through
meaningful standards.
Rooted in the community, CCA understands the service context
of community health centres. Our program will help your
organization to improve services and achieve its goals, through
standards relevant to community service settings, experienced
review teams and training in quality improvement.
www.canadiancentreforaccreditation.ca

3. 1
On behalf of the Alliance for Healthier Communities and Canadian Association of Community
Health Centres (CACHC), we want to welcome you to Community Health Connections 2019! The
next two days will be all about innovation and knowledge sharing, inspiration and belonging. Most
importantly, they will be about connecting – across professions, organizations, sectors, and borders.
These connections are essential to improving individual and population health, building healthier
communities, and creating a stronger community health movement across Canada and globally.
This conference comes at a crucial time. As we prepare for a federal election in Canada, our
collective movement has an increasingly important role to play in the context of local, provincial,
federal and global political climates that have become more divisive. We must rise to the evolving
challenges of ensuring that people who have traditionally faced social exclusion, and individuals
struggling under the weight of poverty, precarious housing and other social barriers, have access
to the programs and services they need to achieve the best possible health and wellbeing.
Alliance and CACHC members have always been on the forefront of developing innovative
solutions and delivering integrated, comprehensive primary health care services and programs
that are tailored to community needs. Many of these will be on display this week during plenaries,
concurrent sessions, poster presentations and bus tours.
Our role, however, has always extended beyond our doors and our communities. Ever since
the first Community Health Centre in Canada opened its doors almost a hundred years ago,
in Winnipeg, the community health movement has looked at a bigger picture of health and
wellbeing, forging connections and building partnerships to advance healthy public policies and
contribute to a more inclusive, equitable and healthier society.
Once again, we are called upon to be part of and, in some cases, take on a leadership role
addressing pressing issues that impact health and wellbeing today: from persistent health
disparities in Indigenous, Black, Francophone, rainbow and newcomer communities, to climate
change and other social inequities. We hope the Community Health Connections conference
will provide abundant opportunities not only to share knowledge but to connect across local,
provincial and national borders, to reaffirm commitments to health equity, and to build the
foundation for collective strategies that reach beyond the jurisdictions and structures in which we
typically work. And as you leave the conference, we encourage you to continue the conversations
and nurture these connections that are so crucial to our work and our collective mission.
We want to thank everyone who has been involved in putting the conference together. Special
thanks to speakers, presenters, volunteers and delegates for contributing your time, knowledge
and insights.
We look forward to connecting with you over the next two days and into the future!
WELCOME
Marina Hodson
Alliance Board Chair
Nicole Chammartin
CACHC Board Chair

4. 2
Statement from the Prime Minister of Canada
It is with great pleasure that I welcome you to Community
Health Connections 2019, a national conference hosted by
the Alliance for Healthier Communities and the Canadian
Association of Community Health Centres.
This national conference brings together over 600 health care
professionals, board members, Indigenous leaders,
researchers, physicians and community partners from across
Canada to connect with and learn from each other.
This event provides its participants with a platform to discuss crucial Canadian
health concerns such as newcomer health, pharma and dental care, community
governance, and health equity. I am confident that our positive and productive
conversations will lead to better outcomes for all Canadians.
Thank you to all those who organized this amazing event and to all of you who
are participants to Community Health Connections 2019.
Please accept my warmest welcome and best wishes for a memorable conference!
Ottawa
2019

5. 3
5096-01 (2018/07)
Ministry of Health
and Long-Term Care
Office of the Deputy Premier
and Minister of Health and
Long-Term Care
777 Bay Street, 5th Floor
Toronto ON M7A 1N3
Telephone: 416-327-4300
www.ontario.ca/health
Ministère de la Santé
et des Soins de longue durée
Bureau du vice-premier ministre et
ministre de la Santé et des
Soins de longue durée
777, rue Bay, 5e étage
Toronto ON M7A 1N3
Téléphone : 416 327-4300
www.ontario.ca/sante
June 13, 2019
Dear friends,
I am pleased to send my warmest greetings to everyone attending Alliance for
Healthier Communities’ conference, Community Health Connections 2019.
I want to take this opportunity to thank you for your commitment to providing quality
care to keep individuals, families and communities in Ontario and across Canada
healthy and well.
Conferences like these are important events for health care professionals and leaders
from across the country to come together, share ideas and explore how can continue
to provide the best care possible to patients.
Thank you Alliance for Healthier Communities’ for organizing this important annual
event and for contributing to health care not only in Ontario but across the country.
Please accept my best wishes for an enjoyable event.
Sincerely,
Christine Elliott
Deputy Premier and Minister of Health and Long-Term Care

6. 4
On behalf of Members of Ottawa City Council, it is my
distinct pleasure to extend a warm welcome to all those
participating in Community Health Connections 2019,
a joint conference of the Canadian Association of
Community Health Centres (CACHC) and the
Alliance for Healthier Communities, taking place at
the Ottawa Conference and Event Centre, on unceded
Algonquin territory, from June 12th to 13th .
I am equally delighted that Canada’s fourth largest city,
and an important centre for cutting-edge research and
higher education, has been selected as the host venue for
this national gathering. This conference provides a
valuable forum for some 600 health care professionals,
researchers, public policymakers, as well as health and
social service partners to explore the topics of the new
UN Declaration of Astana on Primary Health Care,
federal political parties’ platforms on a universal, public
Pharmacare program, federal government support for
and investment in Community Health Centres, in
addition to augmenting investment in affordable
housing and homelessness. Delegates will also have an
opportunity to examine the subject of Indigenous health
and climate change, as well as developing public
policies, which foster more inclusive, equitable and
healthier communities.
As Head of Council, I want to acknowledge the CACHC
and Alliances for Healthier Communities, along with
the guest speakers, panellists, sponsors and exhibitors,
for dedicating efforts, expertise, services and resources
to the successful organization of this insightful
conference.
Allow me to convey my best wishes to the participants
for a productive and rewarding assembly, as well as to
the visitors for a most enjoyable stay in Ottawa.
Sincerely,
Au nom des membres du Conseil municipal d’Ottawa,
j’ai l’immense plaisir de souhaiter une cordiale
bienvenue à toutes les personnes qui participent à
Connexions en santé communautaire 2019, un congrès
conjoint de l’Association canadienne des centres de
santé communautaire (ACCSC) et de l’Alliance pour
des communautés en santé, qui aura lieu au Centre de
conférences et d’événements d’Ottawa, sur un territoire
algonquin non cédé, les 12 et 13 juin.
Je suis également ravi que la quatrième ville en
importance du Canada, pôle majeur de recherche de
pointe et d’enseignement supérieur, ait été choisie pour
accueillir ce rassemblement national. Ce congrès offre à
quelque 600 professionnels de la santé, chercheurs,
décideurs publics et partenaires des services de santé et
sociaux un cadre précieux qui leur permet de se pencher
sur les sujets que sont la Déclaration d’Astana sur les
soins de santé primaires des Nations Unies, les
plateformes des partis politiques fédéraux sur un
régime public universel d’assurance-médicaments,
l’appui du gouvernement fédéral aux centres de santé
communautaire et son investissement dans ceux-ci, et
un investissement accru dans le logement abordable et
la lutte contre l’itinérance. Les délégués pourront
également examiner la question de la santé autochtone
et des changements climatiques de même qu’élaborer
des politiques publiques favorisant des communautés
plus inclusives, plus équitables et plus saines.
En tant que chef du Conseil, je tiens à remercier
l’ACCSC et l’Alliance pour des communautés en santé
ainsi que les conférenciers invités, les panélistes, les
commanditaires et les exposants pour les efforts,
l’expertise, les services et les ressources qu’ils ont
consacrés à l’organisation de ce congrès éclairant pour
en assurer la réussite.
Permettez-moi de souhaiter aux participants une
assemblée fructueuse et enrichissante et aux visiteurs un
séjour des plus agréables à Ottawa.
Meilleures salutations.
Jim Watson, Mayor/Maire

7. 5
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Email: network@gpsnetwork.ca
Telephone: 289-374-6474
Income is perhaps the most
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Government financial supports
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However, Billions in government
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Develop in house
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8. 6
WEDNESDAY, JUNE 12
7:00 a.m. Registration opens
7:30 Exhibits / Breakfast
8:30 – 10:00 CONNECTING GLOBAL AND LOCAL: PUTTING THE DECLARATION OF
ASTANA INTO ACTION
In October 2018 all United Nations member states, including Canada, adopted the new
Declaration of Astana on Primary Health Care. The Declaration builds on the 1978 Alma-
Ata Declaration, emphasizing interprofessional care, community participation, and multi-
sector action on economic, social and environmental determinants of health as essential
components of primary health care. It stresses the critical importance of primary health
care to achieving the UN’s Sustainable Development Goals. This multi-part opening
session will address some of the global implications of the new Declaration, including
its relevance for industrialized countries and how we can advance team-based,
community-oriented and multi-sector primary health care in Canada.
Speakers: Honourable Ginette Petitpas Taylor, P.C., M.P., Minister of Health,
Government of Canada, Member of Parliament, Moncton-Riverview-Dieppe;
Erica Di Ruggiero, Assistant Professor and Director of the Office of Global Public
Health Education and Training, University of Toronto Dalla Lana School of Public
Health; Kelly Grant, The Globe and Mail (moderator); Sameera Hussain, CIHR Health
System Impact Fellow, Canadian Society for International Health; Scott Wolfe,
Executive Director, Canadian Association of Community Health Centres
10:00 – 10:45 Networking and Exhibitor Break
10:15 – 12:15 Bus tour of local CHCs (see page 12 details)
10:45 – 11:45 Morning Concurrent Sessions (see page 18 details)
12:00 – 1:00 p.m Lunch and Exhibit Hall
1:00 – 2:30 PLENARY TWO: FEDERAL ELECTION 2019:
POLITICAL PARTY COMMITMENTS IN FOCUS
With the federal election slated for no later than October 2019, this moderated
plenary session puts federal party positions front and centre. Representatives from
the major federal parties will discuss their party’s vision and commitment to three
key issues: establishing a universal, public Pharmacare program; federal government
support and investment in Community Health Centres; and, increasing investment in
affordable housing and homelessness. This session will provide valuable information
for Canadians as they head to the polls this year.
Speakers: Kelly Grant, The Globe and Mail (moderator); Don Davies, MP (Vancouver
Kingsway) and Health Critic, New Democratic Party of Canada; Marilyn Gladu, MP
(Sarnia Lambton) and Health Critic, Conservative Party of Canada; Liberal Party
of Canada – Member of Parliament (TBC); Green Party of Canada – Member of
Parliament or Candidate (TBC)
SCHEDULE

9. 7
2:30 - 3:15 Posters and Exhibit Break (see page 14 for details)
3:00 – 5:00 Bus tour of local CHCs (see page 12 for details)
3:15 – 4:15 Afternoon Concurrent Sessions (see page 19 for details)
4:15 – 5:15 Networking (see insert for details)
5:45 Reception with cash bar
6:15 TRANSFORMATIVE CHANGE AWARDS GALA
THURSDAY, JUNE 13
7:00 a.m. Registration opens
7:30 – 8:30 Exhibits / Breakfast
8:30 – 10:00 PLENARY THREE | INDIGENOUS HEALTH AND CLIMATE CHANGE:
WHAT ROLE FOR COMMUNITY HEALTH?
For Inuit activist and Nobel Peace Prize nominee Sheila Watt-Cloutier,
climate change is yet another assault on the health of communities already
struggling with the context of past traumas. Join her for a compelling call to
action on why community health as a sector needs to act now to support
communities affected by our biggest health crisis yet, and what we can do
to help heal divides between human and planetary trauma.
10:00 - 10:30 Networking and Exhibitor Break
10:30 – 11:30 Morning Concurrent Sessions (see page 20 for details)
11:30 – 12:30 Lunch and Exhibit Hall
12:30 – 1:30 Afternoon Concurrent Sessions (see page 21 for details)
1:45 – 3:15 PLENARY FOUR | ADVANCING COMMUNITY HEALTH IN AN ERA OF
GLOBAL CHANGE
In this plenary, community health leaders from across Canada and the
United States will share specific examples of how they are advancing
community wellbeing and health equity in the context of populist global
social and political movements. Together, panelists and participants
will begin to articulate a clearer leadership role for the community
health movement within this political climate, including fostering civic
engagement and dialogue about public policies essential to building a
more inclusive, equitable and healthier society.
Speakers: Stephanie Harrison, Chief Executive Officer, Wisconsin
Primary Care Association; Dr. Alejandro Jadad, Professor and Director of
the Institute for Global Health Equity and Innovation, University of Toronto
Dalla Lana School of Public Health; Jim Mangia, Chief Executive Officer,
St. John’s Well Child and Family Center; Angela Robertson, Executive
Director, Parkdale Queen West Community Health Centre;
Nadine Sookermany, Executive Director, Women’s Health Clinic.

10. 8
CONFERENCE EMCEES
CHRISTOPHER MCINTOSH
Christopher McIntosh serves as the Chief Executive Officer of Pinecrest-
Queensway Community Health Centre and works alongside dedicated
employees, volunteers, and resident leaders to enhance the health and
safety of those living in western Ottawa. Christopher’s professional and
volunteer contributions have included working in the areas of primary
care, housing, and mental health for organizations across Alberta, British
Columbia, and Ontario. Dedicated to bringing people together to solve
problems collectively, Christopher is energized by helping others discover
their passions and removing barriers for both clients and colleagues.
Follow Pinecrest-Queensway CHC on Twitter @PQCHC
PATRICK BIZINDAVYI
Patrick is one of the most prominent and renowned motivational speakers
in his community. He has been a guest speaker at several organizations
and institutions that include Passages Canada, the Sickle Cell Anemia
Canada, Toronto Dominion Bank, Royal Bank of Canada, Bank of
Montreal, Sunlife, Canada Post, and Government Ministries. Patrick has
been the Master of Ceremonies for numerous events such as Black
History Month events, music festivals, conventions and fundraising events.
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PLENARY SPEAKERS

11. 9
ERICA DI RUGGIERO
Erica Di Ruggiero is Director
of the Office of Global
Public Health Education and
Training at the University of
Toronto’s Dalla Lana School
of Public Health. Erica is a
global public health expert
and opinion leader whose
research focuses on the study
of interventions to address
health inequities, including
global labour policy, and
on how different types of
evidence shape global policy
agendas in the context of the
Sustainable Development
Goals. She holds a PhD in
Public Health Sciences and
a Master of Health Science
in Community Nutrition
from the Dalla Lana School
of Public Health, and is a
registered dietitian. Find Erica
on Twitter @ed4socialchange
KELLY GRANT
Kelly Grant’s career in
journalism began in high
school, when she worked as
a night and weekend tape
editor at her local television
station in London, Ont. She’s
been hooked on reporting
ever since. After earning
a Bachelor of Journalism
degree from Carleton
University in Ottawa, Kelly
worked as a cop reporter
and editorial writer at the
Windsor Star and as a
general assignment writer
and Toronto city hall reporter
at The National Post. She
joined The Globe and Mail
in 2008. Kelly has held a
variety of posts at The Globe,
including Toronto editor and
Toronto City Hall bureau
chief. She is now a national
health reporter with a special
interest in the intersection
of politics and health, drug
pricing and medical aid
in dying. Follow Kelly on
Twitter @kellygrant1
STEPHANIE HARRISON
Stephanie Harrison serves
as Chief Executive Officer
of the Wisconsin Primary
Health Care Association,
(WPHCA), an organization
that aims to ensure that all
individuals and communities
in Wisconsin achieve their
highest health potential.
Stephanie served as chair of
the Primary Care Association
Leadership Committee; on
the Strategic Leadership
Team for the development
of the state health plan,
Healthiest WI 2020; and
on the founding board for
Wisconsin Health+. She
was a founding member
of Wisconsin Partners,
a community building
network focused on building
enduring broad-based
relationships that make bold
action possible. Follow the
Wisconsin Primary Health
Care Association on Twitter
@WPHCA
SAMEERA HUSSAIN
Sameera Hussain is a Fellow
with the Canadian Society
for International Health and
the University of Ottawa in
the School of Epidemiology
and Public Health. She leads
a community of practice
around the health-related
Sustainable Development
Goals (SDGs), implementing
a learning agenda for
operationalizing intersectoral
collaboration for equitable
health outcomes. Sameera
has a PhD in Public Health
from the University of
Queensland (Australia), a
Masters in Development
Studies from North South
University (Bangladesh), and
a BA in Political Studies from
Queen’s University (Canada).
She has done research and
policy analysis on the health
of marginalized groups,
the social determinants
of health, structural
violence, and global health
governance for projects
funded by UNICEF, the
Rockefeller Foundation, and
the European Commission.
Sameera’s on Twitter
@SameeraHussa1n

12. 10
PLENARY SPEAKERS
DR. ALEX JADAD
Alex is a physician,
philosopher, teacher,
innovator and entrepreneur
whose mission is to invite
people - either as individuals
or groups - to imagine and
to create better ways of
living as part of a flourishing
planet. He is the founder
of the Centre for Global
eHealth Innovation, a
simulator of the future
in downtown Toronto,
designed to connect the
best minds in the world
to incubate new ways for
humans to live as part of a
flourishing planet. He is also
known as the developer
of the Jadad Scale, the
most widely used tool to
assess the quality of clinical
trials in healthcare. Alex is
currently the Director of the
Institute for Global Health
Equity and Innovation at the
University of Toronto, where
he is Professor of medicine
and public health, and a
physician at the University
Health Network. Follow Alex
on Twitter @alexjadad
JIM MANGIA
Jim Mangia is the President/
CEO of St. John’s Well Child
and Family Center, a network
of 18 community health
centers providing healthcare
services to more than
400,000 patient encounters
in South Los Angeles, the
largest area of contiguous
poverty in the United States.
Jim has built St. John’s
as an organization that
not only provides health
care services, but engages
social determinants of
health, impacts social
policy, builds direct patient
advocacy organizations in
the communities it serves,
provides direct access to
health for undocumented
immigrants and homeless
individuals and families,
fights for social justice and
battles poverty. Follow
St. John’s Well Child and
Family Center on Twitter
@Wellchildorg
HONOURABLE GINETTE
PETITPAS TAYLOR
The Honourable Ginette
Petitpas Taylor was elected
in October 2015 as a
Member of Parliament in
the riding of Moncton–
Riverview–Dieppe. Ms.
Petitpas Taylor serves
as the Chair of the
Subcommittee on Private
Members’ Business of
the Standing Committee
on Procedure and House
Affairs, and is a Member
of the Subcommittee on
Private Members’ Business
of the Standing Committee
on Procedure and House
Affairs, and of the Standing
Committee on Procedure
and House Affairs. She
also served as the Deputy
Government Whip from
December 2015 to January
2017. In January 2017, she
was named Parliamentary
Secretary to the Minister of
Finance. The Minister is on
Twitter @CDNMinHealth
ANGELA ROBERTSON
Angela Robertson is the
executive director of
Parkdale Queen West
Community Health Centre,
a community-based health
service organization serving
mid and-west Toronto. In
the past, she worked as
the Director of Equity &
Community Development at
Women’s College Hospital
and Executive Director
of Sistering – A Woman’s
Place for more than a
decade. She is a founding
member of Blockorama,
which focuses on forging a
space for racialized LGBTQ
people at Toronto’s Pride.
Angela is dedicated to
people and communities
facing discrimination,
poverty and marginalization
and has been recognized
for her social justice work
by the YWCA, Fred Victor
Centre, Urban Alliance on
Race Relations and NOW
magazine and was honoured
by York University with an
Honorary Doctorate of Laws
degree in 2017. Follow the
Parkdale Queen West CHC
on Twitter @QueenWestCHC

13. 11
NADINE SOOKERMANY
Nadine started her journey
by completing a Women’s
Studies and Political Science
degree at the University of
Manitoba. She began her
career with Women’s Health
Clinic as a volunteer Birth
Control and Pregnancy
Counsellor and member of
their Client Service Team
in the early 90s. Nadine
returned to Winnipeg in
2018 as the executive
director of Women’s Health
Clinic. Nadine has been an
advocate and social justice
educator for over 25 years.
She has a decade of senior
management experience
in the non-profit sector
working to end gender-
based violence across
Ontario. She was a professor
with the Assaulted Women’s
and Children’s Counselor/
Advocate and Social Service
programs at George Brown
College. She is passionate
about her work in anti-
violence, harm reduction,
community-based health,
and reproductive justice.
Nadine’s on Twitter
@nsookermany
ADRIANNA TETLEY
Adrianna Tetley is the
Chief Executive Officer of
the Alliance for Healthier
Communities. She has
over 35 years’ experience
in advocacy, public
administration, community
development, financial and
staff management, policy
and board development.
Her work in government,
the labour movement and
several community-based
associations has focused on
issues related to health care
and determinants of health.
Follow Adrianna on Twitter
@AdriannaTetley
SHEILA WATT-CLOUTIER
Noble Peace Prize nominee
Sheila Watt-Cloutier is in the
business of transforming
public opinion into public
policy. Experienced in
working with global decision
makers for over a decade,
Sheila offers a new model
for 21st century leadership.
She speaks with passion
and urgency on the issues
of today—the environment,
the economy, foreign
policy, global health, and
sustainability—not as
separate concerns, but as
a deeply interconnected
whole. At a time when
people are seeking solutions,
direction, and a sense of
hope, this global leader
provides a big picture of
where we are and where
we’re headed. Sheila is the
author of the award-winning
memoir, The Right to Be
Cold: One Woman’s Story of
Protecting Her Culture, the
Arctic and the Whole Planet.
SCOTT WOLFE
Scott Wolfe is Executive
Director of the Canadian
Association of Community
Health Centres (CACHC),
where he is responsible
for the association’s
overall operations. He is
also Coordinator for the
International Federation of
Community Health Centres,
whose secretariat is located
at CACHC. Prior to joining
CACHC in 2010, Scott was
Senior Policy Advisor (2004-
2008) for the Alliance for
Healthier Communities and
has also previously served
as Director of Global Health
Policy for the International
Association of Providers
in AIDS Care (Chicago,
Geneva, Johannesburg) and
Communications Advisor
at the Pan American Health
Organization / World Health
Organization (Washington,
DC). Follow Scott on Twitter
@ScottAWolfe
of noTe
DelegaTeS WiTh MoBiliTy DifficUlTieS
The Sheraton Parkway Toronto North is accessible with ramps and elevator
access. From the Best Western, access to the conference site is best via the
outside.
SPeCiAL DieTAry CONSiDerATiONS
We hope the buffet meals at the conference will provide delegates with enough
variety to meet most, if not all, dietary preferences and requirements. However,
if needed, as you sit down for each meal, you are welcome to let your server
know of your dietary requirements and ask for a special meal.
hAVe yOur SAy!
Data On The Spot is the Canadian leader in audience response technology.
The system will allow us to ask you questions throughout the conference and
have you respond using your hand held voting devices. The results will be
displayed on the screen for everyone to see. To use your device, simply press the
appropriate number on your clicker that corresponds to your answer choice on
the screen. Vote now!
Wi-fi
Complimentary wireless access is available throughout the Sheraton Parkway
Toronto North hotel/conference site.
use the hashtag
#PMTL2014
Join us on
Twitter!
Please use the hashtag
#CHConnections2019
for all your conference tweets

14. 12
BUS TOURS
Morning Bus Tour | 10:15 – 12:15 p.m.
FOSTER FARM FAMILY HOUSE
(Pinecrest-Queensway Community Health Centre)
Foster Farm Family House is one of 5 community
houses supported by Pinecrest-Queensway Community
Health Centre and is located within the Foster Farm
Community in the West End of Ottawa. The house
is open to members of this community, providing
resources and supports, building community capacity,
helping to identify the needs of the community and
fostering a warm and welcoming environment.
SENIORS’ HOUSING
(Carlington Community Health Centre)
This innovative project currently under construction
integrates CHC services with seniors housing on
the current CHC property. The work includes the
renovation of the existing CHC; plus a new, state-of-
the-art, purpose-built clinic, complemented by 42
units of accessible, affordable housing for seniors on
three storeys above, owned and managed by Ottawa
Community Housing. The new structure is built to the
Passivhaus specifications, the highest standard for
energy efficiency in the world.
OTTAWA NEWCOMER HEALTH CENTRE
(Somerset West Community Health Centre)
The Ottawa Newcomer Health Centre (ONHC) is a
proud program of Somerset West Community Health
Centre. ONHC consists of regional programs serving
newly arrived refugees and immigrants including: Ottawa
Newcomer Clinic, Mental Health Counseling program,
Multicultural Health Navigator program and Ottawa
Language Access (Social Enterprise). It is co-located with
several settlement agencies and other organizations
providing services to immigrants and refugees.
Afternoon Bus Tour | 3:00 – 5:00 p.m.
SANDY HILL COMMUNITY HEALTH CENTRE
(Supervised consumption services)
Supervised consumption services reduce the harms
associated with injection drug use and promote the
health of people who inject drugs. Tour Sandy Hill
Community Health Centre, Ottawa’s first permanent
supervised injection site to learn more about this
service.
CENTRETOWN COMMUNITY HEALTH CENTRE
Join us on a bus tour to Centretown Community
Health Centre located in the heart of Ottawa’s Gay
Village and learn about the array of LGBT2SQ+ services
and programs offered (e.g. The Trans Health Clinic;
the LGBT2SQ+ Counselling Walk-in program; the
LGBT2SQ+ Newcomers Group; and Ottawa Senior
Pride Network).
WABANO CENTRE FOR ABORIGINAL HEALTH
The Wabano Centre for Aboriginal Health is an
Indigenous centre for excellence in health services.
The centre with over 20 years of experience, provides
a wide range of services including primary care,
mental wellness support and programs for all ages for
Indigenous people in the Ottawa’s region. Wabano
believes that culture is treatment and as such, culture
is the foundation that all of our services are built upon.
This unique approach is what makes Wabano special.
HEATHCARE SAFETY
INSURANCE
SAGE COUNSEL
RISK MANAGEMENT
RESOURCES
Join us at the
Find out how we can help your organization
inquiries@hiroc.com

15. 13
Open online courses.
Learn on your own time
and at your own pace.
Des cours ouverts à tous en ligne.
Apprenez durant vos moments
libres et à votre rythme.
Des cours d’apprentissage hybride.
De l’éducation en ligne avec une
formation en direct d’un instructeur.
Blended learning courses.
Online education with
live instructor training.
1-800-263-1638
+
+
Désirez-vous en apprendre
plus sur le VIH ou l’hépatite C?
Want to learn more
about HIV or hepatitis C?
CATIE offers HIV and hepatitis C
courses for service providers.
CATIE offre des cours sur le VIH et l’hépatite C
pour les fournisseurs de services.
Inscrivez-vous à : www.catie.ca/fr/educatie
Sign up at: www.catie.ca/en/educatie

16. 14
WEDNESDAY, JUNE 12 | 2:30 - 3:15 P.M.
1. Improving social inclusion and quality of life
through integrated health, housing, and food and
wellness programming: The Alex CHC steps it up
Author: Merrill Cooper, Director of Strategy,
Research and Evaluation, The Alex CHC
2. COPD Action Plan
Author: Laura Dahmann, Registered Respiratory
Therapist, Certified Respiratory Educator, Windsor-
Essex CHC
3. The Feasibility of a Lay Patient Navigator in
Primary Care to Improve Access to Resources in
the Community (ARC)
Authors: Simone Dahrouge, Lead Researcher, ARC
Team, Bruyère Research Institute; Laura Muldoon,
Stakeholder Participant, Somerset West CHC
4. Acute primary care needs of Syrian refugees
immediately after arrival to Canada
Authors: Wais Darwish, Faculty of Medicine,
University of Ottawa; Laura Muldoon, Somerset
West CHC
5. Context appropriate evaluation in community
health promotion: making mission possible
Authors: Julia Fursova, PhD Candidate, York
University; Jennifer Rayner, Director, Research and
Evaluation, Alliance for Healthier Communities
6. Indigenous Palliative Care Team
Author: Deanna Guernsey, Regional Director –
London & Middlesex, Southwest Ontario Aboriginal
Health Access Centre
7. The Navigator Program: Fostering a Sense of
Belonging for Caregivers of a Child with Medical
Complexity and Stimulating Transformative Change
Authors: Lillian Kitcher, Parent Navigator,
Pinecrest-Queensway CHC; Teresa MacMillan,
Parent Navigator, Pinecrest-Queensway CHC
8. Centretown CHC - Bank Street Initiative
Author: Aleksandra Milosevic, Centretown CHC
9. Ferry Dependant, Self Reliant
Authors: Dr. Tracey Thorne, Island Health, Rural
and Remote Division of Family Practice; Brenda
Fowler, People for Healthy Community; Nancy
Rowan, Rural and Remote Division of Family
Practice; Dr. Donald Sutherland, Gabriola Health
Care Foundation
10. Recruiting client/family advisors with significant
SDOH obstacles to PFCC Committee
Authors: Callum Tyrrell, Scarborough Centre for
Healthy Communities; Mariella Fortugno, Dietitian,
Scarborough Centre for Healthy Communities;
Stephanie Obinna, Client Advisor, Scarborough
Centre for Healthy Communities
11. Team-based care among marginalized people who
use drugs in Ottawa, Canada
Authors: Dr. Claire E. Kendall, Bruyère Research
Institute, Lisa M. Boucher, Bruyère Research
Institute; Jessy Donelle, ICES; Alana Martin,
Shepherds of Good Hope; Dr. Zack Marshall,
School of Social Work, McGill University; Rob
Boyd, Sandy Hill CHC; Pam Oickle, Ottawa Public
Health; Nicola Diliso, PROUD Community Advisory
Committee; Dave Pineau, PROUD Community
Advisory Committee; Brad Renaud, PROUD
Community Advisory Committee; Sean LeBlanc,
Drug Users Advocacy League; Mark Tyndall,
BC Centre for Disease Control; Dr. Ahmed M.
Bayoumi, Centre for Urban Health Solutions, St.
Michael’s Hospital
12. PACT: People Accessing Care Teams in a
Marginalized Community
Authors: Cheryl Prescod, Executive Director, Black
Creek CHC; Doris Forlemu-Kamwa, Director,
Primary Health Care, Black Creek CHC; Yolanda
Mendoza, Health Care Coordinator, Black
Creek CHC; Cyril Borgai, Health Care Navigator,
Black Creek CHC; Maniola Sejrani, Health Care
Navigator, Black Creek CHC; Derick Chunga,
Health Care Navigator, Black Creek CHC
13. Pioneering integrated interdisciplinary paediatric
services for children in Thorncliffe Park through
multisectoral partnerships and collaboration
Author: Ameera Hosein, Health Access
Thorncliffe Park
POSTERS

17. 15
14. Pushing Sedentary Behaviour Back a Minute at
a Time: A Peer Based Strategy to Boost Physical
Activity in Older Adults
Authors: Agnes Scott, TAIBU CHC; Kareen
Marshall, Interim Manager Community Programs,
TAIBU CHC
15. Primary Care Experienced-Based Design
Qualitative Study
Author: Alicia McCullam, Rural Hastings Health Link
16. Investigation of the Social Role of a Collective
Kitchen for Single Older Adults
Authors: Emily Mullins, Department of Psychology,
Trent University; Elizabeth Russell, Department
of Psychology, Trent University, Pam McDougall,
Health Promoter, Community Health Centres of
Northumberland
17. Demonstrating community impact using data
Authors: Jason Altenberg, Director of Programs
and Services, South Riverdale CHC; Kathleen
Foley, Director of Quality Improvement, South
Riverdale CHC; Parth Shah, Data Administrator,
South Riverdale CHC; Rubina Kharel, Program
Assistant - Choose Health, South Riverdale CHC;
Surkhab Peerzada, Regional Manager, Chronic
Disease, South Riverdale CHC
18. Gender Health Peer: Improving Service Delivery
(Trans Peer)
Author: Jannell Plouffe, Klinic Community Health
19. Centralized & standardized equipment process for
home visits and births
Author: Nadine Sookermany, Executive Director,
Women’s Health Clinic
20. NP-Led Rapid Access Addictions Clinic (RAAC)
Authors: Leanne Terry, Administrative Lead,
Waterloo Region Nurse Practitioner-Led Clinic
21. Pathway Project: Helping those most in need find
a primary care provider (Presented in French)
Authors: Janelle Houde, Primary Health Nurse-
Lactation Counsellor, Centre de santé Saint-
Boniface; Dr. Julie Levesque-Taylor, Director of
Medical Services, Centre de santé Saint-Boniface
22. Multicultural Health Workers National Gathering
2018: Lessons Learned
Authors: Raquel Velasquez, Umbrella Multicultural
Health Co-op; Esther Hsieh, Umbrella Multicultural
Health Co-op
23. Telepsychiatry at Kawartha Lakes
Authors: Mary Walling-Field, Clinical Support Worker,
Community Care Health and Care Network; Yvette
Roy, Telemedicine Co-ordinator, Community
Care Health and Care Network; Dr. Nikola Grujich,
Psychiatrist, Sunnybrook Health Sciences Centre
24. Connect 2 Care (C2C): Coordinating care for
vulnerable populations with complex needs and
high acute care use
Author: Elaine Wilson, CUPS Calgary
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Gallagher is proud to support the Alliance’s 2019 Conference.
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18. 16
WEDNESDAY, JUNE 12 | 10:45 - 11:45 A.M.
SUSTAINING AND GROWING THE MODEL
Community Health Centres face many challenges
when it comes to funding and policy support for the
integrated, multi-sector CHC model of health and social
care. This workshop will identify some of these systemic
challenges and explore different strategies for sustaining
and growing CHCs as multi-sector, multi-service
organizations. Themes to be explored include “taking
ownership” of the multi-sector, multi-service approach;
developing a culture of organizational resiliency; bracing
for and navigating health system and political change;
developing strategies and techniques for program and
revenue diversification; and, increasing the visibility of
the model.
Speakers: Stephanie Harrison, Chief Executive
Officer, Wisconsin Primary Health Care Association,
Axelle Janczur, Executive Director, Access Alliance
Multicultural Health and Community Services; Darryn
Werth, Senior Director for Program and Service
Delivery, CUPS Calgary; Scott Wolfe, Executive Director,
Canadian Association of Community Health Centres
STURGEON, SYSTEMS AND SPACE: CONNECTING
INDIGENOUS KNOWLEDGE TO HEALTHCARE
We live in a country that has been shaped by the
wisdom, knowledge and traditions of the First Peoples
of this land. These same Indigenous ways-of-being are
as relevant today as they were generations ago. This
fact raises questions: What is this traditional knowledge?
How do we merge it with mainstream medical models?
Who carries the expertise? Why it’s impactful in client-
centred care?
Join the founding leaders of the Aboriginal Health
Access Centres (AHACs) as they:
• Reflect on the creation of the AHACs - the policies,
people and practices that made it possible
• Explore current realities of Indigenous people and
healthcare in Ontario
• Define a path forward - bridging reconciliation with
right action
Speakers: Allison Fisher, Executive Director, Wabano
Centre for Aboriginal Health; Angela Recollet,
Executive Director, Shkagamik-Kwe Health Centre;
Gloria Daybutch, Executive Director, N’Mninoeyaa
Health Access Centre; Anita Cameron, Executive
Director, Waasegiizhig Nanaandawe’iyewigamig;
Gertie Mai Muise, Executive Director, Indigenous
Primary Health Care Council
INTEGRATED CARE DELIVERY:
BEST PRACTICE HEALTH SYSTEM SCORECARDS
Under the proposed Ontario Health Team environment,
organizations will be responsible for the integration
of services and will be held accountable for the
delivery of performance-based health and financial
outcomes within a bundled care model. Learn how
healthcare organizations and regions can operationalize
collaborative accountability networks through the
development of a Local Integrated Care Delivery
System Scorecard (ICDS). Participants will discuss how
community-governed primary health care organizations
could play a facilitative role in establishing a best
practice approach to the ICDS development in their
area. The session will also focus on boards’ role in
building a performance-based culture and working
effectively with CEOs and Executive Directors who are
increasingly faced with having to do more with less.
Speakers: Ted Ball, Transformation Coach, Quantum
Transformation Technologies; Al Madden, Executive
Director, South East Grey CHC
SOCIAL PRESCRIBING BOOT CAMP
Social prescribing is taking the mainstream media and
public by storm! Hear from Ontario’s early adopters
about how they’ve adapted U.K.-style social prescribing
to their local contexts, evaluated the impacts, and added
value by better integrating the social and clinical parts of
their practice.
Speakers: Stephanie Skelding, Systems Navigator, West
Elgin CHC; Meghan Shanahan Thain, Social Worker,
Belleville-Quinte West CHC; Allison Hewitt, RN,
Primary Care Outreach to Seniors, Centertown CHC
CHRONIC OBSTRUCTIVE PULMONARY DISEASE:
A DATA PARTNERSHIP TO GATHER INSIGHTS FOR CHCS
COPD is a leading cause of morbidity and mortality
and an important issue for community health
centres (CHCs). This session will share lessons from
a partnership between the Alliance for Healthier
Communities and the Canadian Institute for Health
Information. The partners used structured CHC
data, linked to hospital data, to learn more about the
characteristics of COPD clients and their care, as well
as about client flow to/from hospital. We will also give
examples of data standards to produce quality data for
this type of analysis.
Speakers: Mary Byrnes, Manager, Primary Health Care
Information, CIHI; Jennifer Rayner, Director of Research
and Evaluation, Alliance for Healthier Communities
CONCURRENT SESSIONS

19. 17
WEDNESDAY, JUNE 12 | 3:15 - 4:15 P.M.
FEDERAL ELECTION 2019 IN FOCUS
The federal election presents an opportunity to increase
buy-in from all political parties on key public policies
and investments to improve health and wellbeing for
Canadians. This workshop will engage participants
around CACHC’s federal election platform and provide
important information and tools focused on five areas of
focus during the election: investment in CHCs; national
pharmacare; public dental care; affordable housing and
action on homelessness; and, newcomer health. It will
also share lessons and examples of how to improve
and increase advocacy efforts at your organization, with
examples of how to build advocacy capacity. We urge
Community Health Centres to have a participant attend
this workshop as a focal point.
Speakers: Raquelle Forrester, Interim Co-CEO, Wellfort
Community Health Services; Stéphanie-Madeleine
Leduc, Manager of Policy and Research, Canadian
Housing Renewal Association; Siffan Rahman, Manager,
Ottawa Newcomer Health Centre - Somerset West
CHC; Jeannie Villanueva, Dental Office Administrator,
Mid-Main CHC; Scott Wolfe, Executive Director,
Canadian Association of Community Health Centres
STRATEGIES FOR ADVANCING LGBT2SQ HEALTH
THROUGH CHANGING CONTEXTS
As governments change, their priorities change, and
where and how interest is focused changes as well.
When discourse shifts away from population health,
different strategies are needed to advance the health
and wellbeing of marginalized populations. One of the
most practical ways to support health equity is
(1) to advance a shared commitment to collecting and
analyzing quality data (2) to make evidence-based
decisions that support effective policies and practices
for LGBT2SQ peoples. Following the structured session
in the conference, this informative conversation will
continue to support networking, action planning and
sharing leading practice commitments by community
health organizations to advance LGBT2SQ health on a
national level.
Speakers: Cliff Ledwos, Director, Primary Health
Care and Initiatives, Access Alliance Multicultural
Health and Community Services; Devon MacFarlane,
Director, Rainbow Health Ontario; Catherine
Macdonald, Knowledge Translation Specialist,
Alliance for Healthier Communities
COLLABORATION FOR SYSTEM LEADERSHIP AT
A GOVERNANCE LEVEL
The changing health system landscape demands
that community health organizations build stronger
collaborations with a wide range of partners and
Boards have important roles to play. Working more
collaboratively at the systems level helps organizations
address determinants of health, improve health
outcomes for their clients, and amplify their voices
through collective action. This session will spotlight
examples of collaborative practices led by Alliance
members. It will look into the benefits and risks, and
examine the Boards’ roles and responsibilities in
overseeing these processes. It will also offer lessons
learned on what effective collaboration for system
leadership looks like and how it can advance the
organization’s mission and address the needs of clients
and communities. Adrianna Tetley will speak to the
urgency for collaborative governance in the new
Ontario Health Teams.
Speakers: Edward Speicher, Chair, Sandy Hill CHC;
Janice Meisner, Board Member, Somerset West CHC;
Adrianna Tetley, Chief Executive Officer, Alliance for
Healthier Communities
WRITING THE BOOK ON COMMUNITY HEALTH
IN CANADA
Be first in line to hear from authors across the country
who have contributed chapters to Canada’s first
textbook on community health and comprehensive
primary health care.
Speakers: Merrill Cooper, Director of Strategy, Research
and Evaluation, The Alex CHC; Elizabeth Hartney,
Professor, School of Leadership Studies and Director,
Centre for Health Leadership and Research, Royal
Roads University; Laura Muldoon, Family Physician,
Somerset West CHC; Jennifer Rayner, Director,
Research and Evaluation, Alliance for Healthier
Communities; Kate Mulligan, Director, Policy and
Communications, Alliance for Healthier Communities

20. 18
THURSDAY, JUNE 13 | 10:30 - 11:30 A.M.
ADVANCING AN ACTION PLAN FOR COMMUNITY
HEALTH CENTRES IN RURAL COMMUNITIES
Rural communities in Canada face common
challenges related to socio-economic development,
sustainability, and access to health and social services.
This workshop will describe these challenges and why
Community Health Centres are a powerful solution
for rural communities. Experiences and lessons will be
shared from several rural Community Health Centres
in Canada and the United States, with insights on how
the U.S. national network of rural CHCs has improved
health, vitality, and economic development in rural
America. Areas of interaction in the workshop include:
sharing resources and tools for rural CHCs; and,
developing a Canada-wide rural CHCs strategy and
network with support from municipal, provincial, and
federal governments.
Speakers: Raymond Babowicz, Director of
Communications, Government Relations, and
Marketing, Community Health Center of the North
Country; Lorraine Burch, General Manager, Our Health
Centre; Lyn Linton, Executive Director, Gateway CHC;
Julia Swedak, Director of Quality and Knowledge
Management, Gateway CHC
BUILDING AN AGENDA FOR HEALTH EQUITY IN
BLACK COMMUNITIES – CONNECTING OUR STORIES,
CONTRIBUTIONS AND EXPERIENCES
This session will bring together leaders from
Community Health Centres, civil society organizations,
community and health professionals, including Nova
Scotia Senator Dr. Wanda Thomas Barnard, with
session participants from across Canada to co-create
the start of a national health equity agenda for Black
communities. It will highlight the contributions that
community health centres are already making to
address anti-Black racism and disproportionately
poor outcomes in health and health care, and place
particular focus on policy, collaboration, and driving
targeted approaches to health equity in the lives of
Black people to build a meaningful agenda.
Speakers: Dr. Wanda Thomas-Bernard, Senator, Nova
Scotia; Darling Emile, Francophone Health Promoter,
TAIBU CHC; Amma Gyamfowa, Program Coordinator
- Black Women’s Mentorship Program, Women’s
Health in Women’s Hands; Tyler Boyce, Anonymous
HIV Testing Outreach Worker, Somerset West CHC
GOVERNING AND LEADING IN A CONTINUOUSLY
CHANGING ENVIRONMENT
The environments in which community health
organizations operate are characterized by uncertainty
and complexity. To fulfill their fiduciary and strategic
responsibilities, community health boards and EDs/
CEOs are engaging in conversations about the impact
of changing environments on their organizations
and beyond. One key conversation is about adaptive
leadership and systems-informed approaches. This
requires boards to develop emergent strategies
informed by immediate feedback, and to perceive early
on trends that could impact the mission and strategic
priorities of the organization. In this interactive session,
we explore current thinking about the complex issues
that boards are facing. We will also explore what
boards and EDs/CEOs are doing to foster a culture of
ongoing adaptation in order to thrive in a continuously
evolving environment.
Speakers: Gwen Dubois-Wing, Dubois-Wing and
Associates; Heidi Schaeffer, Principle, Advancing
Change Together Consulting
DIGITAL HEALTH FUTURES: ADVANCING PERSON-
CENTRED, TECH-POWERED INNOVATION IN
COMMUNITY HEALTH
Can health care technology help bring person-centred
health care closer to home? Join SE Health’s Senior Vice
President & Chief Clinical Executive, Nancy Lefebre for
a dynamic conversation about the technology-fueled
innovations — from personalized electronic medical
records to biomonitoring to mood-lifting chatbots —
that could, with an equity lens, support a revolution in
community health care.
Speakers: Nancy Lefebre, Senior Vice President & Chief
Clinical Executive, SE Health; Rodney Burns, CIO,
Alliance for Healthier Communities
FILM SCREENING | PAINKILLER:
INSIDE THE OPIOID CRISIS
Join presenting sponsors TELUS Health to see the human
story behind the opioid epidemic affecting Canada.
The documentary seeks to raise awareness and end the
stigma of addiction by educating and informing viewers
on what fentanyl is and how it is affecting our country.
CONCURRENT SESSIONS

21. 19
THURSDAY, JUNE 13 | 12:30 - 1:30 P.M.
BUILDING A NATIONAL AGENDA FOR CHC
LEADERSHIP ON PRIMARY CARE AND ENGAGING
CHC HEALTHCARE PROVIDERS AS ADVOCATES
Developing strategies for CHC-based healthcare
providers to participate more actively in advocacy and
clinical leadership at a system level has the potential
to increase visibility and support for the CHC model,
to improve recruitment and retention, and to foster
transformative change in health system policy and
planning. This session will explore these opportunities
in greater depth, touching on both challenges and
promising examples of success. A key goal is to identify
practical steps that can be taken at an individual CHC
level and at regional and CHC association levels to
make progress.
Speakers: Cliff Ledwos, Director, Primary Health Care
and Initiatives, Access Alliance Multicultural Health and
Community Services; Hoda Mankal, Nurse Practitioner,
Carlington Community Health Centre; Dr. Daniel
Miller, Chief of Clinical Integration and Graduate
Medical Education, Hudson River HealthCare; Scott
Wolfe, Executive Director, Canadian Association of
Community Health Centres
ADVANCING A PAN-CANADIAN STRATEGY FOR
FRANCOPHONE AND ACADIAN COMMUNITY-LED
PRIMARY HEALTH CARE
Access to Community Health Centres (CHCs) “for and
by” Francophone and Acadian communities is vital,
yet it can take years of advocacy and community
leadership to achieve and requires continued vigilance
and collective action. Far too few Francophone and
Acadian communities across Canada have access to
these services, and many existing French-language
CHCs are under pressure due to an erosion of policy
and funding for French-language services. What kind
of planning, engagement and advocacy are needed to
achieve progress? How can the experiences of existing
French-language CHCs help other communities in
need of the community-led model? How can we work
in partnership with allies at federal, provincial and
municipal levels? Participate in dialogue and in planning
next steps for a strong Canada-wide strategy.
Speakers: Marc Bisson, Directeur général, CSC
de l’Estrie; Janice Bilodeau, Directrice générale,
Centre de santé de Clare; Monique Constant,
Directrice générale, CSC Saint Boniface; Jocelyne
Maxwell, Directrice générale, CSC du Témiskaming;
Florence Ngenzebuhoro, Directrice générale, Centre
francophone de Toronto; Caroline Vézina, Directrice
de la programmation, Société Santé en français
GOVERNANCE LEADERSHIP FOR HEALTH EQUITY
This session is focused on practical resources and case
examples of high-performing governance practices to
advance health equity. We will begin with Axelle Janczur
who will explain how health equity was established as
a strategic priority for Access Alliance by the Board of
Directors and how this was operationalized within the
organization. Next, Kathy Bresett and Mac Redmond
from North Lambton CHC will share how their Board is
leading strategic actions in each of the five pillars of the
Health Equity Framework. Finally, Notisha Massaquoi will
speak about the Board’s strategic use of disaggregated
and intersectional data to identify and address (though
programs, advocacy and system influence and
partnerships) evidence of health access and outcome
inequities.
Speakers: Axelle Janczur, Executive Director, Access
Alliance Multicultural Health and Community Services;
Notisha Massaquoi, Executive Director, Women’s
Health in Women’s Hands; Kathy Bresett, Executive
Director, North Lambton CHC; Mac Redmond, Board
Chair, North Lambton CHC
MENTAL HEALTH: INNOVATIVE APPROACHES TO
INCORPORATING MENTAL HEALTH AND ADDICTIONS
INTO PRIMARY CARE
The first point of contact with the medical system for
clients with mental health and addictions needs is
usually primary care. Community-governed primary
care organizations often serve populations who require
a range of mental health and addictions services and
supports, including supports around social determinants
of health, such as housing. This learning session will
feature leaders from community-governed primary
care organizations, who will explain how they have
implemented innovative programs to meet the needs of
these populations.
Speakers: Marianna Shturman, Director of Addictions
and Mental Health; Wabano Centre for Aboriginal
Health; Natalie Lloyd, Addictions Counsellor and Case
Worker, Wabano Centre for Aboriginal Health;
Despina Tzemis, Program Manager, Quest CHC;
Coletta McGrath, Executive Director, Quest CHC;
Jenny Stranges, Program Manager, Quest CHC
FILM SCREENING | FALLING THROUGH THE CRACKS:
GREG’S STORY
This short film tells the story of Greg Price’s tragic journey
through a fragmented healthcare system in Alberta. The
message of the film is intended to inspire positive change
and improvement in the healthcare system.

22. 20
SPONSORS
Presenting Sponsor
Community Health Champions
Change Makers
Allies
Coffee Break Sponsor
Internet Café Sponsor

23. 21
Communicate comfortably and effectively in over 180 languages
24 hours, 7 days a week
Don’t speak a
client’s language?
We can
help you.
Contact us for more information.
www.aalanguages.ca | 1-888-278-8007 | languages@accessalliance.ca
» On-site face-to-face
interpretation
» Immediate over-the-phone
interpretation
» Video remote interpretation
» Document translation
» Language access training for
service providers

24. 22
EXPO 2019

25. 23
CATIE is your resource for the
latest information on HIV and
hepatitis C treatment and
prevention in clear language.
• Free publications
• Free subscriptions
• Webinars, workshops
and training courses
CATIE est votre ressource pour
les toutes dernières informations
sur le traitement et la prévention
du VIH et de l’hépatite C.
• Publications gratuites
• Abonnements gratuits
• Webinaires, ateliers et
cours de formation
At your service. À votre service.
1-800-263-1638
questions@catie.ca

26. 24
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BALLROOM
EXHIBIT
HALL
118 AB
110
106 H
CONFERENCE FLOOR PLANS

27. 25
25
of noTe
DelegaTeS WiTh MoBiliTy DifficUlTieS
The Sheraton Parkway Toronto North is accessible with ramps and elevator
access. From the Best Western, access to the conference site is best via the
outside.
SPeCiAL DieTAry CONSiDerATiONS
We hope the buffet meals at the conference will provide delegates with enough
variety to meet most, if not all, dietary preferences and requirements. However,
if needed, as you sit down for each meal, you are welcome to let your server
know of your dietary requirements and ask for a special meal.
hAVe yOur SAy!
Data On The Spot is the Canadian leader in audience response technology.
The system will allow us to ask you questions throughout the conference and
have you respond using your hand held voting devices. The results will be
displayed on the screen for everyone to see. To use your device, simply press the
appropriate number on your clicker that corresponds to your answer choice on
the screen. Vote now!
Wi-fi
Complimentary wireless access is available throughout the Sheraton Parkway
Toronto North hotel/conference site.
use the hashtag
#PMTL2014
for all your tweets
Join us on
Twitter!
COMPLIMENTARY WIRELESS ACCESS is available throughout the
Ottawa Conference and Event Centre.
JOIN US ON TWITTER!
Please use the hashtag #CHConnections2019 for all your tweets
DOOR PRIZES will be announced at Thursday’s afternoon plenary session.
Good luck!
PROMOTING A HEALTHY, SCENT-FREE ENVIRONMENT
In consideration to those who are sensitive to chemicals, we kindly ask you
to refrain from wearing perfumes, colognes and other scented products at
the conference and affiliated events.
NOTE FOR DELEGATES WITH MOBILITY DIFFICULTIES
The Ottawa Conference and Event Centre is accessible with elevator access
ACCESSIBLE DOCUMENTS
Conference materials are available in large print for delegates that require
them. Please visit the registration desk for more information.
Please use the hashtag
#CHConnections2019
for all your conference tweets
ADULT FALL PREVENTION
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WORK
TOGETHER FIND ANSWERS FREE SERVICES
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Half-page ad.pdf 1 5/2/2019 8:16:59 AM
COMMUNITY HEALTH
AND WELLBEING WEEK
#CHWW2019
SEMAINE DE LA SANTÉ ET DU
BIEN-ÊTRE COMMUNAUTAIRE
October 21-27, 2019
21-27 octobre 2019

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Wednesday, June 12 | 10:45 to 11:45 a.m.
Chronic obstructive pulmonary disease
(COPD) is a leading cause of morbidity
and mortality and an important issue for
community health centres.
This session will share lessons from
a partnership between the Alliance for
Healthier Communities and the Canadian
Institute for Health Information (CIHI).
The partners used structured data from
community health centres linked to hospital
data to learn more about the characteristics
of COPD clients and their care, as well as
about client flow to and from hospital.
Chronic Obstructive
Pulmonary Disease
Gathering Insights for
Community Health Centres
Speakers
Mary Byrnes
Manager, Primary Health Care Information,
Canadian Institute for Health Information
Jennifer Rayner
Director, Research and Evaluation,
Alliance for Healthier Communities
Visit us!
CIHI is an independent, not-for-profit organization that provides
essential information on Canada’s health systems and the health
of Canadians. Visit us at our booth for more information. cihi.ca

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AST2498-05-2019
It’s about time.
Yours.