This document presents a communications solution from Richardson Communications and Consulting, Inc. It involves creating an inventory of a client's current communications services through analyzing invoices and records. This is to identify opportunities to optimize costs, consolidate billing, improve services, and ensure business continuity. Richardson Communications will work with the client to understand their goals and pain points, present a customized solution, and manage the migration to new services and systems. The solution aims to reduce the client's monthly expenditures while upgrading their network and user experience.

1. Communications Solution
PRESENTED BY: RICHARDSON
COMMUNICATIONS AND
CONSULTING, INC.

2. Solutions Team
Rachel McNeese
Josh Cook - Service Coordinator
Bobby Baggett - Project Manager

3. YOU HAVE
TO KNOW
WHERE
YOU
ARE…
Creation of the inventory is the first and most
important step in the process to develop a
comprehensive IT solution for our clients. This
is critical in providing solutions that bring cost
optimization to the table along with business
continuity and disaster recovery solutions. We
thoroughly and with great attention to detail,
analyze all invoicing and customer service
records until each service and its respective
cost is accounted for and catalogued by
location.
Through this process, these are the services currently identified with all
(number of locations / Customer name ) locations:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.

4. TO KNOW
WHERE
YOU ARE
GOING...
RCC has found that (Customer
name) is currently processing XX
separate invoices every month
between XX carriers.
With the inventory of services for
(Customer name) now complete,
RCC and our team of experts
brought together a solution that
will:
1. Optimize monthly communication expenditures
2. Upgrade, optimize and protect services and user experience
3. Consolidate and streamline billing
4. Create business continuity and unify corporate wide communications

5. AND, HOW
TO GET
THERE…
•Align
o Processes and needs
•Collaborate
o Needs
o Responsibilities
o Expectations
o Timeline
•Compress and Prioritize
o Compress timelines where possible
o Prioritize events for efficiency
•Coordinate and Educate
o Coordinate service and equipment
deployment
o Coordinate training/education for end users
o Carrier Support/Trouble shooting
•Review
o Ensure invoice reflects
-Proper services
-Expected costs

6. GOALS
With every project, RCC works with our client, as
well as our team of experts, to construct a list of
business initiatives and current pain points.
These initiatives represent the goal of our
mission; to alleviate the pain points and drive
towards attaining your long and short term
business needs while protecting your services.
Billing Consolidation
Many times we enter situations where clients are processing dozens of
bills every month, investing great amounts of man hours and
resources. Many clients are unaware of what they're spending or the
services they're receiving. Bill consolidation simplifies monthly spend
and via the RCC White Glove offering tracking costs and inventory are
quick.
Business needs assessment
RCC's IT services inventory provides an in-depth view into the very core
of what drives the client's day-to-day communications and
connectivity. We are able to identify gaps and overlaps in services,
determine areas of strengths and weaknesses, and gain a
comprehensive picture of their network infrastructure.

7. GOALS
Optimize Costs
RCC is able to access over 90 service
providers from which to locate the best
solutions for our clients. This allows us to
secure multiple solutions, offering our clients
options to met they initiatives. We leverage the
service providers to return competitive pricing,
while supplying increased network services.

8. BENEFITS
SUMMARY
ANALYSIS
RCC has been nationally recognized by
carriers for our ability to manage
customer migrations to hosted
solutions. Based upon our discovery
with ( CUSTOMER NAME ), we
recommend a solution that will
maximize current spend. Below
represents information located during
our discovery as well as benefits of our
recommendations.
(EXAMPLE) ADD PAGES IF NEEDED.
1. Reduce billing from 67 invoices to 5
2. SAVINGS Monthly $37,339.93; Annual $448,079.16; Term $1,344,237.40
3. Increased bandwidth at corporate and Databank by 20X
4. Maximizing current spend to include
5. PCI Compliance
6. Protect members and business against fraud

9. EXAMPLE / Current spend comparison

10. EXAMPLE / Total
solution pricing

11. WHY RCC?
BACKGROUND
We are Experts At:
-CSR and invoice analysis - you have to know what
you have before you can determine what you need
-Hardware telephony migration to the cloud - 10
years experience
-LNP management - 16 years experience
-White Glove implementation and program
management
-Solution selling through Business Continuity - BC in
access, network, site and people recovery