Employee Communication in times of change

Communicating Change and Complex Benefit Design Hays Companies July 24, 2009

About Journal Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

5 years ago… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Our Challenge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Helping employees navigate through complex benefits

Communication is key ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Start with the basics ,[object Object],[object Object],[object Object],[object Object],[object Object]

Say it, re-say it and say it again ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Show executive buy-in & leadership support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Change - Tell them the truth & what to expect. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Handle the objections before they are asked. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Use scenarios to help explain tough concepts/decisions

Use testimonials when you can I signed up for HealthMapRx for Diabetes because the medications were free. I had no idea how much this decision would impact my life. I have lost 70 pounds…I am eating better, I am walking and my A1C shows my diabetes is in control! I feel better, I have more energy and now I can keep up with my grandchildren! Brenda (my coach) is great! I’ve learned so much from her! Thank you so much for offering this program.

Get them engaged ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Put them in control. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Increase your connectivity ,[object Object],[object Object],[object Object],[object Object],[object Object]

Still more to do… ,[object Object],[object Object],[object Object],[object Object]

Control your meetings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Questions? ,[object Object],[object Object],[object Object],[object Object]

Employee Communication in times of change

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