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Global Focus Group Engagement-
Communication Guide
The purpose of this guide is to help you to create a small
campaign that should help you to engage AIESECers and
externals as participants.


It is divided into 4 parts:
      1. Objectives of the campaign
      2. Target groups
      3. Messages
      4. Channels

In case of questions please contact helenmikkov@gmail.com or
klaus.oberbauer@aiesec.net
1. Objectives of the Campaign
The main objective is to test if the re- designed brand concept is actionable and useful for
our current members.




In one focus group there should be 6 to 10 AIESECers. You can run several focus groups at
the same time.



In order to create a campaign you need to specify your

   a) target groups,
   b) create the messages
   c) find the channels to reach the people you need

   ...in your local entity.


Dates:

   Focus group interviews should be realised from the 19th of November until the 2nd of
   December.
2. Target Groups
    What to consider when choosing participants:
    Age group: 18-24 year old students and recent graduates
    Ideally each organizational levels participating in at least one group (members, middle
    managers, EB, LCP, MCVP, MCP)
    Have all functional areas participating in at least one group
    Gender (ideally a mix of 50-50)
    Ethnic population among your target audience in your country – have all ethnic
    backgrounds participating in at least one group
    Languages spoken among your target audience in your country – have all languages
    participating in at least one group


Remember to make sure that your focus group is culturally sensitive to the audience that
you are trying to reach. Too often, the smallest details do get overlooked. If your audience
speaks a different language, try to make sure that you engage a facilitator who speaks that
language and is sensitive to the needs of your audience.

It’s important that focus-group participants have something in common for you to get useful
information about a topic you’re exploring. For example, if you are considering developing a
photography product, you’ll likely want all participants to be interested in photography in
some way. On the other hand, it’s important to ensure that participants aren’t too similar for
you to acquire a variety of perspectives and foster discussion.

Nevertheless, the focus group must be made up of a variety of people from varying
backgrounds and experiences. When looking for external participants, consider the main
target audiences your AIESEC entity is addressing during recruitments.

Suggestions: Perhaps contact people who are active in other NGOs, or people who study
branding, communication, marketing, or are volunteers already, or who are not active
participants in extracurricual activities.


   3. Messages
                                 Messages (including why they   Comments:
                                 should participate):
AIESECers
Short-term AIESECers
Externals (18-24 year old
students and recent graduates)
Based on the profiles create the messages targeted to specific audiences.

Put down also your communication purposes whether you want to inform the possible
participants, change their attitude, or envoke a change in their behaviour, and how you will
do it.

Why do people attend focus groups?

If you create the messages for your campaign you should focus on why people usually
participate in focus groups in order to get their interest.

One reason to attend Focus Groups is because people like to give their opinions about
various topics; they find it interesting meeting and chatting with their peers about subjects
of interest. For many it also is a break in their routine and a fun way to spend an evening.

A third reason people attend focus groups is to learn about the research technique or the
topic being discussed. Often focus groups can be very helpful to people who are seeking
additional information about a subject. They can talk with others about various aspects of
the subject, gathering much useful information.

Important note: Let your audiences know beforehand why they were selected to
participate in the group, how the information will be used, and what is the goal to give
them an overview of the focus group
4. Channels
Based on the messages you can find the channels needed and most effective in your local
entity.

For internal participants communicate with your local entities to find interested people or
just ask the people you know.

With external participants it is a bit more difficult:

There are three principal ways you can find external participants for your focus groups.

One is to use lists of contacts of AIESEC or of other NGOs. These can be a recruitment
database of your LCs of applicants for the ELD programmes or a database obtained from
external events. Very practical can be to use lists of contacts from other NGOs or partner
organizations that you have in your country.

Another way, however not ideal, is to advertise for participants in social media. With this
approach it will be probably more difficult to engage specific profiles of participants. This is
why it should be only used if you can’t find enough participants by your or your partner’s
contacts.




Good luck! : )

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Communication guide

  • 1. Global Focus Group Engagement- Communication Guide The purpose of this guide is to help you to create a small campaign that should help you to engage AIESECers and externals as participants. It is divided into 4 parts: 1. Objectives of the campaign 2. Target groups 3. Messages 4. Channels In case of questions please contact helenmikkov@gmail.com or klaus.oberbauer@aiesec.net
  • 2. 1. Objectives of the Campaign The main objective is to test if the re- designed brand concept is actionable and useful for our current members. In one focus group there should be 6 to 10 AIESECers. You can run several focus groups at the same time. In order to create a campaign you need to specify your a) target groups, b) create the messages c) find the channels to reach the people you need ...in your local entity. Dates: Focus group interviews should be realised from the 19th of November until the 2nd of December.
  • 3. 2. Target Groups What to consider when choosing participants: Age group: 18-24 year old students and recent graduates Ideally each organizational levels participating in at least one group (members, middle managers, EB, LCP, MCVP, MCP) Have all functional areas participating in at least one group Gender (ideally a mix of 50-50) Ethnic population among your target audience in your country – have all ethnic backgrounds participating in at least one group Languages spoken among your target audience in your country – have all languages participating in at least one group Remember to make sure that your focus group is culturally sensitive to the audience that you are trying to reach. Too often, the smallest details do get overlooked. If your audience speaks a different language, try to make sure that you engage a facilitator who speaks that language and is sensitive to the needs of your audience. It’s important that focus-group participants have something in common for you to get useful information about a topic you’re exploring. For example, if you are considering developing a photography product, you’ll likely want all participants to be interested in photography in some way. On the other hand, it’s important to ensure that participants aren’t too similar for you to acquire a variety of perspectives and foster discussion. Nevertheless, the focus group must be made up of a variety of people from varying backgrounds and experiences. When looking for external participants, consider the main target audiences your AIESEC entity is addressing during recruitments. Suggestions: Perhaps contact people who are active in other NGOs, or people who study branding, communication, marketing, or are volunteers already, or who are not active participants in extracurricual activities. 3. Messages Messages (including why they Comments: should participate): AIESECers Short-term AIESECers Externals (18-24 year old students and recent graduates)
  • 4. Based on the profiles create the messages targeted to specific audiences. Put down also your communication purposes whether you want to inform the possible participants, change their attitude, or envoke a change in their behaviour, and how you will do it. Why do people attend focus groups? If you create the messages for your campaign you should focus on why people usually participate in focus groups in order to get their interest. One reason to attend Focus Groups is because people like to give their opinions about various topics; they find it interesting meeting and chatting with their peers about subjects of interest. For many it also is a break in their routine and a fun way to spend an evening. A third reason people attend focus groups is to learn about the research technique or the topic being discussed. Often focus groups can be very helpful to people who are seeking additional information about a subject. They can talk with others about various aspects of the subject, gathering much useful information. Important note: Let your audiences know beforehand why they were selected to participate in the group, how the information will be used, and what is the goal to give them an overview of the focus group
  • 5. 4. Channels Based on the messages you can find the channels needed and most effective in your local entity. For internal participants communicate with your local entities to find interested people or just ask the people you know. With external participants it is a bit more difficult: There are three principal ways you can find external participants for your focus groups. One is to use lists of contacts of AIESEC or of other NGOs. These can be a recruitment database of your LCs of applicants for the ELD programmes or a database obtained from external events. Very practical can be to use lists of contacts from other NGOs or partner organizations that you have in your country. Another way, however not ideal, is to advertise for participants in social media. With this approach it will be probably more difficult to engage specific profiles of participants. This is why it should be only used if you can’t find enough participants by your or your partner’s contacts. Good luck! : )