Cologne – the Participatory Budget: Key Challenges of eParticipation an introduction to the topic of e-participation in Cologne

1. The Lord Mayor City of Cologne
Cologne – the Participatory Budget
Key Challenges of Participation
La e‐Administración en la Unión Europea / EPSA 2009 Knowledge‐
Transfer Workshop, Vitoria, 11‐12 de mayo 2010
Sheet 1

2. The Lord Mayor City of Cologne
Residents: about 1 million
Budget: about EUR 4 billion
Politics: 90 members in the municipal council
p
Municipalities: 9 (between 82,000 and 145,000
( , ,
residents)
Municipal
administration : 16,000 employees
Sheet 2

3. The Lord Mayor City of Cologne
„Get rid off the PB
Cologne PB 2010 – Proposal No. 490
Sheet 3

4. The Lord Mayor City of Cologne
Agenda
1 E-Participation in Cologne
2 The Online Dialogue
3 The Participatory Budget 2008/2009
4 The Participatory Budget 2010
5 What`s next
Sheet 4

5. The Lord Mayor City of Cologne
SCENE
participatory budget served as…
an introduction to the
topic of e-participation 1 a kick-off procedure
and hence a learning for the following
2
process for other budgets of Cologne
3
procedures of
4
p
participation in
p
Cologne
a first step to
further development
of future budgets and other
e participation processes -
e-participation
first concentration on three
topics - later addition of other
aim 2012: themes and a workflow i th
th d kfl in the
back
Established platform and central medium for city-wide
procedures of the civil participation
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6. The Lord Mayor City of Cologne
Basic conditions of the participatory budget
Public – Citizens – target group
bl
Procedure Securing the future
activation
Create public Design interactive Sustainable embedding
awareness internet pages in a user in politics and
Activate many friendly way administration
different citizens p
Guarantee transparent Establishment of a new
Optimised target processes participation culture
group address Generate many
contributions
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7. The Lord Mayor City of Cologne
The Online Dialogue
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8. The Lord Mayor City of Cologne
one platform for all
2010 2011 2012
Development inchange
Demographic the municipalities
Cologne development
Whatdoes Cologne develope?
How do you expect for your municipality?
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9. The Lord Mayor City of Cologne
Subjects over the years
Streets, paths, Building & urban
Culture Civic services
open areas development
08
200
2
Green spaces Education/schools Health Social Cologne
2010
Sports Environment Promotion of the
Youth
protection economy
1 2 3 4
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10. The Lord Mayor City of Cologne
The Budget for 2008 & 2009
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11. The Lord Mayor City of Cologne
Participation – the basic conditions
3 subject areas: Participatory budget EUR 311 million
3 subject areas: Participatory budget EUR 311 million
Streets, paths, open areas Green spaces sports
Online‐Phase: 4 weeks (October 22 – November 19, 2007)
Editorial team: 16 employees, shift operation (8.00 a.m. – 10.00 p.m.), 7 days
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12. The Lord Mayor City of Cologne
Ways of participation
Total suggestions:
T t l ti 4.973
4 973
Thereof off‐time the working hours: 40%
(8.00 a.m. – 5.00 p.m.)
E‐Mail Call‐Center Written form Internet
Page-Hits
2009 Oct.:
> 5,7 Mio. !
,
103 184 448 4.238
4 238
2% 4% 9% 85%
All classic forms of access but:
Internet platform is THE main channel of dialogue among citizens!
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13. The Lord Mayor City of Cologne
New ways of communication
S t
Suggest‐ R i
Regis‐ Li ki f
Linking of C i t t
Consis‐tent
Catch‐word
ions: imme‐ tration only suggest‐ simple
1 diately for voting
„Tagging“
ions handling
Evaluation Improved
2 Suggestions, ideas
pro/con
Dialog c/c, a/c Comments
communication
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14. The Lord Mayor City of Cologne
Accountability
The results of 4 weeks of citizen evaluation 2007
300 Draft Report with
suggestions by resolution for the decisions
the citizens for the council of the city
the 2008/2009 with 498 council
budget pages
volume of measures
8.2
EUR 8 2 million (2008/2009)
EUR 8.8 million (2010/2011)
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15. The Lord Mayor City of Cologne
Vorher / Nachher
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16. The Lord Mayor City of Cologne
Participatory budget makes a difference...
The worst intersection in town
Do away with the rage intersection
The traffic jam intersections will be
gotten rid of
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17. The Lord Mayor City of Cologne
Participatory budget 2010
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18. The Lord Mayor City of Cologne
Cologne PB 2010 – what`s new?
platform
optimised frontend
online-workflow-module in the backend
scientifical evaluation
expert monitoring for one year
effect analysis
recommendation for process improvement
process
new topics: school/education, environmental protection
longer, restructured online-phase (5 weeks)
votes in written form
stregthening of the municipalities
emphasis on saving proposals (budgetary situation!)
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19. The Lord Mayor City of Cologne
Basic conditions of the 2nd participatory budget
2 new subject areas
2 new subject areas
1. Citizens make suggestions and
1 Ci i k i d
evaluate them
2. Editorial team enters written
suggestions into application
suggestions into application
3. New evaluation of all suggestions
4. Validation of suggestions and
School and education Environmental protection
transfer into workflow‐component
Phase 1: Phase 2: Phase 3: Phase 4:
17.11. – 11.12. 12.12 – 13.12. 14.12 – 20.12 21.12 – 30.12
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20. The Lord Mayor City of Cologne
new: the workflow in the back
•allocation of proposals to the different departements
allocation
for expertise verification
• quick possibility for compilation of proposals for
e.g. political committees
• easy way of editing the p
y y g political votes and decisions
• immediate publishing of the results of consultants
and decisions
• sustainable monitoring of the realisation of
the accepted proposals
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21. The Lord Mayor City of Cologne
new: the way of monitoring the results
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22. The Lord Mayor City of Cologne
Evaluation ‐ Numbers, Data, Facts 2008/2010
60000
50000
50000
40000
30000 25000 2008/2009
20000 2010
7586 9000
10000 5700 4973 3300
1200
0
registered suggestions evaluations comments
Users
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23. The Lord Mayor City of Cologne
Evaluation : strategic evaluation
Less proposals
Participants:
lively discussion
Almost id ti l
Al t identical
Less double entrys
Comments per proposal:
2008 (1,7); 2010 (3,6)
Evaluations per proposal:
2008 (10,6); 2010 (30,7)
Increase of saving proposals:
Von 16 % auf 26 %
V f
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24. The Lord Mayor City of Cologne
Lessons to be learned
1
more PR and advertising
(is there an evaluation
about the success of
different media?)
3
no focusing von special topics if you
want to create quantity
2
try to get the local
press and media to
p
report about the project
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25. The Lord Mayor City of Cologne
Visions (?)
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26. The Lord Mayor City of Cologne
What's next?
Oonline d l
O l dialogue established
t bl h d
Participation brought in
Guideline adopted
European Environmental Noise Directive
networking in the local community
Working on new modules esp. Geographic
information system (GIS)
Ooptimising the workflow
p g y
Complaint Management System
civic commitment
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27. The Lord Mayor City of Cologne
“Don`t wait for better days
Cologne PB 2010 – response to Proposal No. 490
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28. The Lord Mayor City of Cologne
Thank
Th k you!
!
For further information contact:
City of Cologne
E‐Government & online services
Guelichplatz 1‐3
50667 Cologne
Germany
+49 (0)221 221 33999
e‐government@stadt‐koeln.de
g @
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