The Global Open Innovation Imperative
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By Sean Moffitt, Wikibrands & CSW2. Presented at Crowdsourcing Week Global 2015. Learn more and join us at our next event: www.crowdsourcingweek.com
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This document contains address information for two companies - Oracle India Private Limited located at Lexington Towers Prestige St. John's Woods, 2nd Cross Road Chikka Audugodi, Bangalore, Karnataka, India and Intel Technology India Private Limited located at Survey #23-56 P Devarabeesanahalli Village, Outer Ring Road Varthur Hobli, Bangalore, Karnataka, India.
Crowdsourcing à la sbv IMPROVER: the challenge of being your own client
- The sbv IMPROVER project is a crowdsourcing platform led by PMI R&D to verify methods in industrial research through challenges in data science, biology and medicine. It aims to provide quality control of company research.
- Challenges follow five stages: preparation, launch, running the challenge, ranking submissions, and sharing results. Defining precise questions helps obtain focused solutions.
- Challenges engage crowds of young researchers interested in machine learning and data science. Advertising occurs through social media, conferences, and directly engaging previous participants.
- Benefits include scientific publications, learning, and driving innovation through crowdsourced verification of methods. Maintaining the platform requires significant communication efforts but eng
Transforming the Global Payments Operation
The document discusses Tipalti, a payables automation solution that aims to simplify global payments operations. It notes that manual payables processes are inefficient, risky and a barrier to growth. Tipalti provides a holistic platform that automates partner onboarding, payments, tax compliance, reconciliation and other functions. This allows customers to scale rapidly while reducing costs, risks and freeing up staff to focus on strategic work. The platform offers controls for fraud detection, regulatory compliance and supports payments to over 190 countries.
Crowdsourced to Outsourced: How online platforms are shaping the future of work
Online platforms are shaping the future of work by enabling crowdsourcing and freelancing. They allow access to a global talent pool and provide flexibility for freelancers to work remotely. This benefits both businesses and freelancers. Online platforms also foster creativity through design competitions and help address challenges like data collection and knowledge gaps through public engagement. They are expected to further disrupt and enhance how people work in the future by promoting fair access to opportunities worldwide.
Malasya's Experience in Crowd Labour and Sharing Economy
This document summarizes Malaysia's experience with crowd labor and the sharing economy. It discusses how Malaysia established programs like eRezeki to connect Malaysian workers with online work and tasks through digital platforms. These programs helped Malaysians earn additional income by performing microtasks, professional work, and some offline tasks. The programs worked with over 100 digital marketplace partners and established training centers across Malaysia to support crowd workers. Government initiatives helped educate stakeholders and promote sharing economy adoption, growing the estimated market size from RM110 million in 2016 to RM949 million in 2018.
LM Industries: Harnessing The Power of Crowdsourced Innovation to Build the F...
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Human Collective Intelligence: the future of corporate innovation
How AI can improve decision-making in organizations by leveraging knowledge and opinions of experts.
9 Ways to Ruin Your Open Innovation Challenge
This document outlines 9 ways to ruin an open innovation challenge. It begins by discussing the importance of having clear objectives, rules, and transparency when launching a challenge. It then discusses the importance of proper recruitment of participants, not having too high of barriers to entry, and having fair intellectual property policies. The document also notes that challenges should not be solely about competition and should offer fitting prizes. It emphasizes the importance of the right judges, mentors, and timing for challenges. The overall message is that challenges need proper planning and organization to be successful.
Recommended
Address csv
This document contains address information for two companies - Oracle India Private Limited located at Lexington Towers Prestige St. John's Woods, 2nd Cross Road Chikka Audugodi, Bangalore, Karnataka, India and Intel Technology India Private Limited located at Survey #23-56 P Devarabeesanahalli Village, Outer Ring Road Varthur Hobli, Bangalore, Karnataka, India.
Crowdsourcing à la sbv IMPROVER: the challenge of being your own client
- The sbv IMPROVER project is a crowdsourcing platform led by PMI R&D to verify methods in industrial research through challenges in data science, biology and medicine. It aims to provide quality control of company research.
- Challenges follow five stages: preparation, launch, running the challenge, ranking submissions, and sharing results. Defining precise questions helps obtain focused solutions.
- Challenges engage crowds of young researchers interested in machine learning and data science. Advertising occurs through social media, conferences, and directly engaging previous participants.
- Benefits include scientific publications, learning, and driving innovation through crowdsourced verification of methods. Maintaining the platform requires significant communication efforts but eng
Transforming the Global Payments Operation
The document discusses Tipalti, a payables automation solution that aims to simplify global payments operations. It notes that manual payables processes are inefficient, risky and a barrier to growth. Tipalti provides a holistic platform that automates partner onboarding, payments, tax compliance, reconciliation and other functions. This allows customers to scale rapidly while reducing costs, risks and freeing up staff to focus on strategic work. The platform offers controls for fraud detection, regulatory compliance and supports payments to over 190 countries.
Crowdsourced to Outsourced: How online platforms are shaping the future of work
Online platforms are shaping the future of work by enabling crowdsourcing and freelancing. They allow access to a global talent pool and provide flexibility for freelancers to work remotely. This benefits both businesses and freelancers. Online platforms also foster creativity through design competitions and help address challenges like data collection and knowledge gaps through public engagement. They are expected to further disrupt and enhance how people work in the future by promoting fair access to opportunities worldwide.
Malasya's Experience in Crowd Labour and Sharing Economy
This document summarizes Malaysia's experience with crowd labor and the sharing economy. It discusses how Malaysia established programs like eRezeki to connect Malaysian workers with online work and tasks through digital platforms. These programs helped Malaysians earn additional income by performing microtasks, professional work, and some offline tasks. The programs worked with over 100 digital marketplace partners and established training centers across Malaysia to support crowd workers. Government initiatives helped educate stakeholders and promote sharing economy adoption, growing the estimated market size from RM110 million in 2016 to RM949 million in 2018.
LM Industries: Harnessing The Power of Crowdsourced Innovation to Build the F...
Lessons from the mobility ecosystem on working with a diverse set of producers, suppliers and innovators while the solution is still uncertain.
Human Collective Intelligence: the future of corporate innovation
How AI can improve decision-making in organizations by leveraging knowledge and opinions of experts.
9 Ways to Ruin Your Open Innovation Challenge
This document outlines 9 ways to ruin an open innovation challenge. It begins by discussing the importance of having clear objectives, rules, and transparency when launching a challenge. It then discusses the importance of proper recruitment of participants, not having too high of barriers to entry, and having fair intellectual property policies. The document also notes that challenges should not be solely about competition and should offer fitting prizes. It emphasizes the importance of the right judges, mentors, and timing for challenges. The overall message is that challenges need proper planning and organization to be successful.
Disruptive Crowdsourcing
The how's and why's of activating societies to co-define their challenges and co-create effective solutions.
Accelerating Hardware Development: Ideation and Engineering
Strategies for creating a coordinated system of experts with modular workflows to accomplish complex interdependent tasks quickly.
Attracting and Retaining Top Partners with a Best-in-Class Payments Experience
This document discusses how to attract and retain top partners through best-in-class payments experiences. It notes that the crowd space is becoming more competitive, making it harder to attract and retain partners. Providing a great payments experience can help with this. The document outlines 5 steps to achieve a best-in-class payments experience: 1) automate partner onboarding, 2) develop cross-border payment intelligence, 3) proactively communicate payment information, 4) ensure tax compliance, and 5) maintain a lean and scalable operation. It emphasizes that payments are important to partners and marketplaces lose partners due to payment issues.
Crowdsourcing Disaster Relief
Learn strategies to integrate crowdsourcing into disaster response practices for nonprofits, governments and digital humanitarians.
Core + Crowd: Why (and how) crowdsourcing is about to become mainstream
This document discusses how crowdsourcing is becoming mainstream through the "Core + Crowd" model. It outlines the history and current state of crowdsourcing, and introduces the concept of "Crowd 2.0" - making crowdsourcing more social by allowing organizations to build customized crowds. Crowd 2.0 moves beyond early crowdsourcing approaches by making communities more open, personalized, and gamified. The future workforce is predicted to blend core teams, freelancers, crowdsourced labor, and automation through platforms like HeroX that connect organizations to large global crowds without managing overhead.
Smart and Secure Cities and Communities
NIST is working to establish models for smart and secure cities through its Global City Teams Challenge program. The program brings together technology innovators, cities, and other stakeholders to collaborate on projects that improve quality of life using IoT and cyber-physical systems. Example projects address issues like emergency response, transportation, and utilities. Over 200 cities worldwide have participated, working in clusters on shared challenges and opportunities. The goal is to demonstrate replicable, scalable, and sustainable smart city solutions with built-in security and privacy protections.
How Successful Crowdsourcing Depends on asking 'Interesting Questions'
Writing Interesting Questions is as much art as as science. Here are some 100%Open has written recently. How can we double the fun of the LEGO play experience? How can I wash my home, myself, or my clothes with a single cup of water? (Unilever) How can we enable all Detroiters to travel more easily, safely and reliably? (Ford) How can we empower investors and their advisers to consider the CO2 impact of their investment decisions? (UBS) How can we help people do good by using their mobile phone in 3 minutes or less? (EE) Our Interesting Question methodology (https://www.100open.com/toolkit_2/interesting-question/) ensure that questions are accessible, contagious and as inspiring to the Challenge Holder organisation as they are to the Innovator target group.
Contestant Centered Design: creative approaches to designing competitions
This document discusses contestant-centered design for competitions. It provides examples of challenges hosted by NIST's Public Safety Communications Research Division. Contestant-centered design means considering a competition from the contestant's point of view and focusing on their needs and desires when designing challenges. This includes gathering feedback to improve future challenges and providing support throughout the process. The document outlines this approach for five example challenges.
How Crypto can Monetize Crowdsourcing
Ethan will talk about the opportunity to reward crowdsourcing participants through crypto assets/tokens that allows the possibility of performing many micro transactions, saving costs for both the business and the users. In addition, the topic of transparency coming from the blockchain sector where business are now becoming more open to have the public help with tough R&D questions that in the past would have been kept internal. The blockchain industry is in fact growing communities as their branding strategy from the start, and rely on transparency for their community to trust them. All in all, we are seeing the tools in the making to ignite crowdsourcing’s future potential within decentralized business models. Lastly, we will dive into current use case studies from crowdholding.com, on creating a crowd rewarding mechanism for both crowd intelligence and crowd marketing.
A New Report on the State of Open Innovation and What it Means For you
The document summarizes the findings of a survey conducted by Luminary Labs of nearly 100 organizations from private sector, government, and nonprofit sectors to understand how they use open innovation to solve complex problems. The survey explored why organizations invest in open innovation, what open innovation practices look like today, and how open innovation will evolve in the future within organizations and beyond. Insights were gathered from open innovation leaders at companies and organizations like AstraZeneca, Bayer, City of Pittsburgh, and the U.S. Department of Health and Human Services.
Expert Operating System: Business On-Demand
GeniusLink is an expert operating system from GE that uses a crowd-powered approach to optimize business performance through three main components: Experts as a Service which provides access to over 21 million rated experts; Outcomes as a Service which offers a new framework for problem-solving; and a Digital Operating System platform for rapid collaboration. It aims to transform business by deploying flexible talent, using data and automation to engage experts beyond a company's normal reach, and achieving hyper-competitive operations through increased speed, agility and outcomes. Examples are provided of how GeniusLink helped GE accelerate new product development and identify over $5 billion in productivity savings through its crowd-powered approach.
Crowdsourcing: Changing the Faces of Innovation at NASA
Dr. Amy Kaminski will be moderating a panel at the CSW Global conference from October 24-28th in Washington DC titled "The Final Frontier will be Crowdsourced". The panel will discuss how crowdsourcing is changing innovation at NASA, traditional R&D methods, and early crowdfunding efforts in space technology. Other panelists include Christian Cotichini, Julian Guthrie, and Dr. Sean Casey who will discuss the Kicksat deployment.
Crowdfunding an ICO Without Getting In Trouble
This document discusses ICOs (Initial Coin Offerings) and the legal issues surrounding them. It notes that while ICOs raised billions in 2017, many did not comply with securities laws. The SEC and other regulators have since cracked down, issuing subpoenas and charges. The document provides rules for startups to follow to conduct a compliant ICO, including determining if blockchain is really needed, following securities laws if conducting the ICO in America, understanding the many applicable rules, being truthful to protect investors, and expecting the process to be lengthy and expensive but worthwhile to do legally. It promotes following the advice of attorney Kendall Almerico on these matters.
People Centered Networks
Mei Lin Fung is an IEEE Vice Chair for Internet Inclusion and a co-founder with Vint Cerf of the People-Centered Internet. She discusses how IPv6 addresses a much larger number of devices than IPv4 and how industries are decentralizing supply chains, requiring many people to have various jobs either full-time, part-time, or as freelancers and necessitating new evolving skills. She advocates for a people-centered internet with participation from all.
Innovate Marketing with Crowdsourcing
This document discusses how crowdsourcing can be used for marketing. It defines key terms like quick, brisk, and crowdsourced. It argues that crowdsourcing allows marketing to be closer to customers and stakeholders, leverage the right skills from both internal and external talent, and use tools to increase productivity. Examples provided include using crowdsourcing for rebranding projects, campaigns, competitive intelligence, and large events. Case studies show how companies like Land O'Lakes, Macy's, and Marriott have successfully used crowdsourcing for marketing properties and campaigns.
Opening Up Innovation at NASA (NASA's Open Innovation Toolkit and Experience)
NASA's Center of Excellence for Collaborative Innovation (CoECI) educates the NASA workforce on crowdsourcing and challenges. It makes these tools easy to use by reducing barriers. CoECI has completed over 333 challenges on topics like software, algorithms, design, and more. Challenges provide significant cost savings over traditional contracts, often 40% on average. CoECI also helps manage the challenge pipeline and implements lightweight processes to promote adoption of open innovation across NASA.
Hackathons as an Innovation Tool for Large Enterprises
This document discusses hackathons as an innovation tool for large enterprises. It provides an overview of hackathons, including their origins, variations, benefits for participants and companies, and typical structures. It then discusses hybrid hackathon models that combine online and in-person elements. The document concludes with tips for planning a hackathon, including defining targets, jury/mentors, deliverables, partners, and format. The overall summary is that hackathons can be an effective tool for crowdsourcing innovative solutions from users by allowing companies to engage talent through competitions focused on solving problems in a limited time period.
How to Scale Product Development with Non-Traditional Resources
This document discusses how to scale product development using non-traditional resources. It recommends starting with identifying a specific market need or problem and crafting a detailed scope. It then suggests ideating and developing ideas from external sources using innovation best practices to accelerate processes. The document provides tips for increasing participation in challenges through strategic incentives and gamification. It also outlines how to drive effective results by beginning with an actionable problem statement and defining deliverables. The document concludes by discussing how to defend intellectual property and common reasons why challenges fail.
Accelerating Innovation Initiatives by Engaging the Power of Crowds
This document appears to be contact information for Dr. Dave Richards and others at Hyperloop Innovation including their email addresses. It lists Dave Richards, epi, chris, and a generic YOU email at hyperloopinnovation.com.
What We’re Learning at the Laboratory of Innovation Sciences at Harvard
John Winsor, Laboratory of Innovation Science at Harvard
CSWGlobal18 presentation
A look at the cutting edge academic research in open innovation and crowdsourcing
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The how's and why's of activating societies to co-define their challenges and co-create effective solutions.
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Strategies for creating a coordinated system of experts with modular workflows to accomplish complex interdependent tasks quickly.
Attracting and Retaining Top Partners with a Best-in-Class Payments Experience
This document discusses how to attract and retain top partners through best-in-class payments experiences. It notes that the crowd space is becoming more competitive, making it harder to attract and retain partners. Providing a great payments experience can help with this. The document outlines 5 steps to achieve a best-in-class payments experience: 1) automate partner onboarding, 2) develop cross-border payment intelligence, 3) proactively communicate payment information, 4) ensure tax compliance, and 5) maintain a lean and scalable operation. It emphasizes that payments are important to partners and marketplaces lose partners due to payment issues.
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Learn strategies to integrate crowdsourcing into disaster response practices for nonprofits, governments and digital humanitarians.
Core + Crowd: Why (and how) crowdsourcing is about to become mainstream
This document discusses how crowdsourcing is becoming mainstream through the "Core + Crowd" model. It outlines the history and current state of crowdsourcing, and introduces the concept of "Crowd 2.0" - making crowdsourcing more social by allowing organizations to build customized crowds. Crowd 2.0 moves beyond early crowdsourcing approaches by making communities more open, personalized, and gamified. The future workforce is predicted to blend core teams, freelancers, crowdsourced labor, and automation through platforms like HeroX that connect organizations to large global crowds without managing overhead.
Smart and Secure Cities and Communities
NIST is working to establish models for smart and secure cities through its Global City Teams Challenge program. The program brings together technology innovators, cities, and other stakeholders to collaborate on projects that improve quality of life using IoT and cyber-physical systems. Example projects address issues like emergency response, transportation, and utilities. Over 200 cities worldwide have participated, working in clusters on shared challenges and opportunities. The goal is to demonstrate replicable, scalable, and sustainable smart city solutions with built-in security and privacy protections.
How Successful Crowdsourcing Depends on asking 'Interesting Questions'
Writing Interesting Questions is as much art as as science. Here are some 100%Open has written recently. How can we double the fun of the LEGO play experience? How can I wash my home, myself, or my clothes with a single cup of water? (Unilever) How can we enable all Detroiters to travel more easily, safely and reliably? (Ford) How can we empower investors and their advisers to consider the CO2 impact of their investment decisions? (UBS) How can we help people do good by using their mobile phone in 3 minutes or less? (EE) Our Interesting Question methodology (https://www.100open.com/toolkit_2/interesting-question/) ensure that questions are accessible, contagious and as inspiring to the Challenge Holder organisation as they are to the Innovator target group.
Contestant Centered Design: creative approaches to designing competitions
This document discusses contestant-centered design for competitions. It provides examples of challenges hosted by NIST's Public Safety Communications Research Division. Contestant-centered design means considering a competition from the contestant's point of view and focusing on their needs and desires when designing challenges. This includes gathering feedback to improve future challenges and providing support throughout the process. The document outlines this approach for five example challenges.
How Crypto can Monetize Crowdsourcing
Ethan will talk about the opportunity to reward crowdsourcing participants through crypto assets/tokens that allows the possibility of performing many micro transactions, saving costs for both the business and the users. In addition, the topic of transparency coming from the blockchain sector where business are now becoming more open to have the public help with tough R&D questions that in the past would have been kept internal. The blockchain industry is in fact growing communities as their branding strategy from the start, and rely on transparency for their community to trust them. All in all, we are seeing the tools in the making to ignite crowdsourcing’s future potential within decentralized business models. Lastly, we will dive into current use case studies from crowdholding.com, on creating a crowd rewarding mechanism for both crowd intelligence and crowd marketing.
A New Report on the State of Open Innovation and What it Means For you
The document summarizes the findings of a survey conducted by Luminary Labs of nearly 100 organizations from private sector, government, and nonprofit sectors to understand how they use open innovation to solve complex problems. The survey explored why organizations invest in open innovation, what open innovation practices look like today, and how open innovation will evolve in the future within organizations and beyond. Insights were gathered from open innovation leaders at companies and organizations like AstraZeneca, Bayer, City of Pittsburgh, and the U.S. Department of Health and Human Services.
Expert Operating System: Business On-Demand
GeniusLink is an expert operating system from GE that uses a crowd-powered approach to optimize business performance through three main components: Experts as a Service which provides access to over 21 million rated experts; Outcomes as a Service which offers a new framework for problem-solving; and a Digital Operating System platform for rapid collaboration. It aims to transform business by deploying flexible talent, using data and automation to engage experts beyond a company's normal reach, and achieving hyper-competitive operations through increased speed, agility and outcomes. Examples are provided of how GeniusLink helped GE accelerate new product development and identify over $5 billion in productivity savings through its crowd-powered approach.
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Dr. Amy Kaminski will be moderating a panel at the CSW Global conference from October 24-28th in Washington DC titled "The Final Frontier will be Crowdsourced". The panel will discuss how crowdsourcing is changing innovation at NASA, traditional R&D methods, and early crowdfunding efforts in space technology. Other panelists include Christian Cotichini, Julian Guthrie, and Dr. Sean Casey who will discuss the Kicksat deployment.
Crowdfunding an ICO Without Getting In Trouble
This document discusses ICOs (Initial Coin Offerings) and the legal issues surrounding them. It notes that while ICOs raised billions in 2017, many did not comply with securities laws. The SEC and other regulators have since cracked down, issuing subpoenas and charges. The document provides rules for startups to follow to conduct a compliant ICO, including determining if blockchain is really needed, following securities laws if conducting the ICO in America, understanding the many applicable rules, being truthful to protect investors, and expecting the process to be lengthy and expensive but worthwhile to do legally. It promotes following the advice of attorney Kendall Almerico on these matters.
People Centered Networks
Mei Lin Fung is an IEEE Vice Chair for Internet Inclusion and a co-founder with Vint Cerf of the People-Centered Internet. She discusses how IPv6 addresses a much larger number of devices than IPv4 and how industries are decentralizing supply chains, requiring many people to have various jobs either full-time, part-time, or as freelancers and necessitating new evolving skills. She advocates for a people-centered internet with participation from all.
Innovate Marketing with Crowdsourcing
This document discusses how crowdsourcing can be used for marketing. It defines key terms like quick, brisk, and crowdsourced. It argues that crowdsourcing allows marketing to be closer to customers and stakeholders, leverage the right skills from both internal and external talent, and use tools to increase productivity. Examples provided include using crowdsourcing for rebranding projects, campaigns, competitive intelligence, and large events. Case studies show how companies like Land O'Lakes, Macy's, and Marriott have successfully used crowdsourcing for marketing properties and campaigns.
Opening Up Innovation at NASA (NASA's Open Innovation Toolkit and Experience)
NASA's Center of Excellence for Collaborative Innovation (CoECI) educates the NASA workforce on crowdsourcing and challenges. It makes these tools easy to use by reducing barriers. CoECI has completed over 333 challenges on topics like software, algorithms, design, and more. Challenges provide significant cost savings over traditional contracts, often 40% on average. CoECI also helps manage the challenge pipeline and implements lightweight processes to promote adoption of open innovation across NASA.
Hackathons as an Innovation Tool for Large Enterprises
This document discusses hackathons as an innovation tool for large enterprises. It provides an overview of hackathons, including their origins, variations, benefits for participants and companies, and typical structures. It then discusses hybrid hackathon models that combine online and in-person elements. The document concludes with tips for planning a hackathon, including defining targets, jury/mentors, deliverables, partners, and format. The overall summary is that hackathons can be an effective tool for crowdsourcing innovative solutions from users by allowing companies to engage talent through competitions focused on solving problems in a limited time period.
How to Scale Product Development with Non-Traditional Resources
This document discusses how to scale product development using non-traditional resources. It recommends starting with identifying a specific market need or problem and crafting a detailed scope. It then suggests ideating and developing ideas from external sources using innovation best practices to accelerate processes. The document provides tips for increasing participation in challenges through strategic incentives and gamification. It also outlines how to drive effective results by beginning with an actionable problem statement and defining deliverables. The document concludes by discussing how to defend intellectual property and common reasons why challenges fail.
Accelerating Innovation Initiatives by Engaging the Power of Crowds
This document appears to be contact information for Dr. Dave Richards and others at Hyperloop Innovation including their email addresses. It lists Dave Richards, epi, chris, and a generic YOU email at hyperloopinnovation.com.
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- Alignment and Cascading of Scorecards
Benefits:
- Systematic strategy formulation and execution.
- Framework flexibility and automation.
- Enhanced alignment and strategic focus across the organization.
How to Implement a Real Estate CRM Software
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
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Building Your Employer Brand with Social Media
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
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Understanding User Needs and Satisfying Them
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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The Global Open Innovation Imperative
- 3. The stakes…
- 6. Congrats, you’re reach Each team gets $100 Epi-coin
- 7. $250 Epis $125 Epis $50 Epis
- 8. In 90 seconds, tell me your group name ($25 stake)
- 9. Do you want to invest in open innovation? $10 to buy a another team
- 13. Do you want to invest in open innovation? $25 to buy a another team
- 14. FOR $50 EPICOIN…
- 17. Do you want to invest in open innovation? $50 to buy a another team
- 21. RANKING #1 OXYGEN #2 WATER #3 MAP #4 FOOD #5 FM RECEIVER #6 FIRST AID KIT #7 PARACHUTE #8 ROPE #9 RAFT #10 FLARES #11 PISTOLS #12 MILK #13 HEATING #14 COMPASS #15 MATCHES $10 for everyone right
- 22. Do you want to invest in open innovation? $100 to buy a another team
- 24. $20 per name/occupation DO YOU PERSONALLY KNOW A : HOWE (but not Jeff) MUSK (but not Elon) WONG LIM HARWOOD (but not Roland) MOFFITT (but not Sean) WALES (but not Jimmy) ANDERSON (but not Chris) PRO HOCKEY PLAYER SUPERMODEL PRIME MINISTER BALLET DANCER PLUMBER PILOT
- 25. Do you want to invest in open innovation? $100 to buy a another team
- 26. $100 for a successful juggler
- 27. Open Innovation in Action • Connections • Quickness • Confidence • Happiness • Skills • Knowledge • Problem Solving • Perception
- 28. Open Innovation in Action – Impact? • Size of Group • Impact of Joining Internal with External • Time to Decisions • Decision for Input • Imapct on leading Open Innovation/Colaboration • Effectiveness Overall