Cognia provides a comprehensive suite of secure, global mobile recording solutions, that are quick and easy to deploy and can support any enterprise

1. Mobile
recording
solutions
Cognia provides a comprehensive suite of secure,
global mobile recording solutions, that are quick and
easy to deploy and can support any enterprise.
InformationSheet
Cognia NMR
Cognia NMR is a network-based voice
and SMS recording solution suitable for
any handset.
Requiring no user intervention, the
Cognia NMR is ideal where recording is
mandated for governance or regulatory
requirements.
Carrier NMR
The Cognia Cloud is used by Vodafone
and other carriers to provide customers
with secure, value-added network
mobile recording services.
Application
Application-based voice and SMS
recording for BlackBerry users that
want to retain their existing airtime
provider and/or are using a CDMA
network. Based on Cognia’s patented
Inline Mobile RecordingTM and Fast
Reach technologies, the solution
ensures reliable recording with
minimum user impact.
A single, unified, global view
All solutions integrate with the Cognia
Cloud to provide search, playback and
analysis for all devices - landline or
mobile - on a single, secure, globally
scalable platform.
Empower your
team
Across banking, healthcare, transport, and
business services, organizations and their
staff are discovering the value of mobile
call recording.
In a world where work is no longer confined
to the office, mobile recording empowers
staff and ensures you:
Remain compliant with regulations
such as Dodd Frank, and FCA and
other financial services conduct
regulations;
Protect you and your customers from
misunderstandings or disputes;
Maintain consistent service quality
controls across your office-based and
remote workers
Relied on by one of the largest network
operators in the world, the Cognia Cloud
provides a single secure globally scalable
platform for mobile and fixed-line phones in
any location.
Voice recording, the way it
should be

2. About the Cognia
Cloud
Mobile recording is one of the
solutions available through the
Cognia Cloud, a secure, global
communication services platform,
transforming the cost and ease
with which organizations can
control, capture and analyze voice
and other communications across
distributed workforces.
Already in use by over one
hundred financial institutions and
one of the world’s largest mobile
carriers, the Cognia Cloud
represents a paradigm shift in
compliant voice communications.
Using the Cognia Cloud,
organizations small and
multinational alike, can comply with
industry requirements, protect
brand equity and improve
productivity—replacing the high up-
front capital and support costs, and
complex rollouts of on-premise
systems, with flexible services
aligned to their business needs.
Cognia Cloud
Secure global compliance and control. On demand
© Cognia 2013. All rights reserved.
Investigate swiftly, act
intelligently
Use in-built tools and rich, open APIs, to
investigate your organization’s entire voice
communications swiftly and
smartly: Harness the power of infinitely
scalable computing to gain immediate,
actionable intelligence; monitor audio in
near real time and trigger simple alerts or
events within your business systems
environment; rapidly find and share the
information that matters most to your
business using on-platform audio mining,
search, analytics and playback features;
alternatively, push indexed media to your
existing BI applications.
Deploy across any
location without capex,
time-consuming rollouts
or support headaches
Cognia cloud replaces the high capex and
complex rollouts of inflexible on-premise
systems with a rapidly deployable service
and simple pay-as-you-use cost model.
Click info@cognia.com
Visit www.cognia.com
Europe +44 203 301 2915
North America +1 212 918 4717
Asia Pacific +65 6549 7216
v1.5
Any location, any device.
One solution
The Cognia Cloud runs seamlessly across
the EU, North and South America, and
Asia Pacific, providing a single platform on
which to control, capture and analyze
fixed-line and mobile communications
wherever your workforce operates.
Intuitive and secure, its web-based
console exposes powerful tools to help
you manage, organize and identify
recorded devices, and search and analyze
media.
Adapt and integrate
services to enhance your
business processes
Programmable telephony services enable
traffic management and direction to be
rapidly configured to support application,
enterprise or carrier requirements. Multiple
endpoints covering https, web hooks,
email and social media, combined with the
platform’s open API, enable you to enrich
and enhance business processes.
Global control, local
autonomy
Fine-grain global policy controls enable
you to maintain global oversight without
sacrificing the operational autonomy or
flexibility of individual groups. Define call
routing, storage locations, encryption
mechanisms, data retention, analytics and
alerting at any level - device, individual,
team or territory - to meet local business
and regulatory requirements. Assign
access to functions and data, and
delegate local administration, to reflect
users’ roles and responsibilities.
Security, resilience and
scalability you can rely on
Certified to ISO27001:2005 and compliant
with PCI DSS Level 1, the Cognia Cloud
meets and, in many cases, exceeds
industry best practice. Automatic scaling
and self-healing within and across regions
ensures your service is resilient and
capacity is available when you need it. The
result: high-nines availability, without the
cost or geographic inflexibilities of
traditional disaster-recovery strategies.