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Allan Cochrane, The Open University 
Presentation to Smart 
Metropolis Conference, 
Gdansk, 24-25th October 2014
 Traditionally cities viewed as ‘hard’ 
spaces, spaces of alienation 
 Often framed either as places 
within which individuals are 
homogenised and disciplined (Fritz 
Lang’s Metropolis) 
 Or as places of threat, of crime, 
poverty and insecurity, segregated 
and divided (Dickensian London)
 Generally framed in terms of the 
opportunities arising from the 
mobilisation of information and 
communications technologies 
 big data 
 tailored information 
 personalised interaction and individual 
empowerment 
 But also recognition that about 
social capital, human capital – 
smart people
 Move beyond framing in terms of 
technology or even smart people 
 Thinking of the city itself as a social 
organism, as itself possibly ‘smart’ 
 Urbanism as a way of life that is 
‘smart’, rather than one that is 
necessarily alienating or divisive
 Cities bring together (juxtapose) 
people from different classes and 
different cultural backgrounds as 
well as combining a wide range of 
activity spaces. According to 
writers such as Jane Jacobs, it is 
precisely this that gives them their 
strength as sources of innovation 
and dynamism (their ‘smartness’) 
 ‘Although it is hard to believe, 
while looking at dull grey areas or 
at housing projects or at civic 
centres, the fact is that big cities 
are natural generators of diversity 
and prolific incubators of new 
enterprises and ideas of all kinds’.
 ‘The diversity, of whatever kind, 
that is generated by cities rests on 
the fact that in cities so many 
people are so close together, and 
among them contain so many 
different tastes, skills, needs, 
supplies, and bees in their 
bonnets’ 
 A sidewalk symphony or ‘an 
intricate ballet in which the 
individual dancers and ensembles 
all have distinctive parts which 
miraculously reinforce each other 
and compose an orderly whole’
 City as a ‘difference machine’ 
(Engin Isin), where groups form, 
orienting ‘for and against each 
other, inventing and assembling 
strategies and technologies, 
mobilizing various forms of capital, 
and making claims to…‘the city’’ 
 Place where claims and counter-claims 
are traded, temporary 
coalitions formed, and differences 
negotiated. The placement of 
different cultures, actors, needs 
and demands in close proximity 
produces a distinctive kind of place 
politics (Ash Amin)
 The urban represents a distinctive 
nodal formation around which sets 
of relationships overlap, settle and 
come together 
 A space of connectivity; one that 
registers its presence through the 
intersection of relationships drawn 
from far and wide, yet which 
combine and settle in cities in very 
specific ways 
 Cities provide ‘the opportunity for 
citizens to become something else 
and for mutuality to be 
strengthened‘ (Amin and Thrift)
 Cities can also provide ways of 
reinforcing and developing forms 
of segregation and division 
 Urban spaces become sites across 
which conflicts take place, and 
cities can become defined by what 
Mike Davis has called an ‘ecology 
of fear’, in which a range of 
protected enclaves is constructed 
by the middle classes to exclude 
those who may challenge their 
security 
 ‘Physical proximity’ may 
increasingly co-exist with 
‘relational difference’. In other 
words, the connected live 
alongside the disconnected – the 
favelas and shantytowns and 
informal living survive and develop 
alongside the gated homes of the 
rich
 The search for the ‘good’ city has 
been a recurrent theme of debates 
about cities 
 Cities have been the focus of a 
great deal of dystopian and 
utopian thinking, which has 
incorporated different 
understandings of the ways in 
which cities are constituted. 
 Howard (1902/1965) and Le Corbusier 
(1929/1987) emphasize the extent to 
which cities are unruly places that need to 
be managed; 
 Jacobs (1961) and Sennett (1990) stress 
the importance of fluidity, uncertainty 
and mixing as defining the urban 
condition 
 The challenge of urban governance 
is to capture both aspects of the 
urban experience, in ways that 
permit the expression of vitality, 
while allowing for forms of popular 
control of urban development.
 Turn to think about the everyday 
experience with the help of 
evidence from a project focused on 
three distinctive urban areas in 
England 
 Two year ESRC funded project to 
examine how difference is lived 
and managed in practice – three 
places (Hackney, Oadby, Milton 
Keynes) - and different sites of 
social life within them 
 Over 100 individual and group 
interviews and over 600 hours of 
participant observation with 
diverse groups of participants.
 Start from the recognition that 
England’s 21st century urban 
environments are increasingly, 
complexly diverse – no longer 
question of multicultarism but 
instead the ordinary is (Census 
2011) 
 Multiculture in England has 
become increasingly complex over 
the last decade 
 emergent geographies of ethnic diversity 
are increasingly dispersed 
 new, different migrations have continued 
and because established migrant 
populations have fragmented along socio-economic 
axes 
 in some urban areas it became possible to 
talk of super-diversity 
 and the experience went far beyond the 
traditional urban centres, incorporating 
suburban and rural areas
 Focus of the project has been on 
unpanicked, even competent, 
micro social interaction – 
conviviality and civil inattention 
 Look at how people live and 
negotiate their lives together in the 
quotidian contexts of multiculture 
as a, more or less taken for 
granted, routine and everyday 
experience 
 Recognise continuing divisions and 
racialised forms of inequality and 
exclusion, but also identifying and 
recognising the spaces within 
which day-to-day negotiation takes 
place
 Three cases: Hackney in London, 
Milton Keynes on edge of London 
city region, Oadby suburban town 
in England’s East Midlands 
 Hackney – defined through waves 
of migration and very mixed (most 
recent migrations from Central and 
Eastern Europe, but also 
gentrification) 
 Milton Keynes – new town, 
recently multicultural (relatively 
large population identifying as 
Black African) 
 Oadby – town on the edge of 
Leicester changing as a result of 
moves of South Asian middle class 
form the city
 Urban parks 
 Chain cafes 
 Costa in Oadby; McDonalds in Milton 
Keynes; Nandos in Hackney 
 Social-leisure groups 
 Tennis club and wome’s group in Oadby; 
football club and gardening club in Milton 
Keynes; writers’ group and running group 
in Hackney Colleges for young people (16- 
18) 
 Local policy makers and 
community actors
 Walking down the slope of the main park, 
meandering around a bit, the range of people, by 
ethnicity, age, class and activity, seemed very 
broad. […] People were using the same space but 
not paying much attention to one another, other 
than the group they were in – though many of 
the groups of friends or family were of mixed 
ethnicities. […] At the bottom of the hill, more 
mixtures of people playing in the kids' play area 
and the tennis courts (Hackney fieldnote) 
 Grace: it's such a diverse community. It's not, 
you know... people - just Afro-Caribbean. If you 
look around, there's everybody in the park. Do 
you know what I mean? Using the 
park…strolling through the park….Yeah. Even my 
community, [and] the Jewish community that I 
live in, and even the non-Jewish community 
members that are on my street - we're all in the 
park…(African Caribbean woman, middle aged, 
Hackney) 
 Lucy: We’re in Stamford Hill so it’s the Orthodox 
Jewish area and they’re known for keeping 
themselves to themselves but they’re walking 
through this park as well which is nice to see […] 
You usually see them walking in the street and 
you don’t get much interaction […] but at least in 
the park you feel like you’re kind of interacting 
even if you’re not speaking with them directly, 
but you’re sharing the space together…you’ve 
both come to the park to enjoy what it is .(Anglo- 
Indonesian woman, young, Hackney)
 In the middle of the restaurant next to the 
drinks refill station was a white woman by 
herself eating sweetcorn and reading The 
Guardian, a young South Asian woman 
working on a laptop and a black (African- 
Caribbean) mother with two young sons 
who kept on getting up to get another 
drinks refill. Another woman – Turkish, I 
guessed – came in by herself and seemed 
to know the staff, going straight up and 
ordering without a menu and saying, ‘I’ll 
sit wherever you want me’ (Hackney 
fieldnote) 
 The background music was a mixture of 
Christmas and contemporary pop music. 
John Lennon’s ‘So This Is Christmas’ was 
followed by a Moby song. It was much 
quieter in Costa’s at that time, compared 
to later in the morning when it really 
starts to fill up with parents and babies 
and pensioners. The staff were chatting 
and laughing loudly behind the counter. 
They were talking to a young South Asian 
girl in front of me in the queue, who I 
think I’ve seen working there before. ‘I’m 
not Greek’, I heard her say, laughing. ‘I’m 
Asian! You’ve got the wrong continent!’ 
(Oadby fieldnote)
 Michael: I think it’s when you are getting 
to know people, like you meet new people 
I guess. I don’t know, I can’t really say 
why that is, it is just something, ever since 
I have been here, I have noticed that, it’s 
just like everyone is mixed together 
(student, Milton Keynes) 
 Ethan: Yes, they are some groups that 
have been friends and will always be 
friends in that group, but I don’t find that, 
I wouldn’t want to be part of that, 
because they’re, kind of, only friends with 
each other, and then that’s it, that’s, they 
don’t, kind of, look anywhere else. I’m one 
of the people who, I don’t really have a 
group which is my group, I’m just friends 
with a lot, with loads of different groups 
and like, if I was standing at break time 
and one group wasn’t there, I could easily 
just go over to another group and just be 
with them and not feel out place (student, 
Oadby) 
 Mandisa: Yeah. That area over there, 
that’s called the bad man corner, where all 
the Asians sit. And then round there 
there’s a mixture. And here there’s like 
sometimes the geeks and that, but yeah 
(student, Oadby)
 “We’re set the same task [and] I think what is 
really magical about it, is because we are such a 
huge mix of people, with the same task we take 
it in SO many different directions […] we’ve all 
got very different life experiences that we bring 
to the same task and that creates really 
interesting conversations and things…” Kathleen 
(writers group) 
 The social groups were places in which the rapid 
social change in all the localities was recognised, 
discussed and collectively reflected. 
Gentrification was a focus for Hackney; 
increasing multiculture a area of discussion for 
Milton Keynes and a growing South Asian middle 
class settlement in Oadby: “I’m scared about 
how Hackney’s changing: I feel kind of left 
behind sometimes, I don’t know why exactly…it 
kind of feels its almost moving too fast, not 
exactly for its own good – its really exciting living 
here and I think Hackney’s got loads to offer and 
I’d REALLY miss it if I didn’t live here.” 
 “Okay, I might get dirty looks. I might get people 
crossing the street holding their handbags and 
what-not (murmurs of agreement) but there was 
that one really nice Jewish man that helped me 
push my car on the day when I wanted to cry and 
that’s like a really nice thing and it kind of helps 
you to not see just, erm, a group of people who 
are unfriendly” (Jake Writers Group)
 Ethnically mixed populations 
routinely and differentially share, 
experience and negotiate places 
intended and used for convivial, 
recreational, festive, relaxing, 
leisure, quiet and lingering time 
 Shared space implies connection, 
living side by side, but not 
necessarily interaction 
 Complex interactions between 
material environments, banal 
social practices 
 The easy-uneasy negotiations of 
everyday urban multiculture
 The ‘smartness’ of everyday urban 
life 
 The importance of ‘bringing 
together’ spaces for routine ‘being 
together’ of super-diverse, 
complexly differentiated and 
rapidly changing urban populations 
 Tension of public spaces as 
democratic and elective (places 
people choose to be) as well as 
governed and regulated (formal 
and informal rules of behaviour) 
 Local policy recognition of the 
importance of resourcing public 
spaces and facilitating informal 
capacities
 This presentation draws on 
research undertaken as part of a 
research team including Sarah Neal 
(University of Surrey); Katy Bennett 
(University of Leicester) and Giles 
Mohan (Open University) as part of 
a project funded by the UK 
Economic and Social Research 
Council - Living Multiculture: the 
new geographies of ethnic diversity 
and the changing formations of 
multiculture in England 
(ES/J007676/1)

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Living with difference: making sense of the contemporary city Allan Cochrane, The Open University

  • 1. Allan Cochrane, The Open University Presentation to Smart Metropolis Conference, Gdansk, 24-25th October 2014
  • 2.  Traditionally cities viewed as ‘hard’ spaces, spaces of alienation  Often framed either as places within which individuals are homogenised and disciplined (Fritz Lang’s Metropolis)  Or as places of threat, of crime, poverty and insecurity, segregated and divided (Dickensian London)
  • 3.  Generally framed in terms of the opportunities arising from the mobilisation of information and communications technologies  big data  tailored information  personalised interaction and individual empowerment  But also recognition that about social capital, human capital – smart people
  • 4.  Move beyond framing in terms of technology or even smart people  Thinking of the city itself as a social organism, as itself possibly ‘smart’  Urbanism as a way of life that is ‘smart’, rather than one that is necessarily alienating or divisive
  • 5.  Cities bring together (juxtapose) people from different classes and different cultural backgrounds as well as combining a wide range of activity spaces. According to writers such as Jane Jacobs, it is precisely this that gives them their strength as sources of innovation and dynamism (their ‘smartness’)  ‘Although it is hard to believe, while looking at dull grey areas or at housing projects or at civic centres, the fact is that big cities are natural generators of diversity and prolific incubators of new enterprises and ideas of all kinds’.
  • 6.  ‘The diversity, of whatever kind, that is generated by cities rests on the fact that in cities so many people are so close together, and among them contain so many different tastes, skills, needs, supplies, and bees in their bonnets’  A sidewalk symphony or ‘an intricate ballet in which the individual dancers and ensembles all have distinctive parts which miraculously reinforce each other and compose an orderly whole’
  • 7.  City as a ‘difference machine’ (Engin Isin), where groups form, orienting ‘for and against each other, inventing and assembling strategies and technologies, mobilizing various forms of capital, and making claims to…‘the city’’  Place where claims and counter-claims are traded, temporary coalitions formed, and differences negotiated. The placement of different cultures, actors, needs and demands in close proximity produces a distinctive kind of place politics (Ash Amin)
  • 8.  The urban represents a distinctive nodal formation around which sets of relationships overlap, settle and come together  A space of connectivity; one that registers its presence through the intersection of relationships drawn from far and wide, yet which combine and settle in cities in very specific ways  Cities provide ‘the opportunity for citizens to become something else and for mutuality to be strengthened‘ (Amin and Thrift)
  • 9.  Cities can also provide ways of reinforcing and developing forms of segregation and division  Urban spaces become sites across which conflicts take place, and cities can become defined by what Mike Davis has called an ‘ecology of fear’, in which a range of protected enclaves is constructed by the middle classes to exclude those who may challenge their security  ‘Physical proximity’ may increasingly co-exist with ‘relational difference’. In other words, the connected live alongside the disconnected – the favelas and shantytowns and informal living survive and develop alongside the gated homes of the rich
  • 10.  The search for the ‘good’ city has been a recurrent theme of debates about cities  Cities have been the focus of a great deal of dystopian and utopian thinking, which has incorporated different understandings of the ways in which cities are constituted.  Howard (1902/1965) and Le Corbusier (1929/1987) emphasize the extent to which cities are unruly places that need to be managed;  Jacobs (1961) and Sennett (1990) stress the importance of fluidity, uncertainty and mixing as defining the urban condition  The challenge of urban governance is to capture both aspects of the urban experience, in ways that permit the expression of vitality, while allowing for forms of popular control of urban development.
  • 11.  Turn to think about the everyday experience with the help of evidence from a project focused on three distinctive urban areas in England  Two year ESRC funded project to examine how difference is lived and managed in practice – three places (Hackney, Oadby, Milton Keynes) - and different sites of social life within them  Over 100 individual and group interviews and over 600 hours of participant observation with diverse groups of participants.
  • 12.  Start from the recognition that England’s 21st century urban environments are increasingly, complexly diverse – no longer question of multicultarism but instead the ordinary is (Census 2011)  Multiculture in England has become increasingly complex over the last decade  emergent geographies of ethnic diversity are increasingly dispersed  new, different migrations have continued and because established migrant populations have fragmented along socio-economic axes  in some urban areas it became possible to talk of super-diversity  and the experience went far beyond the traditional urban centres, incorporating suburban and rural areas
  • 13.  Focus of the project has been on unpanicked, even competent, micro social interaction – conviviality and civil inattention  Look at how people live and negotiate their lives together in the quotidian contexts of multiculture as a, more or less taken for granted, routine and everyday experience  Recognise continuing divisions and racialised forms of inequality and exclusion, but also identifying and recognising the spaces within which day-to-day negotiation takes place
  • 14.  Three cases: Hackney in London, Milton Keynes on edge of London city region, Oadby suburban town in England’s East Midlands  Hackney – defined through waves of migration and very mixed (most recent migrations from Central and Eastern Europe, but also gentrification)  Milton Keynes – new town, recently multicultural (relatively large population identifying as Black African)  Oadby – town on the edge of Leicester changing as a result of moves of South Asian middle class form the city
  • 15.  Urban parks  Chain cafes  Costa in Oadby; McDonalds in Milton Keynes; Nandos in Hackney  Social-leisure groups  Tennis club and wome’s group in Oadby; football club and gardening club in Milton Keynes; writers’ group and running group in Hackney Colleges for young people (16- 18)  Local policy makers and community actors
  • 16.  Walking down the slope of the main park, meandering around a bit, the range of people, by ethnicity, age, class and activity, seemed very broad. […] People were using the same space but not paying much attention to one another, other than the group they were in – though many of the groups of friends or family were of mixed ethnicities. […] At the bottom of the hill, more mixtures of people playing in the kids' play area and the tennis courts (Hackney fieldnote)  Grace: it's such a diverse community. It's not, you know... people - just Afro-Caribbean. If you look around, there's everybody in the park. Do you know what I mean? Using the park…strolling through the park….Yeah. Even my community, [and] the Jewish community that I live in, and even the non-Jewish community members that are on my street - we're all in the park…(African Caribbean woman, middle aged, Hackney)  Lucy: We’re in Stamford Hill so it’s the Orthodox Jewish area and they’re known for keeping themselves to themselves but they’re walking through this park as well which is nice to see […] You usually see them walking in the street and you don’t get much interaction […] but at least in the park you feel like you’re kind of interacting even if you’re not speaking with them directly, but you’re sharing the space together…you’ve both come to the park to enjoy what it is .(Anglo- Indonesian woman, young, Hackney)
  • 17.  In the middle of the restaurant next to the drinks refill station was a white woman by herself eating sweetcorn and reading The Guardian, a young South Asian woman working on a laptop and a black (African- Caribbean) mother with two young sons who kept on getting up to get another drinks refill. Another woman – Turkish, I guessed – came in by herself and seemed to know the staff, going straight up and ordering without a menu and saying, ‘I’ll sit wherever you want me’ (Hackney fieldnote)  The background music was a mixture of Christmas and contemporary pop music. John Lennon’s ‘So This Is Christmas’ was followed by a Moby song. It was much quieter in Costa’s at that time, compared to later in the morning when it really starts to fill up with parents and babies and pensioners. The staff were chatting and laughing loudly behind the counter. They were talking to a young South Asian girl in front of me in the queue, who I think I’ve seen working there before. ‘I’m not Greek’, I heard her say, laughing. ‘I’m Asian! You’ve got the wrong continent!’ (Oadby fieldnote)
  • 18.  Michael: I think it’s when you are getting to know people, like you meet new people I guess. I don’t know, I can’t really say why that is, it is just something, ever since I have been here, I have noticed that, it’s just like everyone is mixed together (student, Milton Keynes)  Ethan: Yes, they are some groups that have been friends and will always be friends in that group, but I don’t find that, I wouldn’t want to be part of that, because they’re, kind of, only friends with each other, and then that’s it, that’s, they don’t, kind of, look anywhere else. I’m one of the people who, I don’t really have a group which is my group, I’m just friends with a lot, with loads of different groups and like, if I was standing at break time and one group wasn’t there, I could easily just go over to another group and just be with them and not feel out place (student, Oadby)  Mandisa: Yeah. That area over there, that’s called the bad man corner, where all the Asians sit. And then round there there’s a mixture. And here there’s like sometimes the geeks and that, but yeah (student, Oadby)
  • 19.  “We’re set the same task [and] I think what is really magical about it, is because we are such a huge mix of people, with the same task we take it in SO many different directions […] we’ve all got very different life experiences that we bring to the same task and that creates really interesting conversations and things…” Kathleen (writers group)  The social groups were places in which the rapid social change in all the localities was recognised, discussed and collectively reflected. Gentrification was a focus for Hackney; increasing multiculture a area of discussion for Milton Keynes and a growing South Asian middle class settlement in Oadby: “I’m scared about how Hackney’s changing: I feel kind of left behind sometimes, I don’t know why exactly…it kind of feels its almost moving too fast, not exactly for its own good – its really exciting living here and I think Hackney’s got loads to offer and I’d REALLY miss it if I didn’t live here.”  “Okay, I might get dirty looks. I might get people crossing the street holding their handbags and what-not (murmurs of agreement) but there was that one really nice Jewish man that helped me push my car on the day when I wanted to cry and that’s like a really nice thing and it kind of helps you to not see just, erm, a group of people who are unfriendly” (Jake Writers Group)
  • 20.  Ethnically mixed populations routinely and differentially share, experience and negotiate places intended and used for convivial, recreational, festive, relaxing, leisure, quiet and lingering time  Shared space implies connection, living side by side, but not necessarily interaction  Complex interactions between material environments, banal social practices  The easy-uneasy negotiations of everyday urban multiculture
  • 21.  The ‘smartness’ of everyday urban life  The importance of ‘bringing together’ spaces for routine ‘being together’ of super-diverse, complexly differentiated and rapidly changing urban populations  Tension of public spaces as democratic and elective (places people choose to be) as well as governed and regulated (formal and informal rules of behaviour)  Local policy recognition of the importance of resourcing public spaces and facilitating informal capacities
  • 22.  This presentation draws on research undertaken as part of a research team including Sarah Neal (University of Surrey); Katy Bennett (University of Leicester) and Giles Mohan (Open University) as part of a project funded by the UK Economic and Social Research Council - Living Multiculture: the new geographies of ethnic diversity and the changing formations of multiculture in England (ES/J007676/1)