The document discusses cloud computing training and certification programs. It provides an overview of cloud computing challenges such as a lack of standard terminology and cloud competencies. It then describes a cloud competence development program that includes cloud computing foundation training and exams. The goal is to provide a common understanding of cloud computing, ensure business-IT alignment, and increase employee skills and career prospects. An example program for ING Banking is given that helped with a large-scale cloud project through developing internal cloud capabilities.

1. Cloud Computing & Virtualization Portfolio Overview Setting a standard, together

2. Cloud moves faster than organizations can adopt There is no standard set of terminology yet in the market place

3. Organizations do not have adequate cloud competencies Unclear how to start implementing cloud computing Incapable to analyze and manage the impact of cloud computing on Service Management, Governance and Information Security

4. Vendor neutral approach Vendor interests? Company objectives & current IT systems organization

5. Ensuring people understand: The business perspectives Types of clouds Service Management Compliancy & Security Roadmaps to implementation

6. Case Study: ING Banking

7. ING’s Cloud Objectives Successful implementation: with limited cloud competencies in-house, starting up a large-scale cloud project had serious risks. Needed to ensure alignment within the organization and provide a common understanding as to the value of the Cloud initiative in order to drive success. Increased employability: IT professionals benefited from an internationally recognized certificate that adds significant value to their resume and their career prospects. ING as an innovative IT organization: ING is acting in the forefront of training and certifying their IT workforce and preparing them for working in the cloud, which demonstrates the thought leadership of ING in the cloud domain.

8. Cloud Competence Development Program

9. Who typically needs this certificate? IT IT Service Delivery/Support IT Architecture & Development IT Consultants IT Process Management IT Security Management Business Project Management Procurement Legal HR Quality Management

10. Program elements per job role IT Operations, IT technical services specialists, IT relationship managers, IT architects, IT consultants, Key business users Cloud Computing Foundation Cloud Computing Foundation Exam Cloud Challenge Virtualization Foundation Virtualization Foundation Exam Cloud Challenge IT Operations, IT technical specialists, IT architects, IT consultants Key Business Users IT Project Managers Virtualization and Cloud Awareness Get Ready for Cloud Computing Publication Everyone in IT

11. The goal: real business benefit Understanding the possibilities Understanding the common goal Speaking the same language Accepting change internal cloud capabilities Business-IT alignment competencies to properly evaluate different cloud offerings IT THE COMPANY

12. About the Cloud Computing Training Curriculum Key concepts Terminology Business Benefits Approach Technology choices Compliance Application Knowledge anchoring Case studies Viewpoints Key concepts Terminology

13. Understand the common terms and definitions of cloud computing. Understand the characteristics of clouds and cloud services from a business perspective. Demonstrate how the characteristic of cloud computing lead to business value. Understand various types of clouds from a technical perspective and provide examples. Explain the steps that lead to a successful adoption of cloud computing services. Identify the organizational capabilities that are relevant for realizing cloud benefits. Understand the impact and changes of cloud computing on IT service management. Explain and identify the issues associated with integrating cloud computing into an organization’ s existing compliance risk and regulatory framework. Understand how to maintain strategic flexibility. Cloud Computing Foundation LEARNING OBJECTIVES: CLOUD COMPUTING FOUNDATION EXAM: • 40 question multiple choice exam • 60 minutes closed book exam Exam available through testing centers and at the end of training courses Balanced approach to learning the business & technical perspectives

14. Classroom For anyone who wishes to gain a better understanding of virtualization and/or cloud computing Vendor-neutral courseware Integrated “group-based” case study assignments Includes a Sample Exam Preparation for the Virtualization- and Cloud-Ready-Professional Certification Exams

15. Business Simulation Anchors knowledge gained during ITpreneurs Virtualization and Cloud Computing Foundation courses An exciting method to put theory into practice Multiple scenarios, providing exposure to a broad set of issues Single-player game; play online from anywhere, at any time Ability to compete with players from all over the world

16. Certifications Two certifications are available: Virtualization Ready Professional (VRP) Cloud Ready Professional (CRP) Exam consists of 40 multiple-choice questions. Exams are available in online or paper-based format. The VRP and CRP certifications provide professionals with credibility and the means to differentiate themselves. Certificates are provided by an independent certificate provider.