Cloud computing is helping disaster relief efforts in three main ways: 1) Cellular data and cloud-based computing allow first responders to share real-time information about road conditions, fires, and shelter capacity to coordinate aid more effectively. 2) Cloud platforms enable relief organizations to quickly launch websites that can handle large spikes in traffic from news reports, helping people access important information and donate funds. 3) Social media and cloud-based communication tools like Facebook and Skype allow relief teams to coordinate worldwide and share updates from the ground.

1. 1 Cloud Computing and how it is helping Disaster Relief Bret Piatt Rackspace Hosting

3. These statements are based on estimates and information available to us at the time of this presentation and are not guarantees of future performance. Actual results could differ materially from our current expectations as a result of many factors, including but not limited to: the unpredictable nature of our rapidly evolving market and quarterly fluctuations in our business; the effects of competition; and any adverse changes in our indirect channel relationships. These and other risks and uncertainties associated with our business are described in our quarterly report on Form 10-Q for the quarter ended March 31, 2009, filed with the SEC on May 12, 2009. We assume no obligation and do not intend to update these forward-looking statements.

4. Please note that certain financial measures used in this presentation, such as Adjusted EBITDA , are expressed on a non-GAAP basis. Adjusted EBITDA has been adjusted to exclude charges relating to stock-based compensation. Our GAAP results and GAAP to non-GAAP reconciliation can be found in this presentation, and have been posted on the Investors page of our website, which is found at www.rackspace.com Non-GAAP Financial Measures

6. Before Global Networked Computing 4 First arriver communication on HAM Radio Citizen communication waiting on phone lines Rescue coordination maps on paper Memos on fax machine

8. Fires

9. Shelter locations / capacityThe sooner an impact assessment is done, the faster people get help!

10. 6 How can cloud computing help?

12. Less duplication of effort

14. Must handle traffic spikes from major news broadcastsRelief Efforts http://www.charitywater.org/ http://caringfriendsindeed.com/ http://www.google.com/relief/haitiearthquake/