1. A View into the Modern Learner:
How Walmart is Changing the Way
Associates Learn

2. Today’s Discussion
• Today’s Shift in Learning – Sarah Nicholl, D2L
• The Modern Learner at Walmart – Steven Turner, Walmart
• Merchant Development at Walmart - Philip Lambey, Walmart
• Q&A - All

3. Baby-Boomers = Compliance Millennial = Engagement
24-7 connectivity
New job every 3.5 years
Informal learning – anywhere
Personalized learning
Social, mobile, video
Systems of Engagement
Integrated, Cloud, Rich
Services
9-5 work day
1 employer for life
Face to face meetings
One way training
Class room style
System of Record
Isolated, On-Premise
VS.
Learning Methods Have Changed

4. Poll
Which demographic represents the majority of your learners?
• Baby Boomers
• Generation X
• Millennials/ Gen Y

5. 68%
Employees
are not Engaged
2015 Gallup Research, Majority of US Employees Not Engaged, Despite Gains in 2014
$500B
Lost Productivity
in US Alone
Poor Engagement Hurts

6. 65%Lower Turnover
Gallup State of the American Workplace 2010-2012
2XRate of Success
24%Higher Productivity
Great Engagement Matters

7. Employee engagement and
retention rates are 30–50%
higher for organizations
with a strong learning
culture.
Learning Culture
Bersin by Deloitte, Becoming Irresistible: A New Model for Employee Engagement, 2015
30-50%Higher Engagement
and Retention
Strong Learning Culture
Drives Engagement

8. The Modern Learner at Walmart

9. MODERN
Workplace Learner
The

10. Poll
How much time do your employees currently allocate towards
learning per week?
• None
• 15 minutes
• 30 minutes
• 1 hour
• More than 1 hour

11. WORK
% of the work week is all
employees have to focus
on training and
development
Development
Bersin: Meet the Modern Learner 2015

12. %
OF EMPLOYEES SAY
THEY HAVE
OPPORTUNITIES FOR
LEARNINGAND GROWTH
INTHEIR WORKPLACE

13. THE WAY WE
LEARN HAS
SHIFTED
Formal, Informal
and Social
Easy to develop
and update
Outcome based
or on-demand

14. 21st Century
Learning Ecosystem
Micro-learning Accessible in
many ways
Aligned to
the business
Reinforced in
multiple ways
Emotionally
stimulating

15. Creating a
hybrid of
OLD NEWand
Proven Strategies
Formal
Aligned
Engaging
Realistic
Performance-focused
New Opportunities
Bite-size
Continuous
Just-in-time
Formal and Informal
On-demand

16. Check out!this

17. Learning
made for
you.

18. Customizable HTML pages

19. Social learning
Gamification engagement

20. Poll
Are you using gamification today as part of your learning programs?
• Not sure
• Yes
• In consideration
• No

21. MERCHANT DEVELOPMENT
Critical capabilities

22. However
customers
want to
store online
shop

23. AVERAGE ENGAGEMENT
hours

24. MODERN
Workplace Learner
The

25. Questions

26. Learn More About Brightspace
Lets Talk
http://www.d2l.com/contact/
North America: 1-877-352-7329
www.d2l.com/enterprise