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Class Case:
Ford Pinto
Class Case
Ford Pinto Car

 I. Facts of the Case
 Background
 Company Profile
 TOWS Analysis
 II. Objectives of the Case
 III. Ethical Issue
 IV. Stakeholders
 V. Alternatives Courses of Action
 VI. Effects of Alternatives on Stakeholders
 VII. Choosing the Best Alternative
 Decision Criteria and Weights
 Evaluation of Alternative Courses of Action
 VIII. Discussion of Results
 IX. Implementation Plan
 X. References
THREATS
Strong competition with
Volkswagen
Inflicting damage due to brand
reputation
Lawsuits
Closing of company
Credibility issues
Media reports
Potential losses due to market
pullout
OPPORTUNITIES
Rising market of compact cars
Marketability of the patented
tech
Intro of new design to the marke
acceptable to the public and
safety standards
Car loan offers
WEAKNESSES
Faulty design of the fuel tank
Opportunistic Employees (bigger
market share without considering
tech issues)
Value profit over safety
Poor quality mgt control
Dollar over life
STRENGTHS
Low cost-affordability
Trusted brand
Profitability due to product itself
Faster to produce
Patented tech
Class Case
Ford Pinto Car

 I. Facts of the Case
 Background
 Company Profile
 TOWS Analysis
 II. Objectives of the Case
 III. Ethical Issue
 IV. Stakeholders
 V. Alternatives Courses of Action
 VI. Effects of Alternatives on Stakeholders
 VII. Choosing the Best Alternative
 Decision Criteria and Weights
 Evaluation of Alternative Courses of Action
 VIII. Discussion of Results
 IX. Implementation Plan
 X. References
THREATS
Lawsuits
+ strong presence of compact
cars
Competition
Govt restrictions
Cost analysis is lacking in terms of
basis in assigning costs
Volkswagen competition
Available document that put Ford
down
OPPORTUNITIES
Tapping the compact car
markets
High demand
Product devt
National Highway… car industry
support
Strengthen their case by other
brands
WEAKNESSES
Product recalls
Unsafe car -gas tank position
Authoritarian mgt
Less production budget (?)
Poor design
Poor product dev planning
Negligence
Inhumane cost-benefit analysis
Ford delayed ethical decision for
8 years
STRENGTHS
Connection with lobbying
Strong brand recall
Operating in home market
Globally competitive
Good crisis mgt
Massive resources
 2. Objectives of the Case
 In the context of business ethics,
this case study aims to:
 ● Objective 1
 ● Objective 2
 3. Ethical Issue: Statement of the
problem. If more than one problem, cite
all and state how your chosen problem is
more important than the others
 Point of View: Whose point of view are
you taking?
 2. Objectives of the Case
 In the context of business ethics,
this case study aims to:
 ● Objective 1
 Know realities in the conduct of
business, responsibilities and
maximization of profits as just
one of the focus of ethical
behavior
 ● Objective 2
 Brand strategy based on
honesty, authenticity and
transparency
 Prepare readers to ethically do
the right thing
 Exercise and consider decisions
to reach an ethical decisions
 3. Ethical Issue: Statement of the
problem. If more than one problem, cite
all and state how your chosen problem is
more important than the others
 Placing dollar value on human life
 Neglecting safety issues
 Ford Transparency on the issue human life
 Legal rights over moral rights
 Stakeholders’ asymmetric info bet Ford
and society
 Ford’s Sense of Accountability
 Govt standards are substandard
 Justice for the rich and powerful ONLY
 4. Stakeholders
 Stakeholder Group
 Ford
 Customers
 Victims and their families
 Government
 Competitors
 Employees of Ford
 Suppliers
Impact on the Stakeholder
 Ford: Customer loyalty, trust, loss of profit
 Customer: pay more for car improvement,
higher quality and safe cars
 Victims/Families: Justice
 Government: people trusting govt more
easier way implementing prod stds; save
time
 Competitors: improved products to save
lives
 Employees of Ford: Boost morale
 Suppliers: better quality of raw materials
 5. Alternative Courses Of Action
 ● Alternative 1 : Product recall, ensure safety protocols in
place
 Acknowledgment of fault++
 Description of the alternative
 Effect on Ford: positive attraction to customers
 ● Alternative 2: Ensure quality cars to produce, customers
options for refund, just compensation to victims
 Description of the alternative
 ● Alternative 3: Ford uses influence with government
to advance safety protocols+
 Compliance regulatory stds set by government
 Ford will be associated with safe cars
 Description of the alternative

 4. Stakeholders
Stakeholder Group
Impact on the Stakeholder

 5. Alternative Courses Of Action
 ● Alternative 1
 ● Alternative 2:
 Description of the alternative
 ● Alternative 3:
 4. Stakeholders
Stakeholder Group
 Ford
 Customers
 Victims and their families
 Government
 Competitors
 Employees of Ford
 Suppliers
Impact on the Stakeholder
 Ford: Customer loyalty, trust, loss of profit
 Customer: pay more for car improvement,
higher quality and safe cars
 Victims/Families: Justice
 Government: people trusting govt more
easier way implementing prod stds; save
time
 Competitors: improved products to save
lives
 Employees of Ford: Boost morale
 Suppliers: better quality of raw materials
 5. Alternative Courses Of Action
 ● Alternative 1 : Product recall, ensure safety protocols in
place
 Acknowledgment of fault++
 Description of the alternative
 Effect on Ford: positive attraction to customers
 ● Alternative 2: Ensure quality cars to produce, customers
options for refund, just compensation to victims
 Description of the alternative
 ● Alternative 3: Ford uses influence with government
to advance safety protocols+
 Compliance regulatory stds set by government
 Ford will be associated with safe cars
 Description of the alternative

6. Effects of Alternatives on
Stakeholders
Alternative 1: : Product recall, ensure
safety protocols in place
Stakeholder Effects
Stakeholder Group 1: Ford
Management: Profits, reputation
Stakeholder Group 2: Employees: loss
of job?
Stakeholder Group 3: Suppliers: belief
of good standards of Ford
 7. Choosing the Best Alternative
Markulla Framework
 Utilitarian Approach
Who benefit from the
act? Who are
burdened? Does the
act maximize the total
net benefit to everyone
concerned
(stakeholders)?
 Discussion
 Ethics of Care Does
the act show proper
care to people we have
special relationships
with? Will it earn the
trust of people we
value?
 Discussion
 Rights & Duties Approach Does the
act respect the moral rights of
everyone concerned? Does it treat
everyone as persons and not merely as
things?
 Justice & Fairness Approach Will the
act lead to a fair distribution of benefits
and burdens? If it will cause inequality,
will it improve the situation of the least
advantaged persons?
 Human Dignity and Common Good
Approach Does the act promote
dignity and allow total human
development for everyone?
 Virtue Approach Will this option lead
me to act as the sort of person I want
to be?
Decision Criteria Definition Weights Rationale
Utilitarian Approach Who benefit from the act? Who are
burdened? Does the act maximize the
total net benefit to everyone concerned
(stakeholders)?
Ford
Employees
Victims
Etc.
50%
30
20
10
30%
Rights and Duties Approach Does the act respect the moral rights of
everyone concerned? Does it treat
everyone as persons and not merely as
things?
10
20
10
20%
Justice and Fairness
Approach
Will the act lead to a fair distribution of
benefits and burdens? If it will cause
inequality, will it improve the situation of
the least advantaged persons?
15
20
15
30%
Ethics of Care approach 15
20
15
10%
Human Dignity and Common
Good Approach
50%
30
20
50
10%
ACA1
Reporter Critique Case
Group 1 3 1, Enron
Group 2 4 2, Google
Group 3 5 3, Fb Targeting a Broken Heart
Group 4 1 4 Walmart
Group 5 2 5 Silent Initiative

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Class Case The Ford Pinto Car Case Study.pdf

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  • 3. Class Case Ford Pinto Car   I. Facts of the Case  Background  Company Profile  TOWS Analysis  II. Objectives of the Case  III. Ethical Issue  IV. Stakeholders  V. Alternatives Courses of Action  VI. Effects of Alternatives on Stakeholders  VII. Choosing the Best Alternative  Decision Criteria and Weights  Evaluation of Alternative Courses of Action  VIII. Discussion of Results  IX. Implementation Plan  X. References THREATS Strong competition with Volkswagen Inflicting damage due to brand reputation Lawsuits Closing of company Credibility issues Media reports Potential losses due to market pullout OPPORTUNITIES Rising market of compact cars Marketability of the patented tech Intro of new design to the marke acceptable to the public and safety standards Car loan offers WEAKNESSES Faulty design of the fuel tank Opportunistic Employees (bigger market share without considering tech issues) Value profit over safety Poor quality mgt control Dollar over life STRENGTHS Low cost-affordability Trusted brand Profitability due to product itself Faster to produce Patented tech
  • 4. Class Case Ford Pinto Car   I. Facts of the Case  Background  Company Profile  TOWS Analysis  II. Objectives of the Case  III. Ethical Issue  IV. Stakeholders  V. Alternatives Courses of Action  VI. Effects of Alternatives on Stakeholders  VII. Choosing the Best Alternative  Decision Criteria and Weights  Evaluation of Alternative Courses of Action  VIII. Discussion of Results  IX. Implementation Plan  X. References THREATS Lawsuits + strong presence of compact cars Competition Govt restrictions Cost analysis is lacking in terms of basis in assigning costs Volkswagen competition Available document that put Ford down OPPORTUNITIES Tapping the compact car markets High demand Product devt National Highway… car industry support Strengthen their case by other brands WEAKNESSES Product recalls Unsafe car -gas tank position Authoritarian mgt Less production budget (?) Poor design Poor product dev planning Negligence Inhumane cost-benefit analysis Ford delayed ethical decision for 8 years STRENGTHS Connection with lobbying Strong brand recall Operating in home market Globally competitive Good crisis mgt Massive resources
  • 5.  2. Objectives of the Case  In the context of business ethics, this case study aims to:  ● Objective 1  ● Objective 2  3. Ethical Issue: Statement of the problem. If more than one problem, cite all and state how your chosen problem is more important than the others  Point of View: Whose point of view are you taking?
  • 6.  2. Objectives of the Case  In the context of business ethics, this case study aims to:  ● Objective 1  Know realities in the conduct of business, responsibilities and maximization of profits as just one of the focus of ethical behavior  ● Objective 2  Brand strategy based on honesty, authenticity and transparency  Prepare readers to ethically do the right thing  Exercise and consider decisions to reach an ethical decisions  3. Ethical Issue: Statement of the problem. If more than one problem, cite all and state how your chosen problem is more important than the others  Placing dollar value on human life  Neglecting safety issues  Ford Transparency on the issue human life  Legal rights over moral rights  Stakeholders’ asymmetric info bet Ford and society  Ford’s Sense of Accountability  Govt standards are substandard  Justice for the rich and powerful ONLY
  • 7.  4. Stakeholders  Stakeholder Group  Ford  Customers  Victims and their families  Government  Competitors  Employees of Ford  Suppliers Impact on the Stakeholder  Ford: Customer loyalty, trust, loss of profit  Customer: pay more for car improvement, higher quality and safe cars  Victims/Families: Justice  Government: people trusting govt more easier way implementing prod stds; save time  Competitors: improved products to save lives  Employees of Ford: Boost morale  Suppliers: better quality of raw materials  5. Alternative Courses Of Action  ● Alternative 1 : Product recall, ensure safety protocols in place  Acknowledgment of fault++  Description of the alternative  Effect on Ford: positive attraction to customers  ● Alternative 2: Ensure quality cars to produce, customers options for refund, just compensation to victims  Description of the alternative  ● Alternative 3: Ford uses influence with government to advance safety protocols+  Compliance regulatory stds set by government  Ford will be associated with safe cars  Description of the alternative 
  • 8.  4. Stakeholders Stakeholder Group Impact on the Stakeholder   5. Alternative Courses Of Action  ● Alternative 1  ● Alternative 2:  Description of the alternative  ● Alternative 3:
  • 9.  4. Stakeholders Stakeholder Group  Ford  Customers  Victims and their families  Government  Competitors  Employees of Ford  Suppliers Impact on the Stakeholder  Ford: Customer loyalty, trust, loss of profit  Customer: pay more for car improvement, higher quality and safe cars  Victims/Families: Justice  Government: people trusting govt more easier way implementing prod stds; save time  Competitors: improved products to save lives  Employees of Ford: Boost morale  Suppliers: better quality of raw materials  5. Alternative Courses Of Action  ● Alternative 1 : Product recall, ensure safety protocols in place  Acknowledgment of fault++  Description of the alternative  Effect on Ford: positive attraction to customers  ● Alternative 2: Ensure quality cars to produce, customers options for refund, just compensation to victims  Description of the alternative  ● Alternative 3: Ford uses influence with government to advance safety protocols+  Compliance regulatory stds set by government  Ford will be associated with safe cars  Description of the alternative 
  • 10. 6. Effects of Alternatives on Stakeholders Alternative 1: : Product recall, ensure safety protocols in place Stakeholder Effects Stakeholder Group 1: Ford Management: Profits, reputation Stakeholder Group 2: Employees: loss of job? Stakeholder Group 3: Suppliers: belief of good standards of Ford  7. Choosing the Best Alternative
  • 11. Markulla Framework  Utilitarian Approach Who benefit from the act? Who are burdened? Does the act maximize the total net benefit to everyone concerned (stakeholders)?  Discussion  Ethics of Care Does the act show proper care to people we have special relationships with? Will it earn the trust of people we value?  Discussion  Rights & Duties Approach Does the act respect the moral rights of everyone concerned? Does it treat everyone as persons and not merely as things?  Justice & Fairness Approach Will the act lead to a fair distribution of benefits and burdens? If it will cause inequality, will it improve the situation of the least advantaged persons?  Human Dignity and Common Good Approach Does the act promote dignity and allow total human development for everyone?  Virtue Approach Will this option lead me to act as the sort of person I want to be?
  • 12. Decision Criteria Definition Weights Rationale Utilitarian Approach Who benefit from the act? Who are burdened? Does the act maximize the total net benefit to everyone concerned (stakeholders)? Ford Employees Victims Etc. 50% 30 20 10 30% Rights and Duties Approach Does the act respect the moral rights of everyone concerned? Does it treat everyone as persons and not merely as things? 10 20 10 20% Justice and Fairness Approach Will the act lead to a fair distribution of benefits and burdens? If it will cause inequality, will it improve the situation of the least advantaged persons? 15 20 15 30% Ethics of Care approach 15 20 15 10% Human Dignity and Common Good Approach 50% 30 20 50 10% ACA1
  • 13. Reporter Critique Case Group 1 3 1, Enron Group 2 4 2, Google Group 3 5 3, Fb Targeting a Broken Heart Group 4 1 4 Walmart Group 5 2 5 Silent Initiative