The document discusses different types of claims used in arguments: claims of fact, claims of value, and claims of policy. Claims of fact assert conditions that are objectively verifiable using evidence like statistics or testimony. Claims of value make judgments about what is desirable or moral based on standards. Claims of policy propose specific actions or solutions to problems, using "should" or "ought to" language, and must justify the policy by linking it to factual claims and values. When making any type of claim, considering different perspectives is important.