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claim chart
The document outlines procedures for insuring shipments and filing claims. It discusses preparing insurance documents and certificates, insuring new shipments if the invoice value is over 2,000 SAR, and different claim procedures depending on whether the claim value is over or under 2,000 SAR. It emphasizes getting photos and evidence for claims, and cautions being careful to avoid rejected claims due to negligence. Mr. Mohammad Abdulwahab handles certain types of claims and coordination should be with him.
claim chart
- 1. Issue Insurance Policy MarinePolicy or Transit In the beginning of each year which explains the contract with insurance co. Planner must prepare documents and send to .. Mr. Tony must prepare Excel file and send twice a week to .. Olfat & Bayan must send twice a week to Trust co. and chase the insurance certificate Thecertificatemaytaketwoweektobeready,butoncethe insurancerequestissenttoTrustco.,theshipmentcanbe consideredinsured Insuring new shipments Invoice Value is more than 2,000 SAR Starting with damage or shortage happens Incoterms is CIF Yes No Raising claim to supplier by Planner and accounts. 1. Get pictures from all sides at the warehouse from warehouse manager. 2. Send First Notice Claim to the courier or shipping agent. 3. Get DGR report from warehouse. 13. Get typed technical report. 4. Others may be needed for each case Do not raise claim and record it as loss. Claim Value is less than 2,000 Yes No Transit shipment Yes No 1. Get claim request from concerned person i.e. warehouse manager. 2. Get pictures from all sides at the sites from seller and engineer. 3. Notify Trust Co. immediately. 4. Send First Notice Claim to the courier or shipping agent. 5. Get DGR report from warehouse. 6. Get the documents from the concerned persons i.e. invoice, delivery note, delivery sheet, supplier invoice, waybill, and others. 7. Prepare Claim statement. 8. Prepare Claim Form. 9. Get typed technical report. 10.Get maintenance invoice- if it can be repaired – 11.Others may be needed for each case … 1. Get claim request from concerned person i.e. Planner. 2. Get pictures from all sides at the port or at warehouse from warehouse manager. 3. Notify Trust Co. immediately. 4. Send First Notice Claim to the courier or shipping agent. 5. Get DGR report from warehouse. 6. Get copy of insurance certificate or insurance request from Bayan or Olfat. 7. Get the documents from the concerned persons i.e. invoice, Collection note, Packing List, Delivery order, waybill, and others. 8. Prepare Claim statement. 9. Prepare Claim Form. 10.Get typed technical report. 11.Get maintenance invoice- if it can be repaired – 12.Others may be needed for each case … Each claim has its own story, so we have to get knowledge about the full story to define the best for the claim Mr. Mohammad Abdulwahab is taking care of EXW, FOB and Transit Claims, so please coordinate with him for any future claims. Caution Carelessness and negligence on our part may cause rejection to claim.. Caution Be sure that you insure your shipment before it moves from origin Caution ForanyClaim,thePicturesareveryimportantalongwith anyevidencelikeaccidentreport….etc. 2,000 SAR for each supplier’s invoice It means that shipment has been insured by SPS. 1 2 1 2 ..Draft..