This document contains 20 multiple choice questions that are part of a quiz for CIS 312. The questions cover topics related to networking, operating systems, troubleshooting, and security. Additional questions may be added to quizzes on these topics by visiting the provided website.

1. CIS 312 week 4 quiz
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• Question 1
The CompTIA six-step troubleshooting process includes a step
in which you “Verify full system functionality and, if applicable,
implement preventative measures.” Which number is this step?
• Question 2
You check the contents of your computer toolkit before
performing upgrades on a desktop computer. Which of the following
tools in your toolkit should you use to verify proper operation of the
power supply?
• Question 3
CompTIA has created a six-step process for troubleshooting.
The first step in the process is to identify the problem. Which of the
followings steps resembles the next step in the methodology?
• Question 4
CompTIA has created a six-step process for troubleshooting.
The first step in the process is to identify the problem. Which of the
followings steps resembles the next step in the methodology?

2. • Question 5
Toolkits generally have _____ for the removal and
replacement of jumpers.
• Question 6
0 out of 2.5 points
Which of the following are the two types of USB
connectors found on recent devices?
• Question 7
A USB port can support a total of ______ devices through the
use of hubs.
• Question 8
USB 1.1 ports run at a top speed of ______ per second.
• Question 9
Which of the following is not a type of USB ports found on
systems?
• Question 10
A (n) ______ card is used to facilitate the input and output of
analog audio, with new cards enabling the playback of digital audio
sources.
• Question 11
The maximum length for a USB cable attached to 12Mbps or
480Mbps device is ______ meter(s).
• Question 12

3. To force-quit an app on an iOS-based device, press and hold
the Sleep/Wake button for a few seconds until a red slider appears. What
is the next step?
• Question 13
Which of these is not a consideration when configuring a
mobile device to receive email?
• Question 14
POP3 uses which port by default?
• Question 15
The process to synchronize a Bluetooth device to a mobile
device is called ______.
• Question 16
Which of the following is not a way for mobile devices to
connect to the Internet?
• Question 17
When troubleshooting mobile wireless connections, which of
these is unlikely to be a factor?
• Question 18
A(n) ________ adds the measurements of pitch, roll, and yaw
to mobile devices, just like in the concept of flight dynamics.
• Question 19
__________ is the practice to track and record the location of
a mobile device over time.

4. • Question 20
IMAP uses which port by default?
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CIS 312 Week 8 Quiz 2
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• Question 1
You are about to install an operating system on a computer.
Which of the following is necessary to do?
• Question 2
When you clone a system, you produce a system that is
identical in every way to the original. The cloned system has the same
SID as the original system. If both systems are placed on the network,

5. you will have a conflict. What tool/utility can you use to modify the
Windows SID?
• Question 3
You are instructing a user who wants to upgrade as to whether
her Windows XP system can support Windows 7. To provide this
information you want to access the Windows System Information. Which
of the following provides that access from a run-line utility?
• Question 4
What should you do to verify a complete and successful
Windows installation? (Choose all that apply.)
• Question 5
_______ is a Windows 7 log file that contains information
about the user directory structure, including security identifiers.
• Question 6
Which of the following log files contains information about
setup actions during the installation of Windows Vista?
• Question 7
The GUI-based application for analyzing and configuring
hard drives is ________.
• Question 8
When using wildcard symbols at the command prompt, the
asterisk (*) replaces _______.
• Question 9

6. Windows XP needs which minimum requirements to install
successfully? (Choose all that apply.)
• Question 10
In Widows 7 Administrative Tools, what do you use to view
and edit Group Policy security settings?
• Question 11
Which one of the following is the minimum RAM requirement
needed for Windows 7 32-bit?
• Question 12
To enable applications written for older versions of Windows
to run properly on Windows 7/Vista/XP, you can use the
__________Wizard built into Windows.
• Question 13
Antistatic mats and wrist straps prevent______, which can
damage parts and systems.
• Question 14
STOP errors (blue screen—also known as a blue screen of
death) can be caused by which of the following?
• Question 15
As a technician on the job, you are required to perform
several tests in addition to investigating clues you received during the
initial interview. Which of the following tests are you not required to
perform?
• Question 16

7. Which of the following files are involved in the boot process?
(Choose all that apply.)
• Question 17
The ability to diagnose and troubleshoot problems depends
upon a combination of technical skill and the ability______.
• Question 18
When a stop error/BSOD occurs, by default Windows 7 writes
the debugging information to the hard drive in a file called
___________.
• Question 19
Which of these keys is used to access startup options
immediately after the computer starts up?
• Question 20
If a disk access time gets longer over time, what could be the
possible cause?
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CIS 312 Week 10 Assignment 2 Network Design

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Assignment 2: Network Design
Due Week 10 and worth 110 points
Imagine that you have been hired as a contractor by a local business
that has recently purchased new office space for its growing business.
Design a network for the local business based on the following
information: The business has approximately fifty (50) employees, and
the new office space will stretch across the third and fifth floors of a
building. The fourth floor is currently occupied by another tenant.
Write a two to four (2-4) page paper in which you:
Suggest the equipment that you would utilize to design and implement a
network, based on the scenario. Justify the need for your suggestions.
Recommend the strategy that you would use to combat the design
challenge of occupying non-adjacent floors. Suggest a solution that
includes the cabling / connecting of the two (2) differing office space
floors.
Determine the primary security concerns regarding the scenario in
question. Explain the controls you would implement in order to lessen
those concerns.

9. Detail the specifics of your network design through the use of graphical
tools in Visio, or an open source alternative such as Dia. Note: The
graphically depicted solution is not included in the required page length
Use at least three (3) quality resources in this assignment. Note:
Wikipedia and similar Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with
one-inch margins on all sides; citations and references must follow APA
or school-specific format. Check with your professor for any additional
instructions.
Include a cover page containing the title of the assignment, the student’s
name, the professor’s name, the course title, and the date. The cover
page and the reference page are not included in the required assignment
page length.
The specific course learning outcomes associated with this assignment
are:
Explain the complexities in an information technology environment by
applying best practices and using appropriate technologies and
methodologies.
Describe protocols for inter process communication for communication
across networks.
Outline why the Information Assurance and Security perspective needs
to pervade all aspects of information technology.
Use technology and information resources to research issues in
information technology.

10. Write clearly and concisely about introductory information technology
topics using proper writing mechanics and technical style conventions.
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CIS 312 Week 11 Quiz 3
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• Question 1
0 out of 2.5 points
A ______ is a network node that provides a connection between
a LAN and a WAN or the Internet.
• Question 2
Which of the following network types are considered short range
and low speed? (Choose all that apply.)

11. • Question 3
All email systems provide the transfer of text messages and
attachments to the corresponding recipients. Nonetheless, to configure
an email client, a mail server protocol type is required. Which of the
following protocols are considered mail server types?
• Question 4
What cable type is known for transmitting signal through light
rather than electrical signals?
• Question 5
A domain name is used to identify one or more IP addresses or
URLs to a particular web page. Which of the following sections are
needed to make a complete domain name, from the end of the name to
the start? (Choose all that apply.)
• Question 6
An IPV4 address consists of ______ numbers that range from 0
to 255.
• Question 7
Which of the following Internet access methods represents
broadband Internet service?
• Question 8
A ______ is a computer on the network that provides other
computers within the network with access to resources, such as disk
drives, folders, printers, modems, scanners, and Internet access.
• Question 9

12. What protocol is used by both web browsers or specialized
programs to exchange and manipulate files over an Internet protocol
computer network?
• Question 10
What network protocol enables data to be exchanged between
two computers over a secure channel?
• Question 11
All the following are standards for wireless encryption except
________?
• Question 12
Biometrics refers to the biological information gathered from a
human body to authenticate a user. All the following are types of
biometrics except ________?
• Question 13
Which of the following features can be used as a simple firewall
within wireless routers and WAPs?
• Question 14
There are three standard account levels within Windows XP.
Which of the following is not a standard account level?
• Question 15
Windows XP can be installed on either _____ or ______ file
systems.
• Question 16

13. Two-way firewalls provide protection against unauthorized
______ and ______ traffic.
• Question 17
Social engineering is composed of a variety of methods to
manipulate users into performing actions or providing information.
Which of the following are among the many methods used during social
engineering?
• Question 18
Which of the following settings could affect a user from joining a
wireless network? (Choose all that apply.)
• Question 19
Which of the following wireless encryption standards uses AES
encryption?
• Question 20
A software ______ is a program designed to block unauthorized
data packers while permitting authorized data packets on a network.
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