The document discusses selecting the appropriate communication medium for managers based on three key factors: information richness, time required for communication, and the need for documentation. It emphasizes that effective communication requires careful consideration of the medium for each specific message. Various scenarios highlighting different communication needs illustrate this decision-making process.

1. Choosing the correct Medium for Your MesSaGe There is no one best communication medium
for managers to rely on. In choosing a communication medium for any message. managers need
to consider three factors. The first and most important is the level of information richness that is
needed. The secon factor that managers need to take into account in selecting a communication
medium is the time needed for communication. The th factor that affects the choice of
a:communication medium is the need for a paper or electronic trail or some kind of written
documentation that a message was sent and received. What medium should you use to send
information? To be effective communicators, managers (and other members of an organizatio:
need to select an appropriate communication medium for each message they send. In this
exercise you will consider the various wa to communicate with others and choose the correct
medium for the type of communication. Select the most appropriate method for traismitting the
communication. 1. Samuel wants to submit the initial draft of a report for the team leader's
consideration and comments. 2. Dana needs to explain the organization's complex new process
for submitting customer invoices to the head of the sales department. 3. Anna must alert all
company employees about new company rules concerning the use of email. 4. Amy needs
immediate verification from her assistant that there is no new data that should be included in the
presentation this afternoon. 5. Monet needs to clarify with the project head the order of tasks to
be completed by the project group. which will have their first meeting in two weeks. 6.
Jacqueline has an announcement for the entire organization considering the assistant vice
president of operations" promotion to the vice president of operations. 7. Kendrick has received a
complaint of sexual harassment and must talk to the manager who has been accused about the
situation and potential consequences. 8. Erie is frustrated by a week-iong back and forth series of
emalis trying to set up a day and time for a lunch meeting with an outside consuitanti.