1. Chigo Ugoalah is the developer of the concept of Quality Visibility, an innovative and
proprietary approach to crisis management that combines Strategic Crisis Communications
Theory, nonverbal language and theory of authenticity to add value to public visibility following
a crisis. This is achieved through intense media training and coaching that enables his clients to
understand the role the media plays in framing a crisis and strategic communications planning
designed to enhance reputation management. He holds a Master’s degree in Professional
Communications from Royal Roads University, an internationally respected communications
program. He is also a graduate of the School of Journalism at Langara College and Broadcast
Communications at the BC Institute of Technology (BCIT).
The foundation of Chigo’s experience in Communications is the decade he spent working as a
television news producer and freelance writer before moving into professional communication
practice. Chigo is the founder of CU Communications Inc., a crisis communications practice
committed to repairing, recovering and restoring priceless reputations of public, private and
non-profit organizations.
Born in Nigeria, Chigo immigrated to Canada at the age of six. He is a member of the Canadian
Public Relations Society as well as the International Association of Business Communicators. He
lives in Vancouver, British Columbia, and has a 3-year old daughter that has inspired him to
become an amateur photographer, having captured thousands of pictures of her.