Conversational AI agents for Real Estate Firms for Lead generation and more, using HashBlu - First Connect ChatBots.

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Contents of this document are provided to the recipient in commercial confidence solely for the purpose of evaluating capabilities of Hashblu Ltd.
CONFIDENTIAL COPYRIGHT @2018
Conversational AI &
Chatbots for
Real Estate
Overview

2. CONFIDENTIAL
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• Higher engagement
with consumers through
conversational interface.
• Cost Saving for
enterprises through
lower cost to serve.
• Ease of Use for the
consumers enables
higher adoption.
• Greater Access to
Services through
presence on Social
Media Channels
Chatbots enable …
“Written or spoken conversation is anyways the most natural form of querying and instructing.
Converting business processes into conversations, leads to shorter cycle time, quicker actions and reduced cost “

3. CONFIDENTIAL
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LEAD
GENERATION
ISSUE
REPORTING
SHOWCASE
PRODUCTS
FEEDBACK SURVEYS QUESTIONS
& ANSWERS
… and more
ASSISTANT FOR A SHOP ASSISTANT FOR WEBSITE & FACEBOOK PAGE
First Connect is a Conversational Artificial Intelligence Chatbot,
that actively engages visitors across websites and facebook
pages of real estate developers , 24x7, with accuracy and
consistency offering …
Engaged Customers. Quick Responses. Personalized Journeys. Leads Generated.

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First Connect Conversational AI Bot uses
Closed Domain AI chat elements like Card
Carousels, statements, decision boxes,
button etc. to provide the core user
journey.
Closed Domain AI, allows for specific
context and therefore 100% accuracy.
In addition to Closed Domain Chat
elements, First Connect also supports the
best-in-industry Machine Learning
algorithms for Natural Language
Processing.
Based on predefined set of 60+ Intents
specific to Real Estate Industry, First
Connect Chatbot allows for journeys that –
retain context, allow for dynamic traversals
and support a collaborative conversation
design to ensure a high degree of
engagement with the visitor.
Unique set of features enabling a rich, informative & accurate conversation
Care. Innovate. Delight.

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…… ……..
……. …….
….. ………
Visitors to the Website and Facebook Page are Happier
Easy access to Properties and
associated details
Get updated on
ongoing projects
Ask questions and
search for properties
Better engaged
Better informed
High responsiveness
and 24X7 availability
Significantly improve customer experience & engagement over your website and FB pages

6. 6
Webchat Bot added
to any web page
Chatbot added to
existing mobile App
Messaging Platforms like Facebook, Messenger,
Skype and more…
Build once and seamlessly deploy across more than 11 channels
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REACH : OMNI-CHANNEL
TEXT VOICE TEXT

7. READY ANALYTICS
Ready access to Chat Metrics, Chat Transcripts, Message Metrics and Service
Analytics through the myBlu console.

8. INTEGRATES WITH…
CRM RPA
SERVICE
MANAGEMENT HRMS
CUSTOMER
SUPPORT
INVENTORY
MANAGEMENT
FINANCE &
ACCOUNTING
…
Integrates with enterprise systems through APIs, Odata, RFC…

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Advantage : 10 Reasons why
Higher Accuracy
Higher accuracy compared to Text-only
NLP Bots, through the use of Closed
Domain AI – Rich Message elements (
Cards, Buttons, Dialogues etc.), NLP
Overlay and Human Hand-off
Human – Chatbot Hybrid
For when the user wants to chat with an
Agent, there is seamless transfer to a
human.
The chat is handed back to the bot after
the human has resolved the problem.
Chatbot Platform built specifically for Enterprises
Faster time to market :
Pre-built Components
Pre-built chat elements, available through
the Palette Toolbar, and a rich & ever
growing library of dialogue services
ranging from the simple ( contact us,
Feedback etc.) to more complex ( Q&A,
Nearest Location, Hand-off)
More Services
Back
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Data Security & Privacy
No commercially sensitive data for the
end users is stored on Hashblu systems.
Any user specific information is accessed
through secure API calls from the
Enterprise.
Currently implementing changes for EU-
GDPR compliance.
Campaign Management
Unique & proprietary feature of creating
and managing message based campaigns.
This is a great feature for user engagement,
cross-selling and ensuring higher retention.
Campaigns can be scheduled or rules
driven. The campaigns can be configured
through the myBlu console.
High Scalability &
Elasticity
High scalability and elasticity in terms
of volumes to be handled.
Hashblu platform is cloud hosted
offering it instant elasticity. The
modular architecture allows seamless
launching of new services through
‘dialogue’ elements.
…
Omni-Channel Service
Platform
Enterprise services can provided over
15+ Channels.
The channels on offer range from
Webchat, Mobile App Chatbot,
Messaging Channels, Email, SMS and a
Voice Assistant.
Advantage : 10 Reasons why - continued
Chatbot Platform built specifically for Enterprises

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Advantage : 10 Reasons why - continued
Analytics & Management
Information
Ready Analytics on Bot performance, Channel uptake
and Service usages, through the Dashboard on the
myBlu console.
Service and Bot performance reports can also be
downloaded. Customized reports can also be provided.
Easy & Continuous
Configurability
Graphical User Interface (GUI) based Console to
- design, build and manage the Bot user
journey, Campaigns, Channels and Bot content.
See the user journey as they would appear on
the bot.
Each element can be edited/deleted through
the GUI interface.
Chatbot Platform built specifically for Enterprises
Preview Bot & Selective
Publish
Unique feature of being able to Preview the
changes made in the Preview Bot before
publishing the changes.
Also with Selective publish, one can choose
the elements that are ready to published, and
keep the rest in draft mode.

12. For stronger user
engagement &
greater stickiness
CONFIDENTIAL
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For up to 80%
reduction in cost to serve
contactus@hashblu.com | +447714679915 | +91 9766494433
For increased
RIGHT FIRST
TIME & reduced
CYCLE TIME
For Easy &
Role Specific
Data on-
the-go
www.hashblu.io
For 4X Lead Conversion
ratio compared to Web
forms

13. CONFIDENTIAL
COPYRIGHT @2018
Somnath Biswas,
somnath@hashblu.com
+447714679915
EN2 6SY, London, United Kingdom
Trademarks Registered in the UK
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Thanks for your time.
We appreciate it!
Care.
Innovate.
Delight.
Simple, Secure, Instant and Intuitive…
Consumer Self Service in a consistent manner across the
next generation of digital interfaces for Enterprises