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Chat roulette for User Research
Future Realtime User Research
Reto Lämmler • UXCampEurope 2016
@rlaemmler @testingtime
• Co-Founder & CEO TestingTime.com
• MAS Human Computer Interaction Design
• VP Product Management at Doodle.com
About me
Every product should put a smile on your face.
Let‘s look at the present.
Before going into the future.
A typical User Test
Prepare, Conduct, Analyse
My Usability Test
+41 76 123 45 67
+41 76 123 45 67
+41 76 123 45 67
+41 76 123 45 67
+41 76 123 45 67
me@email.com
Preparation
2 days
Execution
1 day
Report
1 day
4 days
Do it all yourself
End-to-end User Test
Preparation
1 day
Execution
1 day
Report
1 day
3 days
Outsource test user recruitment
And do the rest yourself
4 Stunden
Realtime User Research
By using a chat roulette type of app
Test now Order test users
Age: any
Gender: any
Country: any
Start session
Language: German
657 test users online
Age: any
Gender: any
Country: any
Start session
Language: German
657 test users online
any
female
male
other
Age: any
Gender: female
Country: any
Start session
Language: German
332 test users online
Age: any
Gender: female
Country: any
Start session
Language: German
332 test users online
any
Switzerland
Germany
Austria
Age: any
Gender: female
Country: Germany
Start session
Language: German
204 test users online
Age: any
Gender: female
Country: Germany
Start session
Language: German
657 test users online
Finish session
Skip to next >>
Sarah Toll
31, female, Doctor
Frankfurt
Chat with Sarah
Recording session
+
0:34
Finish session
Skip to next >>
Anna Volker
28, female, Musician
Hamburg
Chat with Anna
Recording session
+
Please open:
www.invision.com/xyz
2:23
Finish session
Skip to next >>
Anna Volker
28, female, Musician
Hamburg
Chat with Anna
Recording session
Please open:
www.invision.com/xyz
+
12:38
Age: any
Gender: female
Country: Germany
Start session
Language: German
204 test users online
Anna Volker
28, female, Musician, Hamburg
You just finished your session with Anna!
Rating:
https://www.testingtime.com/s433ddss Copy link
Share and replay your session with following link:
Next session
Duration: 16:38
Vorbereitung
1 Stunde
Durchführung
2 Stunden
Report
1 Stunde
4 Stunden
Time to run a user test
By using TestingTime NOW
USPs
• Talk as long as necessary. Pay by the minute.
• Audio, video, chat and screensharing. No installation.
• Sessions are recorded in the cloud for later replay.
Type of usage
• Interviews
• Remote User Testing
• International User Testing
• Virtual Guerilla Testing
How would you use it?
How much would you
pay per minute?
We recruit test users.
www.testingtime.com
@rlaemmler @testingtime

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Chat roulette for user research