1) The document discusses TestingTime NOW, a service that allows users to conduct real-time user research by connecting with online test users for usability testing sessions.
2) TestingTime NOW allows users to filter test users by attributes like age, gender, country and start an instant testing session by chatting and sharing their screen with the selected test user.
3) The sessions are recorded and users can get feedback from test users in a matter of hours rather than the typical 5 days needed for in-person user testing.