The document explores the challenges of communication in traditional bureaucratic organizations and proposes the use of computerized communication to enhance effectiveness. It highlights potential benefits and efficiencies gained through technology. Additionally, it addresses possible limitations and drawbacks of relying on computerized communication in such settings.

1. Chapter 3 Case Study - Creating Intelligence Systems in
Corrections
How can communication be improved in an organization that is
structured in a traditional bureaucratic form?
How might computerized communication be utilized to improve
the effectiveness of communication in a bureaucratic
organization?
How might computerized communication be ineffective?