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- 1. Kelli J. Schutte WilliamJewell College Robbins & Judge Organizational Behavior 14th Edition Understanding Work Teams 10-1 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
- 2. Why Have TeamsBecome So Popular? Great way to use employee talents Teams are more flexible and responsive to changes in the environment Can quickly assemble, deploy, refocus, and disband Facilitate employee involvement Increase employee participation in decision making Democratize an organization and increase motivation Note: teams are not ALWAYS effective Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 10-2
- 3. Differences between Groupsand Teams Work Group – A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility – No joint effort required Work Team – Generates positive synergy through coordinated effort. The individual efforts result in a performance that is greater than the sum of the individual inputs Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 10-3
- 4. Comparing Work Groupsand Work Teams Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 10-4 E X H I B I T 10-1
- 5. Types of Teams Problem-Solving Teams – Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment Self-Managed Work Teams – Groups of 10 to 15 people who take on the responsibilities of their former supervisors Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 10-5 See E X H I B I T 10-2
- 6. More Types ofTeams Cross-Functional Teams – Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task – Very common – Task forces – Committees Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 10-6
- 7. A Final Typeof Team Virtual Teams – Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal Characteristics – Limited socializing – The ability to overcome time and space constraints To be effective, needs: – Trust among members – Close monitoring – To be publicized Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 10-7
Editor's Notes
- #2 Over the last decade we have seen the use of teams grow exponentially in organizations. There are a number of reasons why this is true. Teams can enhance the use of employee talents and tend to be more flexible and responsive to change. Teams can help to keep employees engaged in their work and increase their participation in decision making, thus increasing their motivation. However, teams are not always effective and so it is important to take a look at how to deploy teams effectively.
- #3 Groups and teams are not the same thing. A group is primarily there to share information and make decisions, no real joint effort is required. A team works in a more coordinated effort to achieve a goal.
- #4 Work groups and work teams differ in their goals, level of synergy, accountability, and skills. Their function is different. Work groups share information where work teams work together for a collective performance. The synergy in groups is neutral where work teams have a positive synergy. Accountability can be individual in both but it is more often mutual in teams. The skills in a group will be varied where the skills on a team need to be complementary.
- #5 There are a number of different types of teams. Problem-solving teams are a very popular method used in many organizations. Typically this type of team meets for a few hours each week to solve a particular problem. Self-managed work teams are comprised of a group of people who do not have a manager and the group takes on the responsibilities of the supervisor.
- #6 Cross-functional teams gather workers from many different work areas to come together to accomplish a task that needs to utilize multiple perspectives.
- #7 Virtual teams are increasing in their use. This type of team uses computer technology to bring people together to achieve a common goal. Typically these types of teams get right to work with little socializing, but need to overcome time and space constraints to accomplish the task. In order to be effective, virtual teams need to find ways to establish trust among the members, have close monitoring, and results need to be publicized.