1. Connect, Create, Innovate
Noelle LaCharite
Principal Program Manager
Applied AI and Cognitive Services
@noellelacharite
Connect with me on LinkedIn
2. “What is success?
To laugh often and much; to win the respect of intelligent
people and the affection of children; to earn the
appreciation of honest critics and endure the betrayal of
false friends; to appreciate the beauty; to find the best in
others; to leave the world a bit better, whether by a healthy
child, a garden patch Or a redeemed social condition; to
know even one life has breathed easier because you have
lived. This is to have succeeded!”
― Bessie Anderson Stanley
Adapted by Ralph Waldo Emerson
7. Bots with Speech Rec & Voice
Knowledge
Cognitive
Search
Custom Speech
Understanding
Custom Voice
Personality
Azure Bot Service
Conversational AI
8. IT Automation
Customer Intelligence
& Recommendations
Research
& Discovery
Enterprise AI scenarios
Market
Intelligence
Predictive Maintenance &
Resource Optimization
Fraud Analysis &
Investigation
Customer-facing
Chatbots
Retail
Intelligence
Edge Surveillance
& Security
Smart
Networking
Business Process
Automation
& Internal bots
Intelligent
Search
Supply Chain Management
Diagnosis &
Treatment Systems
Adaptive
Learning
Regulatory
Intelligence
9. Business Process
Automation or
IT Optimization
Automate those tasks that are manually
intensive and find paths to optimize the
business process
Azure
Storage
Power BI Azure
Search
App
Insights
App
Service
Dynamics
365
Other Azure services that enable this scenario
Computer
Vision
Face
(with emotion)
Custom Vision
Service
Cognitive Services that enable this scenario
LUIS Text
Analytics
Translator Bing
Speech
Custom
Speech
Service
o Image Creation & Selection
(Keyframes, Thumbnails)
o Adult Content Detection & Filtering
(nudity/profanity)
o Handwriting Analysis
Continuous Monitoring Detection or Access Control Supply Chain Optimization
Content
Moderator
o Dashboards (Call Center, Online
Services, etc.)
o Automated Online Publishing
o Content Redaction
o Translation Services
o Transcription
o Captioning
o Summarization
o Document Review and Routing
o Comprehensive data center
management of security and access
o Video analysis
o Reputation Management
o Fraud Detection
o Keyword Identification
o Highlights Creation
(image/video/audio)
o Image Tagging & Classification*
16. Real World Problems
• Entertainment and Media
– Transcription and Translation of programming and promotions
• Healthcare
– Intelligently Classify and categorize incoming emails
– Redact PII data from existing documentation
• News and Information
– Custom, domain specific site search
– Suggested images for News clips and automated summaries
17. • Customer Sentiment Analysis
• Product or Service Feedback Analytics
• Complaint Analysis and Churn Prediction
• Emotion Detection
Customer Feedback
Analytics
Cognitive Services
LUIS | TEXT ANALYTICS | TRANSLATOR |
SPELL CHECK | SPEECH | WEB / NEWS
SEARCH |IMAGE SEARCH | COMPUTER
VISION | EMOTION API | FACE API
18. Customer Support
• Real time call center
analytics
• Intelligent agent
augmentation
• Support query
automation
• Resolution
recommendation
Cognitive Services
LUIS | TEXT ANALYTICS | TRANSLATOR |
SPELL CHECK | SPEECH | CUSTOM
DECISION SERVICE | QnA MAKER
Microsoft Azure
AZURE SEARCH | POWER BI | APP
INSIGHTS
19. Visual Search
• Similarity Matching
• Attribute and Feature
Recognition
• Exact Match
Identification
• Video Search
Cognitive Services
COMPUTER VISION | VIDEO INDEXER |
OCR | BING IMAGE SEARCH | WEB
SEARCH | BING VISUAL SEARCH
Microsoft Azure
AZURE ML | POWER BI | APP INSIGHTS
24. ‘15 ‘21
Source: Statistica: Digital Assistants - Always at Your Service
1.83 BN
390 MM
Voice is Powerful
By 2021, the number of consumers worldwide using AI voice
assistants will reach 1.83 billion users.
25. By 2018, 30% of our
interactions with technology
will be through conversations
with smart machines
Source: Design News: “UX Design:
The Age of Voice Is Here
30% OF INTERACTIONS
Voice Digital Assistant B2C
2021 Revenue Projections
Source: Tractica: Virtual Digital
Assistants Report August 2016
$11.7 BN/YR
Alexa Skills Increasing Rapidly
Growing over 350% from Sept
2015 – Nov 2016
OVER 350% GROWTH
Source: Berg Insight
Voice is Powerful
Connected Home Install Base
2017 Projections driving over
$12 BN in Revenue/Year
45 MM HOMES