Citizens continue to demand government leadership on problems that are complex, multifaceted, and not solely within government jurisdiction: healthcare, the environment, poverty, transportation and crime, just to name a few. These are ongoing, intractable system-level problems that are complex: there is no procedure, no method, no approach, that can reliably, predictably, and repeatedly make progress on these areas.
These complex problems are beyond the scope of any one actor — individual, community, company, or government—to solve. Collaboration on cross-sector solutions is necessary, but far from straightforward. Provincial and federal governments, in particular, face an identity crisis. The traits that served them well historically, and form the core of their approach—stable, reliable, consistent… in a word, bureaucratic — are now factors constraining their ability to adapt, collaborate and innovate on complex challenges that do not substantively respond to traditional approaches.
Government needs to be able to innovate, which requires taking risk, something that runs contrary to an organization designed to reliably produce predicted outcomes and responsibly manage the public purse. This is especially true in a time of austerity, with a hyper-reactive media ready to jump on any mistake, and a distrusting public. Evolving to a new governance model is going to require a bridge.
Change labs refer to a wide range of social technologies that allow parties to experiment and share risk in a new way. Labs are a place where multiple parties come together around a common problem, in a “space”, which temporarily disrupts existing power structures. Actors work together to expand their understanding of a problem, identify points of intervention, and prototype and iterate solutions in a safe, supportive environment where participants co-develop and share the risk associated with those solutions. This has the potential to unlock new pathways on problems, by creating space for government to partner with others in a different way.
Wisconsin Campus Compact Keynote | March 2015Ed Morrison
The document discusses the importance of strategic collaboration and outlines the history and impact of the Strategic Doing approach, which focuses on designing complex strategies through simple rules and building trust through collaborative action. Examples are provided of how Strategic Doing has been applied across different regions and sectors to address challenges and enable new opportunities through networked partnerships.
MSU Strategic Doing Detroit Workshop SlidesEd Morrison
The summary discusses a workshop held at Michigan State University on April 14, 2011 focused on collaborating to help transform Detroit. The workshop used the Strategic Doing method to:
1) Identify assets participants were willing to share and potential opportunities from connecting these assets like developing a youth support network.
2) Define metrics to measure success and characteristics of potential outcomes.
3) Propose an initial project on urban gardening and a forum at MSU to start moving toward the outcomes.
4) Schedule follow up meetings to maintain connections and progress toward their goals.
This document contains a series of questions and answers about thumbs, business models, and environmental ventures. It discusses how thumbs allow humans to make and do things. It provides details about the author's background and experience in entrepreneurship and venture capital focused on environmental and social causes. The document discusses the lean startup methodology and business model canvas for developing new ideas. It provides the example of Envirofit International, a company developing affordable clean cooking technologies. It encourages the reader to learn more about business models and designing ideas for survival and replication through various resources and frameworks.
Are museums a dial that only goes to 5? Michael Edson
1. The document discusses scale and how organizations can achieve greater scale through open communities, being web-centric, and having a global reach from the start.
2. It provides examples of highly scaled online communities and platforms like Wikipedia, Kickstarter, and Google Books to show what is possible with the right approach.
3. Museums are encouraged to think bigger about how to accomplish their missions and engage more people worldwide through embracing new digital approaches and tools that enable widespread participation and collaboration at a large scale.
The document discusses the transformation of economies from those based on large hierarchical organizations to networked business models. It outlines how the "Hoosier Heartland" region in Indiana is already a national leader in regional innovation through its use of "Strategic Doing", which produces alignments, links, and leverage between organizations. Some examples provided include the nation's first public CAD lab and green manufacturing certification, as well as nationally recognized models for rural high school reform, providing wellness services to manufacturers, and more. The document encourages readers to use their leadership skills to contribute to the region's ongoing transformation.
CATE was a website created to provide an online taxonomy of aroid plants, with the goals of creating an up-to-date classification reference and sustaining itself through user contributions. However, few users beyond the initial experts contributed edits. The challenges included defining problems in a way regular users found engaging, attracting a wide audience, and distributing curation efforts beyond the initial organizers to maintain the site over time.
Manifesto: Anil Gupta - Honey Bee NetworkSTEPS Centre
The document discusses Honey Bee Network's efforts to connect grassroots innovators in India with investors, entrepreneurs, scientists and others who can help develop and commercialize their innovations. It outlines Honey Bee Network's goals to improve access for innovators, bridge formal and informal science, and foster creativity, collaboration and compassion. Key challenges for grassroots innovators are described, such as bringing concepts to proof of stage and determining how to optimize designs.
Wisconsin Campus Compact Keynote | March 2015Ed Morrison
The document discusses the importance of strategic collaboration and outlines the history and impact of the Strategic Doing approach, which focuses on designing complex strategies through simple rules and building trust through collaborative action. Examples are provided of how Strategic Doing has been applied across different regions and sectors to address challenges and enable new opportunities through networked partnerships.
MSU Strategic Doing Detroit Workshop SlidesEd Morrison
The summary discusses a workshop held at Michigan State University on April 14, 2011 focused on collaborating to help transform Detroit. The workshop used the Strategic Doing method to:
1) Identify assets participants were willing to share and potential opportunities from connecting these assets like developing a youth support network.
2) Define metrics to measure success and characteristics of potential outcomes.
3) Propose an initial project on urban gardening and a forum at MSU to start moving toward the outcomes.
4) Schedule follow up meetings to maintain connections and progress toward their goals.
This document contains a series of questions and answers about thumbs, business models, and environmental ventures. It discusses how thumbs allow humans to make and do things. It provides details about the author's background and experience in entrepreneurship and venture capital focused on environmental and social causes. The document discusses the lean startup methodology and business model canvas for developing new ideas. It provides the example of Envirofit International, a company developing affordable clean cooking technologies. It encourages the reader to learn more about business models and designing ideas for survival and replication through various resources and frameworks.
Are museums a dial that only goes to 5? Michael Edson
1. The document discusses scale and how organizations can achieve greater scale through open communities, being web-centric, and having a global reach from the start.
2. It provides examples of highly scaled online communities and platforms like Wikipedia, Kickstarter, and Google Books to show what is possible with the right approach.
3. Museums are encouraged to think bigger about how to accomplish their missions and engage more people worldwide through embracing new digital approaches and tools that enable widespread participation and collaboration at a large scale.
The document discusses the transformation of economies from those based on large hierarchical organizations to networked business models. It outlines how the "Hoosier Heartland" region in Indiana is already a national leader in regional innovation through its use of "Strategic Doing", which produces alignments, links, and leverage between organizations. Some examples provided include the nation's first public CAD lab and green manufacturing certification, as well as nationally recognized models for rural high school reform, providing wellness services to manufacturers, and more. The document encourages readers to use their leadership skills to contribute to the region's ongoing transformation.
CATE was a website created to provide an online taxonomy of aroid plants, with the goals of creating an up-to-date classification reference and sustaining itself through user contributions. However, few users beyond the initial experts contributed edits. The challenges included defining problems in a way regular users found engaging, attracting a wide audience, and distributing curation efforts beyond the initial organizers to maintain the site over time.
Manifesto: Anil Gupta - Honey Bee NetworkSTEPS Centre
The document discusses Honey Bee Network's efforts to connect grassroots innovators in India with investors, entrepreneurs, scientists and others who can help develop and commercialize their innovations. It outlines Honey Bee Network's goals to improve access for innovators, bridge formal and informal science, and foster creativity, collaboration and compassion. Key challenges for grassroots innovators are described, such as bringing concepts to proof of stage and determining how to optimize designs.
Social Entrepreneurship - Session for Yemen youth 2015ROWAD Foundation
During this video conference our speaker Joanne will provide us with introduction to Social Entrepreneurship, why Social entrepreneurship is getting high profile today? The process and some tools, and some examples from other countries.
Participation, Reconnection, and Design: presentation by Marc Rettig and Hannah du Plessis of Fit Associates, as part of the Interaction 17 conference redux for IxDA Pittsburgh.
Argues that participation in a vast and growing movement toward a sustainable and equitable future is a fertile frontier for design, and an invitation to adopt new approaches to work.
Mapping momentum, the systems studio and sigGorka Espiau
This document summarizes different roles that are helping to build the field of systems change. It includes two tables: Table 1 describes roles at different stages of systems change work including intrapreneurs, strategists, illuminators, facilitators, conveners, and experimenters. Table 2 outlines the types of challenges that systems change leaders are tackling such as sustainability, public services, health, education, and finance/economy. It provides examples of individuals and organizations working in each of these areas.
Crossref Live 2017: Metadata 2020 Workshop Clare Dean
Metadata 2020: why we should strive for richer metadata. In this presentation, John Chodacki introduces Metadata 2020; its purpose, and the progress made in its early formation.
The document discusses major technological transformations such as the Agricultural, Industrial, and Information Revolutions. It focuses on how the development and distribution of information has become central to productivity and power. The document discusses concepts like innovation, convergence, flow, and fractals. It emphasizes smoothing transitions between transformations and developing high-performance knowledge management systems. The goal is to help organizations leverage disruption brought about by technological advances through principles of natural order, convergence, and flow.
Tech can spark social change by disrupting the status quo and traditional hierarchies. It enables new forms of collaboration across sectors through open data and co-design with communities. The future involves connecting sectors in an ecosystem approach to collectively address social issues like poverty through innovative digital solutions and rapid prototyping.
What was once an objective on every key brand strategy document has become an overused, and at times, a meaningless phrase. Almost like an involuntary reflex, communication became — and continues to be — the most popular tool for showcasing brand transparency. This deck explores a model for thinking about transparency in a modern world.
Social Innovation Generation (SiG) is a national initiative with four nodes across Canada aimed at encouraging effective methods to address persistent social problems on a large scale. SiG@MaRS in Ontario develops programs to support social ventures, enhance skills/networks of social entrepreneurs, explore social finance instruments, and build the social enterprise community. SiG@MaRS fosters innovation to help social ventures scale and challenges traditional views of social change work.
This is my presentation from the panel "Innovators, Early Adopters, and the Rest of Us--Getting the Most from Your Library's Technology" at the Texas Library Association Annual Meeting, 2010. I shared the stage with Stephen Abram and John Blyberg and we had a great time!
This document provides an overview of innovation labs and examples of different types of innovation labs. It begins with definitions of innovation labs and their role in bridging institutional organizations with new ideas. It describes common structures and funding models for labs. It then categorizes different types of labs such as Fab Labs, incubators, accelerators, design labs, and government innovation labs. The document concludes by providing examples of specific innovation labs from companies like Amazon, Google, and the New York Times, as well as labs focused on areas like education, health, and finance.
This document discusses using design-led approaches like charrettes to improve the planning process. It suggests that charrettes, which are intensive collaborative workshops, can make the planning process faster, better, cheaper, and more convenient. Charrettes bring together community members, professionals, and stakeholders to generate consensus-driven master plans. The document also discusses how charrettes have been tested and shown to streamline development planning and management in Scotland. It argues that design-led, collaborative approaches allow deeper exploration of issues and create more certainty, helping to maximize value while minimizing resources used.
NASA CoECI Presentaion on Crowdsourcing and ChallengesSteve Rader
The document discusses how NASA is harnessing the power of crowdsourcing to solve engineering problems. It outlines that NASA is using online challenges and competitions posted on its NASA Innovation Pavilion website to engage a global community of over 350,000 solvers. These challenges seek innovative solutions for problems like detecting asteroids or monitoring brain pressure in a non-invasive way. NASA has found success applying this approach, with one challenge receiving over 2,800 registrants and another improving an asteroid detection algorithm by 15%. Crowdsourcing allows NASA to leverage diverse perspectives to find more solutions.
This document summarizes a presentation on advancing the role of women in regional innovation ecosystems. It discusses how women are underrepresented as innovators and entrepreneurs. The presentation explores how regional innovation ecosystems and support programs can better integrate a gender perspective to be more inclusive and accessible to women. Key points discussed include a lack of understanding of women's innovation processes, gender biases in many systems, and how success is measured. Changing these dynamics and developing best practices globally were highlighted as important areas for further discussion.
In this talk you’ll learn how Technology is used to help in Saving Nature and the Planet and discover how Developers like you can get involved. Work with cool technologies and develop amazing stuff. You can be proud of doing things that really impact the world. Together, let's resolve the issues that may be preventing you from doing something that really matters. In this interactive conversation I’ll address your questions and provide practical tips. Let's build a more Sustainable World together!
Applying TQM in Social Projects -Children rights and youth participation as t...InterMedia Consulting
This document discusses applying principles of total quality management (TQM) and increasing youth participation in social projects. It provides definitions and examples of TQM, action research, and community capacity building. A key organization discussed is Eurochild, a European network that promotes children's rights and participation in policy decisions. The document examines Eurochild's efforts to gather youth input through surveys and consult children on policy strategies. It advocates applying TQM concepts like beneficiary participation, continuous quality evaluation, and action research to improve social projects and children's rights.
The document discusses law libraries and innovation, with a focus on change management. It provides:
1) An overview of Stephen Abram's background working with legal information and leading change at various organizations.
2) A discussion of how law librarians have traditionally adapted services to new technologies like CD-ROMs, online resources, and the web, showing they are not always reactive to change.
3) Key aspects of successful change management frameworks, including establishing purpose and vision, analyzing needs, designing and executing game plans, and sustaining momentum through measurement.
My presentation today at the KESSA Multimedia University of Kenya joint international interdisciplinary conference on how innovation can be used to build resilience of African countries.
#InnovationForResilience
7 tactics to gain big savings through collaborationStephen Abram
The document discusses collaboration and how organizations can build a collaborative culture. It defines collaboration and discusses its benefits. It also identifies some barriers to collaboration, such as culture, rules, competition and leadership gaps. The document proposes 7 tactics to improve collaboration, including using cloud technology, social networks, mobile access, and shared training programs. Overall, it argues that organizations should focus on collaboration, address cultural barriers, and work towards common goals and measurable outcomes.
Perspectives on Collaboration: What works (we think)Lucas Cioffi
The National Academy is a non-profit organization that provides objective assessments and solutions to critical public administration issues. It explores opportunities for collaboration across government through its Collaboration Project. The Collaboration Project brings together leaders to share best practices using collaborative technologies and assists agencies in harnessing collaboration. Effective collaboration requires identifying problems where new perspectives can help, building an engaged community, and ensuring collaboration leads to productive outcomes.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Social Entrepreneurship - Session for Yemen youth 2015ROWAD Foundation
During this video conference our speaker Joanne will provide us with introduction to Social Entrepreneurship, why Social entrepreneurship is getting high profile today? The process and some tools, and some examples from other countries.
Participation, Reconnection, and Design: presentation by Marc Rettig and Hannah du Plessis of Fit Associates, as part of the Interaction 17 conference redux for IxDA Pittsburgh.
Argues that participation in a vast and growing movement toward a sustainable and equitable future is a fertile frontier for design, and an invitation to adopt new approaches to work.
Mapping momentum, the systems studio and sigGorka Espiau
This document summarizes different roles that are helping to build the field of systems change. It includes two tables: Table 1 describes roles at different stages of systems change work including intrapreneurs, strategists, illuminators, facilitators, conveners, and experimenters. Table 2 outlines the types of challenges that systems change leaders are tackling such as sustainability, public services, health, education, and finance/economy. It provides examples of individuals and organizations working in each of these areas.
Crossref Live 2017: Metadata 2020 Workshop Clare Dean
Metadata 2020: why we should strive for richer metadata. In this presentation, John Chodacki introduces Metadata 2020; its purpose, and the progress made in its early formation.
The document discusses major technological transformations such as the Agricultural, Industrial, and Information Revolutions. It focuses on how the development and distribution of information has become central to productivity and power. The document discusses concepts like innovation, convergence, flow, and fractals. It emphasizes smoothing transitions between transformations and developing high-performance knowledge management systems. The goal is to help organizations leverage disruption brought about by technological advances through principles of natural order, convergence, and flow.
Tech can spark social change by disrupting the status quo and traditional hierarchies. It enables new forms of collaboration across sectors through open data and co-design with communities. The future involves connecting sectors in an ecosystem approach to collectively address social issues like poverty through innovative digital solutions and rapid prototyping.
What was once an objective on every key brand strategy document has become an overused, and at times, a meaningless phrase. Almost like an involuntary reflex, communication became — and continues to be — the most popular tool for showcasing brand transparency. This deck explores a model for thinking about transparency in a modern world.
Social Innovation Generation (SiG) is a national initiative with four nodes across Canada aimed at encouraging effective methods to address persistent social problems on a large scale. SiG@MaRS in Ontario develops programs to support social ventures, enhance skills/networks of social entrepreneurs, explore social finance instruments, and build the social enterprise community. SiG@MaRS fosters innovation to help social ventures scale and challenges traditional views of social change work.
This is my presentation from the panel "Innovators, Early Adopters, and the Rest of Us--Getting the Most from Your Library's Technology" at the Texas Library Association Annual Meeting, 2010. I shared the stage with Stephen Abram and John Blyberg and we had a great time!
This document provides an overview of innovation labs and examples of different types of innovation labs. It begins with definitions of innovation labs and their role in bridging institutional organizations with new ideas. It describes common structures and funding models for labs. It then categorizes different types of labs such as Fab Labs, incubators, accelerators, design labs, and government innovation labs. The document concludes by providing examples of specific innovation labs from companies like Amazon, Google, and the New York Times, as well as labs focused on areas like education, health, and finance.
This document discusses using design-led approaches like charrettes to improve the planning process. It suggests that charrettes, which are intensive collaborative workshops, can make the planning process faster, better, cheaper, and more convenient. Charrettes bring together community members, professionals, and stakeholders to generate consensus-driven master plans. The document also discusses how charrettes have been tested and shown to streamline development planning and management in Scotland. It argues that design-led, collaborative approaches allow deeper exploration of issues and create more certainty, helping to maximize value while minimizing resources used.
NASA CoECI Presentaion on Crowdsourcing and ChallengesSteve Rader
The document discusses how NASA is harnessing the power of crowdsourcing to solve engineering problems. It outlines that NASA is using online challenges and competitions posted on its NASA Innovation Pavilion website to engage a global community of over 350,000 solvers. These challenges seek innovative solutions for problems like detecting asteroids or monitoring brain pressure in a non-invasive way. NASA has found success applying this approach, with one challenge receiving over 2,800 registrants and another improving an asteroid detection algorithm by 15%. Crowdsourcing allows NASA to leverage diverse perspectives to find more solutions.
This document summarizes a presentation on advancing the role of women in regional innovation ecosystems. It discusses how women are underrepresented as innovators and entrepreneurs. The presentation explores how regional innovation ecosystems and support programs can better integrate a gender perspective to be more inclusive and accessible to women. Key points discussed include a lack of understanding of women's innovation processes, gender biases in many systems, and how success is measured. Changing these dynamics and developing best practices globally were highlighted as important areas for further discussion.
In this talk you’ll learn how Technology is used to help in Saving Nature and the Planet and discover how Developers like you can get involved. Work with cool technologies and develop amazing stuff. You can be proud of doing things that really impact the world. Together, let's resolve the issues that may be preventing you from doing something that really matters. In this interactive conversation I’ll address your questions and provide practical tips. Let's build a more Sustainable World together!
Applying TQM in Social Projects -Children rights and youth participation as t...InterMedia Consulting
This document discusses applying principles of total quality management (TQM) and increasing youth participation in social projects. It provides definitions and examples of TQM, action research, and community capacity building. A key organization discussed is Eurochild, a European network that promotes children's rights and participation in policy decisions. The document examines Eurochild's efforts to gather youth input through surveys and consult children on policy strategies. It advocates applying TQM concepts like beneficiary participation, continuous quality evaluation, and action research to improve social projects and children's rights.
The document discusses law libraries and innovation, with a focus on change management. It provides:
1) An overview of Stephen Abram's background working with legal information and leading change at various organizations.
2) A discussion of how law librarians have traditionally adapted services to new technologies like CD-ROMs, online resources, and the web, showing they are not always reactive to change.
3) Key aspects of successful change management frameworks, including establishing purpose and vision, analyzing needs, designing and executing game plans, and sustaining momentum through measurement.
My presentation today at the KESSA Multimedia University of Kenya joint international interdisciplinary conference on how innovation can be used to build resilience of African countries.
#InnovationForResilience
7 tactics to gain big savings through collaborationStephen Abram
The document discusses collaboration and how organizations can build a collaborative culture. It defines collaboration and discusses its benefits. It also identifies some barriers to collaboration, such as culture, rules, competition and leadership gaps. The document proposes 7 tactics to improve collaboration, including using cloud technology, social networks, mobile access, and shared training programs. Overall, it argues that organizations should focus on collaboration, address cultural barriers, and work towards common goals and measurable outcomes.
Perspectives on Collaboration: What works (we think)Lucas Cioffi
The National Academy is a non-profit organization that provides objective assessments and solutions to critical public administration issues. It explores opportunities for collaboration across government through its Collaboration Project. The Collaboration Project brings together leaders to share best practices using collaborative technologies and assists agencies in harnessing collaboration. Effective collaboration requires identifying problems where new perspectives can help, building an engaged community, and ensuring collaboration leads to productive outcomes.
Similar to Change Labs: Taking Bold Risks, But not Alone (20)
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Presentation by Rebecca Sachs and Joshua Varcie, analysts in CBO’s Health Analysis Division, at the 13th Annual Conference of the American Society of Health Economists.
How To Cultivate Community Affinity Throughout The Generosity JourneyAggregage
This session will dive into how to create rich generosity experiences that foster long-lasting relationships. You’ll walk away with actionable insights to redefine how you engage with your supporters — emphasizing trust, engagement, and community!
Contributi dei parlamentari del PD - Contributi L. 3/2019Partito democratico
DI SEGUITO SONO PUBBLICATI, AI SENSI DELL'ART. 11 DELLA LEGGE N. 3/2019, GLI IMPORTI RICEVUTI DALL'ENTRATA IN VIGORE DELLA SUDDETTA NORMA (31/01/2019) E FINO AL MESE SOLARE ANTECEDENTE QUELLO DELLA PUBBLICAZIONE SUL PRESENTE SITO
The Antyodaya Saral Haryana Portal is a pioneering initiative by the Government of Haryana aimed at providing citizens with seamless access to a wide range of government services
2. TEAM /
Derek Alton . alton.derek@gmail.com
Lisa Joy Trick . lisajoytrick@gmail.com
Jonathan Glencross . jonathan.glencross@gmail.com
Mike Klassen . mike.dw.klassen@gmail.com
6. How can Canadian governments
retain the strengths of traditional,
risk-averse, consistent
institutions...
...innovative, collaborative,
and dynamic, finding new
approaches to move the
needle on the complex, system
level problems we face?
while becoming...
7. "I understand you're concerned about risk.
There’s a giant Mack truck coming your way.
It’s a big risk if you keep standing here. I have a
tool, that will tell you which side of the fucking
street to run to."
8.
9. accountability / fairness / rules / due process
What is the structure & culture that holds a civil servant in place when they want to move?
12. That senior decision makers are willing to invest a little bit of money... and time...
is a symptom that they recognize the current governance model is not good
enough. It can be improved, reinvented.
Public managers need an ongoing process of questioning problems and
approaches that’s not just about radical new ideas, but about questioning the
current limits to implementing innovation.
challenging the status quo...
synthesis from our interview with Christian Bason
...with labs
13. current state future state
bureaucratic
organizational
silos
porous
networked
labs / public labs
/ social labs /
social innovation
labs / studios /
institutes / r&d
/ idea factories /
innovation units
/ a third space /
do tanks /
14. WHAT IS A LAB?
think > do
“The lab is an experimental place where traditional
thinking, intolerance to risk, silos and resource flows
are deliberately interrupted, encouraging
participants to look at problems in new ways.”
- Policy Horizons Canada,
Innovation Labs: Bridging Think Tanks and Do Tanks (2012)
15. Processes
WHAT IS A CHANGE LAB?
think > do
Whole System Products & Services
Design Science
16. convene >>> develop >>> prototype >>> iterate >>> scale impact
Lab Sequencing
WHAT IS A LAB?
think > do
research in, research out >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
17. A lab ecology
collaborative social
innovation
open
source &
diy culture Peer 2 Peer
economy
collective
impact
civic
tech
In-Gov Labs &
department
level labs
open
data / big
data
Public Service
Innovation Labs
#PSILabs
citizen-led labs
public service renewal
#policyinnovation
#innovationpolitique
lab facilitators
process designers
Design Labs
User-centred
#servicedesign
Open Source
democracy
#opengov
city +
educational
institution = lab
behavioral insights
#nudgeunit
maker or fab labs
open-source
manufacturing
18. who we talked to… over 40 informants
Joeri van den Steenhoven / Jeff Barnum / Jason Bade
Eduardo Staszowski / Stefaan Verhulst / Noella Steinhauer /
Zaid Hassan / Sean Geobey / Alex Himelfarb / Stephen Huddart
/ Allyson Hewitt / Christian Bason / Molly Harrington / Sunil
Johal / Tim Draimin / Blair McMurren / Whitney Borowko / Mark
Cabaj / Laura & Meagan / Don Booth / Jean Kunz / Frances
Westley / Nicholas Charney / Monica Pohlmann / Suzanne Stein
/
Saralyn Hodgkin / InWithForward + more...
lab founders… civic servants & field builders
19. who we read… over 30 docs & books
Authors included: Christian Bason / Zaid Hassan / Geoff Mulgan
Sarah Schulman / Lisa Torjman (Mars) / Stephen Huddart & Anil
Patel / DESIS / Knight Foundation / Frances Westley / S Goebey &
K Robinson / Public Policy Forum / Mars Solutions Lab / Roger L.
Martin / Mowat Centre / Deloitte / Policy Horizons / Al Etmanski
20. Opportunity Context
What is enabling labs in Canada?
SIG Thought Leader tours
Policy Horizon’s reports
DM Committee
on Innovation
Austerity
Blueprint 2020
Governor General
innovation tour
Destination 2020
Internal Champions
21. Niche Experimentation
Alberta
Canadian Lab initiatives
Ottawa
Nova Scotia
CG Design (in Gov, cross
departments)
ESDC Change Lab
Engage NS
NS Gov Change Lab
United Way Lab,
Leading Boldly
Toronto
Mars Solutions Lab
OCAD Lab Corridor
Sustainability Transition Labs
British Columbia
InWithForward
Burnaby
27. Acting
Design
Implementation
PRODUCT 3:
Decision Making Aid
What kind of
partnerships,
funding models
and methods
should I employ?
How much will it
cost?
What kind of
accountability
and authority
frameworks
should be
employed?
29. 1. Create Knowledge Products
2. Test products with key people & ask for suggestions for the
final form (PDF, website, slide deck, open source, etc)
3. Revise products based on feedback
4. Strategically deliver them to the right people, at the right time
NEXT STEPS
IMPLEMENTATIO
N
30. CHANGE LABS / Taking Bold Risks, but not Alone
THANK YOU
Editor's Notes
JON
JON
Presenter: JON
- be open, what does it do for you?
Adam K. Power & Love - ”what do we do with this?”
Presenter: ERICA
Presenter: ERICA
Presenter: ERICA
later...
Lisa: insert horns graphic
finesse it, make it easier
Presenter: ERICA
Presenter: ERICA
problems: Climate change; aging population (health, pension, hospice); housing/transit
Illustration of mack truck and bureaucrat in the cement… but it’s not just gonna hit you… it’s going to hit everyone
truck graphic - not solving wicked problems
can’t flex the budget, adapt,
Don Booth quote
1) Civic Servants - Stuck in the cement.... accountability, fairness, following rules and process… hard to be flexible. Structure and culture hold you in place even when you want to get outta the way
built for situation vehicle
Presenter: ERICA
arrows/bridges animate in
This is the bridge
- casting a large net
shifting the form of government
Presenter: MIKE
arrows/bridges animate in
bridges: clusters of innovations
shifting the form of government ...alternative innovations/options we considered.
Two driving criteria: do they brdige us towards a new form of governance? do they address roots of complex/wicked problems?
a lab process is built for a specific situation or challenge, helping you move forward on complex problems.
Presenter: MIKE
This is the bridge
- casting a large net
KEY POINT: if we are talking about an experimental space where tradiational thinking, silos, are deliberately interrupted - it can take many different forms! And everyone has a different name for it; and they are all unique.
“A lab by any other name would smell as sweet”
Pink: paradigms
Blue: applications
Traditional social technologies fail utterly on complex problems. How is a workshop going to influence climate change?
Labs use a suite of carefully sequenced processes, to lead groups of people through a journey that changes their thinking… examples of some of the
Convene: bring together stakeholders from different sectors, include end users.
Develop: use design thinking, user journeys to deeply understand what is being experienced
Prototype: be willing to take a half-formed idea, and test it before investing large resources
Iteration: try, fail, change, repeat.
KEY POINT: labs can very significantly in which phases they include - sometimes because of the expertise of their team/organization; sometimes because of the nature of the problem they are trying to solve.
Quote from Joeri… trying to fiddle with the wires that drive/underly wicked problems.
Presenter: MIKE
Clean it up - make “labs” highlighed
- adjacent possibles
- interconnectivity, overlapping “doorways” - stepping stones, Our place: “we’re just here observing what’s happening”
- Supply of skills
- The potential for “social labs” increases with couple with other new fields - with the new generation of maker labs - creating an ecology
Presenter: MIKE
So what did we actually do? We asked the system “what’s going on here, and how can we enable/help?”
First set: talk to the directors of labs themselves: Joeri, Jeff, Eduardo, Stefaan, Zaid, Christian… start to understand how they differ, how they work, why they are the way they are.
Next set: talk to the ‘field builders’ within Canada - people like Frances, Allyson, Tim Draiman, Stephen Huddart - to get a pulse on where there is possibility in Canada.
Third, most exciting set: ‘internal champions within government’ who are actively pursuing labs in their departments or ministries.
Who we’ve talked to and how we’ve come to the understanding
Checking knowledge gap, iterated
Presenter: MIKE
Who we’ve talked to and how we’ve come to the understanding
Inteview
Presenter: MIKE
pink > clear opportunities (fractal image of allison replicated)
blue > ?? opportunities (they are being framed that way at least)
NOW: This is the TIME: the field is exploding, good timing, word is being co-opted?
its a good time to create an interventions
_ _ _
note for later:
Our exploration of the labs space, a 2 (3 including field builders) pronged approach. Our assumptions about what we might learn/discover were ‘talk to experts and learn about what they’re doing’… but as we went we found out… ‘right here, right now there is major momentum in Canada’
Presenter: JON
Presenter: JON
Products connect information - making it salient, framing it.
* discuss the strategy to distribute these to the right people at the right time in the right way
Presenter: JON
Spectrum of Users/Audience - how
Current stuff is long (books and LONG reports)
Need brief, visual, updated - easily customized to their purposes (open source, multiple forms)
Product #3: Typology + Fitness of labs
A practical tool that helps people in government clarify their thinking and decisions about labs. It will focus on the kinds of questions civil servants are already asking. It will speak to the spectrum of awareness from those who are just starting to think about labs (I have heard about labs--what are they? Are they right for me? How would I know?) all the way through to those ready to implement (I am ready to implement a lab--how do I do it? What kind of people do I need? Will it work at my scale? What factors do I need to consider?) It will provide concise information to aid decision-making, as well as hyperlinks to resources for those seeking more detail.Phase 1: Awareness
What is a lab? (various definitions that people are currently working with)
What kinds of labs are there?
How are they different from other social technologies?
Phase 2: Applicability
How do labs work?
How do they relate to my work?
Who do they involve?
What types of situations or problems are they meant to address?
Phase 3: Design
What kind of lab is right for me?
What domain or problem should the lab focus on?
What kind of partnerships, funding models and methods should I employ?
How much will it cost?
How much staff does it require?
Phase 4: Implementation
How will it fit with existing institutional policy and decision making landscape?
What kind of accountability and authority frameworks should be employed?