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PHÂN TÍCH CHÂN DUNG
KHÁCH HÀNG MỤC TIÊU
Chân dung khách hàng mục tiêu là
gì?
Chân dung khách hàng mục tiêu
được hiểu là một bản mô tả chi
tiết về đối tượng khách hàng mà
doanh nghiệp hướng tới, trong đó
bao gồm nhiều yếu tố nhân khẩu
học như: (độ tuổi, giới tính, thu
nhập, địa lý,…) hoặc những hành
vi, sở thích hay yếu tố có ảnh
hưởng đến quyết định mua sản
phẩm dịch vụ của doanh nghiệp
Những yếu tố cần thiết trong chân
dung khách hàng mục tiêu?
Những yếu tố cần thiết trong chân dung khách hàng mục tiêu
- Nhân khẩu học
- Địa lý
- Hoạt động thường nhật
- Sở thích
- Mục tiêu
- Thách thức
- Nỗi đau
- Giải pháp
- Kênh tương tác
- Thói quen mua sắm
- Khả năng chi trả
Xây dựng chân dung khách hàng của
doanh nghiệp bạn?
XEM THÊM FILE EXCEL CHI TIẾT
chan dung khach hang muc tieu hieu qua.pdf

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chan dung khach hang muc tieu hieu qua.pdf

  • 1. PHÂN TÍCH CHÂN DUNG KHÁCH HÀNG MỤC TIÊU
  • 2. Chân dung khách hàng mục tiêu là gì?
  • 3. Chân dung khách hàng mục tiêu được hiểu là một bản mô tả chi tiết về đối tượng khách hàng mà doanh nghiệp hướng tới, trong đó bao gồm nhiều yếu tố nhân khẩu học như: (độ tuổi, giới tính, thu nhập, địa lý,…) hoặc những hành vi, sở thích hay yếu tố có ảnh hưởng đến quyết định mua sản phẩm dịch vụ của doanh nghiệp
  • 4. Những yếu tố cần thiết trong chân dung khách hàng mục tiêu?
  • 5.
  • 6. Những yếu tố cần thiết trong chân dung khách hàng mục tiêu - Nhân khẩu học - Địa lý - Hoạt động thường nhật - Sở thích - Mục tiêu - Thách thức - Nỗi đau - Giải pháp - Kênh tương tác - Thói quen mua sắm - Khả năng chi trả
  • 7. Xây dựng chân dung khách hàng của doanh nghiệp bạn? XEM THÊM FILE EXCEL CHI TIẾT