Diversity refers to differences in personality traits, learning preferences, talents, and interests between individuals. Cultural competence is the ability to interact with people from other cultures, which can be developed by interacting with others more often. Effective communication involves ensuring the listener receives the intended message by discussing communication styles and differences with them. Personal relationships provide satisfaction when approached with emotional intelligence, kindness, and loyalty.

1. Jelani Cameron
SLS 1001
Chapter 9
Diversity (noun) – a point of difference.
Diversity has many different factors such as personality traits, learning preferences, natural
talents, and interest in different things.
What is cultural competence? How can you develop it?
A person’s ability to interact with people from other cultures, and you can develop it by
interacting with others more often.
How can you communicate effectively?
Make sure your goal is to make sure the listeners receives the message you’re trying to send.
Identify your styles by discussing whoever you’re communicating with each other’s differences.
How can you make the most of personal relationships?
Personal relationships can be sources of great satisfaction and inner peace. Approach people and
conversations with emotional intelligence. Treat others with kindness and loyalty and you will
receive the same.