John Proper, founder and owner of ProServ Business Systems, discussed how ProServ has been an exclusive Ricoh/Savin dealer since 1988. ProServ proudly represents and provides tier 1 products to its customer base, and Ricoh has been a tremendous partner providing abundant support and resources. ProServ can perform end-to-end information lifecycle services as a company's general contractor of document and information logistics, with benefits like maximized uptime, expedited service, information security, and fleet management through one vendor.