This 5-day certificate course provides skills to operate a bed and breakfast business. The course covers developing business plans, legal and safety requirements, and operational aspects like bookings, food service, and accommodations. It is offered in London in August 2010 and includes a post-course assignment for certification. Participants will learn how to start or improve a small lodging business.

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Certificate in Bed & Breakfast Managament
SKU: CBB020810
Summer Schools
Course: Certificate in Bed & Breakfast (B&B) Management
Faculty: London Hotel & Tourism School
Start: 02 August 2010
Duration: 5 days
Hours : 09.30 - 16.30
Course Aim
A professional hospitality management course designed to provide essential skills and knowledge to
operate a B&B business, guest house or small hotel.
Ideal For
A professional Hospitality Management course ideal for those:
wishing to start their own B&B business, guest house or small hotel
responsible for managing an existing B&B, guest house or small hotel
wishing to re-launch or restructure an existing business
Course Entry Requirements
Minimum Age of 18
Course Benefits
This short courses provides an ideal opportunity to study with other students interested in setting up and managing a B&B, guest house or
small hotel.
Lecturers are hospitality industry professionals with recent and relevant industry experience
Study with hotel, tourism and hospitality education specialists
Qualification Details
Qualification: Certificate in Bed & Breakfast Management
Level: 2
Awarded By: London Hotel & Tourism School
Assessment
70% Attendance is required
Plus
Successful completion of the Course Assignment - due in one month after course completion. Assignment Pass Mark is 70%
Course Content Includes
THE BUSINESS
Explore Business Ideas
Analyse potential business ideas
Types of markets
Factors determining market size
Anticipating customer requirements
Implications of seasonality
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Calculating resources & capital and recurrent costs
Preparing Business Plans
The objectives and components of a business plans
Comparing forecasts of turnover and costs to calculated projected profitability
Risks and uncertainties that affect estimates
Producing forecasts of sales, revenue and resources
Preparing cash flow forecasts
Preparing profit & loss forecasts
Requirements for Setting Up Businesses
Types of businesses
Employment law for small businesses
Business law for small businesses
Health, safety & environmental legislation for small businesses
Introduction to promoting and marketing your business
THE OPERATION
General
Serviced Accommodation
Common Standards
The Requirements
Dispensations
Types of Sub Categories / Designators
General Descriptions
Statutory Obligations
Cleanliness Standards & Cleaning Practices
Security Standards & Practices
Bookings & Reception
Bookings and Pre-arrival Information
Guest Arrival, Welcome and Access
Complaint Handling
Provision of Local Area Information
Display of Local Area and Infomration
Guest Departure
Recommending (and Selling) Local Tours and Services
Bedrooms
Bedroom Lay-out, Size and Spaciousness
Beds & Bedding - Size & Quality
Fniture, Furnishings and Fittings
Windows and Ventilation
Lighting and heating
Flooring
In-room Beverage making facilties
Telephones in Bedrooms
Accessories
Miscelleaneous
Bathrooms, Shower Rooms and En-Suite Facilities
General
En-Suites
Private Bathroom and Shower-Room Facilties
Shared Bathroom Facilties
Fixtures and Fittings
Public Bathrooms
Guest Toilets & Wash Basins
Public Areas
Reception, Lounges, , Hallways, Stairs, Corridors & Landings
Safety and Security
Exterior and Condition of Buildings and Equipment
Other Facilities
Decor
Furniture, Furnisings and Fittings
Flooring
Lighting, heating and Ventilation
Space, Comfort and Ease of use
Bar, Dining Room or Restaurant
Decor
Furniture, Furnishings and Fittings
Flooring
Lighting, Heating and Ventilation
Table Appointments
Space, Comfort and Ease of Use
Guest Meals and Service
Breakfast - inclusion, menus, costings and portion control
Lunch & Dinner - inclusions, menus, costings and portion control
Service Standards & Procedures
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Payment Methods
Food Quality
Lunch or Dinner (where provided) - Quality, Temperature and Freshness of Food, presentation, Range of Dishes and Appearance of Food
Breakfast (where provided) - Quality, Temperature and Freshness of Food, Presentation, Range of Dishes and Appearance of Food
Course Venue
HTE Schools Training Centre
Waterfront Studios, Western-Dock ExCeL London, Docklands, E16 1AG
How to Enrol and Pay Your Course Fees
Register and Pay Fees Online to Immediately Confirm Your Course Place
Our Enrolment Centre operates bookings in "real-time" so you can ensure you don't miss your Course Place by purchasing your course online
now.
Simply click on the "Buy" button and provide your details and your card payment and your course place is immediately confirmed.
You'll receive a confirmation of your payment immediately and your course joining instructions will follow within two working days.
Or Enrol By Application Form
Alternatively you can Contact Us to request an an application form that can be emailed, faxed or posted.
Your payment options then include card payment, bank transfer or UK bank cheque.
Please note that your course place is not confirmed until we have received full payment
Early Booking Offers Only Apply Where Fees are Paid in Full by the Offer Expiry Date
Further Information
If you require additional information on our courses or the London Hotel & Tourism School, please contact us:
Phone 0207 474 3641 or Click Here to email your query
We also offer free, no-obligation course advisory appointments with weekday or Saturday appointment times available. Click here to request a
Course Advisory Appointment
You can also Join Us On Facebook to catch up on the latest news and events from the London Hotel & Tourism School or view comments, photos
and videos of our students and staff.
£525.00 + VAT Quantity: 1
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